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monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you. AI sales agents identify and qualify leads, the AI Notetaker summarizes calls and suggests next steps, and automations handle updates, follow-ups, and data entry, reducing manual work across the board. From pipelines and dashboards to emails, docs, and customer conversations, your entire revenue process runs on one unified platform. Sellers get clarity to close, and leaders get the real-time insights they need to forecast with confidence. And with monday campaigns, marketing and sales teams can plan, launch, and optimize branded email campaigns directly from their CRM without the need for integrations or extra tools. Key features Simple no-code setup Custom dashboards and reporting AI sales agents AI Notetaker Deal insights and prioritization No-code automations Sequences and mass emails monday campaigns Shared inbox Mobile app Lead enrichment Quotes and invoices 500+ integrations

Average Rating: 4.5/5.0

Total Reviews: 1,831

How Do G2 Users Rate monday CRM?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.7/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.8/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind monday CRM?

  • Seller: monday.com
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Tel Aviv
  • Twitter: @mondaydotcom
    40,761 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    10,589 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 74% Small, 23% Medium

What Do G2 Reviewers Say About monday CRM?

AI-generated summary from verified user reviews

Pros
  • Users find monday CRM to be very user-friendly, appreciating its simplicity and helpful features for collaborative work.
  • Users praise the efficient integrations that enhance workflow, making daily tasks smoother and easier to manage.
  • Users value the automation features of monday CRM, enhancing workflow efficiency and minimizing manual tasks.
  • Users appreciate the incredible customizability of monday CRM, enabling tailored solutions for their unique business needs.
  • Users appreciate the user-friendly features of monday CRM, enhancing lead management and overall workflow efficiency.
Cons
  • Users find the learning curve steep, particularly in connecting boards and fully integrating the system.
  • Users find the missing features in monday CRM, like limited automation and columns, significantly hinder their workflows.
  • Users notice limited features in monday CRM, feeling it lacks depth compared to more robust CRM tools.
  • Users find limited customization in monday CRM compared to more robust tools, affecting detailed reporting and complex setups.
  • Users find the integration issues problematic, as they require manual setup and can lead to frustrating lags.

What Are Recent G2 Reviews of monday CRM?

What Are G2 Users Discussing About monday CRM?

Updated August 2026.

How Many CRM Software Products Does G2 Track?

Total Products under this Category: 2,072

Category Stats (Oct 2026)

  • Average Rating: 4.41/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Vryno CRM (+15.16%) - Among all products in this category, Vryno CRM recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 126,000+ Authentic Reviews
  • 2,072+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for CRM Software

G2 Grid® for CRM Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Sales Cloud, HubSpot Sales Hub, monday CRM, Pipedrive, Zoho CRM, Close, Bigin by Zoho CRM, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=monday-crm&focus%5B%5D=pipedrive&focus%5B%5D=zoho-crm&focus%5B%5D=close&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=activecampaign)

Flo

Flo is an AI-native CRM that unifies every GTM team — sales, marketing, finance, legal, and analytics — under one system of record. Instead of hiring admins to run your CRM, Flo's AI agents handle configuration, automation, and operations. One platform replaces your fragmented tool stack: CRM, quoting, conversation intelligence, reporting, contract workflows, and integrations — all connected, all managed by AI. Agents, not admins

Who Is the Company Behind Flo?

FlowBook

FlowBook is appointment scheduling and client CRM software for salons, barbershops, spas, clinics, studios and independent practitioners.

Who Is the Company Behind FlowBook?

FlowGrid

What is FlowGrid? FlowGrid is the CRM that doesn't force you into a mold. Start with a blank canvas and add structure as you need it—no rigid templates, no unnecessary complexity. Built for small businesses and teams that have outgrown spreadsheets but don't want enterprise CRM bloat, FlowGrid combines flexibility with intelligence. How it works: 1. Describe your dashboard, watch it build itself — Type "show me deals closing this month by rep" and FlowGrid's Smart Canvas creates it instantly. 2. Talk to your data with Nexus AI — Ask questions in plain English. "Who haven't I contacted in 30 days?" Get answers without clicking through menus. 3. Your structure, your way — Create custom objects, fields, and pipelines that match how you actually work. No developer needed. 4. Built-in email & automations — Everything in one place. No integrations required. 5. Privacy by design — Swiss-hosted, GDPR compliant, field-level encryption. Your data is yours. Period. Perfect for: • Small businesses outgrowing spreadsheets • Teams that need custom workflows without enterprise complexity • Privacy-conscious companies (EU/Swiss focus) • Teams wanting AI assistance without vendor lock-in Key differentiators: • ✓ Canvas builds dashboards from natural language • ✓ AI assistant (Nexus) understands your data • ✓ Custom objects by description • ✓ Bring Your Own Agent (BYOA) — connect your own AI • ✓ Swiss privacy standards Free 14-day trial. No credit card required.

