# Best Managed IT Services Providers - Page 32 *By [Rachana Hasyagar](https://research.g2.com/insights/author/rachana-hasyagar)* Managed IT services provider oversight into the entire IT operations of another organization. This includes IT professional services, consistent monitoring, on-demand IT support, and problem resolution. These services offer more support than a traditional IT professional service, as they provide additional resources such as IT implementation and consulting services. Organizations generally use managed IT services to reduce IT management risk as well as provide support in instances of technological disruption in the workplace. Managed IT services can be implemented alongside other IT support services such as [IT outsourcing services](https://www.g2.com/categories/it-outsourcing), [IT infrastructure consulting providers](https://www.g2.com/categories/it-infrastructure-consulting), and [IT strategy consulting providers](https://www.g2.com/categories/it-strategy-consulting). To qualify for inclusion in the Managed IT services category, a services provider must: - Provide constant monitoring on IT related functions - Provide on demand support - Provide IT consulting ## How Many Managed IT Services Providers Products Does G2 Track? **Total Products under this Category:** 921 ### Category Stats (May 2026) - **Average Rating**: 4.63/5 - **New Reviews This Quarter**: 50 - **Buyer Segments**: Small-Business 45% │ Mid-Market 40% │ Enterprise 15% - **Top Trending Product**: Progressive Techserve (+0.583) *Last updated: May 18, 2026* ## How Does G2 Rank Managed IT Services Providers Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 1,600+ Authentic Reviews - 921+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### RapidScale RapidScale is a strategic cloud services and consulting partner designed to help organizations modernize, secure, and scale their IT environments to drive sustainable business growth. This comprehensive solution encompasses a range of services, including cloud strategy, cloud migration, application modernization, cyber resiliency, applied AI, and managed IT services, all tailored for public, private, and hybrid cloud environments. By leveraging these services, organizations can navigate the complexities of modern IT landscapes and transform technology into a competitive advantage. Targeted primarily at enterprises facing constant disruption, RapidScale's offerings are particularly beneficial for businesses looking to move beyond reactive IT approaches. The company's unique blend of advisory expertise and hands-on execution enables clients to modernize their infrastructure, enhance data readiness for AI applications, bolster security measures, and unlock new value from existing applications and platforms. This dual approach ensures that organizations are not only equipped to handle current challenges but are also prepared for future innovations, making it a vital partner in the evolving digital landscape. Key features of RapidScale's services include cloud strategy and architecture, which assist organizations in defining tailored cloud strategies that align with their specific business outcomes. This involves a careful balance of performance, cost, security, and scalability across hybrid and multi-cloud environments. Additionally, RapidScale's cloud migration and application modernization services aim to reduce technical debt and improve agility, facilitating easier adaptation to modern workloads and AI-driven innovations. Their cyber resiliency and security services are designed to protect critical systems, support compliance, and ensure business continuity in the face of evolving threats. Furthermore, RapidScale emphasizes applied AI and data readiness, helping organizations prepare their data for AI integration through governance services and actionable insights. Their managed IT services provide ongoing monitoring and operational support, ensuring that cloud environments remain secure, reliable, and cost-efficient. As a Datadog consulting partner, RapidScale also offers observability and performance management solutions for complex cloud and hybrid environments, enhancing overall operational efficiency. What sets RapidScale apart is its commitment to delivering more than just tools or temporary fixes. The company's advisory-led, execution-driven approach prioritizes tangible outcomes over industry jargon. With proven expertise across major cloud platforms and enterprise technologies, RapidScale focuses on resilience, performance, and AI readiness, fostering a proactive partnership from day one that is designed to scale alongside clients' businesses. Organizations seeking a trusted partner for cloud strategy, migration, cyber resiliency, data readiness, applied AI, and managed IT services find value in RapidScale's accountability, speed, and measurable results. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1749&secure%5Bdisplayable_resource_id%5D=1749&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1749&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1427655&secure%5Bresource_id%5D=1749&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-it-services%3Fpage%3D6%26source%3Dsearch&secure%5Btoken%5D=2a80f5342393a42129da3950e4c9fc35af921f5a8a22b550983d5835bb008cbc&secure%5Burl%5D=https%3A%2F%2Frapidscale.net%2F%3Futm_campaign%3D39076201-2026%2520G2%2520Paid%2520Campaign%26utm_source%3Dg2%26utm_medium%3Dpaid&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Managed IT Services Providers Products in 2026? ### 1. [SugarShot](https://www.g2.com/products/sugarshot/reviews) SugarShot offers comprehensive Managed IT Support services designed to enhance business efficiency, security, and growth. By aligning technology strategies with business objectives, SugarShot ensures that clients can leverage the latest technological advancements to stay competitive. Their proactive approach minimizes IT downtime, safeguards against security breaches, and optimizes overall performance, allowing businesses to operate seamlessly and focus on their core activities. Key Features and Functionality: - Infrastructure Management: Comprehensive support for servers, networks, and cloud storage