CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.
CleverTap's CleverAI™ Decisioning Engine and Agentic Universe is designed to maximize ROI. It enables true individualization, where every customer is a segment of one. A suite of intelligent, purpose-built AI agents works seamlessly in the background, optimizing every interaction across message, content, channel, and timing, so teams can stay focused on outcomes.
The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.
CleverTap is trusted by 2000 customers, including TiltingPoint, Gamebasics, Big Fish, MobilityWare, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.
Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, and Jakarta.
For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/
Twitter: https://twitter.com/CleverTap
Average Rating: 4.5/5.0
Total Reviews: 756
G2 Deal: 75% discount for the first 6 months on CleverTap Essentials plan
CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. Get 75% off for 6 months, 30-day free trial & much more.
View this exclusive G2 deal
How Do G2 Users Rate CleverTap?
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Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
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Ease of Use: 8.8/10 (Category avg: 9.0/10)
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Ease of Admin: 8.9/10 (Category avg: 9.0/10)
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Quality of Support: 8.9/10 (Category avg: 9.1/10)
Who Is the Company Behind CleverTap?
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Seller: CleverTap
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Company Website:
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Year Founded: 2013
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HQ Location: Mountain View, California
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LinkedIn® Page: www.linkedin.com
642 employees on LinkedIn®
Who Uses This Product?
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Who Uses This: Product Manager, Marketing Manager
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Top Industries: Financial Services, Internet
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Company Size: 53% Medium, 29% Small
What Do G2 Reviewers Say About CleverTap?
AI-generated summary from verified user reviews
Pros
- Users value the real-time analytics of CleverTap, enhancing campaign tracking and personalized marketing efforts across channels.
- Users value CleverTap's responsive customer support, which aids in overcoming challenges and enhancing the user experience.
- Users find CleverTap very easy to use, simplifying campaign creation and integration across multiple channels effectively.
- Users value the convenient automation features of CleverTap, enhancing campaign management and performance optimization effortlessly.
- Users commend the ease of creating multi-channel campaigns with CleverTap, appreciating its robust analytics and support.
Cons
- Users find the learning curve steep due to the complicated interface and overwhelming analytics tools.
- Users find the missing features frustrating, particularly the lack of campaign creation and poor third-party integration.
- Users find the cost to be high, limiting the product's accessibility and value for their businesses.
- Users find the analytics not intuitive, making it challenging to utilize CleverTap’s extensive features effectively.
- Users find the complex interface of CleverTap overwhelming, making it difficult to navigate and utilize effectively.
What Are G2 Users Discussing About CleverTap?