Best Live Chat Software - Page 26

How Many Live Chat Software Products Does G2 Track?

Total Products under this Category: 486

Category Stats (Sep 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: social.plus (+1.25%) - Among all products in this category, social.plus recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Live Chat Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 101,300+ Authentic Reviews
  • 486+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Live Chat Software

G2 Grid® for Live Chat Software plotting products by satisfaction and market presence

Highlighted products: Zendesk for Customer Service, Agentforce Service (formerly Salesforce Service Cloud), Qualified, Zoho Desk, Fin, WhatsApp Business Platform, Podium, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/live-chat/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=qualified&focus%5B%5D=zoho-desk&focus%5B%5D=fin&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=podium&focus%5B%5D=tidio)

Chattitude

Chattitude is an AI-powered conversational sales and support agent built for small and mid-sized businesses. With a 20-minute, no-code setup, Chatty instantly engages website visitors and customers—qualifying leads, booking demos, and resolving routine questions 24/7. By deflecting up to 70% of repetitive tickets, it frees human teams to focus on higher-value work while protecting revenue from lost prospects. Chattitude integrates seamlessly with CRMs, help desks, and productivity tools, passing full context and transcripts into your existing workflows. Its multilingual coverage, real-time lead scoring, and built-in scheduling ensure faster response times, higher conversion rates, and better customer satisfaction. Whether you’re looking to boost sales efficiency or reduce support costs, Chatty delivers measurable results from day one.

Who Is the Company Behind Chattitude?

  • Seller: Chattitude
  • Year Founded: 2024
  • HQ Location: Clarksburg, Maryland USA
  • Twitter: @chattitudeai
    2 Twitter followers
  • LinkedIn® Page: linkedin.com
    1 employees on LinkedIn®
  • Ownership: Gold Lasso, Inc.

ChayAll

Communicate with your customers on WhatsApp Business, Messenger, Apple Business Chat, Google's Business Messages, Live Chat and Instagram thanks to a single platform.

Who Is the Company Behind ChayAll?

Click4Assistance

Click4Assistance is a UK based Live Chat Software provider.

Who Is the Company Behind Click4Assistance?

Click Media Lab

Chirpbyte delivers advanced live chatbot solutions for seamless customer support and engagement. Powered by AI, our chatbots provide real-time assistance, faster responses, and improved customer satisfaction. Whether for small businesses or large enterprises, Chirpbyte helps streamline communication and drive growth with 24/7 support and personalized, scalable solutions.

Who Is the Company Behind Click Media Lab?

Client Chat Live

Client Chat Live™ turns website visitors into clients with Live Chat. Client Chat Live™ provides professional operators ready to live chat with your website visitors 24/7/365.

Who Is the Company Behind Client Chat Live?

  • Seller: Client Chat Live
  • Year Founded: 2008
  • HQ Location: Austin, US
  • Twitter: @Client_Chat
    161 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

CloudNet360

CloudNet360 offers sales automation and small business CRM solutions.

Average Rating: 4.0/5.0

Total Reviews: 5

How Do G2 Users Rate CloudNet360?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.1/10)

Who Is the Company Behind CloudNet360?

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Do G2 Reviewers Say About CloudNet360?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the complete property management solution of CloudNet360, enhancing sales and automating customer relationships easily.
  • Users appreciate the automation features of CloudNet360, enhancing sales and simplifying customer relationship management.
  • Users appreciate the automation features of CloudNet360, enhancing sales and simplifying customer relationship management.
  • Users appreciate the complete solution for managing properties and guest operations effectively with CloudNet360.
  • Users value the responsive customer support of CloudNet360, enhancing their experience with prompt assistance and solutions.
Cons
  • Users find the limited customization options of CloudNet360 to be a significant drawback affecting their overall experience.
  • Users face slow loading times with CloudNet360, impacting their overall experience and productivity.
  • Users experience limited language support, which hinders their ability to effectively utilize CloudNet360's features.
  • Users often experience slow performance, which negatively impacts their overall experience with CloudNet360.

What Are Recent G2 Reviews of CloudNet360?

What Are G2 Users Discussing About CloudNet360?

