Discussions Auto Dialer Software

I would like the color to be modified

When i tried to Connect with my Social media Account, the application Redirects to the same page. Can you tell me the what is the cause of this Issue

I've been using Talkdesk for over a year now. I think it is a great service usually and fairly easy to use, though Callbar doesn't like to always cooperate with my browser. Anyway, the new Live reporting tab is a disaster in my option. I'm usually good with change, but this page does not have... Lire la suite

We have to download each tag to get an analysis on how many and who are the agents used the specific tag for email and chat.

At the office level we have the requirements of the such websites

I just find it difficult that I have to login to my callbar as well if I'm already logged in to my talkdesk web

Je ne trouve pas la fonction de suppression du bruit de fond dans Skype qui est disponible dans Teams. Quelqu'un sait-il comment supprimer le bruit de fond ?

I would like to register all the various calls for my clients, like a timetable preregistered with all the leads i want to follow

Want to know your capabilities within SFDC.

It would be nice to click on a number from a google sheet or google docs. I was not able to use this product on what we primarily work out off.

I need to decrease the font size. It's too big.

We have a small customer support team that handles the calls as well as emails from our customers and TalkDesk is a great addition to our workflow. It integrates really well with SalesForce and makes it very easy to have all the information's in one place and get better insights on the job that... Lire la suite

I'm not too fond of the ringing tone on incoming calls. I would like to have something softer.

Is there like a bookmark to make a quick callback?

Utilisation d'inContact pour une petite entreprise.

when i get calls and i answer them i get an error connection which wont allow me to conect with the caller and itll just cut the call

When another call rings in, it seems as though I'm unable to answer that call and put the other on hold -- a little more description on the MAX window with the multiple calls might be helpful, and have a description or color (red/on hold) (green/active call).

What are the New features expected in the future release?

I just would like to have an idea on how to utilize it even for an agent role.

Je veux le meilleur mode pour mettre votre téléphone lorsque vous devez quitter rapidement votre ordinateur pour éviter des pertes de production.

Je pense que ce service est facile à utiliser partout dans le monde, non seulement avec les entreprises mais aussi avec les familles et les personnes qui ont besoin d'une meilleure communication.

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I recommend working on the connection servers, because sometimes it can get really laggy

Please help me how to check the data on the basis of supervisors or team members.

NICE is most recommended for all the institute as I have been especially it n its very easy for me to work and if I try to explain or try its more easy to explain the software and easily be explained to others without any issue, people enjoy working with the software as its very user-friendly... Lire la suite

I have reviewed records of call logs and have always noticed that transcriptions are not available. Is this due to it requiring a manual insertion? Or is there another reason?

Nous pouvons l'utiliser à notre avantage et à celui de l'organisation pour obtenir une bonne croissance et amélioration.

Great tool to work with

Hello I would like to know if there is any external which will allow for the backup or expport of data and metadata, that means users data and configuration. This will be useful for example to update a test environment from a production environment or to be used as a backup to be able to... Lire la suite

JUSTE DEMANDER LORSQUE NOUS EFFECTUONS DES APPELS SORTANTS COMMENT POUVONS-NOUS ÉCOUTER CES APPELS UNE FOIS QUE NOUS AVONS RACCROCHÉ.

C'EST UNE EXCELLENTE FONCTIONNALITÉ À UTILISER, TRÈS FACILE À MANIPULER ET À GÉRER. J'AIME CETTE FONCTIONNALITÉ POUR NOTRE ÉQUIPE ET ELLE EST BIEN CONÇUE. JE RECOMMANDE À TOUTE AUTRE ENTREPRISE D'UTILISER CETTE FONCTIONNALITÉ SI ELLE NE L'A PAS ENCORE FAIT. J'AIME LES ENREGISTREMENTS ET LA... Lire la suite

J'essayais de récupérer l'enregistrement d'un appel que j'ai eu sur Aloware l'autre jour, mais cela m'affichait une sorte d'"erreur de serveur". J'ai continué à essayer, mais je n'ai pas réussi. Cela n'arrive pas avec chaque appel que je récupère.

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Do we see any changes or addition to the widgets and their modifications? As mentioned above this feature is already excellent however having more options and being able to add what we may or may not need on a daily basis is a huge plus

Je voudrais envoyer de courts messages audio et/ou vidéo de suivi à mes clients, est-ce une option ?

جميل جدا شكرا لكم انا جد جد مسرور بيكم شكرا لكم انصح الجميع على العمل بيه

Il semble falloir un certain temps pour revenir à la normale.

how can you use Talkdesk to improve recruitment, training and working from home?

How do I effectively use the plugin to answer inbound calls while I am not actively on the Genesys screen

use it with salesforce

Les appels entrants sont très difficiles à répondre.

Serait-il possible de mettre en œuvre une fonctionnalité dans les rapports en direct où il y aurait une alerte ou une alarme si un agent n'a pas pu répondre ou a rejeté l'appel ?