# Top Free Customer Self-Service Software - Page 12

## How Many Customer Self-Service Software Products Does G2 Track?

**Total Products under this Category:** 425

### Category Stats (Jul 2026)

- **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** RingCX (+1.03%) - Among all products in this category, RingCX recorded the largest rating increase compared to last month

_Last updated: July 24, 2026_

## How Does G2 Rank Customer Self-Service Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,800+ Authentic Reviews
- 425+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Customer Self-Service Software
 ![G2 Grid® for Customer Self-Service Software plotting products by satisfaction and market presence](https://www.g2.com/categories/customer-self-service/grids.png?focus%5B%5D=574&focus%5B%5D=2743&focus%5B%5D=5494&focus%5B%5D=3270&focus%5B%5D=57328&focus%5B%5D=748&focus%5B%5D=1437428&focus%5B%5D=55256)

Highlighted products: Zendesk for Customer Service, Zoho Desk, Agentforce Service (formerly Salesforce Service Cloud), Fin, HubSpot Service Hub, Freshdesk, Jotform AI Agents, and ServiceNow Customer Service Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/customer-self-service/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=zoho-desk&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=fin&focus%5B%5D=hubspot-service-hub&focus%5B%5D=freshdesk&focus%5B%5D=jotform-ai-agents&focus%5B%5D=servicenow-customer-service-management)

**Sponsored**

### SAP Service Cloud

SAP Service Cloud is an intelligent customer service solution that helps you reimagine customer service and deliver on your brand promise. It enables you to build connected, insightful and adaptive service that increases customer loyalty. Connect channels, people and processes to quickly solve customer issues: activate the entire enterprise to resolve customer issues and increase productivity. Leverage AI-powered insight for speed and efficiency: empower your service teams with a unified agent desktop and rich insights, supported by AI-based automation and recommendations Adapt and thrive in the era of constant change: quickly adapt your customer service when needed with the composable, scalable solution

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=10&secure%5Bchosen_at%5D=2026-07-31T08%3A49%3A49Z&secure%5Bdisplayable_resource_id%5D=10&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=10&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=135229&secure%5Bresource_id%5D=10&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-self-service%2Ffree%3Fpage%3D12&secure%5Btoken%5D=2daad4a9c8d391ce707b3eadce4ac16237b149f8c4a8e342e432f3400344ce0f&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2024%2F06%2Fa08d87f1-c07e-0010-bca6-c68f7e60039b.rc.html%3Fcampaigncode%3DCRM-YD25-CEX-407335%26source%3DSERVICE-click-campaign-G2&secure%5Burl_type%5D=custom_url)

### [EvoAI](https://www.g2.com/products/evoai/reviews)

EvoAI is the AI customer experience platform for DTC and eCommerce, built on a first-party identity graph instead of stateless session IDs. Three apps, one brain: AI Sales Assistant for Conversational Commerce Platforms, conversational support with customer service automation and 24/7 customer self-service, and AI Search. One shopper profile across chat, email, SMS, WhatsApp, and Facebook Messenger. Also one of the few Digital Customer Service Platforms built for DTC: modern help desk, brand-native live chat, conversational marketing, and social customer service. One inbox, one memory. Sit on top of Gorgias, Kustomer, Zendesk, Richpanel, Freshdesk, or Help Scout, or run EvoAI native. Free trial for any-size brand. 30%+ CX cost reduction on signup. Live in days. Built on Blotout. Trusted by 1,300+ DTC brands including Plug.tech, Beard Struggle, Oakcha, and Caden Lane.

