Best Enterprise Search Software - Page 14

How Many Enterprise Search Software Products Does G2 Track?

Total Products under this Category: 303

Category Stats (Nov 2026)

  • Average Rating: 4.44/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Read AI (+0.57%) - Among all products in this category, Read AI recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Enterprise Search Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 85,400+ Authentic Reviews
  • 303+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Enterprise Search Software

G2 Grid® for Enterprise Search Software plotting products by satisfaction and market presence

Highlighted products: Slack, Notion, Glean, Guru, Elasticsearch, ClickUp, Customer Experience Agent Studio, and Microsoft Bing Web Search API.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-search-software/grids.json?focus%5B%5D=slack&focus%5B%5D=notion&focus%5B%5D=glean-technologies-glean&focus%5B%5D=guru&focus%5B%5D=elastic-elasticsearch&focus%5B%5D=clickup&focus%5B%5D=customer-experience-agent-studio&focus%5B%5D=microsoft-bing-web-search-api)

Finden

Finden is an AI workspace that unifies, automates and helps run your business — Connect all your data, across drives, devices, tools and applications — Organize files, enrich your data, chat with your data, and automatically find what matters in your Memory Bank. Finden enables businesses of all sizes to: - Improve productivity and operations: help you work with your data seamlessly, gain insights, reduce silo workflows and automate actions - Save time: less time sorting your data and more automation - Reduce costs: reduce number of SaaS tools and cloud storage. - Be more sustainable: manage inefficient use of data (more than 30% of data is redundant) - Remain secure: privacy is key - your data never used for any AI training.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Finden?

  • Quality of Support: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Finden?

Who Uses This Product?

  • Company Size: 150% Small

What Do G2 Reviewers Say About Finden?

AI-generated summary from verified user reviews

Pros
  • Users find Finden to be super user-friendly, making it easy to consolidate and search across multiple platforms.
  • Users find Finden offers easy access to multiple platforms, streamlining their workflow and saving valuable time.
  • Users appreciate the unified search capabilities of Finden, enhancing efficiency and organization across multiple platforms.
  • Users highlight the search efficiency of Finden, enabling quick access to clients' information across platforms seamlessly.
  • Users love the speed of搜索 with Finden, allowing quick access to important files and chats effortlessly.
Cons
  • Users note integration issues with Finden as not many project management tools are currently synced, like ClickUp.

What Are Recent G2 Reviews of Finden?

Findologic

Search and navigation are at the epicentre of a user’s path to purchase - Findologic has over 13 years of experience in optimising this and is one of the world’s leading providers today, bridging the gap between in-store and online retail experiences for 1,000+ businesses. Their comprehensive set of features supercharges customer journeys, optimising every element of a browser’s pathway to conversion for efficiency and intuitiveness.

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Findologic?

  • Quality of Support: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Findologic?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of Findologic?

What Are G2 Users Discussing About Findologic?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

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Freshchat

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary. Freshchat also provides a comprehensive view of the customer's conversation history and other relevant information, making agents more productive and enabling them to provide personalized experiences.

Average Rating: 4.4/5.0

Total Reviews: 473

How Do G2 Users Rate Freshchat?

  • Quality of Support: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Freshchat?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH
  • Phone: +1 (866) 832-3090

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Small, 36% Medium

What Do G2 Reviewers Say About Freshchat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Freshchat, enabling seamless management of multiple communication channels effortlessly.
  • Users appreciate the multi-channel support of Freshchat, streamlining customer responses and enhancing overall communication efficiency.
  • Users appreciate the ease of use and comprehensive features of Freshchat, enhancing customer support efficiency.
  • Users value the ease of implementing automation in Freshchat, significantly improving chat management and resolution times.
  • Users value the seamless integrations of Freshchat, streamlining communications across multiple channels for better support.
Cons
  • Users find AI limitations in Freshchat, noting its basic tool lacks advanced automation and understanding capabilities.
  • Users find the chatbot issues with Freshchat frustrating, as Freddy AI lacks understanding and automation features.
  • Users report chat issues with Freshchat, including confusing dashboards and unreliable notifications impacting communication.
  • Users find the learning curve steep, especially with custom reports and chatbot setup, affecting overall user experience.
  • Users find Freshchat's limited AI capabilities lacking compared to competitors, affecting automation and overall functionality.

What Are Recent G2 Reviews of Freshchat?

Galaktic

Taglr introduces AI-powered SaaS product 'Galaktic', a site search technology for highly personalized results. Galaktic is an SBU (strategic business unit) of Taglr- The Shopping Search Engine. ‘Galaktic’ uses machine learning to enable websites and mobile apps from various industries to deliver highly personalized results to visitor’s search queries. Galaktic is embedded with technology to continuously absorb consumer insights and deliver personalized search results. It has been specifically designed to increase visitor engagement by providing personalized and intuitive search suggestions and results for visitors based on their past interactions and preferences. The new SaaS offering specifically addresses major challenges for most e-commerce websites who are highly dependent on providing an engaging visitor experience. For e-commerce businesses, the Galaktic suite also works to deliver results for natural language queries powered by a library of products trained by thousands of natural language phrases. Galaktic works to continually optimize a website’s search functionality by harnessing a visitor’s past preferences as well as real-time interpretations of a visitor’s current actions on the website. Some features of Galaktic include Predictive Suggest, Personalized Recommendations, Search Optimizations, Dynamic Filters, and Geolocation which caters to the needs of several industries.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Galaktic?

