Best Review Management Software - Page 8

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 347

Category Stats (Sep 2026)

  • Average Rating: 4.62/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: ReputationStacker (+0.41%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 16,000+ Authentic Reviews
  • 347+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, ReputationStacker, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=reputationstacker&focus%5B%5D=experience-com)

Ratingful

Improve your online reputation and obtain more 5-star Google reviews with Ratingful. Our platform simplifies the process of requesting reviews from customers, safeguarding your ratings, highlighting your top reviews, and monitoring your digital reputation. You can also reply to Google and Facebook reviews without leaving our platform, and prevent negative feedback from being publicly displayed. Join Ratingful today to entice more customers to your business.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Ratingful?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Ratingful?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Ratingful?

RecensioAI

RecensioAI is review management software that helps local businesses get more Google reviews, respond to every customer instantly, and rank higher in local search results, without hiring a marketing team. More reviews. Faster responses. Better local rankings. That's the result. RecensioAI is how you get there without adding headcount, without an agency, and without stitching together five separate tools. Most local businesses lose customers they never even see coming. A bad review sits unanswered for a week. The Google Business Profile hasn't been touched in months. There's no time to post on social. Email marketing is something you'll "get to eventually." Enterprise reputation management platforms built for franchises and hospital networks don't solve this, they're not built for a business with one location and no marketing team. RecensioAI is built specifically for businesses like yours. Collect more 5-star Google reviews automatically through email, SMS, and QR codes, so you stop relying on customers remembering to leave one. Every customer gets a direct, private way to reach you first, so issues get resolved before they turn into public complaints. AI replies to every review instantly, in your tone, in your customer's language, so nothing sits unanswered. Your Google Business Profile stays active and optimized for local search without you touching it. Your best reviews turn into branded posts on Google, Instagram, and Facebook, so social proof builds itself. Email campaigns go out to your customer list, so you're not paying for a separate marketing tool you never open. Guest WiFi captures leads automatically. Local search rankings are tracked against nearby competitors, so you know exactly where you stand. Six marketing channels. One login. One bill you can actually explain to yourself at the end of the month. Built for restaurants, hotels, salons, dental practices, gyms, retail stores, and local service businesses of any size, from one location to twenty. Setup takes 10 minutes. No IT ticket, no onboarding call, no agency required.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate RecensioAI?

  • Retail: 10.0/10 (Category avg: 8.4/10)

Who Is the Company Behind RecensioAI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of RecensioAI?

ReplyArgus

Reply Argus watches every review on the App Store and Google Play and drafts an on-brand reply before you wake, in the reviewer's own language. You approve. It ships. Ratings climb.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind ReplyArgus?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ReplyArgus?

Reputation Studio by 1440

Reviews Impact Revenue! Get the most out of your Customer Engagement team by allowing them to have a positive impact on growth by engaging your customers in the moments that matter. PRODUCT REVIEWS Aggregate your Global Online Reputation and Leverage the data from all your product reviews from Amazon, PowerReviews, Yotpo, Bazaarvoice Direct, Bazaarvoice Connections Network, and more. Gain visibility into what products your customers love, and also understand what products need to be improved or even removed from your available inventory. LOCATION REVIEWS Track all location reviews in one place. Reputation Studio gives you the power to filter for reviews of one location, or compile reviews across multiple locations. You can identify global opportunities to improve customer service and address individual pain points in your operations and processes. Integrates with Yext, Yelp, Google My Business, and more! APP REVIEWS Reviews and Ratings are the single biggest influencer for downloads in mobile app marketplaces like iOS App Store and Google Play. Quickly address users' needs and concerns by reading and responding to reviews. Empower your teams to roll-out quick updates and new feature releases based on real-time feedback.

Average Rating: 4.5/5.0

Total Reviews: 2

Who Is the Company Behind Reputation Studio by 1440?

  • Seller: Cloud Conversion
  • Year Founded: 2009
  • HQ Location: Park City, US
  • Twitter: @1440io
    1,328 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Reputation Studio by 1440?

What Are G2 Users Discussing About Reputation Studio by 1440?

Review Agent

Review Agent is review management software for hospitality teams. It helps hotels organize reviews from supported sources, draft context-aware replies, keep sensitive responses in a human approval workflow, and analyze recurring guest-feedback themes. Platform availability and publishing workflows vary by source and property configuration.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Review Agent?

  • Seller: Review Agent
  • Year Founded: 2025
  • HQ Location: N/A
  • Twitter: @Reviewagentapp
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Review Agent?

