Compare Formstack Forms and Jotform 
Featured Products
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Small-Business (73.5% of reviews)
Entry-Level Pricing
No pricing available
Free
Formstack Forms
Star Rating
(468)4.3 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsJotform
Star Rating
(4,878)4.7 out of 5
Market Segments
Small-Business (73.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user-friendliness, with many praising its intuitive interface and ease of use. Users appreciate how simple it is to create forms, with one reviewer highlighting its "nice UI" and effective API integrations, making it a go-to choice for customer surveys and booking systems.
- According to verified reviews, Formstack Forms stands out for its robust security features and automation capabilities. Users have noted that the platform's ability to validate data at the outset significantly reduces manual data entry errors, which is a crucial advantage for organizations prioritizing data integrity.
- Reviewers mention that Jotform's customer support is exceptional, with many users expressing satisfaction with the assistance they receive. This level of support can be a deciding factor for businesses that require reliable help during implementation and ongoing use.
- Users say that Formstack Forms offers unique features like a multi-author approval workflow, which streamlines internal processes. This capability is particularly beneficial for teams that need to manage complex approval chains efficiently.
- G2 reviewers highlight that Jotform provides a free entry-level option, making it accessible for small businesses and startups. This pricing strategy allows users to explore the platform's capabilities without a financial commitment, which is a significant advantage for budget-conscious organizations.
- According to recent feedback, while Formstack Forms has strong features for offline data capture, some users feel that Jotform's overall ease of setup and administration is superior, with many noting that it allows for a smoother onboarding experience.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableJotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Formstack Forms
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.7
377
9.1
3,781
Ease of Use
8.7
382
9.2
3,860
Ease of Setup
8.7
271
9.1
2,976
Ease of Admin
8.9
270
9.1
2,558
Quality of Support
8.2
329
8.8
2,983
Has the product been a good partner in doing business?
8.7
253
9.1
2,440
Product Direction (% positive)
8.1
367
9.3
3,771
Features by Category
Registration
Not enough data
9.0
752
Not enough data
9.2
768
Not enough data
8.0
650
Not enough data
7.9
621
Not enough data
8.2
625
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
589
Not enough data
8.5
675
Not enough data
8.3
665
Not enough data
8.2
620
Not enough data
7.5
570
Not enough data
7.8
572
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
62
Not enough data
8.7
61
Not enough data
7.9
59
Agentic AI - Lead Capture
Not enough data
7.8
52
Not enough data
7.7
50
Data Capture
Not enough data
8.3
58
Not enough data
8.6
65
Not enough data
7.9
57
Not enough data
8.5
62
Analytics
Not enough data
8.7
60
Not enough data
8.5
63
Customization
Not enough data
9.2
73
Not enough data
9.0
62
Not enough data
8.8
68
Not enough data
8.8
64
Survey Management
8.9
56
9.2
1175
9.1
54
9.3
1196
8.1
52
8.8
1136
8.3
47
9.0
1089
Survey Customization
8.5
50
8.6
1011
8.3
51
8.6
1059
8.0
43
8.3
945
7.3
38
8.0
851
Survey Insights
8.0
49
8.6
1089
7.8
38
7.9
840
8.9
52
8.8
1090
8.8
49
8.5
1017
Agentic AI - Survey
Not enough data
7.5
126
Not enough data
7.6
123
Not enough data
7.7
126
Notifications
Not enough data
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Settings
Not enough data
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Personalization
Not enough data
8.9
43
Not enough data
8.8
37
Integrations
Not enough data
7.6
39
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Generative AI
Not enough data
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Agentic AI - Online Appointment Scheduling
Not enough data
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Customization
8.6
87
8.9
2172
8.7
86
8.8
2033
8.6
82
9.0
2030
7.8
89
8.7
2208
Additional Functionality
8.2
83
8.8
1961
6.8
73
7.7
1693
8.7
85
8.9
2055
7.2
75
8.0
1708
8.5
83
8.9
2022
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
907
Not enough data
8.1
791
Not enough data
8.0
751
Not enough data
8.6
829
Not enough data
9.1
873
Not enough data
8.8
826
Not enough data
8.7
850
Not enough data
8.7
837
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
411
Not enough data
8.6
445
Not enough data
8.3
423
Platform Content
Not enough data
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Platform Additional Functionality
Not enough data
8.0
383
Not enough data
8.3
399
Not enough data
7.9
389
Not enough data
7.9
387
Platform
Not enough data
8.9
907
Not enough data
8.1
791
Not enough data
8.0
751
Not enough data
8.6
829
Not enough data
9.1
873
Not enough data
8.8
826
Not enough data
8.7
850
Not enough data
8.7
837
Categories
Categories
Shared Categories
Formstack Forms and Jotform are categorized as Online Form Builder, Salesforce AppExchange Apps, and Survey
Unique Categories
Formstack Forms has no unique categories
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Lead Capture, Event Registration & Ticketing, Field Service Management, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.1%
Higher Education
12.6%
Education Management
6.1%
Marketing and Advertising
5.2%
Hospital & Health Care
4.8%
Other
58.2%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Alternatives
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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