# Best Hotel Management Software - Page 17

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 390

### Category Stats (Aug 2026)

- **Average Rating:** 4.32/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 390+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

**Sponsored**

### Akia

Founded in 2018, Akia is the premier guest journey platform that automates 5 star vacations. The platform provides messaging, mobile check-in, digital surveys, F&B menus, arrival guides, and much more through Mini Apps: a personalized mobile experience that doesn’t require developers or downloads. Because Akia’s technology streamlines the experience for both travelers and the businesses that serve them, their mission is to help the world relax.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=434&secure%5Bchosen_at%5D=2026-08-08T17%3A02%3A33Z&secure%5Bdisplayable_resource_id%5D=434&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=434&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=140058&secure%5Bresource_id%5D=434&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhotel-management%3FhsLang%3Den%26page%3D17&secure%5Btoken%5D=edf8582e35db9178090497e90e7ae86b5e84f3b24832bf228c1f8fa6be0ccc50&secure%5Burl%5D=https%3A%2F%2Fwww.akia.com%2F&secure%5Burl_type%5D=company_website)

### [Edaya](https://www.g2.com/products/y2zlabs-pvt-ltd-edaya/reviews)

Edaya Hospitality is a cloud-based SaaS platform designed to modernize hotel operations and elevate the guest experience. It allows guests to seamlessly request services such as food ordering, housekeeping, table reservations, and more through in-room tablets or mobile devices. Built for flexibility and scale, Edaya is available in both SaaS and Enterprise deployments, making it suitable for independent hotels as well as large chains. The platform also supports white-labeling, enabling full brand alignment with the hotel's identity, including logos, colors, and customized service flows. With real-time service tracking, multilingual support, and analytics-driven insights, Edaya helps hotels improve operational efficiency, enhance guest satisfaction, and deliver a fully digital, contactless hospitality experience.

#### Who Is the Company Behind Edaya?

- **Seller:** [Edaya](https://www.g2.com/sellers/edaya)
- **Year Founded:** 2019
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2d80881dd6eaa5d6b0ff3de196465fc1730534406d397fd19703cb426a77e3db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fedaya-app&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [eFront Desk](https://www.g2.com/products/efront-desk/reviews)

A fully customizable solution for properties and brands of all types, e-FrontDesk by BOTSHOT offers a contactless experience for your guests. We offer full suite of automated hospitality solutions which can be integrated to your existing PMS, CMS software, - Express Check-in/Check-out: A swift and contactless check-in/out where a guest has no compulsion to indulge in tidious paperwork - Guest Management: A single dashboard to manage guests' profile, preferences, requests and their entire stay journey - Packages and Upselling: Personalized campaigns to offer hotel package upgrades, SPA services, restuarant reservations, etc. - Digital Scanner: Save time and effort by automating the registration process through BOTSHOT Digital Scanner - Digital Registration Card: Guests can preview and sign the hotel registration card at a pre-arrival stage itself - Contactless Payment: Collect payments from the guests through a secured channel and reduce transaction errors

#### Who Is the Company Behind eFront Desk?

- **Seller:** [BOTSHOT](https://www.g2.com/sellers/botshot)
- **Year Founded:** 2021
- **HQ Location:** Victoria, AU
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bedf1d00f550e06bf38dffe3c2db34dbf53996e0cc5e648c206174a689955a7b&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fbotshot&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [Elina](https://www.g2.com/products/elina/reviews)

Elina is a web-based property management system designed to help manage operations, profitability, and overall guess experience allowing you to focus on revenues whilst delivering customer service.

#### Who Is the Company Behind Elina?

- **Seller:** [Vestibule Marketing](https://www.g2.com/sellers/vestibule-marketing)
- **Year Founded:** 2005
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fb064073da116a9606a195510c63442748d813813e03c4bf4986bba29dc1486d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felina-pms%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [eTask Clinic Management Solution](https://www.g2.com/products/etask-clinic-management-solution/reviews)

eTask Hospitality Management is a windows based application used by businesses to automate their day-to-day operations such as room bookings, reservations, checkin or checkout.

