Best Patient Relationship Management (PRM) Software - Page 4

How Many Patient Relationship Management (PRM) Software Products Does G2 Track?

Total Products under this Category: 109

Category Stats (Oct 2026)

  • Average Rating: 4.54/5 (↓0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Phreesia (+0.61%) - Among all products in this category, Phreesia recorded the largest rating increase compared to last month

Last updated: October 23, 2026

How Does G2 Rank Patient Relationship Management (PRM) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 3,600+ Authentic Reviews
  • 109+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patient Relationship Management (PRM) Software

G2 Grid® for Patient Relationship Management (PRM) Software plotting products by satisfaction and market presence

Highlighted products: Weave, Salesforce Health Cloud, NexHealth, Adit, MaxAssist, Solutionreach, Artera, and Prompt Health.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-relationship-management-prm/grids.json?focus%5B%5D=weave-weave&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=maxassist&focus%5B%5D=solutionreach&focus%5B%5D=artera&focus%5B%5D=prompt-health)

BestDoc

BestDoc is an intelligent Patient Relationship Management (PRM) for Hospitals. We believe in using technology and data to improve the patient’s experience of care.

Who Is the Company Behind BestDoc?

  • Seller: BestDoc
  • Year Founded: 2016
  • HQ Location: Ernakulam, IN
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

BestDoc Practice

BestDoc Practice is an intelligent, Saas-Based Patient Relationship Management (PRM) solution that helps manage patient experience and engagement across the outpatient and inpatient care journeys. BestDoc Practice has helped healthcare providers reduce wait times by 50-65%, lower negative feedback by 40%, get front office efficiencies of 10-15%, and decrease advance appointment no-shows by 20%.

Who Is the Company Behind BestDoc Practice?

  • Seller: BestDoc
  • Year Founded: 2016
  • HQ Location: Ernakulam, IN
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

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Bestosys

Designed to boost your Practice and Patient-relationship.Affordable Practice Management Software.

Who Is the Company Behind Bestosys?

  • Seller: Regency Cosmos
  • Year Founded: 2013
  • HQ Location: Pune, IN
  • Twitter: @BestoSys
    64 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

b.well Connected Health

b.well Connected Health provides a digital health engagement platform that simplifies communication and data management for hospitals, allowing the healthcare industry to improve reimbursement models as per compliance with information-blocking penalties in place.

Who Is the Company Behind b.well Connected Health?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of b.well Connected Health?

Carebit

Carebit is the preferred practice management system for the private medical sector, attracting more than a thousand private clinicians from a broad range of specialities - dermatology, urology, plastic surgery, cardiology, psychiatry, gynaecology, orthopaedics, and others, as well as practice management groups and admin teams. From solo practitioners to large clinics and hospitals, thousands of leading healthcare professionals and support teams use Carebit to grow their business, work faster, collaborate with colleagues, eliminate repetitive tasks, delight patients, and much more. With a comprehensive suite of features across five main categories - "Letters and dictation", "Financials and billing", "Bookings and calendar", "Workflows and automation", and "Patient experience & Portal", Carebit provides everything that private clinicians need to launch, automate, and grow their private practice on one digital platform. Our customer base has grown from just one to more than a thousand clinicians solely through word of mouth, with the quality of our product and customer support spearheading this growth. We have a zero churn rate, with the vast majority of our users more than happy to refer us on to colleagues and peers. We are driven by an ambition to develop practice management software that combines great functionality and user experience, with high levels of power and performance. Our focus is on value, and the ability to seamlessly integrate into any private practice and deliver benefits from day one. We understand the day-to-day operations of private practices well, and strive to reduce menial tasks, streamline operations, and free up our clinicians to focus on delivering exceptional services to their patients.

Who Is the Company Behind Carebit?

  • Seller: Carebit
  • Year Founded: 2018
  • HQ Location: London, GB
  • LinkedIn® Page: uk.linkedin.com
    12 employees on LinkedIn®

