# Best Hotel Management Software - Page 11

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 390

### Category Stats (Jul 2026)

- **Average Rating:** 4.32/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: July 31, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 390+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

### [Jurny OS](https://www.g2.com/products/jurny-os/reviews)

Jurny is the all-in-one AI operating system built for modern property managers and boutique hoteliers. Powered by NIA, Jurny's proprietary suite of AI agents, the platform automates the work that used to take entire teams — from guest messaging and upsells to revenue optimization and maintenance coordination. What makes Jurny different is NIA. Most PMSs give you tools. Jurny gives you autonomous agents that act on your behalf: • NIA Guest Experience Agent handles 100% of guest inquiries 24/7 — across Airbnb, VRBO, Booking.com, and your direct channel — without human intervention • NIA Revenue Agent dynamically adjusts pricing based on demand, local events, and comp set activity • NIA Ops Agent coordinates cleaning, maintenance, and supply replenishment automatically after each checkout • NIA Review Agent monitors guest sentiment in real time and triggers review collection at the right moment The result? Operators using Jurny report 70% reduction in manual work, lower staffing costs, and higher guest satisfaction scores. Everything is built in — channel manager, PMS, automated messaging, smart lock integration, noise monitoring, guest verification, direct booking website, and more. No stitching together 7 different apps. No monthly add-on fees for features that should come standard. Jurny is trusted by property managers running 1 unit to 1,000+. Whether you're scaling a STR portfolio or running a boutique property, Jurny replaces your entire tech stack with one intelligent system. Built for: Short-term rental managers, vacation rental operators, boutique hotels, B&Bs, serviced apartments.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Jurny OS?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 6.7/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Jurny OS?

- **Seller:** [Jurny](https://www.g2.com/sellers/jurny-85da2179-b904-4121-ac34-2ea9880b28bc)
- **Year Founded:** 2017
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c6ad27c13e26879a3ad49d1693a2735d9950ec7c49a5a53b164ee17973f886c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjurny%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Jurny OS?

**["A very easy to use property and hotel management system with robust features"](https://www.g2.com/survey_responses/jurny-os-review-8913979)**

**Rating:** 4.5/5.0 stars

_— Bruce E._

[Read full review](https://www.g2.com/survey_responses/jurny-os-review-8913979)

### [Lanoza](https://www.g2.com/products/lanoza/reviews)

The hospitality industry is one of the fastest-growing industries and it provides essential services for travelers. Lanoza is a highly scalable and reliable hospitality management software suite that provides a mobile responsible platform for the guests for check-ins, check-outs, ordering food, and much more during your stay at a hotel. To remain top in today’s highly competitive hospitality industry, we need something different. Lanoza provides real-time logistics to help run the resort or hotel better. It can further be integrated into compatible ERP suits to be a complete hotel management system and it is one of your biggest assets in the hospitality industry.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Lanoza?

- **Seller:** [Collatree](https://www.g2.com/sellers/collatree)
- **Year Founded:** 2019
- **HQ Location:** Calicut, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=11cca8c6c6986a07d38edca50e5bda03dae424b73082ae6ee9f809090e49e387&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcollatree&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Lanoza?

**["Lanoza is a great all-inclusive, accessible hospitality management system. 5 stars!"](https://www.g2.com/survey_responses/lanoza-review-7105285)**

**Rating:** 4.5/5.0 stars

_— David N._

[Read full review](https://www.g2.com/survey_responses/lanoza-review-7105285)

### [Lobbi](https://www.g2.com/products/lobbi/reviews)

Web based property management system for Hotels, Hostels, Resorts and apartments.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Lobbi?

- **Reporting and Analytics:** 6.7/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Lobbi?

- **Seller:** [ManCloud](https://www.g2.com/sellers/mancloud)
- **Year Founded:** 2012
- **HQ Location:** Ghent, BE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=48d079eb0a82a6d0e9cb687dca38a5f81b55ecef0f3c2177f6cd7da543f0d6f5&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmancloud&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Lobbi?

