--- title: 1Flow Reviews meta_title: '1Flow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how 1Flow works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 4 scale: '5' date_modified: '2026-09-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # 1Flow Reviews **Vendor:** 1Flow **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 3.4/5.0 **Total Reviews:** 4 ## About 1Flow 1Flow is a cutting-edge in-product user feedback platform that empowers product teams to enhance their offerings by effectively listening to their users. As a B2B SaaS startup founded in 2021 and backed by Y Combinator, 1Flow offers event-triggered in-app surveys and messaging for mobile apps, websites, and web apps. Designed with product managers, researchers, founders, success managers, and UX designers in mind, 1Flow seamlessly integrates with various platforms such as iOS, Android, React Native, Flutter, Google Tag Manager, JavaScript, and Shareable Link Surveys. This wide-ranging integration enables smooth data synchronization with popular analytics tools like Amplitude, Mixpanel, Segment, and Heap, empowering product teams to make data-driven decisions effortlessly. 1Flow's true strength lies in data-driven user targeting, leading to improved conversion and retention rates without straining developer resources. It supports multiple use cases, including NPS, CSAT, CES surveys, feature announcements, concept testing, feedback collection, bug reports, and user interviews. The platform's AI-driven capabilities make user research studies a breeze, enabling the quick generation and analysis of custom surveys based on specific goals and tones. Launching these surveys takes just 5 seconds, ensuring speedy and accurate results. What sets 1Flow apart from traditional surveys is its unparalleled ability to reach the right audience at the right time, boasting an impressive 30% average response rate and delivering valuable data within hours. In conclusion, 1Flow is an indispensable tool for any forward-thinking product team seeking to optimize user experiences, make informed decisions, and achieve unparalleled success. ## 1Flow Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **flexibility** of 1Flow, finding it easy to set up and launch surveys effectively. (1 reviews) - Users find the **setup ease** of 1Flow enhances their ability to quickly launch effective surveys. (1 reviews) **What users dislike:** - Users highlight the **poor customer service** of 1Flow, facing issues with subscription management and data access. (1 reviews) - Users express frustration with **poor customer support** , highlighting issues with subscription cancellations and lack of communication. (1 reviews) ## 1Flow Reviews ### 1. Serious problems with support and access to data **Rating:** 0.5/5.0 stars **Reviewed by:** Denis S. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 19, 2026 **What do you like best about 1Flow?** I like that 1Flow makes surveys fairly easy to set up and launch. It has flexible settings, and while not all the options are always available, they're generally sufficient to accomplish my goals. **What do you dislike about 1Flow?** This customer service approach definitely needs improvement. We had a subscription until January 24th and canceled it on January 15th, expecting it to remain active until the end of the paid period. Instead, access was terminated immediately. This deprived us of access to the platform and the data collected. The company hasn't responded to our feedback or contacted us. **What problems is 1Flow solving and how is that benefiting you?** This tool solves the problems of collecting feedback, including organizing and collecting NPS data from customers. ### 2. If you want answers (from your customers) you need 1flow **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | Product Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 17, 2022 **What do you like best about 1Flow?** Very easy to use, and several people on the team are using it without previous experience. We are getting tons of responses from our users. So it is working for them as well. The team behind is very helpful, and the product keeps improving at light speed. **What do you dislike about 1Flow?** I cannot complain about anything; I had some requests that have been implemented very quickly. **What problems is 1Flow solving and how is that benefiting you?** Helps me get feedback from my users when they are using the platform. We are using it for some specific surveys and our NPS as well. We are able to get the results in slack so the whole team can look into it. ### 3. Its easy to use you can find what you are searching for **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 21, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about 1Flow?** I still experiencing it, but it has many awesome features **What do you dislike about 1Flow?** May be i will find some dislikes in soon future but till now going good **What problems is 1Flow solving and how is that benefiting you?** It has some lack, not clear for primitive users how to use, I think they still need to do some guiding videos how to use ### 4. Pretty sharp app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 21, 2022 **What do you like best about 1Flow?** Easy to create and nice resources to analize the results **What do you dislike about 1Flow?** I have no regrets, maybe the gender options for the diverstity stuff but seems fine **What problems is 1Flow solving and how is that benefiting you?** Accurancy I mean you can notice what needs to evolve and what are your strenghts ## 1Flow Discussions - [What is 1Flow used for?](https://www.g2.com/discussions/what-is-1flow-used-for) - [View 1Flow pricing details and edition comparison](https://www.g2.com/products/1flow/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-25+16%3A20%3A49+-0500&secure%5Bsession_id%5D=3672929d-db7c-45e5-9630-92847603e75c&secure%5Btoken%5D=48140d9b909d57157947fb27eb779fc7d9a1b729ce0f8b6432920bc5a170af3a&format=llm_user) ## 1Flow Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top 1Flow Alternatives - [AskNicely](https://www.g2.com/products/asknicely/reviews) - 4.7/5.0 (1,030 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,025 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,694 reviews)