# Best Hotel Management Software - Page 9

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 390

### Category Stats (Jul 2026)

- **Average Rating:** 4.32/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: July 31, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 390+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

### [Check SCM](https://www.g2.com/products/check-scm/reviews)

Check systems contain a singular platform for purchasing which includes mandatory components to ensure consistency and accuracy are maintained.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Check SCM?

- **Seller:** [Moreton Bay Technology](https://www.g2.com/sellers/moreton-bay-technology-ff424a35-418b-4349-a04c-de6626569134)
- **Year Founded:** 1990
- **HQ Location:** Sydney, AU
- **Twitter:** @MBTCheck  
13 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f37cd40553190e48e4ff1134c2a2fea9e875c4ab272b0e8ae6d08f0a15161253&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10347300&secure%5Burl_type%5D=linkedin_company_website)  
81 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Check SCM?

**["SCM IS A GOOD PROCESS WHERE WE INCREASED THE BUSIENSS THIS TOOL HELP US TO OPTIMISE THE PROCESS"](https://www.g2.com/survey_responses/check-scm-review-7114454)**

**Rating:** 5.0/5.0 stars

_— Verified User in Automotive_

[Read full review](https://www.g2.com/survey_responses/check-scm-review-7114454)

### [Clarity Hotel Manager](https://www.g2.com/products/clarity-hotel-manager/reviews)

Hotel management system. Features: Reservations, Reception, Housekeeping, and Management.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Clarity Hotel Manager?

- **Seller:** [Clarity Hospitality Software Solutions](https://www.g2.com/sellers/clarity-hospitality-software-solutions-0af48b88-4273-4d35-a4f9-5cca7cacf992)
- **Year Founded:** 1994
- **HQ Location:** Auckland, NZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c0bd1c287a221e032027de36d3f183c135f625e29be7277c60e559101ee57cfe&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclarity-hospitality-software-solutions&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are G2 Users Discussing About Clarity Hotel Manager?

- [What is Clarity Hotel Manager used for?](https://www.g2.com/discussions/what-is-clarity-hotel-manager-used-for)

### [Clerk Hotel](https://www.g2.com/products/clerk-hotel/reviews)

Manage your hotel from any location with Clerk Hotel.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Clerk Hotel?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Clerk Hotel?

- **Seller:** [Clerk](https://www.g2.com/sellers/clerk)
- **Year Founded:** 2012
- **HQ Location:** Miami, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4a160a900b2710a11c01038baacc22d42eb0df9741efc22b4f491cb883126182&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclerkhotel&secure%5Burl_type%5D=linkedin_company_website)  
585 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 200% Small

#### What Are Recent G2 Reviews of Clerk Hotel?

**["Managing Hotels Rooms, Rates & Inventory"](https://www.g2.com/survey_responses/clerk-hotel-review-5413412)**

**Rating:** 5.0/5.0 stars

_— Isabelle C._

[Read full review](https://www.g2.com/survey_responses/clerk-hotel-review-5413412)

#### What Are G2 Users Discussing About Clerk Hotel?

- [What is Clerk Hotel used for?](https://www.g2.com/discussions/what-is-clerk-hotel-used-for)

### [CMS Hospitality](https://www.g2.com/products/cms-hospitality/reviews)

With over 30 years experience in delivering hospitality software solutions, CMS Hospitality offers powerful, scalable yet easy to use applications for the hospitality industry. Whether you're running a resort, hotel, or hostel CMS Hospitality offers the most complete solution in hotel property management software. CMS is designed to suit your needs and provide you with a highly experienced support and installations team, with a unique understanding of the hospitality industry. CMS is an integrated solution of enterprise level software applications, which have been designed to international standards. CMS Hospitality has offices in Australia, New Zealand and the UK, which support GuestCentrix in over 25 countries. The company, and its staff, are professional and reliable, and offer enterprise level solutions to a growing customer base. CMS Hospitality actively employs staff with hospitality operations backgrounds, so we understand the industry and can directly relate to customer requirements. We believe that post installation Service and Support is as important as software functionality, and strive to provide excellent service at all times. CMS Hospitality works with our clients to provide a total solution to meet their needs.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind CMS Hospitality?

