# Best Digital Process Automation (DPA) Software - Page 5 ## How Many Digital Process Automation (DPA) Software Products Does G2 Track? **Total Products under this Category:** 133 ### Category Stats (Aug 2026) - **Average Rating:** 4.57/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** HighGear (+1.06%) - Among all products in this category, HighGear recorded the largest rating increase compared to last month _Last updated: August 02, 2026_ ## How Does G2 Rank Digital Process Automation (DPA) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 8,800+ Authentic Reviews - 133+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Digital Process Automation (DPA) Software ![G2 Grid® for Digital Process Automation (DPA) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/digital-process-automation-dpa/grids.png?focus%5B%5D=3066&focus%5B%5D=20785&focus%5B%5D=1507&focus%5B%5D=18747&focus%5B%5D=160897&focus%5B%5D=1711&focus%5B%5D=83902&focus%5B%5D=1221) Highlighted products: Laserfiche, Bizagi, Appian, AuraQuantic, MuleSoft Automation, Creatio, Retool, and Pega Platform. Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-process-automation-dpa/grids.json?focus%5B%5D=laserfiche&focus%5B%5D=bizagi&focus%5B%5D=appian&focus%5B%5D=auraquantic&focus%5B%5D=mulesoft-automation&focus%5B%5D=creatio&focus%5B%5D=retool&focus%5B%5D=pega-platform) **Sponsored** ### QBench Labs deserve more than just another LIMS. They need a complete operating system for modern laboratory operations. QBench delivers exactly that – transforming how labs handle everything from order placement to sample processing to automated reporting. Think of QBench as your lab's operating system. Simple. Powerful. Adaptable. While other LIMS solutions force labs into rigid structures with heavy custom code and vendor dependency, QBench flows with your needs. It bends. It adapts. And when your processes evolve, QBench evolves with you. Here's what sets QBench apart: First, it adapts to your secret sauce. Every lab has its own distinct workflow, its own rhythm. QBench honors that uniqueness by offering unparalleled configurability. You shape the workflows. You define the data fields. You stitch together the automations. And through it all, QBench's team of former bench scientists works alongside you, offering expert guidance and value-added workflow suggestions. Next, it automates the tedious parts of lab work. Through its file parsers and robust API, QBench connects seamlessly with your existing instruments and systems, creating a unified ecosystem where data flows automatically. No manual data entry. No transcription errors. Reliable automation that lets your team focus on what truly matters: the science. Finally, QBench brings everything together in one powerful platform. Track inventory in real time. Give clients instant access to their results through a dedicated portal. Generate insights through built-in analytics. And maintain the highest quality standards with an integrated Quality Management System (QMS) that keeps you audit-ready, always. QBench empowers laboratories to work smarter. It's cloud-based, so you're always connected. It's secure, so your data stays protected. And it's constantly evolving, just like the science it supports. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1614&secure%5Bchosen_at%5D=2026-08-02T15%3A32%3A03Z&secure%5Bdisplayable_resource_id%5D=2136&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=69759&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=69759&secure%5Bresource_id%5D=1614&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdigital-process-automation-dpa%3Fpage%3D5%26platform%3Dhootsuite&secure%5Btoken%5D=b4133dd936f139b592b9f12a2d92589481c49b82b924b1e405455b23e69eaed0&secure%5Burl%5D=https%3A%2F%2Fqbench.com%2F&secure%5Burl_type%5D=custom_url) ### [Atticus](https://www.g2.com/products/atticus/reviews) With Atticus, verification no longer needs to be the most painful part of the disclosure process **Average Rating:** 3.0/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate Atticus? - **Workflow Automation:** 3.3/10 (Category avg: 9.0/10) - **Data Mapping:** 3.3/10 (Category avg: 8.7/10) - **Workflow Mapping:** 3.3/10 (Category avg: 9.0/10) - **Ease of Use:** 5.8/10 (Category avg: 8.9/10) #### Who Is the Company Behind Atticus? - **Seller:** [Atticus](https://www.g2.com/sellers/atticus) - **Year Founded:** 2017 - **HQ Location:** Collingwood, AU - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d7955d5557e3341b5c50ee1a0e5839a05cbc5b819e8aa36cac3cef67d1d54486&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatticustech%2F&secure%5Burl_type%5D=linkedin_company_website) 48 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Large, 50% Small #### What Do G2 Reviewers Say About Atticus? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Atticus, finding its interface intuitive and formatting options versatile. - Users appreciate the **user-friendly interface** and **versatile formatting options** that enhance their overall experience with Atticus. ##### Cons - Users face a **steep learning curve** with Atticus, making initial use challenging and time-consuming for newcomers. - Users find the **limited writing features** in Atticus restrict their creativity and efficiency in manuscript development. ### [Bonita](https://www.g2.com/products/bonita/reviews) Bonitasoft fully supports digital operations and modernization of information systems with Bonita, an open-source and extensible platform for automation and optimization of business processes. The Bonita platform accelerates development and production with clear separation between capabilities for visual programming and those for coding. BPMN graphical notation, full extensibility, and reusable components allow smooth collaboration among the different profiles on the IT team, and with the business teams. Bonita integrates with existing information systems, orchestrates heterogeneous systems, and provides deep visibility across all enterprise processes. CIOs can ensure an incremental and controlled evolution of enterprise applications, systems and business processes. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate Bonita? - **Workflow Automation:** 8.3/10 (Category avg: 9.0/10) - **Data Mapping:** 8.3/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.3/10 (Category avg: 9.0/10) - **Ease of Use:** 7.5/10 (Category avg: 8.9/10) #### Who Is the Company Behind Bonita? - **Seller:** [Bonita](https://www.g2.com/sellers/bonita) - **Year Founded:** 2009 - **HQ Location:** Boulogne-Billancourt, FR - **Twitter:** @bonitasoft 5,051 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0c210259bb079d3e6873f355036f9cd090fbb93856e4204966ceb0555ffbe02e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbonitasoft%2F&secure%5Burl_type%5D=linkedin_company_website) 94 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 67% Small, 33% Medium #### What Are Recent G2 Reviews of Bonita? **["Nice bpm suite for average projects"](https://www.g2.com/survey_responses/bonita-review-5222520)** **Rating:** 4.0/5.0 stars _— Victor F._ [Read full review](https://www.g2.com/survey_responses/bonita-review-5222520) **["Bonita Software is essential"](https://www.g2.com/survey_responses/bonita-review-4918499)** **Rating:** 5.0/5.0 stars _— Daniel P._ [Read full review](https://www.g2.com/survey_responses/bonita-review-4918499) #### What