Runo Call Management CRM

3 reviews

Runo Call Management CRM is an AI-powered, SIM-based application designed to streamline sales call operations by integrating call management with customer relationship management functionalities. By utilizing real SIM numbers, Runo ensures higher call pickup rates and fosters trust with prospects. The platform offers real-time tracking of calls, lead statuses, and team performance, providing sales teams with comprehensive insights to enhance their outreach efforts. With features like auto-dialing, call recording, and AI-driven call summaries, Runo simplifies the sales process, enabling teams to focus on building meaningful customer relationships. Key Features and Functionality: - SIM-Based Calling: Utilizes actual SIM numbers for outbound calls, increasing trust and improving call pickup rates. - AI Call Quality Scores: Automatically evaluates each call, providing insights to enhance calling efficiency. - Instant Lead Status Updates: Synchronizes call outcomes live into the CRM, ensuring the team is always informed about lead progress. - Intuitive Dashboard: Offers real-time updates on call volume, lead status, and team performance for clear visibility. - Smart Reminders: Provides timely follow-up reminders through calls, WhatsApp messages, or emails to prevent leads from going cold. - Advanced Caller ID: Displays caller information, context, and call history before each outbound call. - Call Recording: Automatically records conversations for training, compliance, and quality assurance. - Auto Dialer: Facilitates seamless calling by queuing the next lead, logging interactions, and updating the CRM instantly. - AI Call Summaries: Generates instant, AI-written summaries post-call, eliminating the need for manual note-taking. - Interaction Timeline: Consolidates all past calls, messages, notes, and lead status updates in a single view. - Lead Management: Enables assignment, prioritization, and movement of leads through the sales funnel with clarity. - Live Team Status: Monitors real-time agent activity, indicating who is on calls, idle, or requires support. - Follow-Up Notifications: Issues reminders to reconnect with leads at optimal times, ensuring consistent engagement. - Real-Time Dashboards: Tracks calls, conversions, and representative activity as they occur, eliminating delays in reporting. Primary Value and User Solutions: Runo addresses common challenges faced by sales teams, such as low call connection rates, missed follow-ups, and fragmented tools. By combining SIM-based calling with a built-in CRM, Runo eliminates the need for cloud telephony, ensuring calls originate from real numbers that prospects recognize and trust. This approach leads to higher call pickup rates and more genuine conversations. The platform's real-time tracking and AI-driven insights empower teams to manage leads effectively, maintain consistent follow-ups, and monitor performance without the complexity of multiple tools. Ultimately, Runo enhances sales efficiency, fosters better customer relationships, and drives higher conversion rates.