Spruce Health
Spruce Health is the leading platform for HIPAA-compliant healthcare communication. With Spruce, every patient call, text, voicemail, and fax lives in one place, and with powerful AI tools, intelligent automation and team collaboration, your practice stays responsive and communicates seamlessly as you grow. Spruce is trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. One place. Every patient conversation. Built for compliant care. Learn more at sprucehealth.com.
Average Rating: 4.7/5.0
Total Reviews: 345
How Do G2 Users Rate Spruce Health?
- Inventory Management: 10.0/10 (Category avg: 8.5/10)
- Employee Management: 10.0/10 (Category avg: 8.9/10)
- Quality of Support: 8.9/10 (Category avg: 8.4/10)
- What percent of your users have fully adopted the product?: 10/10 (Category avg: 10/10)
Who Is the Company Behind Spruce Health?
- Seller: Spruce Health
- Company Website:
- Year Founded: 2013
- HQ Location: San Diego, CA
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Twitter: @SpruceHealth
642 Twitter followers -
LinkedIn® Page: www.linkedin.com
60 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, Therapist
- Top Industries: Mental Health Care, Medical Practice
- Company Size: 98% Small, 1% Medium
What Do G2 Reviewers Say About Spruce Health?
AI-generated summary from verified user reviews
Pros
- Users find Spruce Health's platform to be easy to use, greatly enhancing client communication and overall workflow.
- Users value the efficiency of Spruce Health, enhancing communication and simplifying practice management seamlessly.
- Users value the effective communication features of Spruce Health, facilitating seamless client interactions and secure messaging.
- Users commend the exceptional customer support of Spruce Health, noting quick response times and helpful assistance.
- Users value the effective patient communication tools of Spruce, enabling seamless interaction with clients across multiple channels.
Cons
- Users feel frustrated by limited features that hinder communication, especially with required client accounts for HIPAA compliance.
- Users face messaging issues due to mandatory account creation, limiting client communication and archiving efficiency.
- Users highlight the missing features like account requirements for HIPAA compliance, limiting communication effectiveness.
- Users find the pricing for Spruce Health to be high, especially for individual users and limited features.
- Users face poor integration issues as clients must create accounts for HIPAA compliance, complicating communication and accessibility.
What Are Recent G2 Reviews of Spruce Health?
"Spruce Health API Integration (with Keragon) Saved Me Hours Every Month"
Rating: 5.0/5.0 stars
— Christoffer L.
"Flexible Patient Messaging with Clear Provider Ownership"
Rating: 5.0/5.0 stars
— Katelyn S.
What Are G2 Users Discussing About Spruce Health?
- What is Spruce Health used for?
- What does Spruce do?
- What does Spruce do? - 1 comment
- What is spruce software? - 1 comment
- Is Spruce a ERP system? - 10 comments