Are G2 Users Discussing About Bonita? - [What is BPM software?](https://www.g2.com/discussions/bonita-what-is-bpm-software) - [What is BPM software?](https://www.g2.com/discussions/what-is-bpm-software) - [Is Bonita BPM open source?](https://www.g2.com/discussions/is-bonita-bpm-open-source) - [How do you use Bonita studio?](https://www.g2.com/discussions/how-do-you-use-bonita-studio) - [What is Bonita tool?](https://www.g2.com/discussions/what-is-bonita-tool) ### [XMPro](https://www.g2.com/products/xmpro/reviews) About XMPro iBOS (Intelligent Business Operations Suite) XMPro iBOS is the world’s only AI-powered suite of tools and frameworks specifically designed to empower industrial companies to rapidly compose intelligent business operations and process solutions at scale. Founded in 2009, XMPro has been a pioneer in digital transformation, enabling clients to streamline operations, enhance efficiency, and achieve significant ROI. Our suite accelerates the journey toward becoming smart, connected enterprises. Why Choose XMPro iBOS? In today's fast-paced industrial landscape, companies face significant challenges in optimizing their operations and driving efficiency. Traditional operations management approaches are no longer sufficient. XMPro iBOS offers a comprehensive solution that integrates advanced AI, automation, and digital twins, empowering businesses to achieve rapid digital transformation. Key Features: Intelligence: XMPro's AI capabilities bring intelligence to solution building by leveraging machine learning, natural language processing, and predictive analytics. Automation: From human workflows to fully autonomous operations, XMPro spans the entire spectrum of automation. Digital Twin Scope: The digital twin scope ranges from discrete assets to systems of systems. Flexible Deployment: XMPro iBOS offers flexible deployment options—on-premise, cloud, or hybrid. Data streams can run on the edge for real-time analysis, ensuring seamless integration and optimized performance. Co-Pilot and GenAI Capabilities: XMPro’s Co-Pilot and GenAI capabilities enable users to interrogate real-time data and perform in-depth analysis effortlessly, providing immediate, actionable insights and recommendations. Unified Framework: XMPro allows companies to advance simultaneously across intelligence, automation, and digital twin dimensions, providing a flexible and scalable framework that adapts to evolving needs. This unified solution drives rapid digital transformation, optimizes processes, and fosters a comprehensive understanding of business operations. Real-World Applications: - Condition Monitoring: Monitor equipment health and performance in real-time to predict failures and reduce downtime. - Predictive Maintenance: Use AI and machine learning to forecast maintenance needs and prevent unexpected breakdowns. - Process Optimization: Improve efficiency and productivity by optimizing operational processes. - Energy Management: Enhance energy efficiency and reduce costs by monitoring and managing energy consumption. - Supply Chain Optimization: Streamline supply chain operations for better inventory management and faster delivery times. - Quality Control: Ensure high-quality production by monitoring and analyzing quality metrics in real-time. - Asset Management: Track and manage assets effectively to extend their lifespan and optimize utilization. - Environmental Monitoring: Monitor environmental parameters to ensure compliance and sustainability. - Production Scheduling: Optimize production schedules to maximize throughput and minimize delays. - Golden Batch: Achieve consistent and optimal production batches by analyzing and replicating best-performing batches. - Asset Performance Management (APM): Maximize asset reliability and performance through comprehensive monitoring and analysis. - Overall Equipment Effectiveness (OEE): Enhance equipment efficiency by measuring and improving availability, performance, and quality. - Environmental, Social, and Governance (ESG): Meet ESG goals by monitoring environmental impact, ensuring social responsibility, and maintaining governance standards. Transform Your Operations: Imagine a world where your operations are seamlessly integrated, and all your data flows freely across systems, providing real-time insights and a unified view of your business. With XMPro, this vision becomes a reality, transforming the future of industrial operations with smarter, more efficient processes powered by AI, automation, and digital twins. Get Started Today: Ready to transform your operations? Discover how XMPro iBOS can help you achieve rapid digital transformation, improve operational intelligence, and maintain a competitive edge. Visit our website for more information and schedule a demo today. For more information, visit www.xmpro.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 14 #### How Do G2 Users Rate XMPro? - **Workflow Automation:** 9.2/10 (Category avg: 9.0/10) - **Data Mapping:** 9.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.2/10 (Category avg: 9.0/10) - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) #### Who Is the Company Behind XMPro? - **Seller:** [XMPro](https://www.g2.com/sellers/xmpro) - **Year Founded:** 2009 - **HQ Location:** Dallas, TX - **Twitter:** @xmpro 376 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fda0a46b11490c7fb64cce589782ab22ff43c98c30067ffee7cf39b3fd80a63c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxmpro-inc%2F&secure%5Burl_type%5D=linkedin_company_website) 51 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Small, 36% Medium #### What Do G2 Reviewers Say About XMPro? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of XMPro, noting its user-friendly design and simple setup process. - Users commend the **powerful data analysis** features of XMPro, which enhance decision-making and operational efficiency. - Users commend the **exceptional customer support** of XMPro, offering assistance anytime through multiple channels for seamless experiences. - Users find XMPro offers **easy implementation** , allowing seamless integration and efficient deployment across organizations. - Users find XMPro's **powerful analytics and predictive features** greatly enhance decision-making and operational efficiency. ##### Cons - Users find the **pricing model expensive** , citing high costs and additional fees impacting overall value. - Users report **performance issues** with XMPro, noting slowdowns during peak hours and high user activity. - Users find the **setup and configuration time-consuming** , which can hinder initial implementation without dedicated IT support. - Users find the **complex setup** of XMPro iBOS challenging, especially without dedicated IT support for configuration. - Users report **data management issues** with XMPro, citing inactivity fees and withdrawal delays as significant drawbacks. #### What Are Recent G2 Reviews of XMPro? **["XMPro Is Easy To Use And Integrate For Business Operations."](https://www.g2.com/survey_responses/xmpro-review-10755349)** **Rating:** 4.0/5.0 stars _— Washington J._ [Read full review](https://www.g2.com/survey_responses/xmpro-review-10755349) **["Intelligent Analytics for Risk Mitigation"](https://www.g2.com/survey_responses/xmpro-review-10984358)** **Rating:** 4.0/5.0 stars _— Verified User in Banking_ [Read full review](https://www.g2.com/survey_responses/xmpro-review-10984358) ### [Claromentis Business Process Automation](https://www.g2.com/products/claromentis-business-process-automation/reviews) Our platform helps you grow your business with secure, scalable automation. For 25 years, we have helped businesses reinvent themselves through technology. This is why hundreds of companies worldwide trust us to simplify and streamline operational, compliance and quality processes. Our simple, no code e-forms and workflows mean anyone can create powerful, scalable processes. Boosting collaboration, engagement and productivity across your business. ISO and HIPAA certified, our BPA platform also helps you prepare and pass audits with ease. Customers can access templates to streamline compliance processes such as internal audits, lesson logs, and incident reports. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 #### How Do G2 Users Rate Claromentis Business Process Automation? - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) #### Who Is the Company Behind Claromentis Business Process Automation? - **Seller:** [Claromentis Ltd](https://www.g2.com/sellers/claromentis-ltd) - **Year Founded:** 1998 - **HQ Location:** Brighton, East Sussex - **Twitter:** @claromentis 4,675 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=00e88f2c86683409336f3cb6c608380947e23b28189166aaa08b0beed14cad3e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclaromentis-ltd%2F&secure%5Burl_type%5D=linkedin_company_website) 27 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 33% Medium, 33% Small #### What Do G2 Reviewers Say About Claromentis Business Process Automation? _AI-generated summary from verified user reviews_ ##### Pros - Users love how Claromentis provides **smooth automation** of workflows, saving time and enhancing visibility into tasks. - Users value the **streamlined automation** of workflows, enhancing efficiency and visibility in their daily tasks. - Users value the **customization capabilities** of Claromentis, enabling tailored workflows that enhance their organizational efficiency. - Users value the **ease of use** of Claromentis, simplifying workflows and enhancing productivity through automation. - Users appreciate the **easy integrations** with tools like document storage and HR systems that enhance workflow automation. ##### Cons - Users find the **difficult navigation** in Claromentis Business Process Automation can hinder customization and efficiency. - Users find the **difficult setup** of Claromentis Business Process Automation frustrating, especially when customization requires extra time. - Users find that **limited customization** in Claromentis can lead to frustration and extended setup times. - Users feel that the **limited flexibility** in customization of Claromentis can lead to frustration and delays. - Users note that the **outdated interface** of Claromentis Business Process Automation can hinder navigation and overall user experience. #### What Are Recent G2 Reviews of Claromentis Business Process Automation? **["Advanced eforms and business workflow tool"](https://www.g2.com/survey_responses/claromentis-business-process-automation-review-8170724)** **Rating:** 5.0/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/claromentis-business-process-automation-review-8170724) **["Streamlines Workflows, But Could Use More Flexibility"](https://www.g2.com/survey_responses/claromentis-business-process-automation-review-11972722)** **Rating:** 4.0/5.0 stars _— Gurleen K._ [Read full review](https://www.g2.com/survey_responses/claromentis-business-process-automation-review-11972722) ### [Daylight](https://www.g2.com/products/daylight-daylight/reviews) Daylight's low-code platform makes it easy for your business teams to simplify and digitize your current processes through rapid iterations while addressing IT concerns like security, privacy, scalability and integration. From modernizing legacy systems to improving the flow of data and information between people, processes and systems, we empower your business users and IT teams to streamline inefficient processes and free up valuable resources to complete more projects. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Daylight? - **Workflow Automation:** 8.3/10 (Category avg: 9.0/10) - **Data Mapping:** 6.7/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.3/10 (Category avg: 9.0/10) - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind Daylight? - **Seller:** [Daylight](https://www.g2.com/sellers/daylight) - **HQ Location:** Toronto, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e311f6d8d60802acba187a536a6182129dc882c9249c41b8f74049e811ccca21&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdaylightio%2F%3ForiginalSubdomain%3Dca&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium ### [EdgeReady Cloud](https://www.g2.com/products/edgeready-cloud/reviews) Pillir is the developer of a low-code/no-code, cloud-native platform that enables organizations to develop mission-critical apps 20 times faster than traditional methods, leveraging the power of SAP’s digital core from any device, with or without connectivity. Pillir’s platform automatically converts legacy custom business processes to modern cloud-native applications, available on the web and via any mobile device. It enables organizations at any stage of their SAP journey to accelerate their digital transformation, enabling innovation at the edge while maintaining a clean SAP digital core. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind EdgeReady Cloud? - **Seller:** [Pillir](https://www.g2.com/sellers/pillir) - **Year Founded:** 2013 - **HQ Location:** Chandler, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a9e633c25f5274272876819fbbbf58b1fb2bd790c4598bbc74a74beab136316&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpillir&secure%5Burl_type%5D=linkedin_company_website) 61 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of EdgeReady Cloud? **["The best solution for SAP business processes modernization"](https://www.g2.com/survey_responses/edgeready-cloud-review-4914039)** **Rating:** 5.0/5.0 stars _— Kevin G._ [Read full review](https://www.g2.com/survey_responses/edgeready-cloud-review-4914039) #### What Are G2 Users Discussing About EdgeReady Cloud? - [What is EdgeReady Cloud used for?](https://www.g2.com/discussions/what-is-edgeready-cloud-used-for) ### [eLegere](https://www.g2.com/products/elegere/reviews) eLegere is the No-Code & Low-Code Italian Application Building Platform that transforms shadow and unstructured processes into centralized BI & AI data-ready digital assets. With eLegere, medium and large organizations can create applications to govern operational data and processes without coding. Using an intuitive visual approach within an all-in-one platform, users can design, configure, and enable fully functioning web/mobile applications for data collection, integration, enrichment, and validation. Process owners of any organization and business function can tailor collaborative and flexible applications, customizing their layout, features/functionalities, access privileges, and operational rules to their specific needs in an easy and fast way. