Best Inbound Call Tracking Software - Page 10

How Many Inbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 160

Category Stats (Nov 2026)

  • Average Rating: 4.48/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Dialfire (+4.99%) - Among all products in this category, Dialfire recorded the largest rating increase compared to last month

Last updated: November 10, 2026

How Does G2 Rank Inbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 18,700+ Authentic Reviews
  • 160+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Inbound Call Tracking Software

G2 Grid® for Inbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: CallRail, 800.com, Invoca, WhatConverts, Phonexa, CTM, Ringba, and Infinity Call Tracking.

Underlying data: [Grid® JSON](https://www.g2.com/categories/inbound-call-tracking/grids.json?focus%5B%5D=callrail&focus%5B%5D=800-com&focus%5B%5D=invoca&focus%5B%5D=whatconverts&focus%5B%5D=phonexa&focus%5B%5D=ctm-ctm&focus%5B%5D=ringba&focus%5B%5D=infinity-call-tracking)

Mango Voice

Mango Voice is a cloud-based, enterprise-grade VoIP phone system built for practices of all sizes. Our flexible, user-friendly platform streamlines communication and boosts customer engagement with powerful voice and AI features. Mango Voice gives growing practices a smarter, more reliable way to handle communication so they never miss a call, a patient, or a growth opportunity.

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Mango Voice?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind Mango Voice?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Mango Voice?

Operata

Operata is the experience management platform for cloud contact centers. Operata monitors performance and analyzes quality data from your calls. Every call, every agent, everywhere. Operata helps diagnose issues, automate actions and communicate with agents to improve the contact center environment. Operata increases the accuracy of evaluations, assures quality migration, accelerates adoption and enhances service performance and reporting. Available globally as a scalable, simple to deploy SaaS solution, Operata customers include leading insurers, telcos, banks and MSP's.

Who Is the Company Behind Operata?

  • Seller: Operata
  • Year Founded: 2017
  • HQ Location: Denver, US
  • LinkedIn® Page: au.linkedin.com
    28 employees on LinkedIn®

PeakRing IO

### PeakRing.io – Verpasste Anrufe erkennen. Umsatzpotenziale entdecken. **PeakRing.io macht sichtbar, wie viele Kundenanfragen deinem Unternehmen durch verpasste Anrufe möglicherweise entgehen.** Jeder unbeantwortete Anruf kann eine verpasste Geschäftschance sein. PeakRing hilft Unternehmen dabei, ihre telefonische Erreichbarkeit besser zu verstehen, Anrufmuster zu erkennen und ungenutzte Umsatzpotenziale aufzudecken. Über eine einfache Rufumleitung werden verpasste Anrufe automatisch erfasst und in einem übersichtlichen Dashboard ausgewertet. Unternehmen erkennen, wann besonders viele Anrufe unbeantwortet bleiben, und können mithilfe eines Umsatzrechners das mögliche wirtschaftliche Potenzial einschätzen. **Die Vorteile von PeakRing.io:** - **Verpasste Anrufe erfassen:** Erkennen, wie viele Anrufe unbeantwortet bleiben. - **Erreichbarkeit analysieren:** Stoßzeiten und wiederkehrende Muster identifizieren. - **Umsatzpotenziale berechnen:** Mögliche entgangene Umsätze anhand individueller Annahmen einschätzen. - **Einfach einrichten:** Bestehende Telefonnummer behalten und Rufumleitung aktivieren. - **Übersichtliches Dashboard:** Anrufdaten zentral auswerten und als CSV exportieren. - **Für zahlreiche Branchen:** Ideal für Handwerksbetriebe, Arztpraxen, Kanzleien, Autohäuser, Hotels und Dienstleister. PeakRing.io funktioniert ohne neue Telefonanlage oder zusätzliche Hardware und lässt sich in wenigen Schritten einrichten. **Weniger übersehene Chancen. Mehr Transparenz. Bessere Entscheidungen.** Jetzt PeakRing.io entdecken und 14 Tage kostenlos testen. **https://peakring.io**

Who Is the Company Behind PeakRing IO?

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PhoneHQ

Who Is the Company Behind PhoneHQ?

  • Seller: Channels
  • Year Founded: 2014
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Qorden AI

Qordenate is a multilingual communication platform that helps organizations communicate and collaborate across language barriers. It provides real-time voice translation, universal captions, multilingual chat, VoiceBridge, webinars, podcasts, and AI-powered meeting recaps. With a support of 33+ languages, Qordenate enables more accessible and inclusive communication for businesses, educational institutions, healthcare organizations, training teams, and other global organizations.

