360Dialog Pricing Overview

No. According to G2 data, 360Dialog does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.

According to G2 data, 360Dialog pricing in 2026 starts at €49.00 and can reach €1,000.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the 360Dialog's official pricing page for the most current details.

360Dialog's pricing is best suited for small businesses and mid-market technology, marketing, and telecommunications companies that need official WhatsApp Business API access without managing Meta infrastructure directly. G2 reviewers from computer software, IT services, marketing, automotive, and healthcare industries dominate the review base, most operating at the €49.00 to €99.00 tier for CRM integration, chatbot automation, and client notifications. The ISV tier at €200.00/month fits software vendors and system integrators embedding WhatsApp into their own platforms. The Commerce Suite and Newsletter tiers suit e-commerce operators and agencies running bulk campaigns. G2 reviews confirm the embedded signup and API simplicity make 360Dialog especially accessible for non-enterprise teams building WhatsApp automation workflows.

360Dialog offers no free tier. The entry point is the WhatsApp Business API only plan at €49.00/month, covering basic API access, an inbox solution, Google People API integration, and Zapier connectivity. Stepping up to the €99.00 WhatsApp Business API Professional tier adds a better SLA, improved scalability, the Integration Platform, and HubSpot integration. Higher 360Dialog tiers — Commerce Suite and Newsletter Marketing Automation starting at €200.00 and €500.00/month respectively — unlock e-commerce platform integrations and bulk messaging automation. G2 reviewers note that the entry-level tier suits lean API use cases, while ISV and commerce-focused users require the more capable upper tiers.

G2 reviewers broadly consider 360Dialog good value, with multiple users across small business and mid-market segments citing fair, affordable, or clear pricing as a positive. Several G2 reviews specifically praise the straightforward pricing model, and one airline/aviation reviewer lists clear pricing as a distinct pro. A few reviewers note costs feel slightly high, particularly for small businesses or startups, and one reviewer suggests a scalable pay-as-you-consume option would better serve early-stage entrepreneurs. One reviewer switched to 360Dialog from Twilio, implying competitive positioning. The consensus across high ratings is that 360Dialog's pricing is justified by API reliability, responsive support, and Meta escalation capabilities.