Discussions Auto Dialer Software

Who We Are

Who do you target?

SmartSender is our proprietary technology that delivers next-level tracking, follow-up, and advertising opportunities. You'll know when contacts open your emails, and interact with your "attachment" SmartPacks. You can even attach retargeting pixels to your SmartPacks, so that you can serve ads... Lire la suite

De plusieurs façons en fait. PhoneBurner compose vos prospects pour vous. Pas de mauvais numéros. Pas de fatigue des doigts. Vous pouvez laisser un message vocal instantanément d'un simple clic, dès que vous savez que vous avez atteint quelqu'un. Pas besoin d'écouter leur message avant de passer... Lire la suite

No! You'll hear your prospect say hello, every time. PhoneBurner dials for you in rapid succession, but you are always there and always in control.

Yes! Choose the local area codes you want so prospects recognize the number when you call from out of state.

Yes! Free with our unlimited plan.

Talkdesk ne prend que 5 minutes à configurer. Tout ce dont vous avez besoin est un ordinateur, un casque et une connexion Internet. Aucun téléchargement, matériel, codage ou logiciel requis !

San Francisco, CA (siège social) Portland, OR Lisbonne, Portugal

Talkdesk propose actuellement des numéros provenant des pays suivants : États-Unis, Autriche, Belgique, Canada, République tchèque, Danemark, Finlande, France, Allemagne, Grèce, Irlande, Italie, Pays-Bas, Pologne, Portugal, Roumanie, Espagne, Suède et Royaume-Uni. Nous sommes toujours en... Lire la suite

An “agent” is anyone in your company who will contact your customers or prospects using Talkdesk. You can add or remove agents at any time and we will prorate your account depending on when you add the agent.

When you create an account we automatically credit you with $5 (enough for 250 minutes). You can buy a phone number, or use your own, and start making and receiving calls immediately. You can add and remove agents and have unrestricted access to all of the features.

If there was dark mode in the app, it would be even easier for me to use this app. When I work night shifts and when I feel a lot of fatigue, the white color on this application bothers my eyes and I lose concentration. The darker color of this app would help me a lot and I could focus much... Lire la suite

I would lik to set-up a personalized message for voicemail reception.

Is there a way for us to view our running stats on our own without our supervisors help?

J'ai besoin de diminuer la taille de la police. Elle est trop grande et l'application se charge et plante plusieurs fois pendant mon service. Y a-t-il des solutions à cela ?

Quand allez-vous déployer la transcription de texte ?

With inclusion increasingly being a point raised in large companies, we have some people with disabilities who use InContact. Within the accessibility options I didn't find anything that would help blind people, is there any idea about that?

Il suffit de rechercher Talkdesk sur Google, vous pouvez également télécharger l'application sur un ordinateur portable ou sur un téléphone mobile. Et connectez-vous ou inscrivez-vous en utilisant votre adresse e-mail. Une fois cela fait, vous pouvez certainement commencer à appeler d'autres... Lire la suite

nous voulons des informations : ce qui s'est passé, combien de temps la panne va durer, et ce qu'il faut faire pour que cela ne se reproduise pas à l'avenir

I would like to save messages for a later date so that I can return and call a customer again, but I do not want to keep the message in my primary box.

I'd love to be able to personalize it based on real-time scenarios. Sometimes having the ability to use your own status helps describe the situation a little more clearly to your team. I think it'd be helpful!

When I receive a call to my direct line, the option to open a case does not appear, and the number cannot be copied either

Au quotidien, nous rencontrons des problèmes lorsque nous copions/collons les statistiques de VCC, car elles sont dans un certain format de temps et nous ne pouvons pas obtenir facilement et rapidement les statistiques du pourcentage de temps de conversation pour chaque agent. Y a-t-il un moyen... Lire la suite

When they do happen, what can I do to fix it?

Just send me a quick email with the response.

Hi Team , I wanted to know if we can use this device on mobile phones so that when we are not in front of the system we can manage our auxes through a cell phone device as well.

I would like some details about what the future of InContact looks like, along with any new features you may be planning to implement.

Our current data is still manual such as email and day to day task, I like to input these data and have a forecasted schedule.

Our ADFS SSO provider aromatically rolls over its certificates and we have to monitor those changes and manually upload new certificates to Genesys Cloud, which impacts the platform availability.

need more definitions on how things are calculated, Ie, adherence, etc

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