# Best Patient Relationship Management (PRM) Software - Page 4

## How Many Patient Relationship Management (PRM) Software Products Does G2 Track?

**Total Products under this Category:** 86

### Category Stats (Aug 2026)

- **Average Rating:** 4.55/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Adit (+0.25%) - Among all products in this category, Adit recorded the largest rating increase compared to last month

_Last updated: August 03, 2026_

## How Does G2 Rank Patient Relationship Management (PRM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,000+ Authentic Reviews
- 86+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Relationship Management (PRM) Software
 ![G2 Grid® for Patient Relationship Management (PRM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-relationship-management-prm/grids.png?focus%5B%5D=48097&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=97244&focus%5B%5D=101319&focus%5B%5D=25965&focus%5B%5D=1243521&focus%5B%5D=42689)

Highlighted products: Weave, NexHealth, Adit, MaxAssist, Artera, Agentforce Health (formerly Salesforce Health Cloud), Practice by Numbers, and Solutionreach.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-relationship-management-prm/grids.json?focus%5B%5D=weave-weave&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=maxassist&focus%5B%5D=artera&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=practice-by-numbers&focus%5B%5D=solutionreach)

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### [BestDoc Practice](https://www.g2.com/products/bestdoc-practice/reviews)

BestDoc Practice is an intelligent, Saas-Based Patient Relationship Management (PRM) solution that helps manage patient experience and engagement across the outpatient and inpatient care journeys. BestDoc Practice has helped healthcare providers reduce wait times by 50-65%, lower negative feedback by 40%, get front office efficiencies of 10-15%, and decrease advance appointment no-shows by 20%.

#### Who Is the Company Behind BestDoc Practice?

- **Seller:** [BestDoc](https://www.g2.com/sellers/bestdoc)
- **Year Founded:** 2016
- **HQ Location:** Ernakulam, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a67068264242ead0ef3142a6b4bc19861fb2b62bd10da2bfc12d3361d7b2d6ea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbestdoc-technology-private-limited&secure%5Burl_type%5D=linkedin_company_website)  
49 employees on LinkedIn®

### [Bestosys](https://www.g2.com/products/regency-cosmos-bestosys/reviews)

Designed to boost your Practice and Patient-relationship.Affordable Practice Management Software.

#### Who Is the Company Behind Bestosys?

- **Seller:** [Regency Cosmos](https://www.g2.com/sellers/regency-cosmos)
- **Year Founded:** 2013
- **HQ Location:** Pune, IN
- **Twitter:** @BestoSys  
64 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d4cc217e30491c3adbb47a560839db16d27110c75981060aba16a261501547c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbestosys%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

### [b.well Connected Health](https://www.g2.com/products/b-well-connected-health/reviews)

b.well Connected Health provides a digital health engagement platform that simplifies communication and data management for hospitals, allowing the healthcare industry to improve reimbursement models as per compliance with information-blocking penalties in place.

#### Who Is the Company Behind b.well Connected Health?

- **Seller:** [b.well Connected Health](https://www.g2.com/sellers/b-well-connected-health)
- **Year Founded:** 2015
- **HQ Location:** Baltimore, US
- **Twitter:** @icanbwell  
631 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=65a02141259fcb6ea8c1c8a4178abc501797caf2d411ad06398dceab2dd21f9f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ficanbwell%2F&secure%5Burl_type%5D=linkedin_company_website)  
131 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of b.well Connected Health?

**["B.Well Is Awesome!"](https://www.g2.com/survey_responses/b-well-connected-health-review-11570137)**

**Rating:** 5.0/5.0 stars

_— Angelina B._

[Read full review](https://www.g2.com/survey_responses/b-well-connected-health-review-11570137)