#### Who Is the Company Behind EvoAI?

- **Seller:** [Blotout](https://www.g2.com/sellers/blotout)
- **Year Founded:** 2019
- **HQ Location:** Fremont, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9927e322a944ba87384cff6c77fddf892785dfaade12815cf7c32541d11c00c6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fblotout%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

### [FAQHub](https://www.g2.com/products/faqhub/reviews)

FAQHUB makes it easy and quick for your customers to find what they are looking for in the FAQ section without having to reach out to customer service. This tool is designed to enhance your customers’ experience and to reduce the load on your customer service team. FAQHUB is enriched with features such as flexibility for users to ask new questions when they do not find the required answers and project admin access for the streamlined organisation of questions. Set your own rules for sorting questions, publishing, restricting, and validity dates. Create custom categories at the project level and assign the questions for each group.

#### Who Is the Company Behind FAQHub?

- **Seller:** [ARV Software Solutions Pvt Ltd](https://www.g2.com/sellers/arv-software-solutions-pvt-ltd)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Hachly AI](https://www.g2.com/products/hachly-ai/reviews)

Hachly AI is an AI conversational platform for B2B businesses. Its only job is to convert your website visitors into warm leads for your sales team (without wasting their time)

#### Who Is the Company Behind Hachly AI?

- **Seller:** [Hachly](https://www.g2.com/sellers/hachly)
- **Year Founded:** 2022
- **HQ Location:** London, GB
- **Twitter:** @HachlyAI  
1 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4777a340b75a3abf54ae4da52c54b1379d36756fdc715f05af3b8388b66399b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhachly%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [HelperHat](https://www.g2.com/products/helperhat/reviews)

HelperHat is an AI-powered customer support software designed to assist businesses in providing affordable and reliable customer service from their websites. By installing HelperHat on your website, your business can offer 24/7 AI-powered customer support, ensuring that customer inquiries are handled efficiently, quickly, and accurately. Available on iOS, Android, and the Web, HelperHat makes it easy to manage customer support across all platforms. Key Features: AI-Powered Live Chat: Leverage advanced AI technology to deliver immediate, accurate responses using content directly from your website and uploaded files. Easy Integration: Compatible with 99.99% of websites, including WordPress, Shopify, Wix, and Squarespace. Simply add a snippet of code to get started. Multi-Platform Access: Manage customer support effortlessly across iOS, Android, and Web platforms. Customizable Interface: Match the chat bubble to your branding with a selection of 20 vibrant icons. Team Collaboration: Add multiple team members at no extra cost to manage customer support, allowing seamless handoffs when AI assistance isn't sufficient. Real-Time Notifications: Receive instant push notifications and emails whenever a customer requests a live agent, ensuring timely human intervention. Spam Filtering: Focus on genuine inquiries with AI-powered spam detection that keeps your inbox clutter-free. Unlimited Concurrent Chats: Handle unlimited customer inquiries simultaneously without delays. Why Choose HelperHat? HelperHat stands out by providing the most affordable solution for businesses aiming to enhance customer support without extensive resources. Its advanced AI models ensure high accuracy, pulling information directly from your website and uploaded documents to provide up-to-date responses. Unlike other services, HelperHat allows unlimited team members at no extra cost, making it ideal for growing businesses. Elevate Your Customer Support Experience Provide exceptional service around the clock and keep your customers satisfied with HelperHat. For more information, visit HelperHat's website.

#### Who Is the Company Behind HelperHat?

- **Seller:** [Nunuworks](https://www.g2.com/sellers/nunuworks)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Invent](https://www.g2.com/products/invent/reviews)