Who Is the Company Behind Qorden AI?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Qorden AI?

AI-generated summary from verified user reviews

Pros
  • Users value the multilingual conversation capability of Qorden AI, enhancing global client support efficiency.
  • Users value the ease of use of Qorden AI for handling multilingual conversations, enhancing global client support operations.
Cons
  • Users experience inaccuracy in sentiment analysis, struggling with emotional nuances and language variations beyond English.
  • Users find Qorden AI's language limitations hinder effective sentiment analysis, especially for non-English texts.
  • Users report a poor approach to sentiment analysis in Qorden AI, especially struggling with non-English texts.

Rankd

Rankd is software for plumbing, HVAC, and electrical companies that want marketing they can measure. The Marketing Tracker connects CallRail and your CRM (Housecall Pro or ServiceTitan) to show revenue, ROAS, and cost per booked job for every channel. The AI CSR Call Trainer puts an AI customer on your rep's headset, grades every practice call, and coaches your team to book more of the calls you already pay for. Both tools were built and proven inside a real home service company before they became products.

Who Is the Company Behind Rankd?

  • Seller: Rankd
  • Year Founded: 2025
  • HQ Location: Tampa, FL, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

RT Telephony

Introducing RT Telephony Effective communication is key for any business looking to maximize potential sales and minimize support call loads. RT Telephony provides you with the tools to do just that. Features like SMS Conversations, Click to Call, voice recordings of all your calls among many others, provide a great integration of telephony services into SugarCRM as well as SuiteCRM. Click to Call On any 'Phone' field from any module (custom or default), including Leads, Contacts, and Accounts, click on the call button to initiate a call. Based on your preference, the call can be made via your account's Twilio number or a personal number. If call recording is enabled, each completed call is saved in the form of a voice recording, and attached to the related record. Screen Pop for Inbound Calls If someone calls, this integration checks for any available Sugar user. The call is then displayed in a popup to that end user and if the contact exists in the CRM, the contact's information is also displayed in the pop-up. After the call is complete, all call-related information is stored in the CRM along with a recording of the call. IVR and Voicemail RT Telephony also provides the option to send the calls to voicemail. You can even set up extensions for your users so that any incoming calls are prompted to dial the appropriate extension to reach that user. You will need to manually enable these features when setting up RT Telephony. SMS In addition to verbal communication, RT Telephony supports textual conversation, SMS Campaigns, and predefined SMS templates. SMS conversations can be started with any Contact, Lead, or Account as long as there is a phone number associated with them. SMS Campaign You can create and initiate SMS Campaigns for targeted contacts by creating target lists and scheduling messages to be sent to those lists. You can also create SMS templates and save them to use in campaigns. When creating a campaign, simply choose your template, set the time you want to initiate the campaign, and attach a target list. From the campaign record's menu, choose " Run this campaign" to get it started. To know more, visit: https://www.rolustech.com/rttelephony/

Who Is the Company Behind RT Telephony?

  • Seller: Rolustech
  • Year Founded: 2008
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    270 employees on LinkedIn®

Runo Call Management CRM

Modern Mobile CRM with SIM based Calling Solution for your telecalling, tele-sales, telemarketing & outbound sales teams. Free auto dialer feature with advanced user level permissions With this mobile based business outbound sales CRM, your team can be more efficient even on the move. No need for laptops/Desktops/dialers. Just a power packed mobile app! From Business calls, to emails, to meetings; every interaction and every prospect is tracked till closure along with real time management reporting. What differentiates us from others is our easy to use user-interface, ease of work from home and track team’s performance virtually. Features • Choose between 'Click to Dial' or 'Auto dial' mode within the app. No manual dialing. • Tracks outbound and inbound calls of team • Manage business call recordings • Missed call management • Real time input and output performance reporting • Live status of calling/sales team • Timely notification of follow-up/callback cases • Integrated with Facebook, Website forms and many other lead sources. • Integrated with LeadSquared, Zoho, Freshsales and many other CRMs • Integrated with WhatsApp and Email • Bulk data allocation to team with advanced data allocation flow • Auto syncs follow-ups with Google calendar for sending calendar invitations • Option to run multiple campaigns and processes within the same app • Caller Identification along with the past interaction of the lead during the call • Available in Android, IOS and web versions Why Runo ? • GSM sim as a calling medium, hence highly cost effective • Unlimited calls (including recordings) and interactions • Easy to Use Interface • Highly encrypted data for data security • Comes with inbuilt CRM Start now with 10 days of free trial

Average Rating: 4.3/5.0

Total Reviews: 3

How Do G2 Users Rate Runo Call Management CRM?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Runo Call Management CRM?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Runo Call Management CRM?