- **Seller:** [CMS Hospitality](https://www.g2.com/sellers/cms-hospitality)
- **Year Founded:** 1983
- **HQ Location:** Parkside, AU
- **Twitter:** @CMSHospitality  
469 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=208ed31afe361e887a262785634356807349e6b4b0eff7870163e50afb869c26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcms-hospitality%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of CMS Hospitality?

**["GuestCentrix CRS"](https://www.g2.com/survey_responses/cms-hospitality-review-1593572)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/cms-hospitality-review-1593572)

#### What Are G2 Users Discussing About CMS Hospitality?

- [What is CMS Hospitality used for?](https://www.g2.com/discussions/what-is-cms-hospitality-used-for)

### [DigiStay](https://www.g2.com/products/digistay/reviews)

DigiStay is a smart operating system built to simplify and modernize short-term stay operations. Whether it’s a boutique property, serviced apartment, homestay, or hostel—DigiStay replaces manual check-ins, paperwork, and outdated workflows with a seamless, AI-driven guest experience. Most short-stay properties still rely on pen-and-paper registers, phone-based coordination, and fragmented tools. The result? Delayed check-ins, inconsistent service, overwhelmed staff, and lost upsell opportunities. DigiStay solves this by acting like your AI-powered hotel manager, handling the entire guest journey—from arrival to departure—so you don’t have to. What DigiStay does: Enables 100% digital check-ins through a simple mobile web link—no app required Automates common tasks like ID collection, food ordering, and invoicing Handles guest queries and service requests via a user-friendly web interface Helps boost revenue through built-in upselling tools and smart recommendations Provides a central dashboard for tracking performance and guest flows in real time DigiStay is designed for ease. Staff can start using it in minutes, with no training or tech background. The AI logic ensures guests are guided through every step—from scanning their ID to making a food order—without needing front desk support. This drastically reduces operational load and improves service quality even during peak hours. What makes DigiStay unique is its full-stack approach: while most solutions plug into existing tools, DigiStay replaces them. One system, one flow, zero friction. Already live across multiple short-stay properties, DigiStay is proving how a digital-first approach can improve guest satisfaction, reduce chaos, and unlock new revenue streams. As new features roll out—like channel management, dynamic pricing, and AI-driven guest personalization—property owners will be able to automate more and manage less. If you're managing a short-term rental property and want to deliver a smooth, modern experience without adding more staff or software, DigiStay is your AI hotel manager—ready to work 24/7.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate DigiStay?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind DigiStay?

- **Seller:** [DigiStay](https://www.g2.com/sellers/digistay)
- **Year Founded:** 2024
- **HQ Location:** Dehradun, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9631da3335ef43643bef476849e8d3f2fff0d1f1de673ab349640a5f2b42fc47&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdigistay%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of DigiStay?

**["Best platform to elevate guest experience"](https://www.g2.com/survey_responses/digistay-review-11292389)**

**Rating:** 5.0/5.0 stars

_— Verified User in Leisure, Travel & Tourism_

[Read full review](https://www.g2.com/survey_responses/digistay-review-11292389)

### [Domotel PMS](https://www.g2.com/products/domotel-pms/reviews)

Hotel facility & property management solution with reservation, POS, client and staff management, stockroom and occupancy management.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Domotel PMS?

- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Domotel PMS?

- **Seller:** [Ictel Engineers](https://www.g2.com/sellers/ictel-engineers)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Domotel PMS?

**["Luxury at its best"](https://www.g2.com/survey_responses/domotel-pms-review-7578113)**

**Rating:** 4.0/5.0 stars

_— Upasana K._

[Read full review](https://www.g2.com/survey_responses/domotel-pms-review-7578113)

### [Fidelity PMS](https://www.g2.com/products/fidelity-pms/reviews)

Hotelinco is an online front office system designed for the specific needs of small and mid-sized hotel business: small hotels, boutique hotels, apartments.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Fidelity PMS?