Invent AI Assistants: Omnichannel AI Platform for Automated Customer Service, Voice & Chatbot Automation, and White‑Label Solutions Invent AI Assistants is a powerful omnichannel AI platform that empowers companies to create, deploy, and manage intelligent virtual assistants for chat, voice, and live agent support across all major messaging channels and platforms. Our solution enables businesses to deliver fast, consistent, and scalable customer service automation, significantly reducing cost per conversation while improving customer satisfaction. Invent seamlessly integrates with over 140 business tools, WhatsApp Buisness, Instagram, Gmail, including top CRMs, email providers, calendars, and payment gateways, allowing AI assistants to automate real business actions such as booking appointments, processing payments, updating records, and more. Unlike basic chatbots that only reply, Invent's AI assistants take action and solve customer inquiries end-to-end. Designed for modern enterprise needs, our platform features: ✧ Unified inbox for seamless collaboration between AI and human support agents ✧ Multi-organization and multi-vertical support for agencies or large enterprises ✧ Advanced analytics for actionable insights and performance tracking ✧ Custom integrations to fit any workflow ✧ SOC 2 Type II compliant security for peace of mind ✧ No limits on the number of AI assistants, use cases, or support agents Invent is also a fully white-label AI assistant platform, customize branding, logo, domain, support portal, roles, and permissions so your digital customer service feels entirely your own. Experience the easiest way to launch omnichannel customer support automation, integrate with your favorite software in one click, and deliver smarter, faster customer experiences across chat, voice, and messaging apps.

#### Who Is the Company Behind Invent?

- **Seller:** [Zydeer](https://www.g2.com/sellers/zydeer)
- **Year Founded:** 2025
- **HQ Location:** Miami, Florida, US 
- **Twitter:** @UseInvent  
146 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ffb9a3df2b436b1e9ccb7ea15a14fccb74344f10d4a68886e0a2daafb138ec23&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzydeer%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Kelverion Self Service Automation Portal](https://www.g2.com/products/kelverion-self-service-automation-portal/reviews)

The Automation Portal is a sophisticated software solution designed to streamline the entry point of automation, providing a user-friendly interface for both setup and end users. This platform enables self-service capabilities to Trigger, Track and Report automation, allowing organizations to efficiently manage and request IT services through a modern web interface. With its adaptable design, the Automation Portal caters to a diverse range of users, from IT teams to end users, ensuring that automation processes are accessible and easy to navigate. Targeted primarily at organizations looking to enhance their IT service management, the Automation Portal simplifies the implementation of self-service automation solutions. Its straightforward setup process eliminates the need for extensive requirements, enabling rapid deployment and immediate access to automation functionalities. This flexibility is particularly beneficial for businesses aiming to optimize their operational efficiency without the burden of complex configurations. The availability of a mobile application for Apple iPhones further extends the portal's usability, allowing users to manage automation tasks on the go. Key features of the Automation Portal include a comprehensive dashboard that provides real-time insights into time and cost savings achieved through automation. Users can easily monitor requests by state and identify the top ten requests, facilitating informed decision-making. The portal supports both on-premise and cloud-hosted deployments, ensuring that organizations can choose the deployment method that best fits their infrastructure. As a modern single-page web application, it delivers rapid responses to user interactions, enhancing the overall user experience. Security is a paramount consideration for the Automation Portal, which utilizes Microsoft Entra ID for authentication, ensuring enterprise-grade user protection. The platform's full REST API allows for seamless interactions and improved performance, making it compatible with various automation engines, including Power Automate, Logic Apps, Ansible, System Center Orchestrator, Azure Automation and PowerShell. Additionally, the ready-to-configure Orchestrator Integration Pack and Azure Automation Integration Module simplify integration into existing runbooks, while the capability to interface with other automation platforms via REST API and Webhook enhances its versatility. The Automation Portal stands out in its category by offering high availability support through Windows Network Load Balancing, ensuring consistent performance even during peak usage. Its comprehensive features and user-centric design make it a valuable tool for organizations seeking to leverage automation for improved IT service delivery and operational efficiency.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Kelverion Self Service Automation Portal?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Kelverion Self Service Automation Portal?

- **Seller:** [Kelverion Inc](https://www.g2.com/sellers/kelverion-inc)
- **Year Founded:** 2010
- **HQ Location:** Orlando, US
- **Twitter:** @Kelverion\_  
1,203 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=687c0f1146b06043cbab5529270c0147499398fab7f6790e97b665d8a9b0b0cf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkelverion-automation%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Kelverion Self Service Automation Portal?