Review Central

Review Central is the best product on the market that collects and organizes your product reviews. This makes it easy for your support team to contact customers and resolve issues. Encouraging quality reviews will inspire buyer confidence and increase the sales of your products.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate Review Central?

  • Retail: 8.3/10 (Category avg: 8.4/10)
  • E-commerce: 8.3/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.1/10)

Who Is the Company Behind Review Central?

  • Seller: BQool
  • Year Founded: 2011
  • HQ Location: Taipei, TW
  • Twitter: @bqool2011
    1,851 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Review Central?

ReviewFlow

Reviews that help more shoppers buy. ReviewFlow turns ratings, reviews, and Q&A into a conversion asset. Collect fresh feedback, publish it faster, and get it onto PDPs, PLPs, emails, and headless storefronts without locking your team into one stack.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate ReviewFlow?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind ReviewFlow?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of ReviewFlow?

ReviewSender

ReviewSender is your efficient solution for tracking and managing product reviews.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate ReviewSender?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind ReviewSender?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ReviewSender?

What Are G2 Users Discussing About ReviewSender?

ReviewSense AI

ReviewSense is an AI-powered review management software that helps businesses monitor, manage, and respond to customer reviews from one dashboard. It aggregates reviews across platforms and topics, highlights recurring themes, and suggests actionable improvements — while generating on-brand AI replies and real-time alerts so teams can respond faster and improve their customer experience.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind ReviewSense AI?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About ReviewSense AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation capabilities of ReviewSense AI, streamlining insights and saving time from manual review efforts.
  • Users love the ease of use with ReviewSense AI, streamlining customer insights effortlessly from multiple platforms.
  • Users appreciate the automated insight generation from customer reviews, greatly enhancing efficiency and saving time.
  • Users value the effortless insight generation from ReviewSense AI, streamlining review analysis and response processes.
  • Users value the seamless integrations of ReviewSense AI, which consolidate reviews and enhance efficiency with automated insights.
Cons
  • Users note the filtering limitations of ReviewSense AI, wishing for more review sources and enhanced analytics options.
  • Users note the limited features of ReviewSense AI, seeking more integrations and advanced analytics options.
  • Users desire more advanced integrations and customization options as ReviewSense AI continues to evolve its features.

What Are Recent G2 Reviews of ReviewSense AI?

Sendmea

Sendmea is an innovative online video review platform designed to help businesses harness the power of social proof through customer testimonials. By enabling businesses to collect, manage, and showcase authentic video reviews, Sendmea helps to enhance brand credibility and trust among potential customers. In today's digital age, social proof is invaluable to brands. When potential customers see authentic video testimonials from satisfied customers, they are more likely to trust the brand and purchase. This is where Sendmea shines - it provides a platform for businesses to gather and display these powerful testimonials quickly . The platform offers a unique way to gather valuable feedback, with the ability to customize the review form to ask specific questions relevant to your business. Once the video reviews are approved, they can be displayed on the business's custom review page and shared on social media, further amplifying the brand's reach and credibility.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Sendmea?

  • Retail: 5.0/10 (Category avg: 8.4/10)
  • E-commerce: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Sendmea?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Sendmea?

Shiji Concept Spa & Leisure

Shiji Concept is a SaaS platform for golf, spa, and activity reservations used by enterprise hotels, resorts, and member clubs worldwide. With 25+ years of experience and installations in 58 countries, it centralizes tee sheets, activity scheduling, retail POS, inventory, billing, and reporting in one system. Designed for multi-property groups, Concept offers standardized operations, shared customer profiles, and consolidated analytics. Fully cloud-enabled and multilingual, it improves efficiency and delivers a seamless guest experience.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Shiji Concept Spa & Leisure?

  • Seller: Shiji Group
  • Year Founded: 1998
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    1,459 employees on LinkedIn®
  • Ownership: SSE: 2153

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Shiji Concept Spa & Leisure?