Who Is the Company Behind FlowGrid?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

FlowLogic

FlowLogic is a cloud-based care management platform built to make life easier for disability and aged care teams. It brings rostering, participant management, billing and compliance together in one place, helping providers spend less time on admin and more time focused on people. From smarter rostering that matches the right people to the right shifts, to automated NDIS invoicing and streamlined financial management, FlowLogic helps teams reduce manual work, avoid errors and keep things moving. Frontline teams can manage rosters, care plans and shift notes from the mobile app, while secure document management and compliance tools help providers stay organised and ready for audit. With integrations including PRODA, PACE, Xero and MYOB, FlowLogic connects the systems teams already rely on, giving providers a simpler way to manage their operations and support great care.

Who Is the Company Behind FlowLogic?

FlowZo CRM

FlowZo.ai is an all-in-one CRM that helps businesses manage leads, automate follow-ups, connect customer conversations, track sales act

Who Is the Company Behind FlowZo CRM?

Flowzo_CRM

Flowzo CRM is an AI-powered customer relationship management and sales automation platform developed by California Software Company Limited. It helps businesses manage leads, sales pipelines, customer communication, WhatsApp engagement, support workflows, and team productivity from one centralized platform. Designed for SMEs and growing enterprises, Flowzo CRM improves sales efficiency, customer engagement, and business growth through automation and analytics

Who Is the Company Behind Flowzo_CRM?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Flowzo_CRM?

Fluentive

Fluentive is built for small teams that want to manage their daily work without dealing with bloated CRMs or complicated project tools. It gives you a clear view of your team’s schedule, your upcoming jobs, and your client details — all in one simple place. You can track tasks, organize recurring work, coordinate your team, and keep your operations running smoothly with almost no setup time. Fluentive focuses on speed, clarity, and ease of use so your team can get real work done.

Who Is the Company Behind Fluentive?

Flusia

Flusia is a CRM with workflow automation and newsletter tools for small and medium businesses. It helps sales and marketing teams keep customer data, sales pipelines and follow-up activities in one shared workspace, instead of spreading customer history across spreadsheets, email and disconnected tools. Teams can organize leads in customizable pipelines, assign each contact to a sales representative, record notes and schedule the next activity. A shared view of opportunities makes it easier to see which conversations need attention and keep track of the next step with each potential customer. Workflow automations connect CRM events with actions. For example, a lead captured from a website form or Meta Lead Ads can be assigned and followed through a configured process. Teams can reduce repetitive handoffs while keeping responsibility and customer context visible. Newsletter tools work alongside CRM contacts, so businesses can create email communications, use templates and a visual editor, and follow campaign results without maintaining an entirely separate customer database. The integrated messaging inbox also supports customer conversations through connected channels, including WhatsApp. Flusia is designed for SMEs looking to bring customer relationship management, sales automation and email marketing into a more connected working environment. Agencies, professional practices and service businesses can start with the CRM and extend their setup as their needs evolve. Additional capabilities include quotes with online signatures, projects, tasks, a shared calendar, a client portal, invoicing integrations and optional inventory and WooCommerce modules. These support the customer lifecycle without changing the central focus on customer relationships and commercial follow-up. Flusia is available in Italian and English and offers a 30-day free trial without a credit card. AI capabilities and a remote MCP server let compatible clients work with CRM tools under user permissions. Details of plans and optional modules are available on the Flusia website.

Who Is the Company Behind Flusia?

Foco - CRM Sebrae

We have been using Salesforce Service Cloud for our customer support team, and it has completely transformed our workflow. The case management system is incredibly intuitive, and the automation tools (like macros and omni-channel routing) have significantly reduced our first-response time. It gives us a true 360-degree view of our customers. Highly recommended for any growing support team

Who Is the Company Behind Foco - CRM Sebrae?

  • Seller: Sebrae
  • Year Founded: 1972
  • HQ Location: Brasília, BR
  • LinkedIn® Page: www.linkedin.com
    9,467 employees on LinkedIn®

Forever CRM

ForeverCRM is the first to offer a complete done for you hybrid lead response system.

Who Is the Company Behind Forever CRM?

Formata

Formata is a metadata-driven CRM/ERP platform: forms, fields, business logic and processes live as data in the database, so you build and change business applications in a visual designer instead of writing and redeploying code. The form designer lets you drag controls onto a canvas, bind them to data, set lookups, validation and per-field access rules; processes are modelled in a built-in BPM engine. Changes are versioned and go live in minutes. Out of the box it ships CRM (clients, deals, pipeline, tasks, analytics), warehouse, online store, budgets and a beauty-salon edition, all of which you can reshape to your processes. Under the hood: a high-performance core written in C++ on PostgreSQL, with flexible extensions in Python for your own logic and integrations. The native core needs far less CPU and memory than typical Java, .NET or PHP business platforms, so the same server serves more users and hardware and hosting costs drop dramatically. Bulk loads run at around 50,000 rows per second. Run it in the cloud or on your own server; your data stays with you. The interface is available in 14 languages, with a REST/OpenAPI integration API. Pricing: annual licence, 5 seats $120/year, 10 seats $220, 25 seats $400, 100 seats $9,600, 1,000 seats $28,800, 5,000 seats $83,900; larger deployments negotiated. Same price for cloud or on-premise. Free demo available.

Who Is the Company Behind Formata?

FortCRM

FortCRM is a simple Ticketing CRM and ITSM platform for IT teams and manage your business, manage customers, tickets, assets, and workflows in one place.

Who Is the Company Behind FortCRM?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 16, 2026