**["Review after almost 2 years using"](https://www.g2.com/survey_responses/kelverion-self-service-automation-portal-review-11334343)**

**Rating:** 4.0/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/kelverion-self-service-automation-portal-review-11334343)

### [Klart AI](https://www.g2.com/products/klart-ai/reviews)

Klart AI is an enterprise AI agent platform that enables organizations to deploy, manage, and scale autonomous AI employees across their teams, without engineering resources. Unlike single-purpose AI tools, Klart AI is a full platform. It combines a library of pre-built specialized agents, a no-code custom agent builder, a deep integration layer connecting to existing tools and data sources, and a centralized admin console to govern all AI activity across the organization. Every agent operates on the company's own verified knowledge, not generic internet data, making every response traceable, accurate, and compliant. PRE-BUILT AI AGENTS FOR EVERY FUNCTION Klart AI ships with 8 specialized AI agents, each purpose-built for a specific business function and deployable in minutes. Klarty is the Executive Assistant. It handles emails, retrieves knowledge, coordinates tasks, drafts responses, and executes actions across connected tools. It is the primary AI employee for any knowledge worker. Lyra is the Customer Support Expert. It resolves customer questions autonomously using verified company sources, routes complex issues to the right teams, and deflects repetitive tickets at scale. Enterprise customers use Lyra to achieve 80% first-contact resolution. Justa is the Legal Advisor. It reviews contracts, flags legal risks, drafts legal clauses, and provides jurisdiction-aware guidance using verified legal sources. Designed for legal, procurement, and finance teams. Calla is the AI Copywriter. It writes on-brand copy and drafts content across sales, marketing, and internal communications, using company brand guidelines as a live data source. Marcus is the Leadership and Management Advisor. It supports managers in decision-making, team communication, conflict resolution, and organizational navigation. Built for leaders who need structured, situational guidance at scale. Atlas is the SEO and Website Expert. It analyzes website performance, search rankings, and traffic data to produce actionable SEO recommendations and content strategies. Cairo is the Data Analyst. It connects to databases, spreadsheets, and data sources so any non-technical employee can query business data in plain language and get instant, structured results. Ilber is the AI Researcher. It conducts deep, source-grounded research and turns complex information into structured, reliable reports, removing the manual research burden from knowledge teams. BUILD YOUR OWN AI AGENT, NO CODE REQUIRED Beyond the pre-built agents, Klart AI includes a no-code Custom Agent Builder. Any team can create a purpose-specific AI agent by defining its role, connecting the relevant data sources, enabling the right tools, and setting access permissions. Custom agents have been deployed across sales, HR, IT support, onboarding, operations, finance, and more, configured in minutes and fully governed from the admin console. CONNECT TO YOUR ENTIRE TECH STACK Klart AI integrates with the tools teams already use. Current integrations include Slack, Microsoft Teams, Gmail, Chat Widget, WhatsApp, Confluence, Zendesk, Zoomin, Jira, Google Drive, Dropbox, OneDrive, Salesforce, Notion, BambooHR, Workday, and SAP. Agents can read from, write to, and take action across these systems, not just retrieve information from them. This means an agent can draft and send an email, create a Jira ticket, update a Salesforce record, or generate a document as part of a single conversation. KLART BRAIN, PERSISTENT WORKSPACE MEMORY Every Klart agent is powered by Klart Brain, a shared intelligence layer that combines company knowledge, conversation history, and long-term memory. It indexes content from connected data sources including Confluence, Notion, Google Drive, OneDrive, Jira, and uploaded documents, using vector embeddings for semantic search. Agents do not just search keywords. They understand context and retrieve the most relevant, source-cited answer every time. DEPLOYED WHERE YOUR TEAMS WORK Klart AI operates across Slack, Microsoft Teams, web chat, WhatsApp, and external customer-facing channels, with consistent behavior, permissions, and governance regardless of which surface employees or customers use. BUILT FOR ENTERPRISE The platform includes role-based access control, per-team data isolation, usage analytics, resolution tracking, and a full audit trail. Hosted on AWS EU infrastructure. GDPR and CCPA compliant. SOC 2 compliant practices across all data handling. Supports 50+ languages. PROVEN AT SCALE Used by 100,000+ active users across 20+ industries and 5 continents. 96% CSAT. Founded in 2023 and headquartered in Paris, France. Available on Trial, Pro, and Enterprise plans.