### [Carebit](https://www.g2.com/products/carebit/reviews)

Carebit is the preferred practice management system for the private medical sector, attracting more than a thousand private clinicians from a broad range of specialities - dermatology, urology, plastic surgery, cardiology, psychiatry, gynaecology, orthopaedics, and others, as well as practice management groups and admin teams. From solo practitioners to large clinics and hospitals, thousands of leading healthcare professionals and support teams use Carebit to grow their business, work faster, collaborate with colleagues, eliminate repetitive tasks, delight patients, and much more. With a comprehensive suite of features across five main categories - "Letters and dictation", "Financials and billing", "Bookings and calendar", "Workflows and automation", and "Patient experience & Portal", Carebit provides everything that private clinicians need to launch, automate, and grow their private practice on one digital platform. Our customer base has grown from just one to more than a thousand clinicians solely through word of mouth, with the quality of our product and customer support spearheading this growth. We have a zero churn rate, with the vast majority of our users more than happy to refer us on to colleagues and peers. We are driven by an ambition to develop practice management software that combines great functionality and user experience, with high levels of power and performance. Our focus is on value, and the ability to seamlessly integrate into any private practice and deliver benefits from day one. We understand the day-to-day operations of private practices well, and strive to reduce menial tasks, streamline operations, and free up our clinicians to focus on delivering exceptional services to their patients.

#### Who Is the Company Behind Carebit?

- **Seller:** [Carebit](https://www.g2.com/sellers/carebit)
- **Year Founded:** 2018
- **HQ Location:** London, GB
- **LinkedIn® Page:** [uk.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=114ced719b02d22e784205f8cc75affdba938d578b3e059ac6e3f30b4969a76c&secure%5Burl%5D=https%3A%2F%2Fuk.linkedin.com%2Fcompany%2Fcarebithealth&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [ClinicTracker](https://www.g2.com/products/clinictracker/reviews)

A Behavioral Health EHR to Simplify Every Facet of Your Facility An EHR should make life easier for clinicians and administrators — and with ClinicTracker, it can. Built by clinicians and administrators, our behavioral health EHR software combines EHR, billing, and practice management into a single, fully integrated solution. Paired with an extraordinary degree of flexibility and lightning-fast support, we meet the needs of behavioral health providers in a way that other EHR software vendors can’t. One System To: Automate clinic routines Boost staff productivity Increase billing efficiency Enhance overall management

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate ClinicTracker?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.3/10)

#### Who Is the Company Behind ClinicTracker?

- **Seller:** [JAG Products](https://www.g2.com/sellers/jag-products)
- **Year Founded:** 2000
- **HQ Location:** Fayetteville, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1aac10ed4de475fe56b4a000750f7b85376a20460bc495c7fad1e4579e3d098a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclinictracker%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of ClinicTracker?

**["Great concept "](https://www.g2.com/survey_responses/clinictracker-review-3276409)**

**Rating:** 4.0/5.0 stars

_— Samantha M._

[Read full review](https://www.g2.com/survey_responses/clinictracker-review-3276409)

**["Easy to use"](https://www.g2.com/survey_responses/clinictracker-review-8913075)**

**Rating:** 4.5/5.0 stars

_— Kajal Bhatia @ P._

[Read full review](https://www.g2.com/survey_responses/clinictracker-review-8913075)

#### What Are G2 Users Discussing About ClinicTracker?

- [What is ClinicTracker Connect used for?](https://www.g2.com/discussions/what-is-clinictracker-connect-used-for)

### [CloudPital Practice Management](https://www.g2.com/products/cloudpital-practice-management/reviews)

Cloudpital is a leader in Healthcare Technology solutions providers offering a wide range of products including Electronic Medical record ( EMR ) , Hospital Management Solutions, Radiology & Machine Interfacing , Doctor to Patient Communication , Lab Automation and 50+ custom made solutions resulting into smarter business and better patient care.

#### Who Is the Company Behind CloudPital Practice Management?

- **Seller:** [Bilytica](https://www.g2.com/sellers/bilytica)
- **Year Founded:** 2012
- **HQ Location:** Melbourne, AU
- **Twitter:** @BilyticapvtLtd  
256 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d82fa46c66da34f8a638d3291f2ff668f3cbbc64f93f9f5810a27abd66a27f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2479555&secure%5Burl_type%5D=linkedin_company_website)  
455 employees on LinkedIn®

### [Cured Marketing Automation](https://www.g2.com/products/cured-marketing-automation/reviews)

Cured is the only digital marketing & crm platform built for healthcare organizations

