Best Online Reputation Management Software - Page 18

Indeed Hiring Platform

More people get jobs on Indeed than anywhere else. As the world’s #1 job site (Comscore, Total Visits, March 2026), Indeed is a global hiring platform connecting over 685 million Job Seeker Profiles with 3.5 million employers across more than 60 countries. Indeed uses AI and real-time data to match people with relevant opportunities and help employers hire faster. With platforms including Glassdoor and Indeed Flex, Indeed is reshaping how people discover jobs, research companies, and access flexible work. Indeed is a subsidiary of Recruit Holdings, a global leader in HR technology and business solutions dedicated to simplifying hiring and transforming the world of work.

Average Rating: 4.3/5.0

Total Reviews: 578

Infuse Reviews

Infuse Reviews is an innovative and affordable online review management software, you can Request, Respond, Display, and Share Reviews all from our easy-to-use dashboard. You can also create customized Digital Signage with online reviews automatically included, as well as Rewarded Surveys with dynamically generated content for your website.

IntuitiveStay

IntuitiveStay™ is the latest guest feedback, direct booking recovery and team intelligence for independent B&Bs, guesthouses and boutique hotels. Cut OTA commission, protect your reviews and give your staff a portable EI credential. Not built for chains. Built around the Guest Connection Score® (GCS), the world's first four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition, IntuitiveStay captures honest guest feedback, recovers direct booking revenue lost to OTA commission, recognises staff by name and gives owners a clear picture of both guest and team health in one dashboard. DIRECT BOOKING WIN-BACK When a happy returning guest submits feedback and opts in, they receive a personalised email from your property inviting them to book direct next time. No OTA. No commission cut. Every recovered booking goes straight back to you. Available on Host plan and above. GUEST FEEDBACK Guests scan a QR code to privately rate their experience. Low scores trigger an instant red alert. Strong scores nudge guests toward public reviews automatically. No app. Under 60 seconds. SPEAKEASY - ANONYMOUS STAFF SURVEYS Monthly anonymous surveys measure how your team really feels across six areas: pressure, recognition, psychological safety, wellbeing, culture and growth. Composite scores appear only once five or more responses are submitted. Flight risk detection flags declining areas at team level before anyone hands in their notice. Available on Host plan and above. OWNER DASHBOARD Real-time GCS scores, AI Daily Summary, Guest Voice Cloud, Pillar Trends, City Leaderboard and Red Alert Analytics. Compare private GCS against public Google or TripAdvisor ratings to catch reputation gaps early. SERVICE SIGNATURE The world's first verified emotional intelligence credential for hospitality staff. Built from real guest nominations. Bronze, Silver, Gold, Platinum. Belongs to the staff member permanently. Three staff accounts included free on all plans. Unlimited on Host plan and above. HOMEHOST Built for Airbnb hosts. AWRE scoring across Accuracy, Welcome, Responsiveness and Experience. Superhost Tracker monitors private scores against the 4.8 threshold in real time. LEARNING HUB Free EI training for owners, managers and staff built around the GCS pillars. SOLIDARITY SHIELD The more independent properties that join IntuitiveStay, the lower the price gets for everyone. No sudden price increases. No pricing model built to extract margin from operators who have little to spare. KEY FEATURES · Direct Booking Win-Back · Guest Connection Score® · Vent Box · Name Drop · Red Alert Analytics · AI Daily Summary · SpeakEasy Anonymous Staff Survey · Flight Risk Detection · Service Signature · City Leaderboard · Solidarity Shield PRICING Free plan available. Paid plans from £27.99/month (HomeHost) to £189.99/month (Founder). Hospitality plans for Bed and Breakfasts, guesthouses and hotels available separately. Flat rate. No per-user fees. No contracts. Free trial available. www.intuitivestay.com · Company No. 17094098 · ICO ZC106474