#### Who Is the Company Behind eTask Clinic Management Solution?

- **Seller:** [Technobay](https://www.g2.com/sellers/technobay)
- **HQ Location:** N/A
- **Twitter:** @Technobay\_eTask
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Excurcion PMS](https://www.g2.com/products/excurcion-pms/reviews)

Cloud based hotel management system with features such as unlimited users, room types & rates.

#### Who Is the Company Behind Excurcion PMS?

- **Seller:** [Excurcion](https://www.g2.com/sellers/excurcion)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Execu/Suite PMS](https://www.g2.com/products/execu-suite-pms/reviews)

Execu/Tech POS software provides you with the vital information needed to manage your business.

#### Who Is the Company Behind Execu/Suite PMS?

- **Seller:** [ExecuTouch](https://www.g2.com/sellers/executouch)
- **Year Founded:** 1982
- **HQ Location:** Panama City, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c7d52be34bb9d7c1dff1652a3bc4525b6f7b3e924bda16b6d2c1be36c5b1f1da&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexecu-tech-systems-inc.&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

### [ezCloudHotel](https://www.g2.com/products/ezcloudhotel/reviews)

ezCloudhotel is a comprehensive cloud-based property management system for small and medium sized hotels, hostel, guest houses,BnB.

#### Who Is the Company Behind ezCloudHotel?

- **Seller:** [EZCLOUD](https://www.g2.com/sellers/ezcloud)
- **Year Founded:** 2013
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ba381d3291fee2445547973ffc44e98702feeb275609d4a46f4009d7d40741d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fezcloud-technology-jsc%2F&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

### [FCS1](https://www.g2.com/products/fcs1/reviews)

FCS1 brings together the best technical know-how of FCS’ hospitality solutions into a single app – designed to meet any hotel’s ever-changing needs. FCS1 covers the spectrum of your operations – from cleaning and service delivery to incidents and overall maintenance. With state-of-the-art technology tailored to every property and a simple user interface, FCS1 is as easy to use as it is easy to implement. Made by hoteliers, For hoteliers. Job Dispatch and Guest Services Automation Solution FCS1 Jobs is a job dispatch and guest services automation solution that fulfils guests and internal requests by streamlining the daily workflow. Achieve efficient & consistent levels of guest service at an optimized cost with measurable performance indicators and reports. Ensure no request gets missed out with real-time job status overview and the ability to schedule recurring jobs. Guest Rooms and Public Area Cleaning Management FCS1 Cleaning streamlines a hotel’s daily cleaning and inspection process for both guest rooms and public areas by automating the allocation of assignments to the best available room attendant at any time. Increase staff efficiency with the right tools at their fingertips - post room status, linen, minibar, amenities consumption directly from staff mobile. Ad Hoc and Preventive Maintenance Management FCS1 Maintenance is designed to complement the management and maintenance of all assets within the hotel, allowing staff and management to easily handle all general engineering service operations – creating ad hoc work orders, modifying previously scheduled engineering and maintenance services for guest rooms and public areas, or scheduling work requests in advance. Incident and Guest Complaint Management Decrease average response time for all major incidents and complaints on property with immediate actions and timely resolutions for hotel & non-hotel guests and staff & vendors on property. Manage all types of incidents - service lapses, accidents, altercations, medical emergencies, and more. Minimize chances of overlooking cases and easily access historical data with proper documentation and records.

#### Who Is the Company Behind FCS1?

- **Seller:** [FCS Solutions](https://www.g2.com/sellers/fcs-solutions)
- **Year Founded:** 1982
- **HQ Location:** Singapore, SG
- **Twitter:** @FCS\_Hospitality  
572 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8e56a510010ce7041992666be5b6cdf7845907238742732d22ed7314e0938e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffcs-computer-systems&secure%5Burl_type%5D=linkedin_company_website)  
218 employees on LinkedIn®

### [FCS1 Jobs](https://www.g2.com/products/fcs-solutions-fcs1-jobs/reviews)

Job dispatch and guest services automation • Improve productivity: Automate the dispatch of tasks and guest requests. • Increase accountability: Receive & complete requests on the go, with job tracking and escalation. • Achieve consistency: Optimize response-time with timed workflows, from start to finish.

