Breadcrumb Pricing Overview

The greatest up side to using Breadcrumb would definitely be the prompt and effective support. We've worked with Breadcrumb for a number of years now and to date they have always been really helpful whenever we've reached out. Its extremely useful to have small issues resolved immediately to ensure it doesn't affect work flow or productivity.

Company culture shows they all have the same goal/values and strive to improve their system while foresting relationships with users.

Finally the way the accept and implement feedback. As we use this software on a daily basis we have constantly give feedback on ways to improve usability and it all gets taken on board and implemented in some capacity. Review collected by and hosted on G2.com.

There hasn't been any areas of the system or customer support that i haven't liked. They keep open lines of communication around their glitches and areas of improvement, which is all that can be asked for. Review collected by and hosted on G2.com.

I like that it’s digital because it removes a lot of paperwork. Signing books could easily get lost, and paper inspections were often damaged and required a lot of administration to keep everything organised. With breadcrumb, this has now been resolved. I feel that using a digital system looks more professional to clients and is definitely the future of construction. The support we have received from Dave and the use of the system has been fantastic. He has helped us implement new features faster and always responds very quickly! Usually the same day! For tech support I can't fault it and makes it extremely good value when you add in the customer service. Review collected by and hosted on G2.com.

I wish Breadcrumb had a documents section under each project. This would allow me to click on a project and see all the inspections, audits, and permits in one place. At the moment, I can still access them, but they are all bundled together. You can resolve this somewhat using filters, but having them organised under each individual project would be much easier to navigate.

The forms themselves are very good, but it would be better if you could edit questions directly within the form. Currently, if I make a mistake, I have to exit the form and go into the questions section to correct it. When you have many similar questions or a large number of them, this can be difficult to navigate.

Finally, automations within forms could be improved by allowing them to be set as a default rule. For example, if I have 20 questions in a form and want a function such as “if the answer is no, add more information,” I currently have to set this up for each question individually rather than applying one automation across the form.

These improvements would make the system even more efficient and user-friendly. Review collected by and hosted on G2.com.