#### Who Is the Company Behind Klart AI?

- **Seller:** [Klart AI](https://www.g2.com/sellers/klart-ai)
- **Year Founded:** 2023
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b3a38111e8289e6209e9b8b9425ac6bd21a622154d2607c195f023043562f827&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fklart-ai&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [MindX Service AI](https://www.g2.com/products/mindx-service-ai/reviews)

MindX Service AI empowers customer-first companies to deliver faster, more empathetic, and intelligent support experiences that go beyond traditional automation. Built on our proprietary Nexa AI orchestration layer, it combines AI-powered customer agents, an AI co-pilot for human reps, and real-time insights for CX leaders—ensuring every interaction drives satisfaction and loyalty. By automating repetitive questions, guiding agents with contextual suggestions, and uncovering actionable trends in service data, MindX Service AI helps teams resolve issues with speed and empathy. Designed to adapt to each company’s unique workflows, our AI reduces inefficiencies, boosts productivity, and ensures leaders have full control over outcomes. With a focus on reliability, personalization, and our mission to #EndPoorService, MindX Service AI equips businesses to deliver exceptional support at every touchpoint—turning customer service into a true growth driver.

#### Who Is the Company Behind MindX Service AI?

- **Seller:** [MindX](https://www.g2.com/sellers/mindx-b42e89c4-d52c-49ca-b93f-8101872fa992)
- **Year Founded:** 2024
- **HQ Location:** Delaware, USA
- **Twitter:** @\_mind\_x  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb59a3ffa73547548a7b2d4cb313e9e4843e9598dc9d6c364b0a203947f81385&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmindx-digital-softwares%2F&secure%5Burl_type%5D=linkedin_company_website)
- **Phone:** +1 (628)-288-7465

### [Mixdesk](https://www.g2.com/products/mixdesk/reviews)

AI-driven social customer service solution for your global expansion, integrating websites, WhatsApp, Facebook, Instagram, LINE, Telegram, Email, and more. Unlock global growth across all channels. + One platform for seamless global omnichannel communication Unlimited seats, accounts, and channel access. Our platform utilizes advanced LLMs and AI agents that operate 24/7, delivering fast and accurate responses. These responses can be fully customized to your business needs, enabling AI to efficiently handle a wide range of customer engagement and service scenarios. + Break Language Barriers for Global Communication Mixdesk supports dozens of languages worldwide, offering native-level bilingual translation, automatic language detection, and real-time translation. It enables seamless language switching for your team, making global communication simpler than ever. + Boost conversions by 30%+ through social media account management. One-stop management of all account messages and comments, with automated message triggers and dedicated staff for each page/post. Instant comment replies, automatic recognition of customer comments to start conversations, smart review management to delete negative feedback, resulting in a doubled conversion rate. + Activate your potential opportunity with proactive campaigns Bulk messaging for promotions, efficiently reaching a large number of potential customers and ensuring timely delivery of the latest marketing updates to your target audience. AI-powered 360-degree customer profiles integrate data from all channels, create custom target audiences, and drive continuous conversion of high-value clients. + Automated workflows to seize every potential customer Flexible automation workflows allow full customization of the customer journey, with automated tagging, message replies, comment management, and conversation handoffs for a seamless experience. + GPT-level AI Agent Using advanced LLM technology, service goals can be customized based on AI personas, with professional training data to replicate top sales performance. Surpassing the empathy and professionalism of human agents, AI can independently handle both pre-sales marketing and post-sales service with ease.