- **Seller:** [MAIS Systems](https://www.g2.com/sellers/mais-systems)
- **Year Founded:** 1989
- **HQ Location:** Ljubljana, SI
- **Twitter:** @MAISSystems  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ce33d1f565dddaa1501282d7acae163d899a71d260f1a7ae9165a62eed70ae57&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmais-information-systems%2F%3ForiginalSubdomain%3Dsi&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Fidelity PMS?

**["Easy to understand user interface"](https://www.g2.com/survey_responses/fidelity-pms-review-7114296)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/fidelity-pms-review-7114296)

### [Five Star](https://www.g2.com/products/five-star/reviews)

Five Star is a comprehensive hotel management software designed to streamline operations and enhance guest experiences for hospitality businesses. It offers an intuitive interface that simplifies daily tasks, allowing hotel staff to focus on delivering exceptional service. Key Features and Functionality: - Reservation Management: Efficiently handle bookings, cancellations, and modifications to optimize room occupancy. - Front Desk Operations: Manage check-ins, check-outs, and guest inquiries seamlessly. - Housekeeping Coordination: Assign and monitor housekeeping tasks to ensure rooms are prepared promptly. - Billing and Invoicing: Generate accurate invoices and process payments with ease. - Reporting and Analytics: Access detailed reports on occupancy rates, revenue, and other key performance indicators. - Integration Capabilities: Connect with third-party applications such as point-of-sale systems and online booking platforms. Primary Value and Solutions Provided: Five Star addresses the complexities of hotel management by automating routine processes, reducing manual errors, and providing real-time insights into operations. This leads to improved efficiency, increased revenue, and enhanced guest satisfaction. By centralizing various functions into a single platform, Five Star empowers hoteliers to make informed decisions and deliver a superior hospitality experience.

**Average Rating:** 2.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Five Star?

- **Seller:** [Five Star Hotel Software](https://www.g2.com/sellers/five-star-hotel-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are G2 Users Discussing About Five Star?

- [What is Five Star used for?](https://www.g2.com/discussions/what-is-five-star-used-for)

### [Frontdesk Anywhere](https://www.g2.com/products/frontdesk-anywhere/reviews)

Frontdesk Anywhere offers a complete Cloud based solution for Hotels.It manages your property, Online Distribution and revenue effortlessly through the cloud.

**Average Rating:** 2.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Frontdesk Anywhere?

- **Reporting and Analytics:** 5.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 5.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 5.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Frontdesk Anywhere?

- **Seller:** [Frontdesk Anywhere](https://www.g2.com/sellers/frontdesk-anywhere)
- **HQ Location:** San Francisco, US
- **Twitter:** @HotelSoftware  
1,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3aa572817d43ef21f6430bcfb04f282c8b49eca9f775a8f383e995999211cad1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffrontdesk-anywhere&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are G2 Users Discussing About Frontdesk Anywhere?

- [What is Frontdesk Anywhere used for?](https://www.g2.com/discussions/what-is-frontdesk-anywhere-used-for)

### [Guest Tracker](https://www.g2.com/products/guest-tracker/reviews)

Hotel Reservation Systems for all sizes and types of hotels.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Guest Tracker?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Guest Tracker?

- **Seller:** [TCS Systems](https://www.g2.com/sellers/tcs-systems)
- **HQ Location:** VALLEY COTTAGE, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e1cda99d46302f6e5d09833acfe5c717424f0acc20818257c2641697dc92efe&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ft.c.s.-inc.&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Guest Tracker?