ConnectyCube Chat Widget

ConnectyCube Chat Widget is a fully-featured, embeddable live chat solution designed to enhance real-time communication on your website. In just 2 minutes, you can integrate private and group chat, audio/video calls, media sharing, and presence indicators - all designed to match your brand's style. Ideal for SaaS platforms, e-commerce stores, marketplaces, and internal tools, the widget supports great customer engagement and stronger user interaction. The widget is especially optimized for online stores built on Medusa and Vendure. With step-by-step integration guides, merchants can quickly add real-time chat functionality to their storefronts and buyer dashboards - improving customer support, increasing conversions, and building buyer trust.

Who Is the Company Behind ConnectyCube Chat Widget?

  • Seller: ConnectyCube
  • Year Founded: 2018
  • HQ Location: Berlin, DE
  • Twitter: @ConnectyCube
    199 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

customer service software

Kpro customer service software is developed with its unique features by considering a reality check of the requirement of automation to provide better experiences to the potential end customers of your business.

Who Is the Company Behind customer service software?

  • Seller: Desku.io
  • Year Founded: 2022
  • HQ Location: Dover, US
  • Twitter: @DeskuHQ
    52 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Cute Live Support

Cute Live Support is a live chat software for ASP.NET sites.

Who Is the Company Behind Cute Live Support?

Dante AI

Dante AI is AI customer service that runs itself. Train an AI agent on your website, documents, or knowledge base - it goes live in 60 seconds and answers customer questions accurately in over 100 languages, via chat or voice. Human handoff is built in. When your AI agent reaches its limits, it transitions the conversation to your team in one message. Every conversation is tracked with resolution rates and satisfaction scores. Deploy as a website widget, standalone page, custom domain, or through the API. Capture leads mid-conversation. Export chat records for compliance. Connect to your existing tools through Zapier and native integrations. No code required. Free to start. Paid plans from $29/month.

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Dante AI?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)

Who Is the Company Behind Dante AI?

  • Seller: Dante AI
  • Year Founded: 2023
  • HQ Location: Middletown, GB
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 167% Large, 67% Small

What Do G2 Reviewers Say About Dante AI?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use with Dante AI, enjoying a seamless and natural workflow from the start.
  • Users value the real-time responses from Dante AI for accurate and multilingual support in travel queries.
  • Users value the real-time communication capabilities of Dante AI, enhancing support for travelers and clinicians alike.
  • Users appreciate the helpful features of Dante AI, making appointment management and guidance seamless for both patients and clinicians.
  • Users find the easy setup of Dante AI to be impressive and beneficial for their business needs.
Cons
  • Users notice a lack of strong PHI governance defaults during setup, prompting them to add extra controls.
  • Users find that importing large SKU catalogs requires manual preprocessing for optimal results, adding extra steps to the process.

What Are Recent G2 Reviews of Dante AI?