**["Lobbi is a great software for hotels"](https://www.g2.com/survey_responses/lobbi-review-8941916)**

**Rating:** 4.5/5.0 stars

_— Jennifer S._

[Read full review](https://www.g2.com/survey_responses/lobbi-review-8941916)

### [MenuMaster MINI](https://www.g2.com/products/menumaster-mini/reviews)

Greetings from MenuMaster PMS We’re happy to introduce MenuMaster PMS — a powerful all-in-one Hotel Management Software designed for hotels, resorts, and homestays to run smarter and grow faster. Our solution helps hoteliers manage reservations, front office, billing, POS, inventory, accounting, and statutory compliance seamlessly from a single, easy-to-use dashboard.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind MenuMaster MINI?

- **Seller:** [MenuMaster PMS](https://www.g2.com/sellers/menumaster-pms)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of MenuMaster MINI?

**["Work-Friendly Interface with 110+ Helpful Reports, support team is also very Good ,"](https://www.g2.com/survey_responses/menumaster-mini-review-12393726)**

**Rating:** 5.0/5.0 stars

_— Alok S._

[Read full review](https://www.g2.com/survey_responses/menumaster-mini-review-12393726)

### [MSI CloudPM](https://www.g2.com/products/msi-cloudpm/reviews)

MSI CloudPM is a cloud-based property management system (PMS designed to streamline hotel operations and enhance guest experiences. By eliminating the need for on-site hardware and IT resources, CloudPM offers a cost-effective solution that allows hoteliers to manage single or multiple properties remotely. Its intuitive interface provides real-time visibility into guest activities and operational metrics, facilitating efficient management from any location. Key Features and Functionality: - Reservation Management: Efficiently handle bookings and availability across all properties. - Front Desk Operations: Streamline check-in and check-out processes for guests. - Housekeeping Management: Assign and monitor housekeeping tasks to ensure room readiness. - Billing and Invoicing: Automate financial transactions and generate invoices seamlessly. - Reporting and Analytics: Access detailed reports and analytics for informed decision-making. - Channel Management: Integrate with online travel agencies (OTAs to manage room distribution. - Rate Management: Implement flexible rate plans with daily, weekly, and monthly configurations. - Online Booking Engine: Enable direct bookings through the hotel's website. - Customer Relationship Management (CRM: Maintain comprehensive guest profiles for personalized service. - Point of Sale (POS Integration: Connect with POS systems for seamless billing across services. - Mobile Access: Manage operations on-the-go via mobile devices. - Multi-Property Management: Oversee multiple properties from a centralized platform. - Inventory Management: Track and control inventory levels efficiently. - Maintenance Management: Schedule and monitor maintenance tasks to ensure property upkeep. - Guest Messaging: Communicate directly with guests through integrated messaging tools. - Payment Processing: Securely handle various payment methods. - Third-Party Integrations: Seamlessly connect with other hospitality software solutions. - User Access Controls: Define user roles and permissions for enhanced security. - Customizable Dashboards: Tailor dashboards to display relevant metrics and information. Primary Value and Solutions Provided: MSI CloudPM addresses the challenges of traditional property management by offering a scalable, cloud-based solution that reduces capital expenditures on hardware and IT infrastructure. It enhances operational efficiency through automation and real-time data access, allowing hoteliers to focus on delivering exceptional guest experiences. The system's flexibility and comprehensive feature set make it suitable for independent hotels, management companies, and hotel chains seeking to optimize their operations and drive revenue growth.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate MSI CloudPM?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MSI CloudPM?

- **Seller:** [MSI Solutions (part of Jonas Hospitality)](https://www.g2.com/sellers/msi-solutions-part-of-jonas-hospitality)
- **Year Founded:** 1991
- **HQ Location:** Phoenix, AZ
- **Twitter:** @MSISolutions  
118 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b74e09f6bf35471e98db4359b9d9ca66ec3b03bcf827c3f1ff3fd1314c392d6b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmulti-systems-inc-&secure%5Burl_type%5D=linkedin_company_website)  
82 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of MSI CloudPM?