solutions. - Disaster Recovery: Robust protocols to ensure data integrity and swift recovery in crisis situations. - Software and Licensing: Management of software assets and licensing to maintain compliance and efficiency. - Security and Compliance: Implementation of advanced security measures and adherence to industry standards to protect sensitive information. - Remote and Onsite Support: Flexible support options to address IT issues promptly, regardless of location. - IT Consulting and Intelligence: Strategic guidance to align technology initiatives with business goals. Primary Value and Solutions Provided: SugarShot's Managed IT Support services empower businesses to harness technology as a strategic asset. By proactively managing IT infrastructure and security, they mitigate risks associated with downtime and cyber threats. This proactive stance not only enhances operational efficiency but also provides peace of mind, knowing that IT systems are robust and resilient. Furthermore, SugarShot's strategic consulting ensures that technology investments are aligned with business objectives, fostering growth and innovation. **Who Is the Company Behind SugarShot?** - **Seller:** [SUGARSHOT](https://www.g2.com/sellers/sugarshot) - **HQ Location:** Los Angeles, US - **LinkedIn® Page:** https://www.linkedin.com/company/sugarshot (14 employees on LinkedIn®) ### 2. [Summit Managed Services](https://www.g2.com/products/summit-managed-services/reviews) IT infrastructure requires continuous management and optimization. If you’re missing the resources or expertise to perform the work in-house, you can count on Deft to do it for you. Here's some of what we manage: Data Center & Cloud Migrations Backup & Recovery Shared and Dedicated SAN Storage Object Storage VMware AWS 24/7 Remote Hands Support DDoS-Protected Network Connectivity Load Balancers Network Switches & Routers Firewalls Advanced Monitoring & Remediation **Who Is the Company Behind Summit Managed Services?** - **Seller:** [Deft, a Summit company](https://www.g2.com/sellers/deft-a-summit-company) - **Year Founded:** 1999 - **HQ Location:** Alpharetta, US - **LinkedIn® Page:** https://www.linkedin.com/company/deft/ (171 employees on LinkedIn®) ### 3. [Supportwave](https://www.g2.com/products/supportwave/reviews) Supportwave is a global innovative IT services platform that provides businesses with IT experts on-demand. Our 5500+ engineers are skilled in cloud platforms, user support, security, networking and every other IT skill on the planet, from 1st to 3rd level support. With speed and flexibility, you can hire our teams hourly, daily, weekly or monthly to form a seamless extension of your IT department. Scale your IT team as needed for projects, or any other requirement, on-site or remote support, to improve IT services to your business or customers. Servicing businesses of all sizes, MSPs and the Enterprise. Services Include - On-demand support services (Remote and on-site) and Smart Hands. - Part-time or Full-time Dedicated staff to augment your IT Team where needed. - Help Desk Solutions, shared or dedicated support desk 24/7, local and global **Who Is the Company Behind Supportwave?** - **Seller:** [Supportwave](https://www.g2.com/sellers/supportwave) - **Year Founded:** 2019 - **HQ Location:** London, London - **Twitter:** @supportwave (84 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/supportwave (57 employees on LinkedIn®) ### 4. [Surelock](https://www.g2.com/products/surelock-surelock/reviews) Beveiliging is geen eenmalige activiteit, continu scannen is de beste manier voor het voorkomen van nieuwe zwakke punten binnen jouw organisatie. Door een unieke combinatie van Mens, Proces en Techniek binnen Surelock IT security services heb je met één click zicht op de kwetsbaarheden binnen jouw organisatie. **Who Is the Company Behind Surelock?** - **Seller:** [Surelock](https://www.g2.com/sellers/surelock) - **Year Founded:** 2016 - **HQ Location:** 3447GG, NL - **LinkedIn® Page:** https://www.linkedin.com/company/surelockitsecurityservices (31 employees on LinkedIn®) ### 5. [SWITCH&SAVE](https://www.g2.com/products/switch-save/reviews) SWITCH&SAVE POS is the trusted partner for modern EPOS systems with AI integration, reliable card machines, business broadband, and flexible business finance, helping UK SMEs upgrade, operate smarter, and grow with confidence. **Who Is the Company Behind SWITCH&SAVE?** - **Seller:** [SWITCH&SAVE](https://www.g2.com/sellers/switch-save) - **Year Founded:** 2023 - **HQ Location:** Birmingham, GB - **LinkedIn® Page:** https://www.linkedin.com/company/switch-save-business-services/ (6 employees on LinkedIn®) ### 6. [Sygiteh](https://www.g2.com/products/sygiteh/reviews) We build complete strategic and technical solution for your dynamic business needs. Connect with experts of Infrastructure, Application Development, Linux Servers, Databases, Cloud Technology, Android, iOS, RedHat, CentOS, Ubuntu, Debian, Oracle, MySQL, PostgreSQL, Cassandra, MongoDB, ReactJS and many more. **Who Is the Company Behind Sygiteh?** - **Seller:** [Sygitech solutions Pvt Ltd](https://www.g2.com/sellers/sygitech-solutions-pvt-ltd) - **Year Founded:** 2017 - **HQ Location:** Noida, IN - **LinkedIn® Page:** http://www.linkedin.com/company/sygitech (20 employees on LinkedIn®) ### 7. [Symphony Solutions](https://www.g2.com/products/symphony-solutions/reviews) Symphony Solutions is a Cloud & Agile Transformation company with over 12-year history. Our company commitment is to help businesses implement their own digital transformation to be able to react rapidly to market changes, help them deliver more quality products faster to meet customers' needs, and help them achieve business purposes. Key details to know about Symphony Solutions: ◾in business since 2009 ◾ 600+ employees ◾ 6 locations: Netherlands, USA, Belgium, Poland, Ukraine, Macedonia ◾ 4 delivery centers located in Netherlands, Poland, Ukraine, Macedonia ◾ AWS and SAFe certified partner ◾ among 20 Most Promising Java Development and Quality Assurance Solutions Providers by CIO Review ◾work with over 35+ international clients, who are global market leaders, among them are Vivino, CTP, VirtualStock, Ladbrokes Coral, Betwinner, MindMarker, PLM Solutions Key areas of our tech expertise are: ◾ Cloud Solutions as Cloud Application Development, Cloud migration, and CloudOps ◾ Product Development ◾ Agile Transformation ◾ UI/UX Design During all our company history, we have a strong domain specialization in ◾ iGaming ◾ Business Services ◾ Healthcare ◾ Enterprise ◾ eLearning ◾ Logistics ◾ Retail ◾ Life Science **Who Is the Company Behind Symphony Solutions?