AI-generated summary from verified user reviews

Pros
  • Users find the customer support knowledgeable and helpful, aiding in setup and overall application ease.
  • Users appreciate the ease of use of Runo, facilitating effective management for B2B clients with helpful support.
  • Users appreciate the easy setup of Runo Call Management CRM, benefiting from efficient installation and knowledgeable support.
  • Users find the ease of use and feature richness of Runo Call Management CRM highly beneficial for B2B needs.
Cons
  • Users face integration issues with Runo, limiting the utility of calling data from Fresh Sales.
  • Users find the task management limitations in Runo Call Management CRM hinder their ability to utilize calling data effectively.

What Are Recent G2 Reviews of Runo Call Management CRM?

What Are G2 Users Discussing About Runo Call Management CRM?

SeoSamba Marketing Automation Software

SeoSamba Marketing Operating System (MOS): Marketing that runs itself Most marketing software tells you what went wrong. SeoSamba MOS fixes it. It is an AI-powered marketing and sales platform that does the work instead of just reporting on it. From one central hub, you manage SEO and AEO, reviews and listings, social media, email, press releases, lead and call tracking, and analytics, for one website or thousands. Every KPI, from paid ads and organic traffic to calls, texts, chats and forms, sits on the same dashboard. Keep the website you love: no rebuild, no risky migration. LocalEko adds an autonomous optimization layer on top of the site you already have, protecting your design, content, rankings and the investment behind while LocalEko: your autonomous marketing agent LocalEko is the engine at the heart of MOS. Think of it as a marketing team member who never sleeps, never forgets a page and always follows your rules. From AI that edits websites to websites that can be intelligently optimized Optimization that understands every page: LocalEko analyzes each page individually against your positioning, SEO rules and existing content. It then optimizes page titles, meta descriptions, URLs and redirects, H1 headings, JSON-LD structured data, on-page content, FAQs and internal links. The result: your business gets found on Google and shows up in AI answers from ChatGPT, Grok and Claude. LocalEko is purpose-built for controlled, auditable website optimization. It analyzes your pages, makes specific recommendations, and tracks every optimization at the page level, giving you visibility into what changed, why it changed, and what the previous version looked like. Changes can be reviewed and approved before they are applied, and previous versions can be restored when needed. You get the speed of AI without handing your website to a black box. LocalEko continuously identifies and executes opportunities to improve local visibility. Content created from your real business: LocalEko learns from what is actually happening in your business: your website, customer reviews, tracked calls, local market signals and connected services. It turns that intelligence into authority and pillar articles, SEO and AEO website content, location pages, FAQs, Google Business Profile posts and social posts. No reviews yet? LocalEko can learn from your call tracking data to discover what customers really ask about. Find updates in your email, just approve and publish. Full Marketing & Sales platform in one place - SEO and AEO automation: rule-based, site-wide SEO with rank tracking and website analytics. Optimize one site or a whole network of location websites from a single control center. - Review management: collect with the help of smart campaigns, and convenient widgets, monitor and respond to Google and Facebook reviews from one dashboard. Turn happy customers into 5-star social proof on your website with videos, and let LocalEko turn those reviews into fresh marketing content. - Local listing management: keep your business name, address, phone and hours consistent across 100+ directories. A smarter alternative to costly standalone listing tools. - Social media marketing: plan, curate and schedule posts in a visual calendar, then publish to LinkedIn, Facebook, Instagram, X and Google Business Profile in one click. Manage it all on the go with the mobile app, and analyze not only marketing statistics but also valuable clicks and business results, all stored in the CRM. - Email marketing and newsletters: design and send newsletters and automated campaigns that keep your brand top of mind and bring customers back. Turn your newsletter into blog and social media posts in seconds. - Press release distribution: share your news with the right audience and earn visibility and backlinks. - Lead and call tracking: see exactly which campaigns drive calls, forms and sales. Calls are tracked, recorded and transcribed, and AI lead validation sends only quality leads back to Google Ads, so you stop paying for spam and bad numbers. With MensaHero mobile chat you can turn website visitors into conversations with web-to-text chat and respond to leads from your phone. - CRM with ActionEko, your agentic business worker: ActionEko turns your CRM from a system of record into a system of action. It analyzes signals across sales, marketing, communications and commerce, then surfaces prioritized next-best actions for each user, based on their role. Built-in sales and operations Marketing Operating System connects natively to SeoSamba's own business tools, so marketing, sales and operations run as one connected system: - Cloud and on-premises CRM to manage contacts and pipelines - SeoSamba POS, which unifies in-store and online sales with AI-assisted product listings and AI price suggestions, and works from any smartphone or tablet - Franchise CRM and FMOS for multi-location operations - Taskwave Field Service ERP, Memorial ERP and Real Estate IDX websites for specialized industries MOS works with WordPress (including an enterprise plugin to control multiple sites), SeoToaster or any CMS, and integrates natively with Google Ads and Facebook. Small businesses get enterprise-grade marketing without an enterprise budget. Franchises and multi-location brands control branding and campaigns centrally, while each location keeps its own data and local content. Launch one national campaign across 50 locations, with contact details and tracking customized for each one automatically. Agencies and solution providers fully white-label the platform and offer it as their own. Replace dozens of separate tools, structure your service delivery and pursue new high-value clients, all under your brand. Prefer to focus on running your business? Our professional marketing team is ready to take over execution from start to finish. We set up and manage the platform for you, from strategy, website redesign and SEO to social media, reviews, email campaigns, press releases and PPC management. Our specialists work hand in hand with LocalEko, reviewing and approving its recommendations so every change matches your brand and goals. Why SeoSamba - Founded in 2008 and built for multi-site marketing from day one - One platform instead of a stack of disconnected tools - Marketing that executes, with full visibility, approval and rollback - A fraction of the cost of juggling separate subscriptions One platform, every marketing channel, a fraction of the cost of juggling separate tools.