Clinekt Health

Clinekt is an AI patient engagement platform. It gives medical practices and health systems a white-labeled team of AI agents that activate every patient: the website visitors who never make contact, the dormant charts sitting in the EHR, the untouched market, and the care that happens between visits. Every agent shares one memory of every patient through Clinekt OS, so one agent hands the patient to the next and nothing falls between them. Inbound Agent, always-on inbound Answers every website visitor in the practice's name the moment they land, asks specialty-trained questions that sort the surgical candidate from the browser in about two minutes, offers real openings that fit the visit type, and books the qualified ones onto the schedule with the whole conversation attached for the front desk. Nights, weekends and lunch hours are covered, which matters because 82 percent of patients try to book outside office hours. Roughly 98 percent of website visitors leave without making contact today. Clinekt engages 8 to 12 percent of them, against under 1 percent for a static form. Recall Agent, proactive outreach Scans practice records continuously for overdue follow-ups, lapsed care plans and annual exams that never got booked, then reaches those patients by phone, text and email in a single thread, in the practice's voice. Every message is about the patient's own care, so outreach feels like the practice remembering rather than software blasting. Ready patients book straight into open slots, and every patient who comes back is tracked from first outreach to completed visit. Outbound Agent, provable growth Creates net-new demand and follows every patient from first ad click to completed procedure, so each channel's return is provable rather than assumed. Clicks, conversations, consults booked and procedures completed are attributed end to end. Care Agent, between visits Checks in with chronic and surgical patients every month by call or text, with nothing for the patient to download. Collects validated outcome measures such as HOOS Jr and KOOS Jr, matched before and after surgery. Routes concerning answers to practice staff, who review and act under their physicians' supervision. Logs time, consent, care plans and an audit-ready monthly report so the biller can submit through the practice's normal process. Clinekt OS One shared memory behind every agent. Every conversation is saved, so each future conversation starts warm and no patient has to repeat themselves. Implementation Practices go live the same day. One script tag and about ten minutes of work, with no IT project, no staff training and no change to the practice website. The Inbound Agent runs as a widget or as a fully embedded experience. Integrations Clinekt connects to athenahealth, ModMed, NextGen, eClinicalWorks, Epic, Cerner and more, and books onto the practice's real schedule. Security and compliance HIPAA compliant and SOC 2 Type II, with a BAA signed for every client and all data encrypted in transit and at rest. Further compliance evidence is available in the Clinekt Trust Center. Results More than 1 million patient interactions completed across the platform, a 24x average return on investment, a 12 percent average increase in appointment volume and a 48 percent reduction in unqualified consults. Baldwin Bone and Joint produced 263 qualified surgical leads and 159 booked appointments in 90 days, a 60 percent lead-to-appointment rate. Ventura Orthopedics produced more than 450 qualified leads in a single month. Who it is for Medical practices, multi-provider groups and health systems, including orthopedics, physical therapy, oral surgery, dentistry, dermatology, ophthalmology, urology, primary care, cardiology, pediatrics, rheumatology and behavioral health.

Who Is the Company Behind Clinekt Health?

  • Seller: Clinekt Health
  • Year Founded: 2022
  • HQ Location: Birmingham, US
  • Twitter: @clinekthealth
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

ClinicTracker

A Behavioral Health EHR to Simplify Every Facet of Your Facility An EHR should make life easier for clinicians and administrators — and with ClinicTracker, it can. Built by clinicians and administrators, our behavioral health EHR software combines EHR, billing, and practice management into a single, fully integrated solution. Paired with an extraordinary degree of flexibility and lightning-fast support, we meet the needs of behavioral health providers in a way that other EHR software vendors can’t. One System To: Automate clinic routines Boost staff productivity Increase billing efficiency Enhance overall management

Average Rating: 4.3/5.0

Total Reviews: 2

How Do G2 Users Rate ClinicTracker?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.4/10)

Who Is the Company Behind ClinicTracker?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of ClinicTracker?

What Are G2 Users Discussing About ClinicTracker?

CloudPital Practice Management

Cloudpital is a leader in Healthcare Technology solutions providers offering a wide range of products including Electronic Medical record ( EMR ) , Hospital Management Solutions, Radiology & Machine Interfacing , Doctor to Patient Communication , Lab Automation and 50+ custom made solutions resulting into smarter business and better patient care.

Who Is the Company Behind CloudPital Practice Management?

  • Seller: PayPeople
  • Year Founded: 2012
  • HQ Location: Melbourne, AU
  • Twitter: @BilyticapvtLtd
    256 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    455 employees on LinkedIn®

Cured Marketing Automation

Cured is the only digital marketing & crm platform built for healthcare organizations

Who Is the Company Behind Cured Marketing Automation?

  • Seller: Cured
  • Year Founded: 2018
  • HQ Location: Boulder, US
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Demandforce

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Average Rating: 3.4/5.0

Total Reviews: 27

How Do G2 Users Rate Demandforce?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.4/10)

Who Is the Company Behind Demandforce?

Who Uses This Product?

  • Top Industries: Medical Practice
  • Company Size: 62% Small, 34% Medium

What Do G2 Reviewers Say About Demandforce?

AI-generated summary from verified user reviews

Pros
  • Users value Demandforce's real-time two-way texting, enhancing immediate communication and connectivity for better client interaction.
  • Users value Demandforce's real-time communication efficiency, enhancing client engagement and feedback collection seamlessly.
  • Users value the seamless integration of Demandforce for effortless client appointment requests through their website.
  • Users value the booking efficiency of Demandforce, as it simplifies appointment requests on their websites.
  • Users value the seamless survey integration with Demandforce, greatly enhancing client communication and gathering valuable feedback.
Cons
  • Users experience messaging issues with Demandforce, leading to unreliable client communication and significant confusion.
  • Users express frustration with poor customer support, citing unaddressed glitches and unresolved appointment confirmation issues.
  • Users report significant scheduling issues with Demandforce, leading to confusion and inefficiency in client communications.
  • Users experience frustrating slow speed with Demandforce, impacting appointment confirmations and communication efficiency.
  • Users are frustrated by the app instability of Demandforce, experiencing glitches that hinder effective communication and efficiency.

What Are Recent G2 Reviews of Demandforce?

What Are G2 Users Discussing About Demandforce?

DentalPro.cloud

DentalPro.cloud is a cloud-based dental practice management software designed for dentists and dental clinics. It helps manage appointments, patient records, digital dental EMR, visual odontograms, treatment planning, billing, WhatsApp communication, digital prescriptions and AI-assisted clinical documentation from one centralized platform.

Who Is the Company Behind DentalPro.cloud?

Dewy CRM

Dewy helps practices turn more leads into paying patients. Automate follow-ups, boost bookings, and keep patients coming back with real-time insights and effortless workflows.

Who Is the Company Behind Dewy CRM?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024