** - **Seller:** [Symphony Solutions](https://www.g2.com/sellers/symphony-solutions) - **Year Founded:** 2008 - **HQ Location:** Amsterdam, NL - **Twitter:** @SymphonyCareer (311 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/symphony-solutions/ (313 employees on LinkedIn®) ### 8. [Synergy Computers](https://www.g2.com/products/synergy-computers/reviews) SCL is one of the leading IT solutions providers for wide range of industries, which is dedicated to bring you the most innovative services in terms of Technology Infrastructures and Systems Integration. Our widespread network enables you to accelerate your business exactly the way you want. SCL offers the most efficient Third-party software solutions, third party Support and maintenance / Service level Agreements, in-house developed software solutions & maintenance, IT consultancy & training and Integration services with the ease and promise of the fastest. Being data driven is how organizations win in the 21st century and SCL helps in increasing productivity together with the organization. **Who Is the Company Behind Synergy Computers?** - **Seller:** [Synergy Computers](https://www.g2.com/sellers/synergy-computers) - **Year Founded:** 1981 - **HQ Location:** Karachi, PK - **LinkedIn® Page:** https://www.linkedin.com/company/synergy-computers (127 employees on LinkedIn®) ### 9. [Syngnet](https://www.g2.com/products/syngnet/reviews) Syngent is an IT Managed Services and Cybersecurity services provider for Healthcare, Law, Financial Firms, and Architecture **Who Is the Company Behind Syngnet?** - **Seller:** [Syngnet](https://www.g2.com/sellers/syngnet) - **Year Founded:** 2007 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/81317840 (8 employees on LinkedIn®) ### 10. [Syntax](https://www.g2.com/products/syntax-2025-06-20/reviews) Syntax provides comprehensive technology solutions to businesses of all sizes throughout North America with thousands of customers trusting Syntax with their IT services and ERP needs. **Who Is the Company Behind Syntax?** - **Seller:** [Syntax](https://www.g2.com/sellers/syntax-67302fa8-faf9-4423-9055-d4c4d4a6fc04) - **Year Founded:** 1972 - **HQ Location:** Montreal, CA - **Twitter:** @syntax_systems (1,063 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/syntax_57010 (1,680 employees on LinkedIn®) ### 11. [Syntax Solutions](https://www.g2.com/products/syntax-solutions/reviews) Enterprise Cloud / ERP Consulting / Managed Services **Who Is the Company Behind Syntax Solutions?** - **Seller:** [Syntax Solutions](https://www.g2.com/sellers/syntax-solutions) - **Year Founded:** 2001 - **HQ Location:** Christchurch, NZ - **LinkedIn® Page:** https://www.linkedin.com/company/syntax-solutions-ltd/?originalSubdomain=nz (1 employees on LinkedIn®) ### 12. [Synverse](https://www.g2.com/products/synverse/reviews) We are a software development company that has a unique combination of solution frameworks, methodologies & skilled workforce that takes our customers' global managed IT solutions and delivery to the pinnacle of cost reduction and high-quality output. This is supported by our constantly evolving innovation practices and learning curve of different technical and functional platforms which enable us to identify the shortcomings for speedy launch to market. **Who Is the Company Behind Synverse?** - **Seller:** [synverse](https://www.g2.com/sellers/synverse) - **Year Founded:** 2008 - **HQ Location:** Maidenhead, GB - **LinkedIn® Page:** https://www.linkedin.com/company/synverse (121 employees on LinkedIn®) ### 13. [Systech MSP](https://www.g2.com/products/systech-msp/reviews) Having the right technology partner is essential for achieving business success. At Systech MSP, our unmatched expertise and dedication ensure that your IT challenges are not just managed but proactively resolved, allowing your business to thrive in today’s digital landscape. Comprehensive Managed IT Solutions We specialize in delivering Managed IT Services tailored to meet the unique needs of businesses across industries. Our 24/7 proactive monitoring ensures your IT systems remain secure, efficient, and scalable, minimizing downtime and mitigating risks. From Managed Cybersecurity and Managed Detection and Response (MDR) to VCISO (Virtual Chief Information Security Officer) services, we safeguard your business from emerging cyber threats. Driving Business Growth Through Technology Systech MSP supports your digital transformation journey with a full suite of Cloud Consulting Services, IT Strategy and Planning, and IT Project Management. Whether you need to streamline operations, migrate to the cloud, or implement innovative technologies, our experts are here every step of the way. We proudly deliver specialized IT solutions to the following sectors: IT Services for Advertising, Marketing IT Services for Financial Services Companies, with expertise in NYDFS Compliance Managed IT for Professional Service Organizations Managed IT Services for Accounting Firms Managed IT Services for Law Firms Healthcare IT Services with expertise in HIPAA Compliance and PHI Consulting Nonprofit IT Services IT Services for Government Proactive IT Audits Why Choose Systech MSP? We partner with world-class platforms in security, process automation, and cloud analytics, ensuring your business benefits from enterprise-grade solutions. We bring enterprise-level productivity, scalability, and cybersecurity to SMEs and mid-market organizations, delivering the tools you need to thrive. **Who Is the Company Behind Systech MSP?