Best Hotel Management Software - Page 25

How Many Hotel Management Software Products Does G2 Track?

Total Products under this Category: 745

Category Stats (Nov 2026)

  • Average Rating: 4.34/5 (↑0.02 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Cloudbeds (+1.38%) - Among all products in this category, Cloudbeds recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Hotel Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,600+ Authentic Reviews
  • 745+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Hotel Management Software

G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence

Highlighted products: Mews, Cloudbeds, OPERA Cloud Property Management, roommaster, HelloShift, Canary Technologies, HotelRunner, and SkyTouch Technology.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=opera-cloud-property-management&focus%5B%5D=roommaster&focus%5B%5D=helloshift&focus%5B%5D=canary-technologies&focus%5B%5D=hotelrunner&focus%5B%5D=skytouch-technology)

GuestU

Who Is the Company Behind GuestU?

  • Seller: Nonius
  • Year Founded: 2005
  • HQ Location: Moreira da Maia, PT
  • LinkedIn® Page: www.linkedin.com
    245 employees on LinkedIn®

Guesty

Guesty is an end-to-end property management platform for short-term rental operators. The software consolidates bookings, guest communication, operational tasks, and financial data into a centralized dashboard, replacing fragmented tools with a unified infrastructure. CORE PLATFORM FEATURES • Unified Inbox: Consolidates guest messages from Airbnb, Vrbo, Booking.com, and direct booking sites into a single, manageable feed. • Multi-Calendar: Centralizes reservations, pricing, and availability across all listings and channels to prevent double bookings. • Guesty Distribution Hub™: Provides direct, two-way integrations with 60+ global OTAs and your own direct booking website. Inventory and content sync in real-time . • Task Management: Gives you one view to manage and automate your cleaning, maintenance, and more. • Guest App: Transforms the pre-stay experience with a smooth check-in process and greater operational efficiency. • Advanced AI Tools: Including Guesty PriceOptimizer™ to execute pricing strategies, Guesty ReplyAI™ to speed up communications, and more. • Financial Engine: GuestyPay™ for payment processing, GuestyPay Protect™ for fraud detection, and trust accounting tools for compliance. • Reporting & Data: Advanced analytics delivers actionable operational insights while the Owner Portal helps manage relationships with property owners. • Open API: Allows technical teams to develop custom integrations and bespoke workflows on top of the core system. SEGMENTED SOLUTIONS Guesty provides specific packages tailored to business size: • Guesty Lite (1-3 Listings): Essential automation and channel management. • Guesty Pro (4-199 Listings): A complete operating system for professional management companies. • Guesty Enterprise (200+ Listings): Built for large-scale brands, offering custom API rate limits, SLA-backed reliability, and dedicated support. Backed by a 250+ person R&D team, Guesty supports 500K+ properties in 100+ countries, delivering the stability required for high-volume hospitality operations

Average Rating: 4.6/5.0

Total Reviews: 139

How Do G2 Users Rate Guesty?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Guesty?

  • Seller: Guesty
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Covina, US
  • LinkedIn® Page: www.linkedin.com
    809 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Hospitality, Real Estate
  • Company Size: 81% Small, 11% Medium

What Do G2 Reviewers Say About Guesty?

AI-generated summary from verified user reviews

Pros
  • Users benefit from centralized booking management in Guesty, simplifying operations and enhancing guest communications efficiently.
  • Users commend the incredibly helpful customer support at Guesty, particularly appreciating personalized assistance and communication.
  • Users value the effective channel management of Guesty, enhancing visibility and streamlining communication across numerous platforms.
  • Users find the robust management features and excellent support of Guesty enhance productivity and streamline communications.
  • Users value the automated messaging in Guesty, enhancing productivity by ensuring timely and efficient guest communication.
Cons
  • Users report setup difficulties with Guesty, finding integrations and initial processes complicated and time-consuming.
  • Users experience booking issues with Guesty, including integration challenges and a cumbersome check-in process that doesn't meet needs.
  • Users report slow performance in Guesty, with frequent freezing and inefficiencies compared to the desktop version.
  • Users experience software bugs and performance issues, which disrupt workflow and necessitate frequent support tickets.
  • Users find the reporting process time-consuming and limited in customization, hindering quick access to details.

What Are Recent G2 Reviews of Guesty?

What Are G2 Users Discussing About Guesty?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

HANZ

Who Is the Company Behind HANZ?