  • Highlighting: 8.3/10 (Category avg: 8.4/10)
  • Quality of Support: 8.3/10 (Category avg: 8.9/10)
  • Natural Language: 6.7/10 (Category avg: 8.7/10)
  • File Types: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Galaktic?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Galaktic?

AI-generated summary from verified user reviews

Pros
  • Users find the intuitive interface of Galaktic makes it easy to use and integrate with other tools.
  • Users admire the easy integrations of Galaktic, enhancing their workflow across various programs and devices.
  • Users love the intuitive interface and excellent integration capabilities of Galaktic for project management and automation.
  • Users love the intuitive interface of Galaktic, making it easy to navigate and integrate with other tools.
Cons
  • Users note that constant training is necessary to fully leverage the functions of Galaktic, affecting usability.

What Are Recent G2 Reviews of Galaktic?

Glixy SLM

Glixy SLM is a small language model offering from Glixy Labs for business workflows, running on Glixy-operated infrastructure. It is designed for internal knowledge assistance, customer support assistance and document information extraction. Teams can ask questions about approved documents, review answers against their sources and define human review steps. Project scope, data requirements, deployment, pricing and support are agreed with Glixy Labs based on each team’s needs.

Who Is the Company Behind Glixy SLM?

HangerSearch

HangerSearch is a similarity search platform designed to help engineering teams locate relevant prior cases within large PDF archives. The software delivers a curated shortlist of four to five highly relevant results with exact page-level pointers. It identifies precedents by understanding case similarity rather than matching exact words, which allows it to find relevant cases even when different terminology or nicknames appear across reports. The platform operates through a three-step workflow. Teams connect existing PDF archives without requiring data migration, conduct searches with transparent term-driven results, and review matched cases with clear explanations. HangerSearch displays ranking reasons for each match, maintaining user control throughout the search process. The software offers cloud-based deployment with flexible billing options or on-premise installation. PDFs remain in user storage while the system indexes only extracted text to maintain data security.

Who Is the Company Behind HangerSearch?

Hanzo

Empower you compliance and legal teams to get the most out of unstructured data with Hanzo Ediscovery & Compliance solutions. Collect & archive highly dynamic and interactive websites + work apps like Gsuite & Slack. If you can see it, we can collect it and preserve it for your archives. Book a demo today!

Who Is the Company Behind Hanzo?

  • Seller: Hanzo
  • Year Founded: 2009
  • HQ Location: Portland, US
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

headful

Headful is a powerful and intuitive sales content management platform designed to simplify communication and empower sales teams. With headful, you can effortlessly share compelling stories, stay up to date, and achieve measurable success in your sales efforts. The platform offers a range of features that make content creation and maintenance a breeze. Even individuals without IT or design knowledge can design captivating sales content using their company's branding in a matter of seconds.

Who Is the Company Behind headful?

Hebbia

Who Is the Company Behind Hebbia?

  • Seller: Hebbia
  • Year Founded: 2020
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    159 employees on LinkedIn®

Hello Retail

Hello Retail e-commerce personalization software will increase the average basket size, convert more customers and increase your customer loyalty. Hello Retail personalizes your e-commerce store by displaying the right product to the right customer at the right time. Hello Retail creates a personalized experience through AI-based behavior recognition, resulting in solid product recommendations, search, and emails that will make more cross- and up sales for your e-commerce. Our approach to our customers is that your success is our success, so you will have experts onboarding and managing your account with you

Average Rating: 4.6/5.0

Total Reviews: 27

How Do G2 Users Rate Hello Retail?

  • Quality of Support: 9.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Hello Retail?

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 93% Small, 7% Medium

What Are Recent G2 Reviews of Hello Retail?

What Are G2 Users Discussing About Hello Retail?

Hulbee Enterprise Search

This company works like a search engine to retrieve data companies have but can no longer find across the intranet or internet.

Who Is the Company Behind Hulbee Enterprise Search?

  • Seller: Hulbee
  • Year Founded: 2017
  • HQ Location: Egnach, CH
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

IAMBot

IAMBot is the platform to automate the interaction between a business and its clients, utilizing state-of-the-art artificial intelligence and self-learning algorithms based on the latest scientific advances.

Who Is the Company Behind IAMBot?

Imaginario.ai

The best content you'll publish this quarter may already be in your library, buried in footage nobody has time to scrub through. Imaginario AI is the video intelligence layer for marketing and post-production teams. Imaginario's proprietary AI models understand every scene across visuals, speech, sound and people, so your whole library becomes searchable in plain language, without relying on manual tags or labels. Ask your library for a moment the way you'd ask a colleague and jump straight to it, reuse B-roll, generate transcripts and chapters in 100+ languages, and turn finished content or raw footage into social-ready clips and automatically assembled rough cuts with StoryLab™. Find, clip, reframe and export in one place, no downloading and re-uploading between tools. Imaginario connects to Google Drive, Dropbox, Box, Frame.io, AWS S3, Wasabi and Backblaze, and exports to Adobe Premiere Pro, DaVinci Resolve and Avid Media Composer.

Who Is the Company Behind Imaginario.ai?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated October 1, 2025