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- Their responsiveness and friendliness
- Their technical knowledge about WhatsApp
- Their ability to solve issues caused by Meta
- The stability, speed and availability of their API
- The documentation
- Clear pricing model Review collected by and hosted on G2.com.
- The AI chat assistant often keeps you in a support loop and thus making it unnecessary hard to open a support case. (Support requests via WhatsApp usually give you a better user experience.)
- I don't like the backend. They should merge the number (app) and WhatsApp business account (wabamanagement) tabs into a single view to improve the user experience. Review collected by and hosted on G2.com.
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