Total Products under this Category: 322
Last updated: October 26, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Salesforce Service Cloud, HubSpot Service Hub, AskNicely, ReputationStacker, Glassbox, Userback, Delighted, and Simplesat.
Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=reputationstacker&focus%5B%5D=glassbox&focus%5B%5D=userback&focus%5B%5D=delighted&focus%5B%5D=simplesat)
Everise has built, curated and seamlessly integrated critical applications your business needs to deliver a seamlessly unified customer & product support experience while maximizing your return on investment.
EXP+™ Engage elevates the power of human connection to build brand loyalty through email, chat, messaging and voice-based contact center services built upon a foundation of data-driven customer understanding.
The insight edge at your fingertips Imagine having all the answers to your business problems just a click away. ex-plor is your one stop shop to get closer to customers, discover their needs and predict the future.
Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.
ezySurvey.com provides Enterprise Feedback Management services to its Corporate Customers: a complete suite of advanced survey services from start to finish especially designed for large enterprises with geographically distributed offices or branches.
A turn-key solution for the Net Promoter Scoresm framework. Works perfectly on SaaS products, content sites, ecommerce stores or any other website & installs in under 5 minutes.
Feature Upvote is a feedback and feature voting board loved by video game studios and SaaS product teams. Customers submit suggestions and upvote the ones they care about, so the most requested ideas rise to the top. It replaces feedback scattered across email, help desk tickets, Discord, Steam forums, Reddit and social media with one place where nothing gets lost. Moderation is built in: merge duplicates in a few clicks, filter spam, and sort through large volumes of suggestions. Mark ideas as planned, under consideration or not planned, and customers are notified automatically when a status changes, so they know they were heard. It works well for Early Access launches and live-service updates, where feedback arrives faster than a team can read it. Create a branded board in just a few minutes, public or private, with a custom domain and embed options. It connects to Discord, Jira, Slack, Microsoft Teams, Linear, Zendesk and Zapier, and offers a REST API and MCP server. Studios behind games such as The Elder Scrolls Online, V Rising, Enshrouded, Core Keeper, Rematch, and Bodycam use it, as do SaaS teams such as GitKraken and Star Finanz. Used by hundreds of video games and SaaS product teams. Operating since 2017. Plans start at $49 per board per month, with unlimited players and moderators and a 30-day free trial, no credit card required.
Featuriq is an AI-powered feedback and feature voting tool for SaaS teams. Collect user feature requests in a public or embeddable board, let AI prioritize what to build next, and keep users in the loop with a public roadmap and changelog. Key features: AI prioritization — ranks feature requests by votes, recency, and customer ARR to tell you what to build next Feedback board — public or embeddable board where users submit and upvote requests AI deduplication — automatically merges similar requests in real time Roadmap — public-facing roadmap synced to post statuses Changelog — release notes that auto-notify voters when their request ships MCP server — connect Claude, Cursor, or any AI client to query your feedback data directly Free plan forever (35 monthly active users, 50 AI actions/mo). Paid plans from $19/mo.
feebak allows purecloud organizations to offer surveys to their callers soon after their conversation with an agent.
Rating: 5.0/5.0 stars
— Carolyn Stephany J.
Feedback allows your customers to easily and privately communicate with business management in real-time – that is, when they are experiencing your business, and not after they leave.
Managing your surveys is a breeze with Feedback Inn-s intuitive, user-friendly interface. Within minutes, you can start your first survey and let your clients tell you where your customer service falls short. Then tune your services so you can achieve a better customer experience. Monitor responses in real time through the dashboard and engage with your customers before it is too late. You can easily see suggestions and complaints on your desktop or mobile device and respond to concerns right away.
Feedback.one helps businesses collect and organize user feedback to make data-driven decisions. Instead of relying on emails, contact pages, or live chat, we add a small feedback button to your website. When clicked, it opens a simple form that can be filled out in less than a minute. Once feedback is submitted, your team can review, organize, and manage everything from a central dashboard. This helps your team see the bigger picture, identify trends, and make better product decisions.