Average Rating: 4.5/5.0

Total Reviews: 18

How Do G2 Users Rate SeoSamba Marketing Automation Software?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)

Who Is the Company Behind SeoSamba Marketing Automation Software?

  • Seller: SeoSamba
  • Year Founded: 2008
  • HQ Location: Dover, DE
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Are Recent G2 Reviews of SeoSamba Marketing Automation Software?

What Are G2 Users Discussing About SeoSamba Marketing Automation Software?

Superfone

Superfone provides India's 1st VOIP business phone + integrated CRM and Whatsapp API platform for growing businesses. 10,000+ companies trust Superfone for their business communications! We're 50% cheaper than expensive enterprise grade tools that are too bloated for your needs & complex for your staff to use. Say goodbye to managing multiple SIM cards with our shared multi-number management capabilities! We help sales, operations and support teams talk to customers promptly and efficiently to deliver a superior customer experience.

Average Rating: 4.5/5.0

Total Reviews: 4

Who Is the Company Behind Superfone?

  • Seller: Superfone
  • Year Founded: 2021
  • HQ Location: Bangalore, IN
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 20% Medium

What Do G2 Reviewers Say About Superfone?

AI-generated summary from verified user reviews

Pros
  • Users value the call recording capability of Superfone, enhancing QA processes and tracking team performance effectively.
  • Users appreciate the cost efficiency of Superfone, finding it ideal for small teams with basic needs.
  • Users value the extensive features of Superfone, which enhance productivity and meet the needs of small teams.
  • Users appreciate the comprehensive business tools of Superfone, enhancing productivity through effective tracking and task management.
  • Users appreciate the ease of use of Superfone, making team management and sales tracking highly efficient.
Cons
  • Users note the limited features of Superfone, affecting CRM integration and availability for non-Android users.
  • Users find the high cost of Superfone discouraging, especially with limited features in the free trial and slow performance.
  • Users find the high pricing of Superfone discouraging, especially for essential features lacking in the free trial.
  • Users report performance issues with Superfone, especially concerning slow IVR and high costs for elite services.
  • Users express frustration over subscription issues, as only quarterly and annual plans are available, with no monthly options.

What Are Recent G2 Reviews of Superfone?

SureVoIP

VoIP is no longer a new technology. It's not difficult, but the benefits are huge. All you need are IP phones and an internet connection. We do the rest. Whether you have existing equipment or nothing, SureVoIP can help.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind SureVoIP?

  • Seller: Surevoip
  • Year Founded: 2009
  • HQ Location: United Kingdom
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About SureVoIP?