#### Who Is the Company Behind Mixdesk?

- **Seller:** [Mixdesk](https://www.g2.com/sellers/mixdesk)
- **Year Founded:** 2014
- **HQ Location:** 香港, HK
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c974cab7ac3042ced741686c48f3620d7477e8ec2e7861d6ed75ea9d6e838c6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmixdesk%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Multi-agent AI chatbot](https://www.g2.com/products/multi-agent-ai-chatbot/reviews)

Create multi-agent AI chatbots that automate customer interactions, capture leads organically, and minimize operational costs—all without needing coding skills, in a simple and user-friendly interface. The main unique selling point features include: - No-code interface to create and launch AI agents - Native human support escalation - Native automation support with connections to Make and Zapier - Naturally collecting lead data - Templates ready to be customized to fit each use case Main industries served include: - Real estate - Hospitality - Retail (ecommerce) - Healthcare and wellness - Food and beverage - High education

#### Who Is the Company Behind Multi-agent AI chatbot?

- **Seller:** [AI Chatbot Hub](https://www.g2.com/sellers/ai-chatbot-hub)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Orin](https://www.g2.com/products/orin/reviews)

Orin is the first customer support platform coming with pre-trained AI Agents, for Fintech companies. It gives a single stack of Ticketing, modern Chat widget, Feedback surveys, and Knowledge base along with AI Workers.

#### Who Is the Company Behind Orin?

- **Seller:** [Orin](https://www.g2.com/sellers/orin)
- **Year Founded:** 2025
- **HQ Location:** Palo Alto, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=492001a06d575035bf1cec79f04ab5c22deb124bd6d2440263032d2c46b85ed2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fuseorin&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [Ozmo](https://www.g2.com/products/ozmo/reviews)

Ozmo is the single, authoritative source of tech support for device, app and services answers. Expect an increase in customer satisfaction and call deflection through a single, authoritative source of digital support. By using Ozmo’s omnichannel support platform, your business will cut costs by spending less on physical devices and simple inquiries that can be solved in digital channels. Ozmo’s solutions allow your agents to focus more on building customer satisfaction and loyalty and empower your customers to solve issues on their own, ultimately leading to an improved long-term net promoter score and decreased costs.

#### Who Is the Company Behind Ozmo?

- **Seller:** [Ozmo](https://www.g2.com/sellers/ozmo)
- **Year Founded:** 2016
- **HQ Location:** Blacksburg, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0a682a137277bd31ccfc63eb3efc80d97694fc918bda40bdd824dbf87ca35f96&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fozmo-inc&secure%5Burl_type%5D=linkedin_company_website)  
116 employees on LinkedIn®

### [Retail360](https://www.g2.com/products/retail360/reviews)

Petrosoft’s Retail360 mobile app is a comprehensive inventory and sales management app that allows you to stay out of your back office so you can spend time where your revenue is made, on the sales floor. The out-of-the-box integrations mean your Scan Data and inventory can be managed in real-time. Retail360 instantly syncs promotions, inventory, and sales data with your POS, handheld, or mobile devices 24/7.

#### Who Is the Company Behind Retail360?

- **Seller:** [Petrosoft](https://www.g2.com/sellers/petrosoft-5b48379c-09f8-4878-84c0-6540c85fbfb0)
- **Year Founded:** 2002
- **HQ Location:** Pittsburgh ,Pennsylvania ,United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e70d0b3e53899be5b140c2076d552045ad460bb0bf935a4d4d9ad388b49fe851&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpetrosoft-llc&secure%5Burl_type%5D=linkedin_company_website)  
135 employees on LinkedIn®