**["Very Simple"](https://www.g2.com/survey_responses/msi-cloudpm-review-1973129)**

**Rating:** 5.0/5.0 stars

_— Jarred L._

[Read full review](https://www.g2.com/survey_responses/msi-cloudpm-review-1973129)

#### What Are G2 Users Discussing About MSI CloudPM?

- [What is MSI CloudPM used for?](https://www.g2.com/discussions/what-is-msi-cloudpm-used-for)

### [myHMS](https://www.g2.com/products/myhms/reviews)

myHMS is full-featured PMS that include all the essential PMS functionality (reservations, check-in, night audit, checkout, historical folios, housekeeping, accounts receivables, and reports) plus many advanced features,

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind myHMS?

- **Seller:** [Autoclerk](https://www.g2.com/sellers/autoclerk)
- **Year Founded:** 1985
- **HQ Location:** Walnut Creek, US
- **Twitter:** @autoclerk  
72 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=23423d0010538b765aaf6a3416741cf84e0f472507821327385bdce677b3eab4&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fautoclerk-inc.&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are G2 Users Discussing About myHMS?

- [What is myHMS used for?](https://www.g2.com/discussions/what-is-myhms-used-for)

### [MyPMS](https://www.g2.com/products/mypms/reviews)

MyPMS is a cloud-based system that gives you a centralized reservation system and GDS integrated into a property management system to help you control your property securely from any place on any device.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind MyPMS?

- **Seller:** [BookingCenter](https://www.g2.com/sellers/bookingcenter)
- **Year Founded:** 2000
- **HQ Location:** United States
- **Twitter:** @BookingCenter  
158 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e65df01c948770fc3f521dc529afcbb7e137f06c6d0f69bf346bbaae4b59866&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbookingcenter%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of MyPMS?

**["Awesome software!"](https://www.g2.com/survey_responses/mypms-review-7192482)**

**Rating:** 5.0/5.0 stars

_— Tasha W._

[Read full review](https://www.g2.com/survey_responses/mypms-review-7192482)

### [Newhotel Cloud PMS](https://www.g2.com/products/newhotel-cloud-pms/reviews)

Newhotel Cloud PMS offers any Hotel or Resort, no matter the size, the most demanding control and management capacities. It gives total flexibility in managing rates, including stay controls, promotions, early booking, children rules and packages. All done through a daily calendar interface, identical to the internet sales channels.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Newhotel Cloud PMS?

- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Newhotel Cloud PMS?

- **Seller:** [NewHotel Software](https://www.g2.com/sellers/newhotel-software-8778a00b-eb00-4778-b97c-30d672a8c65b)
- **Year Founded:** 1984
- **HQ Location:** Lisboa, PT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fa744cccbdd6da3e9c2ee76ffc72e14038300a3a999317093a72edcd8d87a3d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnewhotel-software&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Newhotel Cloud PMS?

**["Great option for managing properties and hotels"](https://www.g2.com/survey_responses/newhotel-cloud-pms-review-3253326)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/newhotel-cloud-pms-review-3253326)

#### What Are G2 Users Discussing About Newhotel Cloud PMS?

- [What is Newhotel Cloud PMS used for?](https://www.g2.com/discussions/what-is-newhotel-cloud-pms-used-for)

### [Night Express](https://www.g2.com/products/night-express/reviews)

Night Express provides functionality for a wide spectrum of business models such as Lodges, Chalets, Bed & Breakfasts, Guest Houses, Inns, Boutique Hotels, Motels, Self-Catering Apartments, Hostels, Game Farms, Camping Sites, Rondavels etc.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Night Express?

- **Seller:** [Quick Bid](https://www.g2.com/sellers/quick-bid)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Night Express?

