Best Help Desk Software - Page 37

RegitWise Help Desk

RenewityRMA

RenewityRMA is the the premier RMA Solution for Manufacturers

Replies AI

Reps AI engine automatically learns from your best reps to show the rest of the team how to answer each customer request in real time.

Replyful

Replyful is a customer support platform for B2B companies, built in Sweden. It brings all customer conversations into one place and uses AI to answer common questions automatically, so support teams can focus on the cases that need a human.

ReplyOne

ReplyOne is customer experience software that ensures companies achieve a high level of customer satisfaction in end customer trade, contributing measurably to maximizing cost-effectiveness and competitive capacity.

Requestor

Requestor is a web application which will allow you to operate a help desk of small firms, as well as a service desk of multinational corporations.

RikrDesk

RikrDesk is an affordable, easy-to-use help desk platform that brings customer support tickets and shared team tasks together in one place. With customizable workflows, automation, a self-service customer portal, and a knowledge base, it helps teams stay organized, collaborate effortlessly, and get things done - all without breaking the bank.

RSTickets!Pro

RSTickets! Pro is a professional Joomla! HelpDesk ticketing system that has a high level of personalization and will meet all of your customer support needs.

Sabio Virtual

Samvaads

Samvaads is the customer experience platform for businesses that run on WhatsApp, Instagram and chat. Most teams juggle a helpdesk, a CRM, a marketing tool and an AI add-on, so the customer record and the conversation drift apart. Samvaads brings it all into one workspace. Every channel lands in one queue: WhatsApp, Instagram, Messenger, Telegram, email, SMS, voice and website chat, with tickets, SLAs and team queues. Each customer has one record across every channel, with segments that update themselves. Event-driven journeys and WhatsApp, SMS and email campaigns run from Shopify, WooCommerce or your own API. Sales teams get leads, outreach, quotes with GST/VAT, e-signing, invoices and payment links. AI you stay in charge of: Copilot drafts and summarises for agents, and AI agents answer customers from your own knowledge base and hand off to a human with a summary. Contact details are masked by default and every reveal is audited, with SSO and MFA. An app marketplace, API, webhooks and an MCP server make it easy to extend.

SB Assistant

SB Assistant is a software suite for small US service businesses: three apps, one account, one login, one bill. SB Time Tracker: live timers, manual entry, and calendar views. Approved hours flow straight into branded invoices with a hosted payment page (card or ACH), scheduled retainers, automatic payment reminders, project profitability with cost vs billable rates, and QuickBooks Online sync. CSV import from Harvest or Toggl. SB Project Management: list, kanban, and cross-project timeline views with task dependencies, custom fields, uncapped automation rules, and AI agent access over MCP. SB CRM: contacts, companies, and a drag-and-drop deal pipeline with weighted forecasting, follow-up reminders, and embeddable web contact forms. Pricing is flat: $14 per seat per month, every app and every feature included. No tiers, no feature gates, no sales calls. Client portal users are free. Start with a 30-day free trial, no credit card required. Built and supported by the founder.

Scopedesk

Help Desk Software for Teams as well as Customers

sDesk

Secure Desk

SecureDesk is a secure, self-hosted remote support platform with encrypted access, giving IT teams full control over every session.

Selvo

Selvo is AI customer service software for small SaaS teams where founders, engineers and support all answer customers. Help center, live chat, shared inbox and an AI agent in one product. Most support tools charge for every person who might reply, so small teams end up deciding who is allowed to answer. Selvo works the other way around: Pro includes the whole team for $99 a month, and adding people never changes the price. Who it's for: small SaaS teams, roughly 2 to 15 people, where the founder, the engineers and the first support hire all answer customers. Teams that want their help center, chat and inbox in one place, with an AI agent that takes the repeat questions. What's in it: - AI agent. Answers chat from your help center and up to three website sources, links the article it used, and hands anything else to your team with a note on what was asked and what it tried. - Shared inbox. Chat and email together, with assignments, internal notes, mentions, tags, macros and keyboard shortcuts. - Help center. Hosted and searchable, on your own domain on Pro, with article feedback and SEO controls. - Live chat widget. Embeddable, with identity verification and a full SDK. - Tickets. Customer, back-office and tracker tickets, with custom types, states and a ticket form in the widget. - Reports. Conversations, responsiveness, CSAT, teammates and tickets. - For developers. A REST API, an MCP server for Claude and Cursor, and a CLI. Pricing: Starter is $39 a month for one person. Pro is $99 a month with unlimited team members and five help centers. The AI agent is $0.10 per conversation and free when it hands off. There is a 14-day free trial of Pro and no free plan. Switching: Selvo imports your articles, conversations, tickets and contacts, agents from Intercom, Zendesk, Help Scout, Freshdesk and Crisp. Selvo does the everyday support job: answering customers across chat, email and a help center, with AI taking the repeat questions. Phone support, SSO and SLAs are part of it. Founder-built and independent. We run our own support on Selvo.