---
title: Bilby Reviews
meta_title: 'Bilby Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Bilby works for a business like yours.
date_modified: '2026-09-04'
parent_category:
  name: Monitoring
  url: https://www.g2.com/categories/monitoring
---


# Bilby Reviews
**Vendor:** Navaal AI  
**Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring)
## About Bilby
Bilby is ecommerce testing software that automates nightly monitoring of online stores by simulating the customer shopping journey. Acting as an AI customer, it navigates key pages like the homepage, product pages, cart, and checkout on desktop and mobile. Detected issues trigger email alerts before the next business day, enabling quick fixes to prevent revenue loss. Bilby prioritizes findings by financial impact, offering cost estimates, fix times, and screenshots for clarity. It checks critical functions like add-to-cart, discount codes, shipping calculations, and mobile page load times. It tracks infrastructure changes, such as theme updates or plugin modifications. Advanced plans include price monitoring, keyword ranking updates, and AI integration to assess store recommendations. Operating in regions like the US, UK, EU, and Australia, Bilby uses local servers for accurate monitoring. Initial scans require no account and provide instant store health insights.






- [View Bilby pricing details and edition comparison](https://www.g2.com/products/bilby/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-05+23%3A11%3A24+-0500&secure%5Bsession_id%5D=bedfc58a-2c78-42c3-9abb-2be21378b77f&secure%5Btoken%5D=8c4dfd0f7f6aed7b0b0085f72a565c38bef9e0d011509f20a2e4b666db38f7e8&format=llm_user)

## Bilby Features
**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Functionality**
- Baseline
- Alerting
- Multi-Site Monitoring
- Reporting
- Multi-Channel Alerting
- Location Insights
- Server Monitoring
- FTP Monitoring
- Mail Server Monitoring
- Transaction Monitoring
- Multi-Location Monitoring
- Real-Time Monitoring
- SSL Monitoring
- Uptime Reporting

**Agentic AI - Visitor Identification**
- Cross-system Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- Conversion Rate Optimization
- SEO Management
- Drag & Drop
- Visual Analytics
- API
- Surveys & Feedback
- Data Import/Export
- Reporting & Statistics
- Real-Time Reporting
- Customizable Templates
- Real-Time Data
- A/B Testing
- Screen Activity Recording
- Site Search Tracking
- Trend Analysis
- Visitor Tracking
- Customer Segmentation
- Engagement Tracking
- Activity Tracking
- Sales Trend Analysis
- Funnel Analysis
- Widgets
- Alerts/Escalation
- Real-Time Analytics
- Heatmaps
- Search/Filter
- Conversion Tracking
- Reporting/Analytics
- Referral Tracking
- Real-Time Monitoring
- Generative AI
- Data Visualization
- Behavior Tracking
- Keyword Tracking
- Pageview Tracking
- Customizable Reports
- Charting
- Visualization
- Activity Dashboard
- Real-Time Notifications
- Access Controls/Permissions
- Time on Site Tracking
- Web Traffic Reporting
- Monitoring
- Tagging
- Dashboard Creation
- Campaign Management
- Campaign Analytics
- Customizable Branding
- Alerts/Notifications
- User Interaction Tracking
- AI Copilot
- Customer Journey Mapping
- Goal Setting/Tracking
- Multiple Site Management
- Website Analytics

**Agentic AI - Website Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Activity Dashboard
- Single Sign On
- Remote Monitoring & Management
- Issue Management
- Widgets
- Chat/Messaging
- Availability Testing
- Website Analytics
- Real-Time Analytics
- Incident Management
- Compliance Management
- Performance Management
- Performance Metrics
- Collaboration Tools
- Trend Analysis
- Email Alerts
- Alerts/Notifications
- Real-Time Notifications
- Drag & Drop
- Data Visualization
- Activity Tracking
- Configurable Alerts
- User Management
- Generative AI
- Application Management
- Event Logs
- Multiple User Accounts
- Mobile Alerts
- Visitor Tracking
- Issue Tracking
- Risk Alerts
- API
- For Websites
- Scheduled Testing

## Top Bilby Alternatives
  - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,233 reviews)
  - [Freshping by Freshworks](https://www.g2.com/products/freshping-by-freshworks/reviews) - 4.6/5.0 (949 reviews)
  - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) - 4.3/5.0 (826 reviews)

