--- title: Superfone Reviews meta_title: 'Superfone Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Superfone works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 5 scale: '5' date_modified: '2026-09-23' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Superfone Reviews **Vendor:** Superfone **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.5/5.0 **Total Reviews:** 5 ## About Superfone Superfone provides India's 1st VOIP business phone + integrated CRM and Whatsapp API platform for growing businesses. 10,000+ companies trust Superfone for their business communications! We're 50% cheaper than expensive enterprise grade tools that are too bloated for your needs & complex for your staff to use. Say goodbye to managing multiple SIM cards with our shared multi-number management capabilities! We help sales, operations and support teams talk to customers promptly and efficiently to deliver a superior customer experience. ## Superfone Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **exciting business tools** of Superfone, enhancing team productivity and tracking sales effortlessly. (1 reviews) - Users value the **call recording feature** of Superfone for its role in quality assurance and team management. (1 reviews) - Users find Superfone to be **cost effective** , providing great features for small teams without unnecessary complexity. (1 reviews) - Users appreciate the **ease of use** of Superfone, making it simple to track sales and manage team activity. (1 reviews) - Users value the **exciting range of features** from Superfone, enhancing productivity and sales tracking for small teams. (1 reviews) - Meeting Management (1 reviews) - Reliability (1 reviews) - User-Friendly (1 reviews) - VoIP Services (1 reviews) **What users dislike:** - Users find the **limited features** of Superfone restrictive, lacking essential integrations and call analytics. (2 reviews) - Users express concerns about the **high cost** for ELITE customers, affecting accessibility and performance despite paid plans. (1 reviews) - Users find the **high pricing** of Superfone burdensome, especially with inadequate features in lower-tier plans. (1 reviews) - Users are frustrated with **performance issues** in Superfone, especially regarding slow IVR systems even in paid plans. (1 reviews) - Users face **subscription issues** due to lack of monthly plans and limited availability for iPhone users. (1 reviews) ## Superfone Reviews ### 1. Good tool for managing IVR calls **Rating:** 4.5/5.0 stars **Reviewed by:** Prerak J. | Associate team lead, Education Management, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2025 **What do you like best about Superfone?** It helps in managing teams and provides extensions to connect with a dedicated team person. Also, helps in the recording of all the calls, which will be used for the QA report. **What do you dislike about Superfone?** They do not have integration to automatically pass the data to the CRM like Zoho. They require bridging tools like Pabbly. **What problems is Superfone solving and how is that benefiting you?** It helped us in managing incoming client calls. And also share the recordings of the calls that is used by our QA team to maintain the quality of support given on voice calls. ### 2. Does as advertised. Has some flaws but works fine... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 24, 2025 **What do you like best about Superfone?** Extremely cost effective and great set of features for small teams and their basic needs .. **What do you dislike about Superfone?** Android only so far, some of our users are on iPhone so they can't use this.... Plus only have quarterly or annual plans. No monthly plans **What problems is Superfone solving and how is that benefiting you?** Easy accessible tool for iVr on the go for small and medium businesses what else do you want..... ### 3. Affordability relative to enterprise-grade platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Claudio P. | Project Coordinator, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 07, 2024 **What do you like best about Superfone?** It has been highly beneficial for me that Superfone offers VoIP calls, CRM platform, and Whatsapp API in one solution. This cost effectiveness compared to some highly complex and sophisticated software meant for large enterprises makes Superfone a cost effective product for my business. **What do you dislike about Superfone?** It appears to me that call analytics in Superfone seem to be not well developed. This is because these features are lacking from the platform and restricts the platforms ability to offer a full communication management solution. **What problems is Superfone solving and how is that benefiting you?** With VoIP calling, Superfone targets small business communication needs, stapled with CRM and Whatsapp API. It also eradicates the problem of having to subscribe to different platforms, and streamlines communication steps. ### 4. Excellent experience of Superfone **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 29, 2024 **What do you like best about Superfone?** Superfone has many exciting features like report tracking means me and my sales team can check out the sales on weekly, monthly or yearly basis in very attractive manner. We use it for our custom caller tunes and call recordings of the sales team. Also it tracks team activity and task assignment to the team members which is very productive and easy to use. And best feature is that it uses WhatsApp marketing, which is most important for my company to have it because our maximum leads come from it. **What do you dislike about Superfone?** It costs very highly for their ELITE customers and IVR systems are not present in their free trial, which means user needs to take paid plans every time. And in paid plans also, IVR lags many times and it is very slow compared to other CRM tools. **What problems is Superfone solving and how is that benefiting you?** We do our number masking and IVR calls from Superfone for increasing sales of our services and products. Our main sales are targeted over WhatsApp, so we use its integrated WhatsApp API to have broadcast groups and create chatbots in it to market our products. Callings and recordings are done using Superfone and that's how we solve all our CRM issues using Superfone. ### 5. Is Superfone the All-in-One CRM and Communication Tool SMBs Need? **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 30, 2024 **What do you like best about Superfone?** All-in-One Functionality. Superfone combines business phone services, CRM, and marketing tools in one app, reducing the need for separate platforms and improving efficiency for small businesses **What do you dislike about Superfone?** Limited Global Reach: Superfone is designed for the Indian market, so some features, like integrations with local ad networks or services, may not be as applicable outside this region **What problems is Superfone solving and how is that benefiting you?** Its shared business phone number and permissions for team members enable smoother internal collaboration, with options like call recording, tracking, and transfer​ - [View Superfone pricing details and edition comparison](https://www.g2.com/products/superfone/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-04+12%3A35%3A42+-0500&secure%5Bsession_id%5D=2599a3dd-0cb7-434a-af31-14b789cb08ae&secure%5Btoken%5D=6a45b5bebc048e7da8c9cf8b57293463871723a85d59ed9749933f0dae953971&format=llm_user) ## Superfone Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Superfone Alternatives - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,068 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,051 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,667 reviews)