AI-generated summary from verified user reviews

Pros
  • Users praise the amazing technology of SureVoIP's VoIP services, enhancing communication through advanced protocols.
Cons
  • Users feel the product suffers from a lack of intuitiveness, needing improvements in user interface and experience.
  • Users note the limited features of SureVoIP, suggesting improvements in user interface and overall experience are needed.

What Are Recent G2 Reviews of SureVoIP?

Teldrip Pulse

Teldrip Pulse is a call intelligence and pay-per-call platform built for performance marketers, publishers, advertisers, and call brokers who monetize and manage inbound call traffic. It combines real-time bidding, visual call routing, AI-generated IVR flows, and live fraud detection in one connected workspace — replacing the spreadsheets, manual routing rules, and disconnected call-tracking tools that most performance marketing teams stitch together today. Call Tracking and Reporting Every inbound call is tracked from source to outcome inside a live reporting dashboard showing calls today, conversion rate, revenue, and margin as they happen — not on a delay. Traffic is automatically broken down by UTM parameters (source, medium, campaign, sub-IDs), so publishers and advertisers can see exactly which channel, campaign, or sub-affiliate is driving billable calls versus no-answers and system hangups. A Publisher Trust Leaderboard aggregates fraud signals, flag rates, and TCPA coverage per publisher, making it easy to identify and cut underperforming or risky traffic sources. Real-Time Bidding (RTB) Engine Pulse's RTB engine runs live call auctions in sub-100ms, with a full set of tools built around it: - Bidders — each advertiser is configured with a Ping (anonymized bid request) and Post (full caller data to the winning bidder) phase. Bidders can be created from templates or described in plain English for AI to configure automatically. - Floor Prices & Rules — minimum acceptable bid amounts can be scoped to the workspace, a vertical, a campaign, a publisher, or even caller geography, with the highest applicable floor always winning and a built-in inspector to verify which rule applies before traffic goes live. - Test Bench — a full auction simulator lets teams run a fake call with a chosen state, ZIP, vertical, and publisher to see exactly which bidders would bid, decline, time out, or get filtered, and why — without spending a real call to find out. - Schema Library — pre-built bid request and response schemas (including Ringba- and Invoca-compatible formats) so onboarding a new advertiser takes seconds instead of hours of manual field-mapping. - RTB Logs — every outbound ping/post/callback Teldrip sends to advertisers, and every inbound request publishers send in, is logged with full request/response bodies and latency breakdowns for debugging routing and rejection issues. Routing Plans Visual, graph-based routing plans let teams rank bidders by priority, weight, and price, and filter on captured call data like state, age, or ZIP. Plans support four types of conditional branching — data-based, time-based (timezone-aware day/hour windows), origin-based (ad-driven vs. direct traffic), and result-based (handling declined, timed-out, or below-floor outcomes differently) — with a lane-based visual canvas that lays out branches automatically. Plans can also be generated by describing the desired routing logic in plain English. IVR Builder Inbound call flows are built visually by dragging nodes onto a canvas, choosing a template, or describing the desired flow in plain English (or out loud) for AI to generate automatically. The builder is error-aware — it flags issues like a menu option with no destination handoff before the flow ever goes live — and every flow can capture caller variables (ZIP, age, state) that feed directly into routing plan filters. Fraud Intelligence and Compliance Pulse continuously monitors for TCPA litigator numbers, spoofed caller IDs, and bot traffic, auto-blocking known bad actors in real time. An AI fraud model scores incoming traffic and flags anomalies — like a sudden conversion drop from a specific buyer or an abnormal spike in call attempts from one source — before they cost real payout dollars. Conversation AI and Call Quality Calls are automatically transcribed and scored for sentiment and intent, with critical calls flagged for QA review. This turns raw call recordings into structured signals publishers and advertisers can act on, rather than audio files nobody has time to listen to. Payout Management and Attribution Publisher payouts are calculated and managed automatically based on qualified, converted calls, with closed-loop attribution feeding conversion outcomes back through server-side APIs — so revenue share reconciles against real, verified results rather than raw call volume. Who it's for Teldrip Pulse is built for performance marketers, lead generation agencies, pay-per-call publishers, insurance and financial services advertisers, and call brokers who need real-time bidding, fraud protection, and transparent attribution across every inbound call channel.

Who Is the Company Behind Teldrip Pulse?

  • Seller: Teldrip
  • Year Founded: 2024
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
  • Ownership: Teldrip
  • Phone: +18552397670
Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated December 10, 2025