**["Wide spectrum "](https://www.g2.com/survey_responses/night-express-review-660183)**

**Rating:** 5.0/5.0 stars

_— Verified User in Public Policy_

[Read full review](https://www.g2.com/survey_responses/night-express-review-660183)

#### What Are G2 Users Discussing About Night Express?

- [What is Night Express used for?](https://www.g2.com/discussions/what-is-night-express-used-for)

### [OpenHotel PMS](https://www.g2.com/products/openhotel-pms/reviews)

A great PMS that is easy to use but incredibly powerful plus support in the industry makes this an easy choice. Priced right.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind OpenHotel PMS?

- **Seller:** [OpenHotel](https://www.g2.com/sellers/openhotel)
- **Year Founded:** 2000
- **HQ Location:** Las Vegas, US
- **Twitter:** @openhoteldotcom  
358 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=775463aa75513bd27edac3a266adb042f67d1efe5a1751195fa9292ab7d21575&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fopenhotel-inc&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [OtelMS Front Desk](https://www.g2.com/products/otelms-front-desk/reviews)

OtelMS is a complex solution, aimed at increasing your online sales and automation of internal processes.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate OtelMS Front Desk?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind OtelMS Front Desk?

- **Seller:** [OtelMS](https://www.g2.com/sellers/otelms)
- **Year Founded:** 2013
- **HQ Location:** London, GB
- **Twitter:** @OtelMS  
68 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7585fb6d105f89a63f0b818c9d980452c071a035d90f38268aeb837cf5ffb35a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19896548&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of OtelMS Front Desk?

**["Easier to manage using their statistical dashboards"](https://www.g2.com/survey_responses/otelms-front-desk-review-9891194)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/otelms-front-desk-review-9891194)

### [PAN Hospitality Suite](https://www.g2.com/products/pan-hospitality-suite/reviews)

Software Solution for the Hospitality industry. Reservations / Front of House, Stock, Point-of-Sale AND Accounting.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate PAN Hospitality Suite?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind PAN Hospitality Suite?

- **Seller:** [Panstrat Solutions](https://www.g2.com/sellers/panstrat-solutions)
- **HQ Location:** N/A
- **Twitter:** @PANhospitality  
31 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of PAN Hospitality Suite?

**["HAS MADE BUSINESS TRANSACTIONS SO MUCH EASIER"](https://www.g2.com/survey_responses/pan-hospitality-suite-review-7116807)**

**Rating:** 5.0/5.0 stars

_— Kristin B._

[Read full review](https://www.g2.com/survey_responses/pan-hospitality-suite-review-7116807)

### [PMS Cloud](https://www.g2.com/products/pms-cloud/reviews)

Hotel management system based in the cloud. Sell rooms and manage a hotel online from anywhere in the world.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind PMS Cloud?

- **Seller:** [PMS Cloud](https://www.g2.com/sellers/pms-cloud)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of PMS Cloud?

**["Helps to Streamline business"](https://www.g2.com/survey_responses/pms-cloud-review-514130)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/pms-cloud-review-514130)

#### What Are G2 Users Discussing About PMS Cloud?

- [What is PMS Cloud used for?](https://www.g2.com/discussions/pms-cloud-what-is-pms-cloud-used-for)
- [What is PMS Cloud used for?](https://www.g2.com/discussions/what-is-pms-cloud-used-for)

### [Profit Labs](https://www.g2.com/products/profit-labs/reviews)

Profit Labs is a fully integrated cloud-based hotel management solution designed to streamline hotel operations and maximize revenue. Profit Labs all-in-one software integrates Property Management System (PMS), Point of Sale (POS), and Channel Management tools, enabling hoteliers to efficiently handle reservations, enhance guest experiences, and boost revenue through a user-friendly interface. The software offers real-time analytics, centralized room management, seamless OTA integrations, and cloud-based access, allowing hoteliers to manage their business effortlessly from any device.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Profit Labs?

- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Revenue Management:** 5.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Profit Labs?