#### Who Is the Company Behind Cured Marketing Automation?

- **Seller:** [Cured](https://www.g2.com/sellers/cured)
- **Year Founded:** 2018
- **HQ Location:** Boulder, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d8c4da366b83b79787d0be087e1b51b9ba8bea5397cac47d3e0b11b254f388ea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcuredhealth&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

### [Demandforce](https://www.g2.com/products/demandforce/reviews)

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

**Average Rating:** 3.4/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Demandforce?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.3/10)

#### Who Is the Company Behind Demandforce?

- **Seller:** [Internet Brands](https://www.g2.com/sellers/internet-brands)
- **Year Founded:** 1998
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dc0858352f1b98d05ff7274ffafa80d7f321fbd9efdde61f739c19f4547544e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finternet-brands%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,980 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice
- **Company Size:** 62% Small, 34% Medium

#### What Do G2 Reviewers Say About Demandforce?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Demandforce's **real-time two-way texting** , enhancing communication and responsiveness with clients efficiently.
- Users value Demandforce's **real-time two-way texting** , enhancing communication and responsiveness with clients effectively.
- Users value the **easy appointment requests** integrated into their website, enhancing client interaction and satisfaction.
- Users value the **booking efficiency** of Demandforce, facilitating seamless appointment requests directly from their websites.
- Users value the **integration with Millennium software** , enhancing client communication and feedback collection for service improvement.

##### Cons

- Users experience significant **messaging issues** with Demandforce, leading to unreliable client communication and confusion.
- Users report **poor customer support** , receiving unhelpful responses while dealing with persistent app glitches and communication issues.
- Users experience **scheduling issues** with Demandforce, including unreliable appointment confirmations and frustrating communication glitches.
- Users often experience **slow speed** with Demandforce, leading to frustrating delays in communication and appointment confirmations.
- Users express frustration with the app's **instability** , citing glitches and delays that hinder effective communication.

#### What Are Recent G2 Reviews of Demandforce?

**["Real-Time Two-Way Texting Makes Communication Effortless"](https://www.g2.com/survey_responses/demandforce-review-12063833)**

**Rating:** 5.0/5.0 stars

_— Laura B._

[Read full review](https://www.g2.com/survey_responses/demandforce-review-12063833)

**["Great software "](https://www.g2.com/survey_responses/demandforce-review-3552156)**

**Rating:** 5.0/5.0 stars

_— Daniela Bueno B._

[Read full review](https://www.g2.com/survey_responses/demandforce-review-3552156)

#### What Are G2 Users Discussing About Demandforce?

- [What is local demand force com?](https://www.g2.com/discussions/what-is-local-demand-force-com)
- [How do I use demandforce?](https://www.g2.com/discussions/how-do-i-use-demandforce)
- [What does Demandforce do?](https://www.g2.com/discussions/what-does-demandforce-do)

### [Dewy CRM](https://www.g2.com/products/dewy-crm/reviews)

Dewy helps practices turn more leads into paying patients. Automate follow-ups, boost bookings, and keep patients coming back with real-time insights and effortless workflows.

#### Who Is the Company Behind Dewy CRM?

- **Seller:** [Dewy](https://www.g2.com/sellers/dewy)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [DocEngage Healthcare CRM (HCRM)](https://www.g2.com/products/docengage-healthcare-crm-hcrm/reviews)

DocEngage Healthcare CRM integrated EMR creates meaningful marketing automation. Improves PRM (Patient Relationship Management), High ROI hospital marketing and increase in lead conversion.

#### Who Is the Company Behind DocEngage Healthcare CRM (HCRM)?

- **Seller:** [DocEngage](https://www.g2.com/sellers/docengage)
- **Year Founded:** 2013
- **HQ Location:** Bangalore, IN
- **Twitter:** @DocEngage  
218 Twitter followers
- **LinkedIn® Page:** [in.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05f1a0b13e97bcbfc3f232466622b1bc3155dacd60b51cb05718775f26438fb5&secure%5Burl%5D=https%3A%2F%2Fin.linkedin.com%2Fcompany%2Fdocengage%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

### [Doctin For Doctors](https://www.g2.com/products/doctin-for-doctors/reviews)

70 % growth in New Patients By 99 % of existing Patient engagement satisfaction ‍ Through 100 % Best clinic Management automation

#### Who Is the Company Behind Doctin For Doctors?

- **Seller:** [Teslaind Technology](https://www.g2.com/sellers/teslaind-technology)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [DXC Patient-Centered Care](https://www.g2.com/products/dxc-patient-centered-care/reviews)

Health360 is the only consumer-centered, CRM-powered Population Health Management solution built for the Microsoft Cloud.

