Users report that Trellix Helix excels in ease of use, scoring 9.1 compared to LogRhythm SIEM's 8.2. Reviewers mention that the intuitive interface and streamlined workflows make it easier for teams to navigate and utilize effectively.
Reviewers mention that Trellix Helix also shines in ease of setup, with a score of 8.9 versus LogRhythm SIEM's 8.0. Users say that the quick deployment process and straightforward configuration options significantly reduce the time to get started.
Users on G2 highlight that both products have a solid quality of support, each scoring 8.5. However, reviewers mention that Trellix Helix's support team is often quicker to respond, which can be crucial during critical incidents.
Reviewers say that LogRhythm SIEM has a strong presence in the enterprise market, with 43.0% of reviews coming from this segment, but Trellix Helix outperforms with 63.6%. Users report that Trellix Helix is particularly tailored for larger organizations, offering features that scale effectively.
G2 users report that while both products have a similar score for product direction, Trellix Helix's 8.7 indicates a slightly more positive outlook on future updates and enhancements. Reviewers mention that Trellix Helix frequently rolls out new features based on user feedback.
Users say that LogRhythm SIEM meets requirements with a score of 8.5, but Trellix Helix edges ahead with 8.9. Reviewers mention that Trellix Helix's advanced analytics and threat detection capabilities are particularly praised for meeting the evolving needs of security teams.
Pricing
Entry-Level Pricing
LogRhythm SIEM
Enterprise Licensing Program
Contact for Info
Simplifies the purchasing model for global organizations
Available for appliance and software-based deployments
Provides predictable and consistent cost structure
Do you guys also have problems with the customer support?
2 Comments
WE
They're not completely bad, no. Are you jumping through all their hoops, and supplying all the data they want? And can't you reach out to your account...Read more
Integration with Tenable.sc
1 Comment
MS
Hi Isaac, please open up a support ticket. We'd be happy to walk you through it. https://logrhythm.com/services/global-support-services/Read more
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