Spokk

Spokk is an AI-powered customer feedback and review generation platform built to help local businesses collect authentic feedback and convert it into ready-to-post Google reviews. Designed for service-based businesses — including clinics, salons, restaurants, auto repair shops, and fitness centers — Spokk simplifies the entire customer feedback loop, from collection to reputation growth. The core challenge most businesses face is that satisfied customers often don’t leave reviews. Spokk solves this by offering a fast, conversational feedback experience that customers can complete in seconds via text or voice. The platform’s AI then instantly analyzes the feedback, staff ratings, and selected services to generate a personalized, high-quality Google review draft. Customers can review, edit, and post the AI-generated review directly, leading to more consistent, genuine, and detailed online reviews. Beyond review generation, Spokk enables businesses to automate their review requests and feedback collection. Businesses can send requests through verified SMS, email, WhatsApp, QR codes, or connect Spokk to tools like Zapier and Pabbly for seamless automation. This flexibility makes it easy to integrate Spokk into existing workflows and ensure every customer is reached at the right moment. Spokk also goes beyond reputation management by helping teams understand and act on customer insights. Private feedback features allow businesses to capture concerns before they become public, while built-in tools make it easy to reply to feedback, offer thank-you coupons, and resolve issues in real time. Multi-location support ensures consistency and visibility across franchises and branch networks. With a 5-minute setup, intuitive dashboard, and AI automation, Spokk turns everyday customer interactions into growth opportunities. It helps businesses improve customer satisfaction, drive repeat visits, and strengthen their online reputation — all without adding extra workload. In short, Spokk bridges the gap between customer experience and online reputation management, empowering businesses to collect more reviews, gain actionable insights, and build trust with potential customers through authentic, AI-generated storytelling.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Spokk?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Spokk?

Starfish Reviews

Starfish Reviews is a WordPress plugin that helps business owners and marketers get more positive reviews for their business or client's businesses. Starfish helps encourage positive reviews while capturing negative ones for internal review and improvement. You can gain more reviews on Google, Facebook, Yelp, Trustpilot, G2 Crowd, Amazon, iTunes, and many more! Try out the free edition on WordPress.org or purchase one of our plans with a 14-day 100% money-back guarantee. If you use WordPress and need more online reviews, Starfish Reviews is for you!

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Starfish Reviews?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Starfish Reviews?

What Are G2 Users Discussing About Starfish Reviews?

Testimonial Robot

Allows customers to add Google-friendly reviews or testimonials to your website

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Testimonial Robot?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Testimonial Robot?

What Are G2 Users Discussing About Testimonial Robot?

Trustify

Trustify is a comprehensive customer review management solution designed to help businesses collect, manage, and leverage customer feedback effectively. This platform enables companies to generate valuable customer reviews that enhance their online reputation while providing modern marketing tools to promote their services. By focusing on user-generated content, Trustify empowers businesses to build trust with potential customers and improve their overall marketing strategies. The target audience for Trustify includes small to medium-sized businesses across various industries, including retail, hospitality, and service-oriented sectors. Companies seeking to enhance their online presence and reputation can benefit significantly from Trustify's features. The platform is particularly useful for businesses that understand the importance of customer feedback in influencing purchasing decisions and are looking for a structured way to gather and showcase this information. Key use cases for Trustify include the collection of customer reviews through automated requests, the management of feedback across multiple platforms, and the analysis of customer sentiment. Businesses can utilize Trustify to streamline the review collection process, ensuring they receive timely and relevant feedback from their customers. Additionally, the platform allows users to respond to reviews directly, fostering engagement and demonstrating a commitment to customer satisfaction. Trustify offers several key features that set it apart in the customer review management category. One of its standout capabilities is the ability to integrate with various marketing tools, enabling businesses to use customer reviews in their promotional campaigns seamlessly. The platform also provides analytics and reporting features that help users track their review performance and understand customer sentiment better. This data-driven approach allows businesses to make informed decisions about their marketing strategies and customer engagement efforts. Furthermore, Trustify's user-friendly interface simplifies the process of managing reviews, making it accessible for users with varying levels of technical expertise. By centralizing customer feedback and providing actionable insights, Trustify not only helps businesses enhance their online reputation but also supports them in cultivating long-term customer relationships. The combination of review generation and marketing tools positions Trustify as a valuable asset for any business looking to thrive in a competitive marketplace.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Trustify?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 8.3/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Trustify?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Trustify?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the excellent customer support via WhatsApp from Trustify, enhancing their overall user experience.
  • Users appreciate the ease of use of Trustify, benefiting from its user-friendly interface and fantastic support.
  • Users appreciate the flexible integrations of Trustify, enhancing visibility and simplifying booking processes across multiple locations.
  • Users appreciate the setup ease of Trustify, enabling enhanced visibility and bookings with great support.
  • Users value the exceptional support from Trustify, enhancing visibility and bookings through its user-friendly interface.

What Are Recent G2 Reviews of Trustify?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026