Team Collaboration Software Resources

Articles, Glossary Terms, and Discussions to expand your knowledge on Team Collaboration Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, and discussions from users like you.

Contents

Team Collaboration Software Articles

4 Types of Team Collaboration Tools and Their Importance

We can all list a small but consistent issue at work that throws off our groove.

by Adithya Siva

Team Collaboration Software Glossary Terms

Program Management

Program management describes managing many projects grouped to work toward a unified business goal. Learn about program management and its benefits.

by Holly Landis

Product Owner

A product owner is responsible for maximizing a product's value during every stage of its development. Learn about the role of a product owner.

by Holly Landis

Instant Messaging

Business instant messaging software works as a communication platform for companies via a text-based messaging application. Learn how these products ease internal business communication among employees.

by Marina Schlosser

Team Collaboration Software Discussions

Which are the best platforms for integrating whiteboards with project management?

We’re exploring platforms that help connect ideas, workflows, and task tracking in one place.

We’re currently exploring:

Miro – for its integrations with Jira, Asana, and other project management tools.
Lucid Visual Collaboration Suite – for linking diagrams and whiteboards with workflows.
ClickUp – for combining whiteboards directly with tasks, docs, and timelines.
Aha! – for connecting visual planning with product roadmaps.
Mural – for structured ideation tied to execution workflows.
FigJam – for collaborative planning alongside design handoff.

We’re curious:

Which platforms best bridge brainstorming and execution?
How seamless are task syncs between whiteboards and PM tools?

Used any? Which of these would you recommend?

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Any limitations when scaling from ideas to delivery?

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Answered: Devyani Mehta on December 22, 2025

Your answer

Question on: OnSolve

What are the support options?

Customer Support

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OnSolve has built its solid reputation on real, effective and helpful customer support and make a host of services available to our clients. The OnSolve Client Care team is available to work directly with customers at every stage of their relationship with us and are always available to assist. We offer LIVE assistance 24 hours a day, 7 days a week, 365 days a year. You can dial our toll-free support number at any time to have a support specialist send alerts at no additional charge, in addition to an after-hours emergency number. In addition, each customer is assigned to a OnSolve Customer Success Manager and OnSolve Support Representative to reach out to at any time via phone or email.

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Answered: Sarah Hechler on October 17, 2019

Your answer

Question on: OnSolve

Implementation

Describe the implementation process and timeline.

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OnSolve’s solutions are subscription-based Software as a Service (SaaS) therefore no specific hardware is required and no custom software needs to be installed. System administration and configuration is done through the web interface which can be accessed on any web-enabled device. Our goal is to make the implementation process as easy as possible, breaking it into four stages: introduction and structure review, data maintenance, administrator training and monitored testing. During the introduction phase, we will have a kickoff meeting to review the implementation process, account details and structure and ensure all questions are answered. In the second phase, we will work with you to build initial recipient data with multiple options for data maintenance. Administrator training is third, and will make sure your staff is properly trained to use your solution. Lastly, routine and monitored testing will ensure the success of your solution. Your dedicated Customer Success Manager is prepared to work with you to meet internal timelines and targeted roll out dates. In addition, your organization will be provided with best practices, checklists and more.

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Answered: Sarah Hechler on October 17, 2019

Your answer