By Unbabel
How would you rate your experience with Unbabel?
Term Management
Provides a central hub for standard translations and guidelines to be shared by team members.
Translation Tracking
Maintains a history of all translation changes made to text.
Workflow Management
Provides tools to customize and manage the progression of translation projects.
Translation Memory
Stores preferred translations for terms and phrases and automatically uses them in future instances.
Quality Checks
Automatically checks translations against customizable translation standards.
Continuous Translation
Integrates with DevOps environments to support agile development by automating basic tasks.
Direct Text Translation
47 reviewers of Unbabel have provided feedback on this feature.
Users can input text directly into a textbox to be translated.
Document Translation
Based on 30 Unbabel reviews.
Users can input a full document for translation.
Batch Translation
This feature was mentioned in 25 Unbabel reviews.
Translations are available in batches for large documents or files.
Auto-Detect Language
41 reviewers of Unbabel have provided feedback on this feature.
Software can automatically detect which language is being input.
Customer Service Focused
Based on 51 Unbabel reviews.
Ability to automate real-time translation across digital support channels by integrating with CRM software and chat tools.
Machine + Human Translation
Based on 47 Unbabel reviews.
Provides the ability to combine the efficiency of augmented machine translation (MT) with the fluency of native-speaking editors (human translation).
Collaborative Translation
As reported in 19 Unbabel reviews.
Allows multiple translators to contribute to a project simultaneously.
Browser Application
This feature was mentioned in 33 Unbabel reviews.
Software is available as a browser application.
Pay-Per-Use
22 reviewers of Unbabel have provided feedback on this feature.
Users can pay per use of the software.
Billing and Invoicing
Based on 20 Unbabel reviews.
Allows users to bill and invoice clients from within the application.
Client Portal
As reported in 25 Unbabel reviews.
Offering comes with a client-facing portal.
Client Management
Based on 25 Unbabel reviews.
Allows users to manage their client information within the application.
Resource Management
Allows users to manage their workforce and resources.
Computer-Assisted Translation
Based on 27 Unbabel reviews.
Offering comes with a built-in computer-assisted translation.
Glossary
This feature was mentioned in 23 Unbabel reviews.
Allows users to store glossaries for multiple languages.
User Permissions
Based on 22 Unbabel reviews.
Allows administrations to designate certain permissions on a user-by-user basis.
Quality Assurance
Applications comes with built-in quality assurance testing.
Custom Translation Memory
Based on 32 Unbabel reviews.
Product allows users to input their own translation memories.
Built-in Translation Memory
34 reviewers of Unbabel have provided feedback on this feature.
Product comes with its own pre-made translation memories.
Neural Machine Translation
Leverages an artifical neural network to predict words, terms, and sentences.
Multilingualism
As reported in 37 Unbabel reviews.
Can support effective translation for a wide variety of languages, even uncommon ones.
Quality
As reported in 40 Unbabel reviews.
Quality control is performed by post-editing or by using a glossary.
Real-Time
As reported in 38 Unbabel reviews.
Translation support is provided with near real-time responses during customer engagement.
Artificial Intelligence
Uses machine translation technologies to provide translation support.
Self-Improving
Based on 33 Unbabel reviews.
Continuously refines and improves translation support methods.
Volume
Based on 31 Unbabel reviews.
The translation engine is able to provide translation support to a large volume of translation requests.
Security
As reported in 33 Unbabel reviews.
All messages are either immediately deleted, or held in a secure location following regulations.
Omnichannel
Based on 26 Unbabel reviews.
Provides translation across all support channels like chat, ticketing, email, etc.
Privacy
This feature was mentioned in 31 Unbabel reviews.
Communication security meets HIPAA, GDPR, and CCPA regulatory standards.
Anonymity
27 reviewers of Unbabel have provided feedback on this feature.
Customer's anonymity is maintained.
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Multi-step Planning
Ability to break down and plan multi-step processes
Decision Making
Makes informed choices based on available data and objectives