#### Who Is the Company Behind DXC Patient-Centered Care?

- **Seller:** [DXC Technology Company](https://www.g2.com/sellers/dxc-technology-company-8b67eef5-86f9-493f-b238-590be3799d91)
- **Year Founded:** 2017
- **HQ Location:** Ashburn, Virginia
- **Twitter:** @DXCTechnology  
39,002 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=609342eb80b82c98522584e9453f0e6179410156f6fe31ea3172447e411ed911&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16198010%2F&secure%5Burl_type%5D=linkedin_company_website)  
90,618 employees on LinkedIn®
- **Ownership:** NYSE: DXC

### [eCareCRM](https://www.g2.com/products/ecarecrm/reviews)

Modern healthcare organizations need a unified way to manage communication across every patient interaction. eCareCRM is our HIPAA-compliant healthcare CRM built to streamline intake, automate patient communication, improve retention, and centralize engagement workflows across healthcare organizations. The platform helps practices manage outreach, follow-ups, scheduling coordination, intake workflows, and patient engagement from one connected system instead of scattered spreadsheets and generic CRM tools. Built for multi-location healthcare groups, operations leaders, and patient engagement teams, eCareCRM supports scalable communication workflows while maintaining healthcare-specific compliance requirements. What we focus on: patient retention, communication automation, centralized reporting, and connected engagement experiences across every location. If your organization is modernizing patient communication or replacing a generic CRM, then we’d be glad to show you the difference.

#### Who Is the Company Behind eCareCRM?

- **Seller:** [Medarch Inc](https://www.g2.com/sellers/medarch-inc)
- **Year Founded:** 2022
- **HQ Location:** Atlanta, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1b75f55477dcc6725f44da1e4abf11873afb9ea17c5481b72b80ea6c52455d1b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmedarch-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [Flowww](https://www.g2.com/products/flowww/reviews)

Flowww is a comprehensive digital ecosystem designed specifically for businesses in the aesthetic medicine, beauty, and health sectors. It offers a suite of tools that streamline daily operations, enhance patient engagement, and drive business growth. With Flowww, clinics can manage client relationships, optimize appointment scheduling, handle billing and sales, oversee product inventory, execute marketing campaigns, monitor staff performance, and analyze data—all from a centralized platform. Key Features and Functionality: - Client Management: Maintain detailed patient records, including treatment histories and preferences, to deliver personalized care. - Intelligent Scheduling: Utilize an advanced calendar system that optimizes appointment bookings and reduces scheduling conflicts. - Billing and Sales: Process transactions efficiently with integrated invoicing and sales tracking capabilities. - Inventory Control: Monitor product stock levels in real-time to prevent shortages and manage supplies effectively. - Marketing Campaigns: Design and implement targeted marketing strategies to attract new clients and retain existing ones. - Staff Oversight: Track employee performance, manage work schedules, and ensure optimal resource allocation. - Data Analytics: Access comprehensive reports and analytics to inform strategic decisions and measure business performance. Primary Value and Solutions Provided: Flowww addresses the unique challenges faced by aesthetic and health businesses by offering an all-in-one solution that enhances operational efficiency and client satisfaction. By automating routine tasks and centralizing critical functions, Flowww enables clinics to focus on delivering exceptional services. The platform's marketing tools help attract a broader clientele, while its data analytics provide insights for informed decision-making. Ultimately, Flowww empowers businesses to optimize their operations, improve patient experiences, and achieve sustainable growth.