- **Seller:** [Aboli Ventures](https://www.g2.com/sellers/aboli-ventures)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c13ede020c35ae344d6a23308ff4fb7fe8ada2c2e95d78f99a72577efe8b08c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprofitlabs%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Profit Labs?

**["software that actually understands hotel life"](https://www.g2.com/survey_responses/profit-labs-review-11310380)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/profit-labs-review-11310380)

### [Proxenos](https://www.g2.com/products/proxenos/reviews)

Proxenos hotel management system with front-office and reservations features.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Proxenos?

- **Seller:** [LogiSoft Computer Systems](https://www.g2.com/sellers/logisoft-computer-systems)
- **Year Founded:** 1991
- **HQ Location:** Limassol, CY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8057981ff20c93171d19de9bd4e4986ba1b670b90f90f7fc27bfca1586d85ca9&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flogisoft-computer-systems&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Proxenos?

**["Best software "](https://www.g2.com/survey_responses/proxenos-review-3136719)**

**Rating:** 5.0/5.0 stars

_— geoffrey a._

[Read full review](https://www.g2.com/survey_responses/proxenos-review-3136719)

#### What Are G2 Users Discussing About Proxenos?

- [What is Proxenos used for?](https://www.g2.com/discussions/what-is-proxenos-used-for)

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Spotlight Categories

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Similar Categories

- [Catering](/categories/catering)
- [Channel Management](/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)

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- [Hotel Revenue Management Systems (RMS)](/categories/hotel-revenue-management-systems-rms)

[Browse Hotel Management Themes](/categories/hotel-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

Show More

* * *

## How Do You Choose the Right Hotel Management Software?

### What You Should Know About Hotel Management Software

### What is Hotel Management Software?

Hotels are extremely complex machines with many moving parts. From front desk workers to housecleaning staff, concierges to restaurant cooks and servers, hotels require considerable coordination and organization to ensure guests are enjoying themselves. And since hotels are so involved, there is no one software solution that will fit every hotel’s business model. Hotel management software can look like a lot of different things, but the end goal is always to make sure the hotel runs smoothly and efficiently.

For instance, reservations are the backbone of the hotel industry, and in this day and age, booking a hotel online is an expected feature. For everything from small hotels or boutique hotels to huge hotel chains, no reservations means no business. For that reason, reservation software is a mainstay component of hotel management tools.

Customers expect a certain level of convenience, and that means elements such as online bookings, virtual check-in and check-out, and flexible services. Hoteliers are turning more to cloud-based solutions over on-premise options because of the easy implementation and integrations. Increasingly, smart hotel software is becoming available to provide a completely customizable experience for customers. With innovations such as using customers’ mobile devices as room keys or in-room television remotes, the world of technology is opening up for the hospitality business.

### Why Use Hotel Management Software?

Hospitality management is difficult. The day-to-day operations of a hotel are often elaborate and entangled, involving many different individuals in many different roles. In some ways, chain hotels have many advantages over independent hotels, given that some resources such as marketing and sales may already be provided. However, hotel management software can be an equalizer that streamlines processes that were once manual and required communication with several different departments.

Aside from [reservations](https://www.g2.com/categories/hotel-reservations), hotels may need [accounting](https://www.g2.com/categories/accounting) tools, [marketing](https://www.g2.com/categories/marketing) tools, [hotel property management (PMS)](https://www.g2.com/categories/property-management) tools, housekeeping tools, [sales](https://www.g2.com/categories/sales) tools, and more. Hotel management software is built to meet some or all of these needs to ease some of the pain of running a hotel and hospitality business. For instance, the advantage of having one tool that handles both front desk check-in and housekeeping is that front desk workers will know in real time which rooms are ready for new guests, allowing guests that arrive early to receive a room rather than being forced to wait until a certain time.

But the obvious advantage is the opportunity to save money by using one tool that does the work of several. Utilizing hotel management software allows hoteliers to save both money and precious time, since implementing one tool is much faster than implementing and integrating several. And if you already own several tools, hotel management software will often integrate with some if not all of the tools already in use. Property management, not to mention hotel management, is complex and involved, and hotel management solutions seek to ease some of those burdens.