**["Lives Up to Its Name"](https://www.g2.com/survey_responses/guest-tracker-review-3692071)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/guest-tracker-review-3692071)

#### What Are G2 Users Discussing About Guest Tracker?

- [What is Guest Tracker used for?](https://www.g2.com/discussions/guest-tracker-what-is-guest-tracker-used-for)
- [What is Guest Tracker used for?](https://www.g2.com/discussions/what-is-guest-tracker-used-for)

### [HERO Hospitality PBX](https://www.g2.com/products/hero-hospitality-pbx/reviews)

Based on Dialexia’s award-winning Hosted PBX software, HERO Hospitality is a hosted PBX software solution built specifically for hotels & other hospitality environments.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate HERO Hospitality PBX?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind HERO Hospitality PBX?

- **Seller:** [Dialexia](https://www.g2.com/sellers/dialexia)
- **Year Founded:** 2001
- **HQ Location:** montreal, CA
- **Twitter:** @Dialexia  
202 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=51c10f5f2577e331f92f7c363be13af3a834d96063aba2678da4b4d18817870a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdialexia-communications&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of HERO Hospitality PBX?

**["Amazing experience"](https://www.g2.com/survey_responses/hero-hospitality-pbx-review-3299108)**

**Rating:** 4.0/5.0 stars

_— Pepe P._

[Read full review](https://www.g2.com/survey_responses/hero-hospitality-pbx-review-3299108)

#### What Are G2 Users Discussing About HERO Hospitality PBX?

- [What is HERO Hospitality PBX used for?](https://www.g2.com/discussions/what-is-hero-hospitality-pbx-used-for)

### [HGHworld Hotel Management System](https://www.g2.com/products/hghworld-hotel-management-system/reviews)

MGHworld's Hotel Management System is a cloud based application which takes care of all of your day-to-day hotel management tasks. This system is filled with easy to use features which will make your Frontdesk, room inventory, accounting task, client record history and POS (point of sales) organized.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind HGHworld Hotel Management System?

- **Seller:** [MGH World Travel Solutions](https://www.g2.com/sellers/mgh-world-travel-solutions)
- **Year Founded:** 2010
- **HQ Location:** NOIDA, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bcd63dd1ef91f1a014abfa2c3e107ee7c9bbb8b120a33a966803a18a13937fb&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmyguesthouse-com&secure%5Burl_type%5D=linkedin_company_website)  
39 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of HGHworld Hotel Management System?

**["Beautiful System"](https://www.g2.com/survey_responses/hghworld-hotel-management-system-review-7106565)**

**Rating:** 5.0/5.0 stars

_— Verified User in Motion Pictures and Film_

[Read full review](https://www.g2.com/survey_responses/hghworld-hotel-management-system-review-7106565)

### [Hipar Hotel Management](https://www.g2.com/products/hipar-hotel-management/reviews)

Hipar provides cloud based hotel management solution designed to automate your front office, housekeeping, room service, accounting, and more.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Hipar Hotel Management?

- **Seller:** [Hipar](https://www.g2.com/sellers/hipar)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Hipar Hotel Management?

**["Hipar for profitability"](https://www.g2.com/survey_responses/hipar-hotel-management-review-7105427)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/hipar-hotel-management-review-7105427)

### [HMS Hotel Program](https://www.g2.com/products/hms-hotel-program/reviews)

HMS Property Management System save time handling your bookings, guests, invoicing, housekeeping and reporting efficiently. Everything you need as information about guests and reservations on your homepage. Dashboard helps you to prepare guest arrivals and departures. We help ambitious businesses like yours generate more profits by building awareness with our Hotel Management System, getting more reservation, connecting with customers, and growing overall sales. Everything you need as information about guests and reservations on your homepage. Balances, guest names, reservation dates and statistics about room status are easy to find on dashboard.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind HMS Hotel Program?

- **Seller:** [HMS Channel Manager and PMS](https://www.g2.com/sellers/hms-channel-manager-and-pms)
- **Year Founded:** 2003
- **HQ Location:** Denizli, TR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fa03c15eb202eccaa5e3eb0941b32c8f35ea24b49c1db9cba1654760d175dce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhms-otel-programi%2F&secure%5Burl_type%5D=linkedin_company_website)  
164 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of HMS Hotel Program?