Hermis

Hermis is a cloud-based hotel management platform built in Romania by AB Solutions for properties of 5 to 200+ rooms — hotels, tourist and agritourism guesthouses, villas, mountain cabins, hostels, boutique hotels and short-term rental apartments. What it does, in one application: • PMS — reservation, room and front-desk management with a real-time calendar • Channel Manager — two-way sync with Booking.com, Airbnb, Expedia, Agoda, Google Hotels, VRBO and 53+ OTA distribution channels • Booking Engine — direct reservations on your own site with 0% commission • e-Factura ANAF — native Romanian electronic invoicing (not a paid add-on) • Digital self check-in — guests check in via WhatsApp or email • AI ID scanning — identity document capture compliant with Romanian law • Reporting — ADR, RevPAR, occupancy, Night Audit, real-time KPI dashboard • Integrated card payments — funds go straight to your account

Who Is the Company Behind Hermis?

  • Seller: Hermis
  • Year Founded: 2006
  • HQ Location: Constanța, RO
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Heroes PMS

Heroes PMS is a modern, all-in-one cloud property management system for independent hotels, guesthouses and vacation rentals. It combines a PMS, channel manager, booking engine, a drag-and-drop planning calendar, a housekeeping app, team chat with walkie-talkie and guest messaging in a single tool. Native iOS and Android apps let staff run the property from anywhere. Heroes PMS offers public, room-based pricing with a free plan for up to 10 rooms and a 14-day free trial (no credit card), and supports payments via Stripe and ABA PayWay across 14 languages.

Who Is the Company Behind Heroes PMS?

HeyConcierge

HeyConcierge is an AI concierge for independent hotels, resorts and villas. It answers guests on WhatsApp, Telegram and Instagram instantly, in whatever language they write in, day or night. It answers only from the hotel's own knowledge base (no invented prices or bookings), books services directly, and hands off to staff the moment a case stops being routine, with full conversation history attached. Proven on a real resort hotel: the bot handles 64.8% of guest dialogues without a human, across 4,723 conversations, freeing front-desk staff for the 35% that actually needs a person. Plans: Starter $99/mo, Growth $199/mo, Pro $399/mo.

Who Is the Company Behind HeyConcierge?

HKSTAR | Cloud-First PMS

HKSTAR – Cloud First PMS is an all-in-one, cloud-native hospitality management platform engineered by HK Infoware Limited—an enterprise software organization with 38+ years of systems engineering heritage. Trusted across 600+ enterprise installations and 8,000+ active daily users, HKSTAR empowers independent hotels, resorts, boutique properties, and multi-property hotel groups across India to eliminate double bookings, prevent F&B revenue leakage, and simplify GST compliance. Instead of juggling disconnected tools, HKSTAR unites front-desk reservations, real-time two-way OTA channel management, a commission-free website booking engine, housekeeping workflows, and restaurant/bar POS billing into a single synchronized cloud ecosystem. With automated folio posting, multi-slab GST invoicing, and 99.98% guaranteed uptime, hoteliers maintain complete operational control from any device, anywhere in the world.

Who Is the Company Behind HKSTAR | Cloud-First PMS?

HMAX Software

Who Is the Company Behind HMAX Software?

  • Seller: HMAX
  • Year Founded: 1990
  • HQ Location: Itapema, BR
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

HMS Flow

HMS Flow is a cloud-based hotel management platform that consolidates property management, channel distribution, direct bookings, housekeeping, guest relationship management, and rate monitoring into one dashboard. The software replaces disconnected systems with a unified solution, allowing staff to manage reservations, check-ins, room assignments, and guest folios through a color-coded interface. The channel manager syncs rates and availability across platforms like Booking.com and Airbnb in real time, preventing double bookings. A built-in booking engine supports commission-free direct reservations with secure payment processing. Housekeeping tools enable task assignments and real-time status updates via mobile devices. Guest CRM features automate communications, build profiles, and support loyalty programs. Rate intelligence tools track competitor pricing for dynamic adjustments. HMS Flow is accessible on any device, with setup, channel mapping, and staff training included.

Who Is the Company Behind HMS Flow?

HMS Otel Programi

HMS Otel Programi is a cloud-based hotel management platform that combines a Property Management System (PMS) and a Channel Manager in a single solution. Trusted by around 5,000 properties, it helps hotels, boutique hotels, resorts, apart hotels and hostels run front-desk operations and distribution from one screen, accessible from any browser or device. Key capabilities: - Reservation management, front desk, check-in/check-out and room status tracking - Channel Manager with real-time rate and availability sync to OTAs such as Booking.com, Expedia and Airbnb, preventing overbookings - Housekeeping, guest folios, cashiering and invoicing (including Turkish e-invoice / e-archive integration) - Rate plans, availability calendar and reporting dashboards for occupancy, ADR and revenue - Multi-user access with role-based permissions and multi-property support - API access for integrations with POS, spa and other hospitality systems Designed for small and mid-size properties as well as larger hotels, HMS Otel Programi reduces manual work, increases direct and online bookings, and gives managers real-time visibility into their business.

Who Is the Company Behind HMS Otel Programi?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated March 3, 2025