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate eLegere? - **Ease of Use:** 6.7/10 (Category avg: 8.9/10) #### Who Is the Company Behind eLegere? - **Seller:** [Vesenda](https://www.g2.com/sellers/vesenda) - **Year Founded:** 2012 - **HQ Location:** Pavia, IT - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=967cf131a00ca1e2df5a4c9ed22528a67d8e2bb833a31dc880b21f6f9496067e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvesenda%2F&secure%5Burl_type%5D=linkedin_company_website) 16 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of eLegere? **["simple and intuitive management"](https://www.g2.com/survey_responses/elegere-review-8296876)** **Rating:** 5.0/5.0 stars _— MATTEO P._ [Read full review](https://www.g2.com/survey_responses/elegere-review-8296876) **["to replace Excel files in the company"](https://www.g2.com/survey_responses/elegere-review-8413452)** **Rating:** 4.0/5.0 stars _— Giacomo S._ [Read full review](https://www.g2.com/survey_responses/elegere-review-8413452) ### [HCL LEAP](https://www.g2.com/products/hcl-technologies-hcl-leap/reviews) HCL Leap is a low-code development platform that enables users to create sophisticated web applications for data collection and process automation without writing code. Its intuitive drag-and-drop interface allows for rapid design, building, and deployment of applications, making it accessible to both technical and non-technical users. Key Features and Functionality: - No-Code Development: Empowers users to build enterprise-grade applications without specialized IT skills. - Dynamic Workflows: Facilitates the creation of workflows with role assignments that can be dynamically determined at runtime, enhancing process flexibility. - API Access: Each application includes a REST API, allowing for operations such as creating, reading, updating, and deleting records, with role-based access controls ensuring data security. - Mobile-Friendly Design: Applications are responsive and optimized for mobile devices, ensuring a seamless user experience across various platforms. - Integration Capabilities: Supports integration with various data sources, including SaaS services and databases, through HCL Link, facilitating real-time data synchronization. Primary Value and User Solutions: HCL Leap addresses the need for rapid application development by enabling business users to create and deploy applications up to 70% faster than traditional methods. This accelerates digital transformation initiatives, allowing organizations to streamline processes, enhance efficiency, and respond swiftly to changing business requirements. By reducing reliance on specialized IT resources, HCL Leap democratizes application development, empowering users across various departments to innovate and improve workflows. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate HCL LEAP? - **Ease of Use:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind HCL LEAP? - **Seller:** [HCL Technologies](https://www.g2.com/sellers/hcl-technologies) - **Year Founded:** 1999 - **HQ Location:** Noida, Uttar Pradesh - **Twitter:** @hcltech 425,043 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=956a02ad8dbfeae42d5674b0244526801e33ae7988583df05d94f7af84d4ede2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1756%2F&secure%5Burl_type%5D=linkedin_company_website) 246,058 employees on LinkedIn® - **Ownership:** NSE - National Stock Exchange of India #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of HCL LEAP? **["New technology - great and easy to build small apps"](https://www.g2.com/survey_responses/hcl-leap-review-5060093)** **Rating:** 5.0/5.0 stars _— Verified User in Telecommunications_ [Read full review](https://www.g2.com/survey_responses/hcl-leap-review-5060093) ### [Nected](https://www.g2.com/products/nected/reviews) Nected is a low-code/no-code rule engine and workflow automation/orchestration platform designed to facilitate rapid deployment of workflows and rules for product, growth, and tech teams. It allows users to integrate applications, create rules using a no-code editor, and sync outcomes with databases or trigger actions via APIs. The platform aims to accelerate time to market and reduce the technical bandwidth needed for repetitive tasks. **Average Rating:** 4.6/5.0 **Total Reviews:** 26 #### How Do G2 Users Rate Nected? - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) #### Who Is the Company Behind Nected? - **Seller:** [Socioverse Tech](https://www.g2.com/sellers/socioverse-tech) - **Year Founded:** 2022 - **HQ Location:** Gurugram, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1e4bfce0fdebe7fafbcded339483550d9af901dbc33e3f548a76fd7a91e862a2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnected-ai&secure%5Burl_type%5D=linkedin_company_website) 16 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software - **Company Size:** 42% Medium, 38% Small #### What Do G2 Reviewers Say About Nected? _AI-generated summary from verified user reviews_ ##### Pros - Users find Nected's **ease of use** remarkable, facilitating task delegation and seamless integration for better productivity. - Users value Nected's **workflow management capabilities** , enhancing team collaboration and streamlining complex processes efficiently. - Users love the **easy-to-use automation** of Nected, enabling complex workflows without coding and enhancing teamwork. - Users value the **responsive customer support** from Nected, enhancing their experience and facilitating effective problem-solving. - Users appreciate the **easy integrations** of Nected, enabling smooth workflows and enhanced efficiency in complex processes. ##### Cons - Users find the **learning curve challenging** initially, requiring training for effective implementation and use of Nected. - Users find the **learning difficulty** with Nected challenging, needing time and guidance to fully utilize its features. - Users find Nected **not intuitive** , requiring extensive knowledge to navigate effectively and hindering wider accessibility. - Users find that implementing Nected requires **technical expertise** , making it challenging for those lacking experience. - Users find Nected requires **extensive expertise** , making it challenging for those without prior knowledge to use effectively. #### What Are Recent G2 Reviews of Nected? **["The software helps us in creating baseline rules for our business automation"](https://www.g2.com/survey_responses/nected-review-11709357)** **Rating:** 5.0/5.0 stars _— Kishore K._ [Read full review](https://www.g2.com/survey_responses/nected-review-11709357) **["Nected is a tool that doesn't need professional coding for changing the work flow"](https://www.g2.com/survey_responses/nected-review-11443692)** **Rating:** 4.0/5.0 stars _— Arpit S._ [Read full review](https://www.g2.com/survey_responses/nected-review-11443692) ### [Neota](https://www.g2.com/products/neota/reviews) Neota is a no-code application development platform that enables organizations to create, automate, and manage digital solutions for complex business processes. It functions as a type of business process automation (BPA) and workflow automation software designed for legal, compliance, operations, and other enterprise teams that need to systematize decision-making, document generation, and multi-step processes without writing code. Neota supports users who want to build structured, rules-driven applications that guide decisions, streamline repetitive tasks, and reduce manual work. The platform