DashCX

DashCX is an advanced collection of free business messaging tools built to help businesses leverage the power of the WhatsApp Cloud API. This is a new communication system for WhatsApp. Businesses can now connect with 1000s of active leads at once, empower their team to collaborate on chat and achieve more, manage chats with your team, setup delightful chat journies, embed onto webpages and so much more. DashCX's free set of tools is purpose built to harness the power of business messaging on whatsapp for businesses. Imagine if every member in your team had the power to talk to 1000s of customers on whatsapp at once. That is DashCX, whatsapp on steroids for high-growth teams. The free software supports the following functionalities: 1. One-click onboarding to WhatsApp Cloud API 2. Unlimited Contact Management 3. Unlimited Broadcast Messaging & Scheduler 4. WhatsApp Bot Builder 5. 10 Agents Live Chat - Web, iOS & Android 6. Website Widget Generator 7. WhatsApp QR Code Generator 8. WhatsApp Template Manager 9. Agent Performance Matrix 10. Admin Dashboard & Reporting To start using DashCX, you will need to have: 1. A mobile number that can receive OTP and must not have WhatsApp setup 2. A Facebook account 3. Valid Business Verification documents Use these tools for any business messaging purpose, not just Marketing. Here are a few use cases DashCX can be used for: Small - Mid Sized Online Businesses --------------------------------- Sales & Marketing 1. Handle all live chats on a single number with upto 10 sales agents 2. Schedule broadcast messages to active leads for nurturing 3. Schedule webinar reminders to improve attendance 4. Integrate within your website/lead forms for instant messaging delight 5. Monitor agent performance on chat and drive revenue HR 1. Send one-to-one business messages to all employees at once 2. Setup a self-serve bot on WhatsApp easily for your team 3. Manage live employee queries on chat with your HR team 4. Maintain employee database in contacts Operations 1. Send payment reminders on whatsapp in bulk 2. Schedule renewal reminders in bulk 3. Build a customer support self-serve bot easily 4. Maintain customer lists and send timely notifications 5. Handle customer queries on whatsapp with you team Education Institutes ------------------ 1. Setup 10 admission counsellors on one number, monitor performance 2. Send an instant notification to new leads through integration 3. Schedule event updates, timelines, notification broadcast messages 4. Bring New Leads, Current Students, Alumni, Faculty, Parents all under 1 platform for easy chat management NGOs ----- 1. Schedule and send broadcast messages to all donors / beneficiaries 2. Use Quick Replies and Bots to capture information from 1000s easily 3. Receive donations through whatsapp 4. Setup a dedicated helpline chat support for projects 5. Setup self-paced learning chat bots for specific projects Retail Showroom Businesses -------------------------- 1. Setup in-store QR code for offline to online lead conversion 2. Take immediate feedback on services through whatsapp 3. Send invoices/payment receipts professionally on whatsapp 4. Setup a reliable support channel for your business 5. Monitor all whatsapp chats one a single number with upto 10 agents The possible use cases are endless. DashCX is a chat system, just like whatsapp but on steroids and powered by the Cloud API. Start today to experience the power and future of business messaging.

Who Is the Company Behind DashCX?

DeskDingo

Boost sales and enhance your customer experience with DeskDingo's free live chat software.

Who Is the Company Behind DeskDingo?

Deskline

Deskline is an AI-powered multi-channel customer service platform built specifically for hotels, property managers, tourism businesses, and service companies across Southeast Asia and beyond. It unifies every customer conversation — from Facebook Messenger, WhatsApp, Instagram, Telegram, SMS, Email, and a LiveChat widget — into one clean inbox, with an AI that responds within seconds, 24 hours a day, 7 days a week. The platform is built on the principle that hospitality businesses should never miss a guest message. Whether a potential guest is asking about room rates at midnight or a returning customer needs help at 6am, Deskline ensures they receive an immediate, accurate, and helpful response — drawn from your own property knowledge base — without requiring a staff member to be available.

Who Is the Company Behind Deskline?

Desky

Desky is a cloud-based software which lets you assign, track, prioritize, and manage your customer support easily. It comes with Free Live Chat and mobile apps to manage support tickets from your smartphones on-the-go.

Who Is the Company Behind Desky?

DialShree Predictive Dialer

DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government DialShree has some futuristic add-ons to offer more consolidated call centre software to specific industries. Visit us @ https://elisiontec.com/products/contact-center-software/

Average Rating: 4.6/5.0

Total Reviews: 55

How Do G2 Users Rate DialShree Predictive Dialer?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)

Who Is the Company Behind DialShree Predictive Dialer?

  • Seller: Elision TechnoLab
  • Year Founded: 2007
  • HQ Location: Gujarat, India
  • Twitter: @elisiontec
    390 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    120 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Insurance, Education Management
  • Company Size: 79% Medium, 14% Small

What Do G2 Reviewers Say About DialShree Predictive Dialer?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the agent productivity features of DialShree, enhancing their call management and support capabilities.
  • Users value the excellent customer support from DialShree, which enhances their experience and resolves issues quickly.
  • Users value the daily use and support of DialShree, enhancing call management and assisting agents effectively.
  • Users value the dialing features of DialShree, particularly call barging and whisper capabilities for enhanced support.
  • Users value the recording features of DialShree for effective call management and enhanced support for agents.
Cons
  • Users often experience dialer issues with DialShree, particularly when switching extensions, causing delays in workflow.
  • Users face dialer limitations as switching extensions on DialShree takes a considerable amount of time, disrupting workflow.
  • Users experience time delays when switching extensions on DialShree, impacting their productivity and workflow.

What Are Recent G2 Reviews of DialShree Predictive Dialer?

What Are G2 Users Discussing About DialShree Predictive Dialer?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated April 9, 2026