#### Who Is the Company Behind Flowww?

- **Seller:** [Flowww](https://www.g2.com/sellers/flowww)
- **Year Founded:** 2007
- **HQ Location:** Madrid, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b1127b44b8ded3ab8cac9389b9d30ccaad97f17d471ff0cc96788051cba2e9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fflowww-digital-ecosystem%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

### [Foothold Care Management](https://www.g2.com/products/foothold-care-management/reviews)

Foothold Care Management is a comprehensive, cloud-based software solution designed to enhance care coordination and streamline administrative processes for health homes and care management agencies. By integrating case management, client tracking, treatment planning, and billing functionalities, FCM empowers organizations to deliver efficient and effective care to their communities. Key Features and Functionality: - User-Friendly Interface: Provides an intuitive platform for managing client encounters, core service interactions, and billing statuses, enabling care managers to monitor and address gaps in member care effectively. - Integrated Billing System: Facilitates seamless billing processes by automatically handling health home billing requirements, including claim generation and submission to the Medicaid Analytics Performance Portal Health Home Tracking System . - Comprehensive Reporting and Analytics: Offers robust tools for tracking outcomes, generating reports, and analyzing data to support informed decision-making and demonstrate population health outcomes. - Interoperability: Ensures compatibility with other essential tools, such as referral management systems, to foster effective data sharing and coordination across networks. - Security and Compliance: Maintains high standards of data security, adhering to HIPAA regulations and achieving notable scores in security assessments. Primary Value and Solutions Provided: FCM addresses the complexities of care coordination by offering a centralized platform that simplifies administrative tasks, enhances data accuracy, and improves service delivery. By automating billing processes and providing insightful analytics, FCM enables care management agencies to focus more on client engagement and outcomes, ultimately leading to better health results and operational efficiency. Its interoperability and compliance features ensure that organizations can adapt to evolving healthcare regulations and integrate seamlessly with other systems, positioning them for success in a dynamic healthcare environment.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Foothold Care Management?

- **Seller:** [Radicle Health](https://www.g2.com/sellers/radicle-health)
- **Year Founded:** 2021
- **HQ Location:** Walnut Creek, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=804021c2fdf99bfc7d879d0e95882436bbce3ff9398da68ae73de5ba925cc28e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fradiclehealth%2F&secure%5Burl_type%5D=linkedin_company_website)  
114 employees on LinkedIn®
- **Ownership:** Privately Held

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are G2 Users Discussing About Foothold Care Management?

- [What is Foothold Care Management used for?](https://www.g2.com/discussions/what-is-foothold-care-management-used-for)

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Spotlight Categories

[Customer Success Software](https://www.g2.com/categories/customer-success)

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Similar Categories

- [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc)
- [Other Patient Experience](/categories/other-patient-experience)
- [Patient Case Management](/categories/patient-case-management)

- [Patient Engagement](/categories/patient-engagement)
- [Patient Intake](/categories/patient-intake)
- [Patient Scheduling](/categories/patient-scheduling)

- [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm)

[Browse Patient Relationship Management (PRM) Themes](/categories/patient-relationship-management-prm/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Patient relationship management (PRM) software, also known as healthcare customer relationship management (CRM) software, optimizes and supports the entire patient care journey, enables the effective flow of information within healthcare systems, and increases and nurtures patient engagement. In general terms, PRM is CRM for healthcare; in actuality, PRM is more closely related to a healthcare version of [customer journey analytics software](https://www.g2.com/categories/customer-journey-analytics), orchestrating and managing the patient experience from referral to advocate. PRM software enables patient-centric care by improving access and communication that ultimately improves patient outcomes, provider-patient relationships, and greater staff efficiency.

PRM software enhances and centralizes the data and functionality of [electronic health records (EHRs) software](https://www.g2.com/categories/ehr) and [patient engagement software](https://www.g2.com/categories/patient-engagement). Significant benefits of PRM software include the aggregating of all medical records and the encouragement and emphasis of active patient participation towards their health. By leveraging PRM software, health systems and organizations can better enforce value-based care, performance, and reimbursement efforts, without compromising their delivery of quality care.

To qualify for inclusion in the Patient Relationship Management (PRM) category, a product must:

- Capture, update, consolidate, and share or provide access to patient health information from a variety of patient information systems
- Facilitate the patient information management, synchronization, and flow within a healthcare system
- Enable meaningful patient-provider interactions, including the capture of patient feedback and sentiment regarding delivery of care
- Track patient journeys through clinical documentation, records management, and case updates
- Extend beyond the traditional offerings of a healthcare organization to support patients in between care episodes

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