combines visual development tools, configurable logic, and modular building blocks so users can design solutions that match existing workflows and integrate with other systems within the enterprise technology environment. Because the platform is no-code, subject matter experts can contribute directly to solution design without relying solely on engineering resources. Neota is commonly used by legal departments, law firms, compliance teams, and operations professionals who need to standardize assessments, automate document creation, manage intake processes, or build guided decision tools. The platform’s capabilities allow teams to map out business logic, create dynamic user interfaces, and connect data across systems while maintaining governance and security standards expected in enterprise environments. Key capabilities of Neota include: Visual no-code development tools that allow users to build decision logic, workflows, and user interfaces without programming. Modular building blocks for workflow automation, document automation, data collection, and decisioning. Integration features that connect applications to existing enterprise systems, including document management, identity tools, and internal databases. Governance and deployment tools that support version control, permissions, and secure rollout across teams. Analytics and reporting to track usage, process outcomes, and application performance. Organizations use Neota to address use cases such as legal triage, regulatory assessments, automated document workflows, compliance questionnaires, matter intake, and other structured processes that benefit from automation. The platform helps teams reduce manual steps, apply consistent logic, and standardize high-volume tasks. Neota’s flexibility allows teams to build both simple and complex applications, ranging from guided questionnaires to multi-stage workflows with conditional logic, approvals, and document generation. Overall, Neota provides a structured environment for designing, testing, and deploying digital solutions that support operational efficiency and consistency. It allows enterprises to scale process automation by empowering business experts to participate directly in solution development while retaining the controls needed for enterprise use. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Neota? - **Workflow Automation:** 6.7/10 (Category avg: 9.0/10) - **Data Mapping:** 10.0/10 (Category avg: 8.7/10) - **Workflow Mapping:** 10.0/10 (Category avg: 9.0/10) - **Ease of Use:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind Neota? - **Seller:** [NeotaLogic](https://www.g2.com/sellers/neotalogic) - **Year Founded:** 2010 - **HQ Location:** New York, US - **Twitter:** @NeotaLogic 3,684 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d359c473b7f5f6def3345f793bbf11131d3b53a4924ef2086b9fa6a92e7ac61&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fneota-logic-inc%2F&secure%5Burl_type%5D=linkedin_company_website) 55 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Neota? **["Rapidly implementing simple internal applications"](https://www.g2.com/survey_responses/neota-review-10171876)** **Rating:** 5.0/5.0 stars _— Olga L._ [Read full review](https://www.g2.com/survey_responses/neota-review-10171876) ### [Nextworld Platform](https://www.g2.com/products/nextworld-platform/reviews) Nextworld is an application generation platform designed for developing enterprise-grade applications, automations, and AI-powered processes, all within a single governed environment. This innovative solution allows organizations to create and deploy applications without the need for extensive coding knowledge, enabling users to focus on building solutions that meet their specific operational needs. By eliminating the traditional rip-and-replace model, Nextworld helps businesses avoid accumulating new technical debt while enhancing their existing systems. Targeted primarily at mid-sized, high-growth companies seeking to optimize their operations, Nextworld caters to a diverse range of users, including IT departments, business analysts, and operational teams. The platform empowers these users to build applications that traditional ERP systems may not support, such as operational apps, internal tools, and workflow systems. Additionally, the AI-powered app generation feature allows for the rapid creation of applications, streamlining the development process and reducing time-to-market for new solutions. One of the standout features of Nextworld is its ability to automate processes across the entire organization. Intelligent agents facilitate orchestration of work between various ERPs, systems, teams, and data sources, ensuring that tasks are completed efficiently and effectively. This interconnectedness not only enhances productivity but also allows for a more cohesive workflow, as users can manage and monitor processes from a centralized platform. Furthermore, the headless capabilities of Nextworld ensure that data and logic are not confined to a single application, providing the flexibility to surface information wherever it is needed within the organization. Security is a critical consideration for enterprise applications, and Nextworld addresses this by automatically inheriting enterprise-grade security measures. Features such as role-based access, gated promotion, and comprehensive audit trails ensure that sensitive information is protected while maintaining compliance with industry standards. The platform is also SOC 1 and SOC 2 Type II attested, reinforcing its commitment to security and reliability. With Nextworld, organizations can operate with a single source of truth, enabling them to make informed decisions based on accurate and up-to-date data. Overall, Nextworld represents a significant advancement in the realm of no-code development platforms, offering a robust solution for enterprises looking to innovate and streamline their operations. By combining ease of use with powerful automation and security features, Nextworld stands out as a comprehensive tool for organizations aiming to enhance their operational efficiency and agility. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate Nextworld Platform? - **Ease of Use:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind Nextworld Platform? - **Seller:** [Nextworld](https://www.g2.com/sellers/nextworld) - **Company Website:** www.nextw.com - **Year Founded:** 2016 - **HQ Location:** Greenwood Village, US - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=286eb6a35857f4f1cf2c1f6e2adb4606d46b2907bc7267343517a86c6482c375&secure%5Burl%5D=http%3A%2F%2Flinkedin.com%2Fcompany%2Fnextworld&secure%5Burl_type%5D=linkedin_company_website) 273 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Medium, 50% Small #### What Do G2 Reviewers Say About Nextworld Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users benefit from the **automation efficiency** of Nextworld Platform, significantly enhancing productivity with streamlined processes. - Users appreciate the **ease of use** of Nextworld Platform, enhancing productivity with its user-friendly integration and automation. - Users value the **user-friendly integration** of Nextworld Platform, significantly boosting productivity with seamless automation and AI features. ##### Cons - Users experience challenges with **initial setup and data handling