Best Inbound Call Tracking Software - Page 11

Telnyx CPaaS

Telnyx is the only communications and connectivity platform that combines carrier-owned global communications, programmable APIs, voice AI agents, and edge compute under one roof. Through the Telnyx portal and APIs, teams can provision global numbers in many countries, run SIP trunking with HD voice over a private backbone, and build contact center workflows on the Voice API. Add SMS, MMS, RCS, and WhatsApp messaging and calling, all on the same carrier-owned network, and layer in AI-powered voice agents without wiring together separate vendors. Unlike many CPaaS providers, Telnyx owns the network and delivers the full stack as one system. Whether you're enhancing customer support, automating outbound calls, or embedding voice AI into your product, Telnyx makes it easy to launch and scale with confidence. With direct carrier status and telecom licenses in 35+ countries, PSTN replacement in 50+ countries and local calling in 130+ countries, you get carrier-grade reliability without piecing together multiple providers. And with SOC 2 Type II, PCI, and GDPR compliance built into the platform, you're not sacrificing security or auditability for scale. Every customer gets 24/7 support on every tier, backed by in-house engineering expertise, configuration management, enterprise-grade security, fraud detection, and migration support. Telnyx gives businesses one platform, one provider, and one support team for global communications and real-time AI.

Average Rating: 4.7/5.0

Total Reviews: 511

TextBack Pro

TextBack Pro is SMS auto-reply software that responds to missed calls with personalized messages within five seconds. The system integrates with existing UK business numbers through standard call forwarding codes without requiring number changes or SIM swaps. Customizable templates reflect business branding and can include booking links and service details. The Pro tier features Google Calendar integration for live availability and automatic appointment confirmations. Follow-up messages are sent at set intervals when no response occurs. Plans range from the Starter tier for 300 leads to the Scale plan, which supports five locations with independent numbers, templates, and performance dashboards. The software is GDPR-compliant and stores minimal data to ensure customer information remains private. Setup takes five minutes, and replies are sent only for genuine missed calls to avoid duplicate contacts.

Vibtree

Vibtree helps brands to increase Sales and CX using Vibtree's Smart Cloud communication suite. Vibtree focuses on to : - Manage high volume incoming calls using Automated IVR - Connect all your messaging touch-points (Whatsapp, Messenger, Viber,etc) in one place - Take Feedback, Spread awareness, notifications using Voice Broadcasting - Monitor all conversations to increase monitor quality. - Automating but keeping personal touch using conversational AI

Average Rating: 5.0/5.0

Total Reviews: 2

Voice Clearity

Voice clearity is a leading Cloud Telephony Solution provider having headquarter in NCR, India. Organization caters to the requirements of the customers more effectively & efficiently as it provides Artificial Intelligence enabled Cloud Telephony systems -- It provides customized solutions such as On Premises and Cloud based Call Center , Click 2 Call, Bulk Messaging, and other IVR based Cloud Solutions. Being Customer Centric Organization, offers full support to customers & is 100% reliable.

Average Rating: 4.5/5.0

Total Reviews: 1

VoxoLib

VoxoLib offers a robust telecom platform allowing their customers to send and receive phone calls.

WeKall

WeKall is a cloud-based telephony and contact center solution enhanced with artificial intelligence (AI, designed to optimize business communications for sales, customer service, administration, and collections teams. By integrating voice and messaging services with AI capabilities, WeKall enables companies to enhance customer interactions, improve operational efficiency, and make data-driven decisions. Its user-friendly platform allows for rapid deployment without the need for extensive IT support, making it accessible for businesses of all sizes. Key Features and Functionality: - AI-Powered Conversations: Utilizes AI to analyze and enhance customer interactions, providing insights and automation to improve service quality. - Rapid Activation: The platform can be set up and operational within minutes, eliminating the need for complex installations or IT assistance. - Real-Time Reporting: Offers comprehensive analytics and reporting tools that monitor key performance metrics, enabling informed business decisions. - Seamless Integrations: Integrates effortlessly with popular productivity applications and customer relationship management (CRM systems such as Microsoft Teams, HubSpot, Salesforce, and Zendesk, ensuring a cohesive workflow. - Scalable Solutions: Provides flexible plans tailored to various business needs, from small teams to large enterprises, with features like call recording, intelligent waiting, and agent scheduling. Primary Value and Problem Solved: WeKall addresses the challenge of managing efficient and effective business communications by offering a scalable, AI-enhanced telephony solution. It empowers organizations to deliver superior customer service, streamline internal communications, and reduce operational costs. By integrating with existing tools and providing actionable insights, WeKall helps businesses enhance productivity and customer satisfaction, ultimately driving growth and success.

Average Rating: 3.5/5.0

Total Reviews: 1

YesWeTrack

Call Tracking solution that allows businesses to track calls to optimize their marketing campaigns. By using Call Tracking and using our integrations with your advertising platforms, you and the algorithm of the advertising platform you advertise on receive more feedback about what works and what doesn't.

Zenith CRM

ZIWO

With ZIWO, simply talk to your clients! ZIWO is a cloud contact center software (CCaaS) solution in the GCC that enables businesses to manage customer communication through voice calls and WhatsApp messaging in a single, unified platform. Designed for customer service, sales, and support teams, ZIWO simplifies multichannel communication and enhances team productivity. It is widely adopted across the Middle East and North Africa region (MENA), and supports both remote and in-office operations. This customer service platform is ideal for industries such as e-commerce, logistics, finance, real estate, healthcare, and much more - especially for companies operating in multiple markets that require local phone numbers, multilingual support, and seamless CRM integration. Common use cases include inbound customer support, outbound sales, and WhatsApp-based service desks. The key ZIWO features include: - Multichannel Communication: Consolidate voice calls and WhatsApp conversations in one platform, with full support for English, Arabic, and French to serve diverse audiences. - High-Quality Voice Services: Calls are routed via licensed local telecom providers and trusted international carriers to ensure clear, uninterrupted communication. - CRM Integrations: Instantly connect to over 15 major CRM platforms to streamline workflows, increase agent productivity, and improve customer relationship management. - Extensive API Library: Access 500+ APIs for advanced customization and integration into your existing business systems and infrastructure. ZIWO empowers companies to deliver consistent, high-quality customer experiences by streamlining communication and simplifying technical complexity - all through a scalable cloud-based contact center solution. It enables teams to operate more efficiently, respond faster to customer needs, and maintain full visibility across all interactions in real time.

Average Rating: 4.9/5.0

Total Reviews: 74

ZoomDash