iReview

iReview — The All-In-One Review Management & Online Reputation Platform iReview is a leading review management software and online reputation management platform designed to help businesses generate more 5-star reviews, improve their Google ratings, and manage customer feedback from one centralized dashboard. Built for both single-location businesses and multi-location enterprises, iReview streamlines every part of the review and reputation workflow — from collection to response to analytics. With iReview, businesses can effortlessly increase positive Google reviews, Yelp reviews, and Facebook recommendations through automated SMS and email review requests, QR codes, and NFC tap-to-review cards. Customers can leave feedback in seconds, dramatically increasing review volume. iReview also protects your online reputation by routing negative feedback to a private form, allowing businesses to resolve issues before they appear publicly. The platform consolidates reviews from all major sites, giving teams real-time visibility into customer sentiment. AI-powered review responses allow businesses to reply instantly with personalized, professional messaging — saving hours of manual work while maintaining a consistent brand voice. For hands-off teams, iReview offers full-service review management where outreach, monitoring, and responses are handled for you. iReview improves local SEO, helping businesses rank higher on Google Maps and local search results by increasing review frequency, improving sentiment, and maintaining accurate business listings. Advanced analytics provide insights into rating trends, customer satisfaction, employee performance, and multi-location reporting. Ideal for restaurants, auto dealers, home service companies, medical and dental offices, real estate firms, and franchises, iReview helps any business build trust, increase visibility, and convert more customers in a review-driven marketplace. Simple to set up and built for scale, iReview gives you everything you need to grow your online reputation, outperform competitors, and turn reviews into revenue. Why iReview Stands Out End-to-end reputation management (not just review monitoring) AI-powered automation to save hours of manual work Negative review protection + feedback capture Tools for both single-location and enterprise multi-unit brands Optional full-service management for busy teams NFC tap-to-review technology that dramatically increases review volume Designed to be simple, fast, and affordable — without sacrificing power

irevu

irevu is an online review and reputation management solution that helps thousands of local business including multi-location enterprises; generate positive reviews; manage negative reviews; respond to reviews; monitor and analyze results over multiple review channels including Google, Facebook, Yelp and many more;

Isabella

Isabella is an AI-powered review management solution that helps restaurants respond to online customer reviews in their own brand voice. Built into the Dine Replies platform, Isabella reads incoming reviews across a restaurant's connected review sites, drafts contextual replies that match the business's tone and personality, and, where platform rules allow, automatically publishes them. Isabella will do just that. Isabella is designed for independent restaurants, multi-location groups, and hospitality operators who receive a steady stream of public reviews but lack the time or staff to respond to each one. The software addresses a common operational gap: reviews that go unanswered for days or weeks, including the critical and mid-range ratings that most influence a prospective diner's decision. The platform connects to a restaurant's review profiles and presents them in a single dashboard, so owners and managers can monitor sentiment, track response status, and oversee replies without logging into each individual site. Autopilot publishing is currently available for Google, with support for additional platforms in development; on other connected channels, Isabella generates draft replies for human review and approval. Key features and capabilities include: Brand-voice responses: Isabella generates replies tailored to each restaurant's tone, rather than generic templated text, so responses read as if written by the business itself. Multi-platform dashboard: A unified view consolidates reviews from 48+ integrated sources, including Google, Yelp, TripAdvisor, OpenTable, DoorDash, Uber Eats, and Trustpilot. Google autopilot: For Google reviews, responses can be published automatically without manual intervention, reducing the lag between when a review is posted and when it receives a reply. Negative-review alerts: Email and in-app notifications flag low-rated or critical reviews, allowing owners to address service issues directly when human attention is warranted. Approval workflow: On platforms where automatic publishing is restricted, Isabella drafts responses that staff can edit and approve, keeping a human in the loop where required. By centralizing review monitoring and automating routine responses, Isabella aims to help restaurants maintain a consistent public presence, reduce the volume of unanswered reviews, and preserve owner and staff time that would otherwise be spent on manual replies. The Premium plan is priced at $99 per month. (Isabella supports 50+ languages)

kisReviews

kisReviews helps local businesses and online businesses collect more customer reviews on the platforms that matter, like Google, Yelp, TripAdvisor, Capterra, and G2. Customers scan a QR code or click an email link, land on your branded review page, and leave a review in seconds. No apps, no logins, no friction.

Klarivo

Product description Klarivo is a managed service for Answer Engine Optimization (AEO) and Reddit presence, built for B2B companies. It focuses on how a brand appears in answers from AI systems such as ChatGPT, Perplexity, Gemini and Google AI Overviews. The service works on third-party sources that AI models often cite. That covers Reddit and other online communities, review sites, listicles and publications. Klarivo's team finds relevant discussion threads and takes part in them. It also works to get the brand included in reviews and comparison articles, pursues mentions in publications, and handles reputation across these platforms. The service includes Klarivo Monitor, a tracking tool that measures: how often the brand shows up in AI-generated answers where it ranks in those answers the sentiment of those answers how often competitors are mentioned Clients are usually marketing, SEO and growth teams at mid-market and enterprise B2B companies. Klarivo works on a retainer, and pricing is set on a sales call. Short version (if G2 asks for a one-liner) Klarivo is a managed AEO service that builds a B2B brand's presence on Reddit, review sites and publications to shape how AI systems cite it, and tracks the results with its Klarivo Monitor tool. Before you post it, check two things: Target customer: your site mentions companies with $20M+ ARR, so I wrote "mid-market and enterprise." Change that if it's not accurate. Integrations and platforms: if Klarivo Monitor has a self-serve dashboard or integrations, add them. G2 reviewers often look for those details, and your site doesn't list them.