limitations** on the Nextworld Platform, affecting usability. - Users face **limited customization** options in Nextworld Platform, impacting their overall experience and setup efficiency. - Users struggle with **setup difficulties** in Nextworld Platform, finding customization challenging and experiencing occasional misinterpretations. #### What Are Recent G2 Reviews of Nextworld Platform? **["Great AI Tool"](https://www.g2.com/survey_responses/nextworld-platform-review-8534172)** **Rating:** 5.0/5.0 stars _— Manoharan R._ [Read full review](https://www.g2.com/survey_responses/nextworld-platform-review-8534172) **["Customizable and Intuitive ERP with Minor Setup Challenges"](https://www.g2.com/survey_responses/nextworld-platform-review-12639622)** **Rating:** 4.5/5.0 stars _— Alex H._ [Read full review](https://www.g2.com/survey_responses/nextworld-platform-review-12639622) ### [Ultimus BPM](https://www.g2.com/products/ultimus-bpm/reviews) Ultimus is a leading global provider of workflow applications and BPM-based enterprise solutions that helps companies grow their business, increase profits and control risk. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Ultimus BPM? - **Seller:** [Ultimus](https://www.g2.com/sellers/ultimus) - **Year Founded:** 1994 - **HQ Location:** New York, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5ce86442a3178d9342c23171d13659fbd630d5cff8b12320ac4f941cc3684b9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fultimus&secure%5Burl_type%5D=linkedin_company_website) 178 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of Ultimus BPM? **["Great for developed businesses"](https://www.g2.com/survey_responses/ultimus-bpm-review-1063584)** **Rating:** 4.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/ultimus-bpm-review-1063584) #### What Are G2 Users Discussing About Ultimus BPM? - [What is Ultimus BPM used for?](https://www.g2.com/discussions/what-is-ultimus-bpm-used-for) ### [Virtus Flow](https://www.g2.com/products/virtus-flow/reviews) Virtus Flow is a REAL No-Code Digital Process Automation platform (BPM) designed to streamline ANY business process using intelligent workflows and web forms. A Purchase Requisition process can be automated as fast as in 10 Minutes. Virtus Flow is used by customers of different industries from Banks to Healthcare companies, Manufacturer to Service companies on different continents. You can save up to 80% of your time designing interactive workflows with a mix of forms, logic, and conditions. All-visual, no need to code. Start in minutes with 50+ process templates and Out-of-the-box apps. Manage users' roles and permissions. Virtus Flow provides the most comfortable experience when we talk about process automation. We provide full support to your business, designing and implementing the processes for you. On top of that, you can use out-of-the-box applications designed with modern technology to help even non-technical people create amazing things. We have your back! **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Virtus Flow? - **Workflow Automation:** 10.0/10 (Category avg: 9.0/10) - **Workflow Mapping:** 10.0/10 (Category avg: 9.0/10) - **Ease of Use:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind Virtus Flow? - **Seller:** [Virtus Flow](https://www.g2.com/sellers/virtus-flow) - **Year Founded:** 2019 - **HQ Location:** Miami, US - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=33651262a030a8c6ef3427a8873ec30eca10b1a5af48aadb9c95ddbb52b0a9b1&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fvirtusflow&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Virtus Flow? **["I automated 10 processes in one week without the need of my IT department."](https://www.g2.com/survey_responses/virtus-flow-review-4239457)** **Rating:** 5.0/5.0 stars _— Lorenzo C._ [Read full review](https://www.g2.com/survey_responses/virtus-flow-review-4239457) #### What Are G2 Users Discussing About Virtus Flow? - [What is Virtus Flow used for?](https://www.g2.com/discussions/what-is-virtus-flow-used-for) ### [Work Intelligence Platform](https://www.g2.com/products/work-intelligence-platform/reviews) Workfellow is the bridge between human work and technology. It connects people with the optimal solutions to make work smarter. The end result is better employee experience, improved workflow, and more time for meaningful things. Workfellow - better work for better business with a zero effort guarantee. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Work Intelligence Platform? - **Ease of Use:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind Work Intelligence Platform? - **Seller:** [Workfellow](https://www.g2.com/sellers/workfellow) - **Year Founded:** 2020 - **HQ Location:** Helsinki, FI - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f2bdffa462a18edf438e76217ad2304dc4db78001940701b83916dcb12ab7e20&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fworkfellow-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 7 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Work Intelligence Platform? **["The Best Analytics and Business intelligence Platform in the market"](https://www.g2.com/survey_responses/work-intelligence-platform-review-9806822)** **Rating:** 5.0/5.0 stars _— javed s._ [Read full review](https://www.g2.com/survey_responses/work-intelligence-platform-review-9806822) ### [AgileXRM](https://www.g2.com/products/agilexrm/reviews) AgileXRM is the intelligent automation layer that turns Microsoft Power Platform and Dynamics 365 into a true enterprise-grade application platform. Built exclusively for the Microsoft ecosystem, AgileXRM delivers deterministic Business Process Management (BPM) and guided dialog experiences, seamlessly extending Dataverse, Power Apps, Dynamics 365, and Copilot with the structure, control, and orchestration that native tools alone can’t provide. It bridges the critical gap between simple canvas apps and mission-critical, scalable enterprise solutions, without the usual explosion in complexity, custom code, or developer dependency. Why B2B leaders choose AgileXRM: - Model once, deploy instantly: Use the familiar, drag-and-drop Microsoft Visio interface to visually design, validate, and publish complex processes and wizard-style dialogs. Zero downtime deployments and built-in metadata awareness mean business users and citizen developers can move from idea to live process in days, not months. - AI-powered yet fully governable : AgileXRM orchestrates Microsoft AI agents inside structured BPM flows. AI handles routine decisions, data analysis, and adaptive tasks while BPM enforces rules, escalations, SLAs, and audit trails, delivering automation that is both innovative and explainable, compliant, and controllable. - Complete process lifecycle control: The Process Manager gives you real-time visibility, in-flight model migration, live flow changes, error auto-recovery, and detailed analytics on every running instance. No more stuck processes or “black box” automation. - Enterprise-ready dialogs: AgileDialogs creates consistent, intuitive wizard-like experiences for both internal teams and external customers or partners, boosting user adoption and eliminating the “what you asked for isn’t what you got” problem common in Power Platform projects. The result for your organization: Faster time-to-value on digital transformation