G2

Ray K.

Mid-Market (51-1000 emp.)

7/29/2025

"Reliable and efficient managed IT and security services"

5/5

What do you like best about Zazz?

Zazz stands out for its prompt response times, highly skilled support team, and proactive monitoring. Their tailored IT solutions help us focus on core business activities while they handle the technical complexities, ensuring reliability and peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Zazz?

There were occasional delays during onboarding due to initial alignment on our custom infrastructure needs. While minor, clearer upfront communication during project kickoff could improve the overall experience. Thankfully, these were resolved quickly. Review collected by and hosted on G2.com.

Recommendations to others considering Zazz:

Clearly define your goals and infrastructure needs during the initial discussions to get the most value from Zazz’s services. Their team is highly capable and collaborative, especially when you provide clear expectations and timelines upfront. Review collected by and hosted on G2.com.

What problems is Zazz solving and how is that benefiting you?

Zazz has helped us streamline our IT operations and strengthen our cybersecurity posture by providing dependable managed IT and managed security services. This has improved our system uptime, reduced internal IT workload, and enhanced our protection against threats. Review collected by and hosted on G2.com.