### What are the Different Kinds of Hotel Management Software?

Hotel management software is a broad category. The end goal of every hotel management solution is to aid with the running of a hotel, resort, or bed and breakfast, but that may look different for every organization. Because every business is unique, the array of features offered by hotel management software varies from solution to solution. Listed here are some common iterations.

**Bookings-focused –** Hotel booking is crucial to maintaining a hospitality business, so there are many hotel management tools that focus heavily on online booking features that either integrate with a hotel’s website or with other online booking engines. [Payment gateways](https://www.g2.com/categories/payment-gateway) and billing features may also feature heavily.

**Operations-focused –** As mentioned earlier, hotels have many moving pieces that require constant organization. Hotel management tools that focus on operations will have plenty of accounting, employee scheduling, inventory management, and possibly even sales and marketing features. The goal with these solutions is to improve operational efficiency and lower costs while increasing revenue.

**Property management-focused –** PMS, or property management tools, are essentially end-to-end solutions that cover all aspects of a hotel’s business. Hotel management software that is also considered a PMS will have many features that touch on every important facet of the business, from front desk to back office.

### Hotel Management Software Features

- Booking/reservation manager: A means for guests to make reservations online, as well as a way to monitor availability, change reservations, and possibly make group bookings (wedding blocks, for example)
- Front desk/front office operations: Guest check-in and check-out, room allocation, housekeeping, laundry management, and guest profiles
- Channel management: Planning room availability and rates, managing bookings from multiple channels in one place, dashboards to easily relay information
- Property management: Inventory, facility, and maintenance management
- Mobile support: Access to features from mobile devices
- Sales and marketing tools: Tools to drive sales and bring more customers to the hotel, such as [CRM](https://www.g2.com/categories/crm) and [SEO](https://www.g2.com/categories/seo)
- Analytics: Reporting on key metrics such as guest trends and finances

### Trends Related to Hotel Management Software

The hospitality industry is seeing more than a few tech trends take hold. Both IoT (internet of things) and [AI](https://learn.g2.com/trends/artificial-intelligence) are driving innovation in the hospitality industry.

**Smart hotel software –** Artificial intelligence applied to hotel software can provide insights into guest behavior and trends, as well as find opportunities for increased efficiency. Customer service can also benefit from AI with [chatbots](https://www.g2.com/categories/chatbots) freeing up time to focus on guests.

**Mobile check-in –** The front desk has become somewhat passé, potentially leading to wait times for tired guests. Mobile check-in allows guests to check in themselves using kiosks in the lobby or with staff members posted around the lobby holding mobile devices.

**Smart rooms –** To facilitate mobile check-in, some hotels are using mobile phones as room keys. Mobile phones can also be used to control room televisions, temperature, and curtains. Room phones may also be replaced with a customer’s own mobile phone, allowing them to text or chat with hotel staff rather than calling the front desk or concierge.

### Software and Services Related to Hotel Management Software

[Hotel reservations software](https://www.g2.com/categories/hotel-reservations) allows hotels to create online reservations portals that integrate with a current website. These tools enable customers to book, change, or cancel reservations while processing payments or loyalty rewards.

[Property management software](https://www.g2.com/categories/property-management) is primarily meant for real estate businesses, but does contain facility management features that may be helpful for a hotel.

[Travel agency software](https://www.g2.com/categories/travel-agency) and [tour operator software](https://www.g2.com/categories/tour-operator) may interact with online reservations portals, allowing travel agents to book accomodations for their clients.

[Accounting software](https://www.g2.com/categories/accounting) aids with back office financial tracking, while [core HR software](https://www.g2.com/categories/core-hr) maintains employee records, schedules, and payroll.

[Event management software](https://www.g2.com/categories/event-management) may also be helpful for the planning and running of hotel events such as weddings, corporate meetings, conferences, and charity events.