** - **Seller:** [Systech MSP](https://www.g2.com/sellers/systech-msp) - **Year Founded:** 2014 - **HQ Location:** Brooklyn, US - **LinkedIn® Page:** https://www.linkedin.com/company/systechmsp (41 employees on LinkedIn®) ### 14. [System 360](https://www.g2.com/products/system-360/reviews) System360 is a Managed IT Services (MSP) and Cybersecurity provider that delivers proactive technology infrastructure solutions to small and medium-sized businesses (SMBs) and corporate teams. The platform provides a centralized model for managing a company's entire digital workspace, focusing on continuous system monitoring, technical assistance, and data protection to minimize operational downtime. By aligning IT infrastructure with business growth goals, System360 serves as an outsourced technical department that maintains and secures network environments for organizations that require reliable uptime. The solution is specifically designed to address the needs of compliance-heavy and high-uptime sectors, including healthcare, dental practices, hospitality, and legal services. System360 replaces reactive "break-fix" IT models with a proactive approach that includes 24/7 active monitoring and flat-rate, predictable budgeting. Key Features and Value Propositions: Managed IT Support: Provides comprehensive 24/7 monitoring, maintenance, and help desk support for an organization's entire online digital workspace. Layered Cybersecurity: Implements multi-layered defense strategies, including AI-driven threat hunting, firewall management, and 24/7 Security Operations Center (SOC) monitoring. Cloud Infrastructure Management: Facilitates secure migrations and ongoing support for cloud environments, including Microsoft 365 and Azure. Unified Communications: Deploys and manages business VoIP solutions and phone systems to ensure continuous communication availability. Strategic Compliance and Recovery: Offers bulletproof data backup and disaster recovery plans designed to restore data in minutes, alongside built-in compliance tools for HIPAA-regulated industries. Network Infrastructure: Delivers high-speed, redundant network cabling and enterprise-grade Wi-Fi solutions to ensure consistent connectivity for office users and workflows. **Who Is the Company Behind System 360?** - **Seller:** [System 360](https://www.g2.com/sellers/system-360) - **Year Founded:** 2004 - **HQ Location:** Sugar Land, US - **LinkedIn® Page:** https://www.linkedin.com/company/system360/ (13 employees on LinkedIn®) ### 15. [Systron Micronix](https://www.g2.com/products/systron-micronix/reviews) Systron Micronix Private Limited is a trusted provider of reliable, scalable, and cost-effective IT infrastructure solutions designed to help businesses grow in the digital era. Specializing in web hosting, cloud hosting, business email solutions, and web development, we empower startups, SMEs, and enterprises with high-performance technology that drives efficiency and results. Our comprehensive hosting portfolio includes Shared Hosting, VPS Hosting, and Dedicated Servers, ensuring flexibility and scalability for businesses of all sizes. Built on secure and high-speed infrastructure, our hosting services are optimized for uptime, performance, and seamless user experience. Whether you’re launching a new website or managing high-traffic applications, Systron Micronix delivers consistent reliability. We also offer advanced business email solutions such as Google Workspace, Microsoft Office 365, Zoho Mail, and Hosted Email, enabling organizations to streamline communication and enhance productivity. Our email hosting services are designed with enterprise-grade security, spam protection, and data privacy in mind. To ensure complete data protection and business continuity, we provide Acronis Cloud Backup solutions, helping businesses safeguard critical data against loss, cyber threats, and system failures. Security remains at the core of our offerings, including SSL certificates and secure hosting environments. In addition, our web development services include professional business websites and e-commerce solutions built on platforms like WordPress and Shopify. As a Shopify Partner, we help businesses establish and scale their online presence with conversion-focused, responsive, and SEO-optimized websites. At Systron Micronix, we combine technical expertise with customer-centric support to deliver tailored IT solutions that align with your business goals. Our mission is to provide affordable, high-quality digital infrastructure backed by 24/7 expert assistance. If you’re looking for dependable hosting, secure email solutions, or scalable cloud services, Systron Micronix is your one-stop technology partner. **Who Is the Company Behind Systron Micronix?** - **Seller:** [Systron](https://www.g2.com/sellers/systron) - **Year Founded:** 1997 - **HQ Location:** Kissimmee, US - **Twitter:** @SystronMicronix (85 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/systron-micronix/ (4 employees on LinkedIn®) - **Phone:** +918459422282 ### 16. [Tampa PC Consultants](https://www.g2.com/products/tampa-pc-consultants/reviews) We are a managed service provder in the Tampa area **Who Is the Company Behind Tampa PC Consultants?** - **Seller:** [Tampa PC Consultants](https://www.g2.com/sellers/tampa-pc-consultants) - **Year Founded:** 2012 - **HQ Location:** Tampa, Florida - **Twitter:** @TpaConsultants (15 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tampa-pc-consultants ### 17. [Task Factory](https://www.g2.com/products/task-factory/reviews) Task Factory offers essential, high-performance components and tasks for SSIS that eliminate the need for programming. **Who Is the Company Behind Task Factory?