**["All in One Hotel Management Solutions"](https://www.g2.com/survey_responses/hms-hotel-program-review-4707967)**

**Rating:** 5.0/5.0 stars

_— ilker ._

[Read full review](https://www.g2.com/survey_responses/hms-hotel-program-review-4707967)

#### What Are G2 Users Discussing About HMS Hotel Program?

- [What software do they use in hotels?](https://www.g2.com/discussions/what-software-do-they-use-in-hotels)
- [What is HMS in hotel?](https://www.g2.com/discussions/what-is-hms-in-hotel)
- [What are the different features of any hotel management software?](https://www.g2.com/discussions/what-are-the-different-features-of-any-hotel-management-software)

### [HostaPRO](https://www.g2.com/products/hostapro/reviews)

HostaPRO is simple software for independent hotels, riads, and guesthouses to manage reservations, invoicing, and housekeeping.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate HostaPRO?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind HostaPRO?

- **Seller:** [MedAmine](https://www.g2.com/sellers/medamine)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of HostaPRO?

**["The simplicity of this app is just out of this world"](https://www.g2.com/survey_responses/hostapro-review-12453287)**

**Rating:** 5.0/5.0 stars

_— Mohammed Amine B._

[Read full review](https://www.g2.com/survey_responses/hostapro-review-12453287)

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- [Catering](/categories/catering)
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[Browse Hotel Management Themes](/categories/hotel-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

Show More

* * *

## How Do You Choose the Right Hotel Management Software?

### What You Should Know About Hotel Management Software

### What is Hotel Management Software?

Hotels are extremely complex machines with many moving parts. From front desk workers to housecleaning staff, concierges to restaurant cooks and servers, hotels require considerable coordination and organization to ensure guests are enjoying themselves. And since hotels are so involved, there is no one software solution that will fit every hotel’s business model. Hotel management software can look like a lot of different things, but the end goal is always to make sure the hotel runs smoothly and efficiently.

For instance, reservations are the backbone of the hotel industry, and in this day and age, booking a hotel online is an expected feature. For everything from small hotels or boutique hotels to huge hotel chains, no reservations means no business. For that reason, reservation software is a mainstay component of hotel management tools.

Customers expect a certain level of convenience, and that means elements such as online bookings, virtual check-in and check-out, and flexible services. Hoteliers are turning more to cloud-based solutions over on-premise options because of the easy implementation and integrations. Increasingly, smart hotel software is becoming available to provide a completely customizable experience for customers. With innovations such as using customers’ mobile devices as room keys or in-room television remotes, the world of technology is opening up for the hospitality business.

### Why Use Hotel Management Software?

Hospitality management is difficult. The day-to-day operations of a hotel are often elaborate and entangled, involving many different individuals in many different roles. In some ways, chain hotels have many advantages over independent hotels, given that some resources such as marketing and sales may already be provided. However, hotel management software can be an equalizer that streamlines processes that were once manual and required communication with several different departments.

Aside from [reservations](https://www.g2.com/categories/hotel-reservations), hotels may need [accounting](https://www.g2.com/categories/accounting) tools, [marketing](https://www.g2.com/categories/marketing) tools, [hotel property management (PMS)](https://www.g2.com/categories/property-management) tools, housekeeping tools, [sales](https://www.g2.com/categories/sales) tools, and more. Hotel management software is built to meet some or all of these needs to ease some of the pain of running a hotel and hospitality business. For instance, the advantage of having one tool that handles both front desk check-in and housekeeping is that front desk workers will know in real time which rooms are ready for new guests, allowing guests that arrive early to receive a room rather than being forced to wait until a certain time.

But the obvious advantage is the opportunity to save money by using one tool that does the work of several. Utilizing hotel management software allows hoteliers to save both money and precious time, since implementing one tool is much faster than implementing and integrating several. And if you already own several tools, hotel management software will often integrate with some if not all of the tools already in use. Property management, not to mention hotel management, is complex and involved, and hotel management solutions seek to ease some of those burdens.