### [smao](https://www.g2.com/products/smao/reviews)

smao is a cloud-based AI phone assistant that handles first-level support calls around the clock, ensuring no caller ever hears hold music or busy signals. Hosted entirely in EU data centers, it guarantees 100 % GDPR compliance and keeps all voice data securely within Europe. At its core, smao relies on a fully customizable knowledge base and glossary. You simply upload FAQs, product guides and internal terminology, and smao uses that structured content to deliver accurate, on-brand answers to routine inquiries without any human intervention. If a question falls outside its scope, smao’s intelligent call routing engine steps in. Based on rules you configure, it automatically forwards complex issues to the right department or agent, complete with caller context and transcript. Callers enjoy a seamless experience thanks to DTMF-driven menus that let them enter PINs, account numbers or menu selections directly on their telephone keypad. This removes friction from authentication and self-service workflows. Behind the scenes, every conversation is transcribed and analyzed in real time for sentiment, keywords and resolution paths. That data is turned into tickets or reports and pushed into your existing systems, so you can track support performance without any manual effort. smao currently supports German, English, French, Italian and Swiss German, with other languages available upon request. One-click integrations connect smao to more than 20 popular platforms—including HubSpot, Freshdesk, Jira Service Desk, Zendesk, Salesforce Service Cloud, Microsoft 365, Slack and cal.com—so transcripts, tickets and call data flow directly into your workflows within minutes, with no coding required. By automating up to 60 % of repetitive calls, smao frees your support team to focus on higher-value work and strategic initiatives. Response times shrink to under five seconds, even during peak traffic or holidays, boosting customer satisfaction and loyalty. Real-time dashboards give you complete visibility into call volumes, peak periods, frequently asked questions and routing success rates. Those insights help you continuously refine your support strategy, reduce operational costs and achieve a rapid return on investment. smao scales seamlessly from small offices handling a handful of daily calls to large contact centers processing thousands of interactions without adding headcount or hardware. Setup takes only a few clicks, and an intuitive web interface lets you manage knowledge content, routing rules, access permissions and reporting without IT involvement. Role-based permissions and multi-tenant isolation ensure that each department or subsidiary sees only the data and functionality that matters to them. Service providers across IT, e-commerce, finance, healthcare and professional services trust smao to transform their phone support. By combining AI-driven automation, deep system integrations and unwavering data protection, smao delivers a consistent, always-on support experience that drives efficiency, reduces costs and strengthens customer relationships. Try smao free for 14 days—no credit card required—at https://smao.ai/sign-up and discover how AI-powered voice automation can revolutionize your support operations.

#### Who Is the Company Behind smao?

- **Seller:** [smao](https://www.g2.com/sellers/smao)
- **Year Founded:** 2025
- **HQ Location:** Berlin, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8a5d24a71f60c01fa55ac4307e83a526ddc5b736cb6d923f94361d108bd38e95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmao-ai&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

### [Sol Helps](https://www.g2.com/products/sol-helps/reviews)

Sol Helps helps teams turn customer questions into clear, decision-ready product insights. Instead of relying on surveys, assumptions, or delayed analytics, Sol Helps captures the actual questions users ask—from help docs, onboarding flows, and embedded chat—and transforms them into structured signals about confusion, friction, and unmet expectations. The platform automatically groups questions into themes, tracks how those themes evolve over time, and highlights where users are getting stuck, unsure, or blocked. This allows product, UX, and documentation teams to prioritize fixes based on real user behavior—not guesswork. Sol Helps is designed to be lightweight to deploy and respectful of user privacy. It integrates directly into existing documentation or product surfaces, requires no training data to get started, and provides insights that are easy to share across teams. Best for: Product teams, UX designers, documentation teams, and SaaS companies that want clearer insight into what users don’t understand—and what to fix next. Key benefits: • Capture real user questions at the moment confusion occurs • Automatically group questions into actionable themes • Track trends in user understanding over time • Identify high-impact documentation and onboarding gaps • Make product decisions grounded in direct user signals

#### Who Is the Company Behind Sol Helps?

- **Seller:** [Sol Helps](https://www.g2.com/sellers/sol-helps)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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