I was initially skeptical about trying another social media tool—so many overpromise and underdeliver—but Determ quickly became a game-changer for me. The ease of use is what hooked me. I’m not a fan of complicated setups, and Determ made it so simple that I was up and running within a day. Everything is clearly laid out, and even someone new to social media analytics would find it easy to navigate. The ease of implementation was another standout for me. I didn’t need IT support or hours of tutorials. Within just a couple of clicks, I had it integrated with our existing tools, and it fit seamlessly into our workflow. What I love most is the number of features it offers. From tracking mentions and analyzing sentiment to keeping tabs on competitors, it’s like having a Swiss Army knife for social media listening. And the cherry on top? Their customer support team. They’re not just responsive—they’re genuinely helpful and make you feel like a priority, even for smaller issues.

- Real time tracking - great user experience - user friendly dashboard Mediatoolkit is great tool, but the customer service is the true value!

The interface is very nice and easy to use