### What are the Different Kinds of Hotel Management Software?

Hotel management software is a broad category. The end goal of every hotel management solution is to aid with the running of a hotel, resort, or bed and breakfast, but that may look different for every organization. Because every business is unique, the array of features offered by hotel management software varies from solution to solution. Listed here are some common iterations.

**Bookings-focused –** Hotel booking is crucial to maintaining a hospitality business, so there are many hotel management tools that focus heavily on online booking features that either integrate with a hotel’s website or with other online booking engines. [Payment gateways](https://www.g2.com/categories/payment-gateway) and billing features may also feature heavily.

**Operations-focused –** As mentioned earlier, hotels have many moving pieces that require constant organization. Hotel management tools that focus on operations will have plenty of accounting, employee scheduling, inventory management, and possibly even sales and marketing features. The goal with these solutions is to improve operational efficiency and lower costs while increasing revenue.

**Property management-focused –** PMS, or property management tools, are essentially end-to-end solutions that cover all aspects of a hotel’s business. Hotel management software that is also considered a PMS will have many features that touch on every important facet of the business, from front desk to back office.

### Hotel Management Software Features

- Booking/reservation manager: A means for guests to make reservations online, as well as a way to monitor availability, change reservations, and possibly make group bookings (wedding blocks, for example)
- Front desk/front office operations: Guest check-in and check-out, room allocation, housekeeping, laundry management, and guest profiles
- Channel management: Planning room availability and rates, managing bookings from multiple channels in one place, dashboards to easily relay information
- Property management: Inventory, facility, and maintenance management
- Mobile support: Access to features from mobile devices
- Sales and marketing tools: Tools to drive sales and bring more customers to the hotel, such as [CRM](https://www.g2.com/categories/crm) and [SEO](https://www.g2.com/categories/seo)
- Analytics: Reporting on key metrics such as guest trends and finances

### Trends Related to Hotel Management Software

The hospitality industry is seeing more than a few tech trends take hold. Both IoT (internet of things) and [AI](https://learn.g2.com/trends/artificial-intelligence) are driving innovation in the hospitality industry.

**Smart hotel software –** Artificial intelligence applied to hotel software can provide insights into guest behavior and trends, as well as find opportunities for increased efficiency. Customer service can also benefit from AI with [chatbots](https://www.g2.com/categories/chatbots) freeing up time to focus on guests.

**Mobile check-in –** The front desk has become somewhat passé, potentially leading to wait times for tired guests. Mobile check-in allows guests to check in themselves using kiosks in the lobby or with staff members posted around the lobby holding mobile devices.

**Smart rooms –** To facilitate mobile check-in, some hotels are using mobile phones as room keys. Mobile phones can also be used to control room televisions, temperature, and curtains. Room phones may also be replaced with a customer’s own mobile phone, allowing them to text or chat with hotel staff rather than calling the front desk or concierge.

### Software and Services Related to Hotel Management Software

[Hotel reservations software](https://www.g2.com/categories/hotel-reservations) allows hotels to create online reservations portals that integrate with a current website. These tools enable customers to book, change, or cancel reservations while processing payments or loyalty rewards.

[Property management software](https://www.g2.com/categories/property-management) is primarily meant for real estate businesses, but does contain facility management features that may be helpful for a hotel.

[Travel agency software](https://www.g2.com/categories/travel-agency) and [tour operator software](https://www.g2.com/categories/tour-operator) may interact with online reservations portals, allowing travel agents to book accomodations for their clients.

[Accounting software](https://www.g2.com/categories/accounting) aids with back office financial tracking, while [core HR software](https://www.g2.com/categories/core-hr) maintains employee records, schedules, and payroll.

[Event management software](https://www.g2.com/categories/event-management) may also be helpful for the planning and running of hotel events such as weddings, corporate meetings, conferences, and charity events.