** - **Seller:** [Pragmatic Works](https://www.g2.com/sellers/pragmatic-works-ef47c5fa-5452-4da3-83e1-d12292daac2a) - **Year Founded:** 2007 - **HQ Location:** Fleming Island, US - **LinkedIn® Page:** https://www.linkedin.com/company/pragmaticworks/ (65 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 18. [Teal CMMC](https://www.g2.com/products/teal-cmmc/reviews) Teal CMMC is an independently owned CMMC managed services company dedicated to helping small defense contractors and suppliers achieve CMMC readiness and sustain long-term resilience. Level 2 compliance readiness is where the partnership starts. Growth is where Teal CMMC takes Defense Industrial Base contractors. Services include compliance consulting, readiness assessments, SSP/POA&M development, and secure enclave design - anchored in a Microsoft-forward approach that consolidates the security stack to improve evidence traceability. Teal maintains industry certifications and compliance designations, including: • Registered Provider Organization (RPO) • ISO/IEC 27001 • CompTIA Security Trustmark+ • An "A" rating from SecurityScorecard, an independent cybersecurity risk monitoring platform With a strategic footprint in Washington D.C., and over 25 years of experience supporting contractors, Teal CMMC brings deep insights into DoD requirements, contracting cycles, and audit expectations. The company is actively advancing its own compliance journey, reflecting a commitment to resilient, evidence based security. The company has appeared on multiple national and international growth and industry lists, including: • Inc. 5000 from 2019 to 2025 • Financial Times Americas' Fastest Growing Companies from 2020 to 2023 • Channel Futures MSP 501 from 2019 to 2025 • Channel Futures Next-Generation MSPs in 2024 • CRN Managed Service Provider 500 in 2020 and 2023 • Clutch Top 100 IT Service Providers in 2024 **Who Is the Company Behind Teal CMMC?** - **Seller:** [Teal](https://www.g2.com/sellers/teal) - **Year Founded:** 2000 - **HQ Location:** Alexandria, US - **LinkedIn® Page:** https://www.linkedin.com/company/TealMSP (49 employees on LinkedIn®) ### 19. [Teal Co-managed](https://www.g2.com/products/teal-co-managed/reviews) Teal Co-managed is an independently owned, co-managed IT services provider that has kept IT leaders in control of their environment for over 25 years. Trusted by professionals in small and mid-sized businesses, the IT services and consulting company delivers tailored solutions, responsive support, dedicated cybersecurity, GRC, best-of-breed tech, as well as AI and automation engineering.  Teal maintains industry certifications and compliance designations, including: · ISO/IEC 27001 · CompTIA Security Trustmark+ · An "A" rating from SecurityScorecard, an independent cybersecurity risk monitoring platform The company maintains a Net Promoter Score over 60 and a track record of reducing downtime, risk, and IT complexity for clients across regulated industries, including nonprofit, healthcare, financial services, manufacturing, and construction. The company has appeared on multiple national and international growth and industry lists, including: · Inc. 5000 from 2019 to 2025 · Financial Times Americas' Fastest Growing Companies from 2020 to 2023 · Channel Futures MSP 501 from 2019 to 2025 · Channel Futures Next-Generation MSPs in 2024 · CRN Managed Service Provider 500 in 2020 and 2023 · Clutch Top 100 IT Service Providers in 2024 **Who Is the Company Behind Teal Co-managed?** - **Seller:** [Teal](https://www.g2.com/sellers/teal) - **Year Founded:** 2000 - **HQ Location:** Alexandria, US - **LinkedIn® Page:** https://www.linkedin.com/company/TealMSP (49 employees on LinkedIn®) ### 20. [Teal- Managed IT Serivces](https://www.g2.com/products/teal-managed-it-serivces/reviews) Teal is an independently owned, managed IT services provider trusted by growth-focused executives at small and mid-sized businesses who demand high performance, strong security, and strategic impact. Every solution is engineered for measurable outcomes – from advising on AI policy and governance to developing IT strategies aligned with business objectives. The company has appeared on multiple national and international growth and industry lists, including: · Inc. 5000 from 2019 to 2025. · Financial Times Americas' Fastest Growing Companies from 2020 to 2023. · Channel Futures MSP 501 from 2019 to 2025. · Channel Futures Next-Generation MSPs in 2024. · CRN Managed Service Provider 500 in 2020 and 2023. · Clutch Top 100 IT Service Providers in 2024. As new technologies and risks emerge, Teal keeps clients secure and compliant through a dedicated cybersecurity team and by embedding best-in-class MDR with a 24/7 SOC into its standard services. The team has a Net Promoter Score consistently above 60, and a track record of reducing downtime, risk, and IT complexity for clients across industries like nonprofit, defense contractors, and financial services. Teal maintains industry certifications and compliance designations, including: · ISO/IEC 27001 · CompTIA Security Trustmark+ · An "A" rating from SecurityScorecard, an independent cybersecurity risk monitoring platform **Who Is the Company Behind Teal- Managed IT Serivces?** - **Seller:** [Teal](https://www.g2.com/sellers/teal) - **Year Founded:** 2000 - **HQ Location:** Alexandria, US - **LinkedIn® Page:** https://www.linkedin.com/company/TealMSP (49 employees on LinkedIn®) ### 21. [Teamsun Ryn](https://www.g2.com/products/teamsun-ryn/reviews) Teamsun Ryn is a MSP of Private Cloud company **Who Is the Company Behind Teamsun Ryn?** - **Seller:** [Teamsun Ryn](https://www.g2.com/sellers/teamsun-ryn) - **HQ Location:** Beijing, China - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 22. [Tec 5](https://www.g2.com/products/tec-5/reviews) Tec5.Tech is an Argentine artificial intelligence and IT services company with over 30 years of experience helping SMEs and businesses optimize, protect, and scale their technology operations. We design tailor-made solutions that combine AI automation, intelligent agents, software development, IT infrastructure, cloud services, cybersecurity, network monitoring, and technical support. Our approach starts by understanding each company’s real processes in order to identify improvement opportunities, reduce manual tasks, minimize operational errors, and enhance the experience of both customers and internal teams. We support companies from the initial diagnosis through implementation and continuous improvement, with customized work plans, specialized technical teams, and a 360° view of IT operations. At Tec5.Tech, we help organizations adopt artificial intelligence and technology in a practical, secure, and business-aligned way. **Who Is the Company Behind Tec 5?