#### Who Is the Company Behind FCS1 Jobs?

- **Seller:** [FCS Solutions](https://www.g2.com/sellers/fcs-solutions)
- **Year Founded:** 1982
- **HQ Location:** Singapore, SG
- **Twitter:** @FCS\_Hospitality  
572 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8e56a510010ce7041992666be5b6cdf7845907238742732d22ed7314e0938e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffcs-computer-systems&secure%5Burl_type%5D=linkedin_company_website)  
218 employees on LinkedIn®

### [FCS Cosmo](https://www.g2.com/products/fcs-cosmo/reviews)

FCS CosmoPMS is easy-to-use property management system designed for small hotels from the ground up.

#### Who Is the Company Behind FCS Cosmo?

- **Seller:** [FCS Solutions](https://www.g2.com/sellers/fcs-solutions)
- **Year Founded:** 1982
- **HQ Location:** Singapore, SG
- **Twitter:** @FCS\_Hospitality  
572 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8e56a510010ce7041992666be5b6cdf7845907238742732d22ed7314e0938e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffcs-computer-systems&secure%5Burl_type%5D=linkedin_company_website)  
218 employees on LinkedIn®

### [Front Desk](https://www.g2.com/products/front-desk-front-desk/reviews)

Front Desk is a web that provide tools to improve the team communication and productivity for hotels around the world.

#### Who Is the Company Behind Front Desk?

- **Seller:** [Front Desk](https://www.g2.com/sellers/front-desk-28445010-8df3-446e-b4cd-b8bb5f1ac065)
- **Year Founded:** 2022
- **HQ Location:** Saint Maurice, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95148dc2c79a4b4c2bf59d48b78310b509b85091182cc572d3f90d74084b430b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffrontdeskapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
57 employees on LinkedIn®

### [FrontDesk Master](https://www.g2.com/products/frontdesk-master/reviews)

FrontDesk Master is an all-in-one cloud PMS with its own integrated channel manager and booking engine. It's accessed via one simple login and supported by a friendly, multilingual team that is always available.

#### Who Is the Company Behind FrontDesk Master?

- **Seller:** [FrontDesk Master](https://www.g2.com/sellers/frontdesk-master)
- **Year Founded:** 2011
- **HQ Location:** Cambridge, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae8e75c479e060fa53f19f17d3b26c3fe53cf1be187d7ba9610132444232cfbc&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffrontdeskmaster&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [Geedesk](https://www.g2.com/products/geedesk/reviews)

When a guest makes a call to request for some service or to raise a complaint, the employee handling the call created a ticket in Geedesk. Employees handling guest calls do not have to maintain a manual call log any more and can be dependent on Geedesk to get their daily or weekly call logs.

#### Who Is the Company Behind Geedesk?

- **Seller:** [Geedesk](https://www.g2.com/sellers/geedesk)
- **Year Founded:** 2017
- **HQ Location:** Pondicherry, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eaf30cfe108f29f738d6941b9cb265a39a653c2989dccc0726b8a7e79969bc34&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgeedeskinc&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [GetShop](https://www.g2.com/products/getshop/reviews)

Online booking and integrations to a wide range of OTA's. Quick reservation system for admins. Automatic floating room assignment, meaning the system will always maximise capacity. Financial, geographical and cleaning reports. Smart pricing system; discount codes, long term deals, increase price by coverage. CRM that also shows the best paying customers. Automatic SMS and email system.

#### Who Is the Company Behind GetShop?

- **Seller:** [GetShop AS](https://www.g2.com/sellers/getshop-as)
- **HQ Location:** N/A
- **Twitter:** @GetShopAS  
207 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [GoFinix](https://www.g2.com/products/gofinix/reviews)

GoFinix is a software that provides Hotel booking and invoicing software in India.

#### Who Is the Company Behind GoFinix?

- **Seller:** [Gofinix](https://www.g2.com/sellers/gofinix)
- **Year Founded:** 2018
- **HQ Location:** kolkata, IN
- **Twitter:** @Gofinix  
16 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8da4f560e30727b1101270ed8fc0fbc79603b66b99a92bd6fb4538267d93e53d&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgofinix&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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Similar Categories

- [Catering](/categories/catering)
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- [Guest Messaging](/categories/guest-messaging)

- [Hotel Revenue Management Systems (RMS)](/categories/hotel-revenue-management-systems-rms)

[Browse Hotel Management Themes](/categories/hotel-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

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