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Compare 360Dialog and Bird 
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At a Glance
Market Segments
Small-Business (70.4% of reviews)
Small-Business (78.3% of reviews)
Entry-Level Pricing
Starting at €500.00 Per Month
No pricing available
360Dialog
Star Rating
(32)4.0 out of 5
Market Segments
Small-Business (70.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €500.00 Per Month
Browse all 7 pricing plansBird
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BirdSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that 360Dialog excels in its Live Chat functionality, scoring 8.1, which allows for real-time customer engagement, while Bird also performs well in this area but has a slightly higher score of 8.5, indicating a more refined user experience.
- Reviewers mention that Bird's API Call Speed is superior, with a score of 8.0 compared to 360Dialog's 7.7, suggesting that Bird may offer faster integration and response times for developers.
- G2 users highlight that 360Dialog's Customization Interface is less intuitive, scoring only 6.7, whereas Bird's interface is rated higher at 8.4, making it easier for users to tailor their messaging solutions.
- Users on G2 indicate that Bird provides better Community Support, scoring 8.0 compared to 360Dialog's 6.7, which may lead to a more collaborative user experience and quicker problem resolution.
- Reviewers say that 360Dialog's Quality of Support is decent at 7.6, but Bird edges ahead with a score of 7.8, suggesting that users may find more reliable assistance when issues arise.
- Users report that Bird's Communication Varieties score of 7.8 significantly outperforms 360Dialog's 6.2, indicating that Bird offers a broader range of messaging options, which could be crucial for businesses looking to diversify their communication strategies.
Pricing
Entry-Level Pricing
360Dialog
WhatsApp Newsletter Marketing Automation
Starting at €500.00
Per Month
360dialog is providing a powerful marketing automation customized for WhatsApp use cases around bulk messages
- Access to the WhatsApp Business API, increased service level
- Free WhatsApp inbox solution included
Bird
No pricing availableFree Trial
360Dialog
No trial information availableBird
Free Trial is available
Ratings
Meets Requirements
8.0
19
7.9
60
Ease of Use
8.3
19
8.2
61
Ease of Setup
8.1
14
8.0
48
Ease of Admin
7.9
11
8.2
46
Quality of Support
8.2
19
7.4
57
Has the product been a good partner in doing business?
7.6
11
7.6
45
Product Direction (% positive)
8.2
19
8.1
55
Features by Category
Messenger
8.3
7
Not enough data
7.2
6
Not enough data
8.3
7
Not enough data
7.2
6
Not enough data
Channels
8.3
7
Not enough data
7.9
8
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
7.8
6
Not enough data
Customers
7.6
7
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
8.1
7
Not enough data
6.9
6
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.6
14
6.6
15
|
Verified
8.1
13
6.7
13
|
Verified
6.4
12
7.1
15
|
Verified
Support
7.2
13
5.4
14
|
Verified
6.9
12
Feature Not Available
7.3
13
4.8
14
|
Verified
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
360Dialog and Bird are categorized as WhatsApp Marketing and Communication Platform as a Service (CPaaS)
Unique Categories
360Dialog is categorized as Conversational Marketing
Bird is categorized as SMS Marketing and Mobile Marketing
Reviews
Reviewers' Company Size
360Dialog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
40.7%
Computer Software
11.1%
Automotive
7.4%
Telecommunications
3.7%
Program Development
3.7%
Other
33.3%
Information Technology and Services
14.5%
Computer Software
14.5%
Leisure, Travel & Tourism
7.2%
Non-Profit Organization Management
5.8%
Financial Services
5.8%
Other
52.2%
Discussions
360Dialog has no discussions with answers
Help Center
1 Comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
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