** - **Seller:** [Tec 5](https://www.g2.com/sellers/tec-5) - **Year Founded:** 1998 - **HQ Location:** Ciudad de Buenos Aires, AR - **LinkedIn® Page:** https://www.linkedin.com/company/tecnologia5it/ (32 employees on LinkedIn®) ### 23. [Tech Alliance](https://www.g2.com/products/tech-alliance/reviews) Tech Alliance is dedicated to supporting small and medium-sized businesses, with a developed set of best practices aimed at helping our clients achieve their objectives using effective and reliable technological solutions. Our philosophy centers on delivering exceptional service and ensuring client satisfaction. We offer managed IT services, co-managed IT services, cybersecurity, backup and disaster recovery, and other advanced IT services to small and medium-sized business customers, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. **Who Is the Company Behind Tech Alliance?** - **Seller:** [Tech Alliance](https://www.g2.com/sellers/tech-alliance) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 24. [TechAnts](https://www.g2.com/products/techants/reviews) Optimise, upgrade, or completely restructure your organisation’s IT. **Who Is the Company Behind TechAnts?** - **Seller:** [TechAnts](https://www.g2.com/sellers/techants) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 25. [TechAssist](https://www.g2.com/products/techassist/reviews) TechAssist — Your Trusted Technology Partner What we do TechAssist helps businesses bridge the gap between ambition and execution by providing dependable technology services and support. We deliver solutions that are practical, scalable, and tailored to your needs — not some one-size-fits-all “shiny object.” Core Strengths / Value Proposition Reliability first: Downtime is unacceptable. We architect systems with redundancy, robust backups, monitoring, and responsive support. Pragmatic innovation: We don’t adopt tech for tech’s sake. We pick the right tools and integrate them smartly so they actually help you move faster and leaner. End-to-end support: From strategy and architecture to operations, security, and user training — we cover the full lifecycle. Transparent, honest communication: No vendor-speak or hidden costs. You’ll always know what you’re getting, why it matters, and what it will cost. Growth-ready: Our solutions are designed to scale — whether you’re a 10-person team or hitting that next growth inflection point. Who we serve We partner with SMEs and mid-market companies across industries that see tech not as overhead, but as a competitive edge. Our ideal clients understand that the difference between “it works” and “it accelerates us” is intention, rigour, and alignment. Why users love us Fast response times and a support ethos (we measure by resolution + satisfaction, not ticket count) Clear ROI: we often pay for ourselves by improving efficiency, reducing failures, and preventing outages Deep domain understanding: we learn your business, not just your IT stack Flexibility: whether you need a managed services arrangement, a project-based engagement, or fractional CTO-level support, we adapt How we’re different from typical “IT firms” Many tech service providers treat every client like a generic ticket queue. We don’t. We emphasise strategic partnership. We insist on standards, documentation, and best practices. We push back when a solution is brittle. And when things go wrong (they sometimes will), we own the outcome. **Who Is the Company Behind TechAssist?** - **Seller:** [TechAssist](https://www.g2.com/sellers/techassist) - **Year Founded:** 2000 - **HQ Location:** Tecoma, AU - **LinkedIn® Page:** https://linkedin.com/company/tech-assist/ (7 employees on LinkedIn®) ## What Is Managed IT Services Providers? [Professional Services Providers](https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5) ## What Software Categories Are Similar to Managed IT Services Providers? - [IT Outsourcing Services](https://www.g2.com/categories/it-outsourcing) - [Digital Transformation Consulting Providers](https://www.g2.com/categories/digital-transformation-consulting) - [Cloud Migration Services](https://www.g2.com/categories/cloud-migration-services) --- ## How Do You Choose the Right Managed IT Services Providers? ### What You Should Know About Managed IT Services Organizations turn to managed IT services to outsource responsibilities related to their IT infrastructure. This gives businesses more time to focus on their essential operations knowing their technology functions smoothly and efficiently. ### What are managed IT services? Managed service providers (MSPs) offer proactive support, continuous monitoring, and rapid response to IT issues in efforts to minimize downtime and maximize productivity for a range of businesses. By taking advantage of the expertise and resources of MSPs, companies get access to [IT services outsourcing](https://www.g2.com/categories/it-outsourcing)without the need for in-house advisors or infrastructure investment. This model provides scalability, flexibility, and cost-effectiveness that businesses use to tailor their IT support systems.  Additionally, managed IT service providers enhance cybersecurity, compliance, and overall operational efficiency, which clears the way for organizations to focus on strategic initiatives for future growth.  ### How do managed IT services work? The process delegating IT operations to managed IT services typically follows these steps.  - **Assessment:** The MSP conducts an assessment of the current IT infrastructure to understand your systems and business needs. This assessment helps tailor services to company requirements.  - **Implementation:** Based on the assessment, MSP sets up necessary hardware, software, or additional systems to integrate with your operations. This may include implementation of tools for remote monitoring.  - **Ongoing management:** The MSP then focuses on maintaining the IT infrastructure with continuous monitoring, maintenance, helpdesk assistance, and [backup](https://www.g2.com/articles/what-is-backup) and recovery services.  - **Strategic planning:** Managed IT service providers also contribute to strategic planning such as education for new technologies, scaling current infrastructure, and improving processes.  - **Reporting and communication:** Your MSP provides regular status reports on the performance of services.  - **Service level agreements (SLAs):** SLAs define parameters by outlining the response times and other important metrics you expect the service provider to meet. ### What’s the difference between managed IT services and cloud services? Managed IT services can include taking care of cloud resources and services, but they may also encompass a broader range of IT management and support activities, including on-premises infrastructure, network management, and security services. Cloud services, on the other hand, specifically focus on providing computing resources and applications over the internet, often as part of a subscription-based model. ### Benefits of managed IT services Managed IT support services lead to several significant benefits that help businesses focus on their core objectives Some advantages of managed services are as follows. - **Cost efficiency:** Since managed IT services operate on a subscription-based model, businesses can avoid the expenses associated with hiring and training IT staff, as well as the costs of purchasing and maintaining hardware, software, and infrastructure.  - **Focus on core business:** Companies can redirect their resources and energy toward vital business goals, ultimately enhancing their competitive advantage. - **Access to expertise and advanced technology:** Managed IT service providers employ experienced professionals with specialized skills and expertise in various areas of technology. Businesses benefit from access to a team that’s ready to offer guidance, support, and strategic advice. - **Proactive support and maintenance:** Managed IT services include proactive support to identify and address potential issues before they escalate into major problems. This approach minimizes downtime, disruptions, and productivity losses to make it easier for businesses to operate smoothly and efficiently. - **Enhanced security and compliance:** MSPs implement robust security measures to protect their clients against cyber threats, [data breaches](https://www.g2.com/articles/data-breach), and compliance risks. They conduct regular security assessments and establish multi-layered security defenses. They also maintain compliance with industry regulations such as General data protection regulation ([GDPR](https://www.g2.com/glossary/gdpr-definition)), Health insurance portability and accountability act ([HIPAA](https://www.g2.com/glossary/hipaa-definition)), payment card industry data security standard ([PCI DSS](https://www.g2.com/glossary/pci-compliance-definition)), and others, reducing the risk of fines. - **Scalability:** Whether scaling up to accommodate business growth or scaling down during periods of decreased demand, MSPs adapt their services to meet the evolving needs of their clients. ### Managed IT services challenges On the other side of the coin, here are some of the challenges involved with IT managed services.  - **Finding the right provider:** Choosing the right service provider that aligns with organizational needs, goals, and values can be challenging as the pursuit requires extensive research and evaluation.  - **Cost management:** While third-party providers offer cost savings when compared to an in-house IT team, unexpected costs, hidden fees, and unclear pricing structures add to financial challenges. Read the fine print. - **Loss of control:** Businesses must establish clear communication channels, performance metrics, and a governing structure to ensure zero loss of control over IT operations and decision-making processes.  - **Data security concerns:** Entrusting sensitive information to third-party managed IT support services raises concerns regarding privacy and security. Make certain robust security measures are implemented.  - **Service downtime:** Despite protective messages, system failures, human errors, or technical issues that lead to service interruption and downtime can still happen.  - **Integration with existing systems:** Understanding compatibility issues, data migration concerns to confirm that the new tools integrate well with the existing systems is a crucial step in planning.  - **Contractual and SLA understanding:** Making sense of the terms, conditions, and SLAs is essential for managing expectations, resolving disputes, and ensuring accountability. Businesses must review and negotiate contracts carefully to clarify responsibilities. ### Managed IT services cost Pricing for managed IT services varies based on the size and complexity of client requirements, types of services offered, technological expertise, and geographical location. There are various pricing models available; some of them are as follows.   - **Per-device pricing** charges a fixed or flat fee per device, such as a server, a computer, or a printer. It’s a straightforward pricing model, but it doesn’t account for services required per device.  - **Per-user pricing** charges a flat fee per user per month. This can be a more scalable option for businesses, as it aligns costs with the number of employees. - **Tiered pricing** provides a different bundle of services at different price points. Clients choose the tier that best suits their needs and budget. - **All-inclusive pricing** , also known as the flat-fee pricing model, involves a single, fixed monthly fee for all IT services. Companies appreciate this model for its predictability and simplicity. - **A la carte pricing** lets clients pick and choose specific services. Each service is priced individually. This provides flexibility, but can also make costs less predictable. - **Value-based pricing**  is less common, but involves pricing based on the value or return the service is expected to bring to the client's business. - **Project-based pricing** is for specific projects outside the scope of regular IT management, like an IT upgrade or a cybersecurity audit. MSPs might charge a one-time fee. Factors influencing price: - [Service Level Agreements](https://www.g2.com/glossary/sla-management) **(SLAs):** A demanding SLA such as 24/7 support will typically increase the price. - **Technical complexity:** Complex environments or specialized technology service requirements may lead to higher costs. - **Location:** Prices vary based on geographic location, reflecting local market conditions and cost of living. - **Additional services:** Advanced services such as cybersecurity, data analytics, and custom software development may come at a premium. Pricing may vary on terms and conditions depending on the provider. It is crucial to understand that each pricing model and provider's technical support varies from one another.  ### How to choose the right managed IT service provider By following these steps and considering these key factors for your IT Infrastructure, you’ll be able to select the right service provider that meets your organization's needs and helps drive success. - **Assess IT needs:** Recognize the IT needs of your company, including the current infrastructure, technology goals, budget, and any issues or problems at hand.  - **Research potential service providers:** Dive into extensive research to find possible MSPs. Take into account elements like credentials, client testimonials, industry experience, and reputation. - **Evaluate services:** Examine each MSP's portfolio to make sure their offerings meet your IT requirements. Look for suppliers who provide customized solutions. - **Consider technical capabilities:** Evaluate the MSP's technical expertise, certifications, and experience with relevant technologies and platforms. Ensure they have the skills and resources to support your IT environment effectively. - **Examine SLAs:** Review the SLAs each MSP offers, including response times, uptime guarantees, resolution procedures, and escalation protocols. Verify the SLAs align with your expectations. - **Review support structure:** Educating yourself about help desk availability, technical support team size, and communication channels. Make sure the MSP can provide timely and effective support when needed. - **Consider pricing models:** Compare pricing models and structures offered by different MSPs. Look for transparency, flexible payment options, and value-added services that work with your budget and IT goals. - **Assess cultural fit:** Consider the MSP's company culture, values, and communication style. Choose a provider that shares your organization's values and can collaborate effectively with your team. - **Check flexibility:** Assess the MSP's ability to adapt to changing business needs, technology trends, and growth opportunities. Choose a flexible, agile, and proactive provider that addresses evolving IT requirements. - **Data management and backup strategy:** Ask about the MSP's data management practices, IT strategy, data backup plans, [disaster recovery](https://www.g2.com/glossary/disaster-recovery-definition) plans, and security measures. Ensure they prioritize data protection, privacy, and compliance with relevant regulations. ### Who uses managed IT services? Managed IT services find use over a broad spectrum of organizations that require reliable technical support and wish to explore automation.  - **Small and medium-sized businesses:** Small and medium-sized organizations often lack the resources required to maintain an in-house IT department. Managed IT services provide access to expert technical support without the overhead costs of hiring. - **Large corporations:** Although large corporations usually have in-house IT departments, they use additional services to handle specific tasks, like network management or [cloud computing](https://www.g2.com/articles/cloud-computing) services, to let them focus on core activities.  - **Startups:** Startups adopt IT managed services for rapid scaling of their IT infrastructure, allowing them to focus on innovation. - **Healthcare providers:** Hospitals, clinics, and other healthcare facilities use managed IT services for secure and efficient management of their IT needs and to comply with health regulations like HIPAA. - **Financial institutions:** Banks, investment firms, and insurance companies turn to managed IT services for enhanced cybersecurity, data protection, and compliance requirements. - **Educational institutions:** Schools and universities often outsource IT management to handle infrastructure like student databases, learning management systems, and campus network security. ### Questions for a managed IT service provider When considering a managed IT service provider, you want to guarantee they can meet your business needs and provide the level of service you require. Here are some questions you might consider asking when vetting a managed IT service provider. - What IT services do you offer? - What kind of support can we expect? Is it 24/7? How do you handle after-hours support requests? What is your average response time for support requests? - How do you safeguard our data? - What security measures and protocols do you have in place? - What is your disaster recovery plan? - How often do you perform data backups? - What is your process for restoring data in case of loss? - Are you compliant with industry regulations relevant to our business (like HIPAA for healthcare, GDPR for European data, etc.)? - Which SLAs are in place? - What metrics do you report to clients? - Are there any hidden costs or potential fees we should be aware of? - Do you have partnerships with specific hardware or software vendors? - Can we expect a dedicated account manager or point of contact? - How will you communicate with us regarding updates, changes, and issues? - What is your onboarding process for new clients? - How do you handle the transition from an in-house IT team or another managed service provider? - If we choose to end our contract, what is the process for a smooth transition? - Are we able to retrieve our data easily? ### Is managed IT services typically a short-term or long-term engagement? Managed IT services are generally designed to be a long-term engagement. The idea is to establish a partnership where the service provider acts as an extension of your IT department. This ongoing relationship allows the service provider to thoroughly understand your IT infrastructure, your business processes, and your technology needs, enabling them to manage your systems effectively and efficiently. _Researched and written by_ [_Rachana Hasyagar_](https://learn.g2.com/author/rachana-hasyagar) _Reviewed and edited by_ [_Aisha West _](https://learn.g2.com/author/aisha-west)