initiatives. Dramatically lower reliance on scarce technical experts. Reduced solution sprawl and over-customization. And the confidence that every process is auditable, scalable, and future-proof inside your existing Microsoft investment. AgileXRM lets you run your business your way, delivering AI-powered apps that are smarter, faster, and more reliable than anything the Power Platform could achieve on its own. Trusted by leading global enterprises, it’s the strategic accelerator that turns Microsoft’s low-code promise into enterprise reality. #### Who Is the Company Behind AgileXRM? - **Seller:** [Agile Dialogs](https://www.g2.com/sellers/agile-dialogs) - **Year Founded:** 2006 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f207a64901baacdc7a7023ddb299c411e9580ae4313339317cdd32d5dd0240ee&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fagilexrm%2F&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/digital-process-automation-dpa?order=g2_score&page=4&platform=hootsuite#product-list) - [1](/categories/digital-process-automation-dpa?order=g2_score&platform=hootsuite#product-list) - [2](/categories/digital-process-automation-dpa?order=g2_score&page=2&platform=hootsuite#product-list) - [3](/categories/digital-process-automation-dpa?order=g2_score&page=3&platform=hootsuite#product-list) - [4](/categories/digital-process-automation-dpa?order=g2_score&page=4&platform=hootsuite#product-list) - 5 - [6](/categories/digital-process-automation-dpa?order=g2_score&page=6&platform=hootsuite#product-list) - [7](/categories/digital-process-automation-dpa?order=g2_score&page=7&platform=hootsuite#product-list) - [8](/categories/digital-process-automation-dpa?order=g2_score&page=8&platform=hootsuite#product-list) - [9](/categories/digital-process-automation-dpa?order=g2_score&page=9&platform=hootsuite#product-list) - [Next ›Next ›](/categories/digital-process-automation-dpa?order=g2_score&page=6&platform=hootsuite#product-list) Spotlight Categories [Analytics Platforms](https://www.g2.com/categories/analytics-platforms) [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) [Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety) [Experience Management Software](https://www.g2.com/categories/experience-management) Similar Categories - [Business Automation Platforms (BAPs)](/categories/business-automation-platforms-baps) - [Business Process Management](/categories/business-process-management) - [Business Process Simulation](/categories/business-process-simulation) - [Decision Management Platforms](/categories/decision-management-platforms) - [Intelligent Document Processing (IDP)](/categories/intelligent-document-processing-idp) - [Other Process Automation](/categories/other-process-automation) - [Process Mining](/categories/process-mining-tools) - [Process Orchestration](/categories/process-orchestration) - [Robotic Process Automation (RPA)](/categories/robotic-process-automation-rpa) - [Workflow Management](/categories/workflow-management) [Browse Digital Process Automation (DPA) Themes](/categories/digital-process-automation-dpa/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated October 3, 2024 Digital process automation (DPA) software is an emerging market of tools containing features found in many technologies, including a number of [process automation](https://www.g2.com/categories/process-automation) and [rapid application development software](https://www.g2.com/categories/rapid-application-development-rad) technologies. These tools help companies develop completely automated, end-to-end case and process solutions. DPA platforms provide the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow. The underlying technology in DPA software is similar to that of low-code development and business process management tools. A key differentiator between DPA and other rapid application development tools is the role of the citizen developer. Users can often, but not always, build workflows and simple business applications using DPA platforms without any coding experience, while developers and designers can fine-tune functionality and appearance. But DPA tools are used as more of a digital transformation tool rather than a workplace innovation solution. DPA tools provide unified cross-channel experiences for both internal and external purposes by coupling workflow automation and operational intelligence to improve efficiency across the board. Intelligent automation and case management technologies are combined to optimize orchestration and standardize user experience. To qualify for inclusion in the Digital Process Automation (DPA) category, a product must: - Provide robotic and digital process automation capabilities - Facilitate end-to-end case management features - Incorporate some level of intelligent automation - Provide low-code application and workflow development capabilities Show More * * * ## How Do You Choose the Right Digital Process Automation (DPA) Software? ### What You Should Know About Digital Process Automation (DPA) Software ### What is Digital Process Automation (DPA) Software? Digital process automation (DPA) software is a relative newcomer in the [process automation](https://www.g2.com/categories/process-automation) space. In some regards, it is a continuation of, and improvement to, traditional [business process management software](https://www.g2.com/categories/business-process-management), as it also helps define, automate, and report on processes that are intended to help optimize businesses to deliver on company goals. A key difference is that DPA involves an aspect of intelligence, or artificial intelligence, inasmuch as it is focused on providing an end-to-end solution to improve workflows and processes. As opposed to [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), which focuses on the automation of particular tasks, DPA provides a platform that is used to transform an entire business, providing an end-to-end approach to automation. These tools include the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow. While these types of automation technologies are often perceived as fundamentally back-office solutions, successful companies are leveraging it for managing all aspects of workflow automation, including customer service, recruitment, leave management, and much more. Key Benefits of DPA Software - Increase productivity, to allow workers to focus on higher-level, human-centric tasks - Boost efficiency by giving humans the automation tools they need to succeed - Improve accuracy through tried-and-tested automation that removes the possibility of human error ### Why Use Digital Process Automation (DPA) Software? Businesses often cite automation being too difficult and complicated to implement as a key concern. Therefore, many tremble in fear and do not even begin on their journey toward automation. However, the landscape provides easy-to-use, drag-and-drop friendly tools such as DPA software, which will quickly help business users get up and running with little to no IT support needed. By leveraging powerful and easy-to-use workflow automation software, one can look at business processes with a bird’s-eye view and streamline the processes that make up the core of a business. Instead of working on automating individual tasks, smart businesses are looking at revamping and transforming processes to change the way they are running their