ServiceNow Workflow Data Fabric
Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform. How Workflow Data Fabric turns data into instant action Connect Unify data from systems like Salesforce, SAP, Workday, data lakes, and event streams in real time without duplication or fragile point‑to‑point integrations. With Zero Copy Connectors, Stream Connect, External Content Connectors, and Integration Hub, Workflow Data Fabric simplifies architecture and cuts integration cost and time. Contextualize Give data business meaning and make it trustworthy with an active Data Catalog, embedded governance, and lineage. Use Knowledge Graph to map relationships (e.g., customers, assets, orders) so AI agents and workflows understand context and make accurate decisions in the flow of work. Control Apply policies, permissions, and compliance guards across connected sources so the right people and AI agents access the right data, at the right time, with full auditability and traceability—no more shadow copies or opaque pipelines.
Average Rating: 4.3/5.0
Total Reviews: 153
How Do G2 Users Rate ServiceNow Workflow Data Fabric?
- Governance: 8.7/10 (Category avg: 8.9/10)
- Data Integration: 9.2/10 (Category avg: 8.9/10)
- Ease of Use: 8.1/10 (Category avg: 8.7/10)
- Data Protection: 8.8/10 (Category avg: 9.0/10)
Who Is the Company Behind ServiceNow Workflow Data Fabric?
- Seller: ServiceNow
- Company Website:
- Year Founded: 2004
- HQ Location: Santa Clara, CA
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LinkedIn® Page: www.linkedin.com
35,078 employees on LinkedIn® - Ownership: NYSE:NOW
Who Uses This Product?
- Who Uses This: Software Engineer
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 46% Large, 28% Medium
What Do G2 Reviewers Say About ServiceNow Workflow Data Fabric?
AI-generated summary from verified user reviews
Pros
- Users find ServiceNow's ease of use enhances workflow management, allowing seamless integration and automation with minimal effort.
- Users value the seamless integrations of ServiceNow Workflow Data Fabric, enhancing collaboration and streamlining processes across departments.
- Users appreciate the low-code automation of ServiceNow Workflow Data Fabric, simplifying integrations and enhancing workflow management.
- Users value the efficiency improvement from ServiceNow Workflow Data Fabric, enhancing operations and reducing manual effort significantly.
- Users value the unified data access of ServiceNow Workflow Data Fabric, enhancing efficiency and simplifying decision-making across workflows.
Cons
- Users find the complex setup of ServiceNow Workflow Data Fabric challenging, requiring significant time and expertise for proper configuration.
- Users find the difficult setup of ServiceNow Workflow Data Fabric time-consuming and challenging, impacting accessibility and integration.
- Users find the pricing quite expensive, making it challenging for smaller teams to justify the costs.
- Users experience slow performance when handling large datasets, impacting efficiency and responsiveness during data operations.
- Users find the complexity of learning and managing features in ServiceNow Workflow Data Fabric challenging for new users.
What Are Recent G2 Reviews of ServiceNow Workflow Data Fabric?
"Bringing Disconnected Enterprise Data into One Workflow"
Rating: 5.0/5.0 stars
— Hitesh S.
"Zero-Copy Virtualization Makes Live Data Querying Across Sources Effortless"
Rating: 4.0/5.0 stars
— Kate D.