Klarivo AI

Product description Klarivo is a managed service for Answer Engine Optimization (AEO) and Reddit presence, built for B2B companies. It focuses on how a brand appears in answers from AI systems such as ChatGPT, Perplexity, Gemini and Google AI Overviews. The service works on third-party sources that AI models often cite. That covers Reddit and other online communities, review sites, listicles and publications. Klarivo's team finds relevant discussion threads and takes part in them. It also works to get the brand included in reviews and comparison articles, pursues mentions in publications, and handles reputation across these platforms. The service includes Klarivo Monitor, a tracking tool that measures: how often the brand shows up in AI-generated answers where it ranks in those answers the sentiment of those answers how often competitors are mentioned Clients are usually marketing, SEO and growth teams at mid-market and enterprise B2B companies. Klarivo works on a retainer, and pricing is set on a sales call. Short version (if G2 asks for a one-liner) Klarivo is a managed AEO service that builds a B2B brand's presence on Reddit, review sites and publications to shape how AI systems cite it, and tracks the results with its Klarivo Monitor tool. Before you post it, check two things: Target customer: your site mentions companies with $20M+ ARR, so I wrote "mid-market and enterprise." Change that if it's not accurate. Integrations and platforms: if Klarivo Monitor has a self-serve dashboard or integrations, add them. G2 reviewers often look for those details, and your site doesn't list them.

Kompa Social Listening

Kompa is a Vietnamese social listening and AI data intelligence company. It collects public conversations across social platforms, forums and news sites, removes duplicates and coordinated spam, and analyses what people say about a brand, its competitors and its category. Enterprises use Kompa for brand monitoring, digital brand health checks, reputation and crisis management, in-depth market reports, and Generative Engine Optimization (visibility in answers from ChatGPT, Gemini and other AI assistants). Kompa serves 500+ client organisations covering 1,400+ brands in Vietnam and Southeast Asia. Its methodology is published at https://kompa.ai/phuong-phap-luan.

Kydos

Kydos allows businesses to instantly send review requests to customers and respond current reviews from 40+ local listings and directories. Send review requests directly to your customers from your dashboard either via text or email. You will also get instant feedback and real-time reporting, giving you the most accurate analytics.

Laika.live

Laika is an easy-to-use tool created for overlooked small businesses to seamlessly collect customer reviews from real customers to help you get that coveted 5-star rating on Google Maps, Tripadvisor, etc., from real customers. It also protects your business from negative viral reviews. Laika enables you to communicate directly with the customer and resolve their issue quickly before that negative review goes live.

Lastmile Retail

Lastmile provides enterprise-scale retailers and local service providers with award-winning technology that creates unrivaled online visibility and measurable increases in local sales. Lastmile’s platform and service model are specifically designed to solve the unique challenges of centrally optimizing hundreds or thousands of locations across multiple online touchpoints. As a result, our clients are able to go beyond today’s standard of representing their locations with a single page of thin content. Instead, they dynamically showcase compelling local content to prospects across every medium that matters, including: - Leading Map & Directory platforms such as Google, Apple, and Facebook - Custom, content-search-enabled store locators - SEO-optimized, inventory-powered microsites for each location - Hyper-local social, search, and mobile paid advertising channels

lemon rankings

Local Dominator

Local Dominator is an all-in-one platform that unifies local SEO management and AI search tracking. It is best for marketing agencies wanting to blend GEO (Generative Engine Optimization) with their traditional SEO workflows. As consumer search habits shift from standard search engines to conversational AI, Local Dominator provides the tools needed to track brand visibility across all modern discovery channels. The software centralizes multiple critical functions into a single operational dashboard. It features high-speed geo-grid map tracking to visualize rankings down to the street level, traditional SERP tracking, automated citation building, and active Google Business Profile (GBP) management. Additionally, the platform deploys an advanced AI visibility tracker that audits how often major language models, including ChatGPT, Gemini, Google AI Mode, Perplexity, Claude, and Grok, mention, recommend, or cite a business. To support growing agencies, Local Dominator includes automated white-label reporting, side-by-side competitor comparisons, tiered team member access by plan, and rollover credits on Pro and higher plans. By consolidating these tools, Local Dominator helps teams simplify complex search data and prove clear campaign performance to their clients.