business as a whole. **Revamp business processes —** Organizations can get set in their ways, becoming entrenched in how they do things. With DPA, they can intelligently think about and execute their processes in an automated fashion. **Give power to the citizen developer —** DPA software allows the citizen developer the ability to iterate and create new business applications with an easy-to-use low-code or no-code interface. **Reduce costs —** With this software, businesses can streamline their processes and increase efficiency, thus delivering desired outcomes with speed and precision. This increase in efficiency will often result in the reduction of costs, whether that be labor costs or software expenditure. ### Who Uses Digital Process Automation (DPA) Software? As a software category which is aimed at improving a company’s workflow as a whole, it cuts across organizations and impacts the jobs of a large swath of business professionals, with benefits both internal as well external to the business. **Human resources —** HR, or employee success, can use the technology to do everything from employee onboarding to facilitating document retrieval. **Customer service —** Customer service agents or representatives can benefit from DPA with its capabilities to provide automated responses to customer queries. **Finance and procurement —** Finance and procurement teams can improve their processes with automated invoicing, smarter procurement, payroll, and more. **Sales and marketing —** Sales and marketing teams can build dynamic flows to help them with everything from pricing to personalized advertising, and everything in between. ### Kinds of Digital Process Automation (DPA) Software DPA software is easy to use by definition. However, the solutions can differ in terms of the extent to which coding is necessary, or even possible, to use or improve the product. **Low-code digital process automation (DPA) —** Allow business users to automate workflows quickly with minimal coding, reducing the need for extensive coding experience. **No-code digital process automation (DPA) —** Provide drag-and-drop tools that enable businesses to develop software quickly without coding. ### Digital Process Automation (DPA) Software Features DPA software not only allows citizen developers with minimal to no coding experience to streamline business processes. It also gives the user, or the company as a whole, visibility into the automation at work. **Dashboards and Analytics—** Gives the organization the data visualization and analytical capabilities they need to be able to better understand the effectiveness of the solution. Users can also drill down into the effectiveness of particular processes within a broader workflow. **Drag-and-drop interface —** Empowers users to build simple or complex workflows with a simple user-friendly interface **Collaboration —** Allows individuals or teams to work together to create workflows. [**Workflows**](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-automation) **—** Users can build simple or complex workflows, depending on their desired outcome as well as their skill level. Those looking to build more advanced workflows can typically use coding. Other features of digital process automation software: [Workflow Mapping](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-mapping), [Document Management](https://www.g2.com/categories/digital-process-automation-dpa/f/document-management), [Logic & Conditions](https://www.g2.com/categories/digital-process-automation-dpa/f/logic-and-conditions), [Mobile Friendly Forms](https://www.g2.com/categories/digital-process-automation-dpa/f/mobile-friendly-forms), [Robotic Process Automation](https://www.g2.com/categories/digital-process-automation-dpa/f/robotic-process-automation). ### Trends Related to Digital Process Automation (DPA) Software DPA software is the next step in the journey toward automation and digital transformation. For decades, companies have realized that business success frequently involves some aspect of digital transformation; businesses adopt technology and adapt their business processes to leverage digital tools and all they have to offer. In that spirit, businesses are turning to automation, increasingly AI-powered or smart automation, to boost or accelerate their digital transformation. **Smart automation —** Companies have been turning toward automation for decades (perhaps centuries if one includes inventions like sewing and knitting machines). However, the 21st century has ushered in an era of intelligent automation in which artificial intelligence and other advanced technologies are making automation smarter by automatically optimizing workflows, suggesting improvements to processes, and more. **Processes to workflows —** Businesses can easily get siloed, with particular departments getting hyper-focused on their particular processes and tasks. This has been a historical problem and remains a perennial one. However, there is a shift toward bringing businesses back together as a unified whole, and making sure there is a coherent workflow in place which joins the previously disparate parts of the whole. DPA and similar technologies are at the forefront of this trend and are helping to make this a reality. ### Potential Issues with Digital Process Automation (DPA) Software **Job displacement —** With any automation tool, there is a risk and concern of the automation leading to job loss. Businesses must be aware of this challenge and have a duty to properly communicate the impact on employees. **Integration —** Although by its very nature DPA integrates with a business’ existing systems, not all DPA software solutions can integrate with every other business software on the market, especially legacy ones. **Internal buy-in struggles —** As with many forms of technological innovation, it can sometimes be a challenge to convince colleagues that it is necessary to implement a particular solution and that there must be a change to processes as they stand. ### Software and Services Related to Digital Process Automation (DPA) Software DPA stands at the intersection between [process automation software](https://www.g2.com/categories/process-automation) and [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad), as it provides a no-code or low-code platform that facilitates process automation. **Automation —** On the automation front, DPA shares many features with [business process management (BPM)](https://www.g2.com/categories/business-process-management)software and [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), inasmuch as they all allow businesses to reach organizational goals by automating business processes. A business in the early stages of automation might look toward [process mining software](https://www.g2.com/categories/process-mining) to better understand their current processes. **Rapid application development (RAD) software —** Businesses looking for broader-purpose tools which allow citizen developers to rapidly build applications should look at RAD software. These tools provide base-level code, scripts, and integrations so companies can prototype, build, or scale applications without developing complex infrastructures. Both developers and non-developers can use these tools to practice rapid application development with customized workflows and functionality.