# Best CRM Software - Page 67

## How Many CRM Software Products Does G2 Track?

**Total Products under this Category:** 1,096

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 122,000+ Authentic Reviews
- 1,096+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for CRM Software
 ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=128650&focus%5B%5D=1934&focus%5B%5D=3296)

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, Bigin by Zoho CRM, ActiveCampaign, and Close.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=activecampaign&focus%5B%5D=close)

**Sponsored**

### RevPal

RevPal is a Revenue Operations firm built for SaaS companies that want their GTM teams, systems, and data working in sync. We help organizations reduce operational complexity by aligning processes across Marketing, Sales, and Customer Success, optimizing CRM performance, and implementing scalable workflows that support predictable, efficient growth and smoother cross-functional collaboration. Revenue Operations touches every part of the customer lifecycle. When systems are disconnected or processes aren’t clearly defined, teams waste time, data becomes unreliable, and pipeline becomes harder to manage. RevPal solves these issues by creating a unified operational foundation—bringing consistency to your CRM, automation, and reporting layers so each team can perform at its best and understand exactly what’s happening across the funnel. We provide RevOps services across CRM optimization, workflow automation, lifecycle and pipeline design, lead routing, sales process improvements, marketing-to-sales alignment, customer success handoffs, and GTM analytics. Our work spans Salesforce, HubSpot, data warehouses, enrichment tools, attribution systems, and the broader SaaS tech stack that modern companies depend on. What makes RevPal different is how deeply we integrate. We embed directly into your tools, systems, and communication channels to deliver proactive RevOps support instead of reactive cleanup. Your team gains a partner who understands context, moves quickly, and helps translate strategy into execution without slowing momentum or adding unnecessary complexity. Whether you’re scaling rapidly, overhauling outdated processes, or trying to reduce operational debt, RevPal provides the alignment, technical expertise, and hands-on execution to build a GTM system that’s durable, scalable, and easy for your teams to adopt. The result: cleaner data, consistent processes, faster decisions, and a GTM engine that runs smoothly from first touch to renewal.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-06T12%3A21%3A35Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1227487&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Fpage%3D67%26tab%3Dtab-marketing&secure%5Btoken%5D=b5fcdac933216810e1206ff5ddd9f325820a6de47c8756eddc7c0a9285a9bdbf&secure%5Burl%5D=https%3A%2F%2Fwww.gorevpal.com&secure%5Burl_type%5D=company_website)

### [Pelatis CRM](https://www.g2.com/products/pelatis-crm/reviews)

Pelatis is a CRM built for agencies and service businesses that handles the entire client journey, from the first lead to the signed contract to a finished onboarding, in one connected tool. Most CRMs are built around one job: managing the pipeline until a deal is won. But for agencies, studios, and consultants, "won" is where the real work begins. What typically happens next gets scattered across five different places: onboarding emails, intake forms sent separately, a standalone e-signature tool, a project board in Notion or ClickUp for kickoff, and Slack messages nobody can find again. Pelatis was built to close that gap. It connects lead capture, pipeline management, e-signatures, and client onboarding into a single flow, so a deal moving from "won" to "delivered" doesn't require five different logins. Core capabilities include customizable sales pipelines, a contact and lead timeline, native automation (trigger, condition, action, without needing a separate integration tool), email integration, smart lists and segmentation, and reporting. On top of that, Pelatis adds what most CRMs leave out: client intake forms, SOP and onboarding templates, project tracking, and built-in digital signing, so the handoff from sales to delivery happens inside the same system that tracked the deal. Pelatis is built for small, fast-moving teams, typically 1 to 15 people, including web design agencies, marketing and creative studios, and consulting practices currently relying on spreadsheets, Notion, or a CRM patched together with separate onboarding and e-signature tools. It's also a strong fit for small B2B sales teams that want a fast, no-bloat CRM without a lengthy rollout or a growing list of paid add-ons. The product is fast to set up (most teams are productive within a day, not after weeks of implementation) and pricing is flat and transparent, so unlocking automation, e-signatures, or reporting doesn't require jumping to a much higher tier as the team grows. Pelatis is hosted in Germany and fully GDPR/DSGVO-compliant, which matters both as a trust signal for security-conscious buyers and as a hard requirement for companies operating in the EU. In short, Pelatis is client onboarding software built into a real CRM: pipeline and deal management for the sales side, plus intake forms, e-signatures, SOPs, and project tracking for everything that happens after the deal closes. It's for teams that don't want their CRM to stop working the moment a client says yes.

#### Who Is the Company Behind Pelatis CRM?

- **Seller:** [Pelatis](https://www.g2.com/sellers/pelatis)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [PennyCRM](https://www.g2.com/products/pennycrm/reviews)

PennyCRM is the CRM built specifically for Pennylane users. It syncs your Pennylane contacts and quotes directly into a drag-and-drop pipeline so your team works from the same data — no manual imports, no duplicates. Features include: native Pennylane integration via API, 6-column sales pipeline, contact management with CSV import/export, automated reminders, Google OAuth sign-up, and unlimited team members at €9/month after a free 14-day trial. Designed for French TPE/PME accountants, experts-comptables and DAF who run on Pennylane.

#### Who Is the Company Behind PennyCRM?

- **Seller:** [Polsia](https://www.g2.com/sellers/polsia-296e4a80-2873-43cb-ace6-9c532a7e997e)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f852400a919ba866471ae1c370191f23f50ccb573524e74a3665695fba525477&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fpolsia%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [piaX](https://www.g2.com/products/piax/reviews)

piaX ist eine mobile CRM-Lösung der mobileBlox GmbH, die Unternehmen dabei unterstützt, ihren Außendienst effizienter zu gestalten und die digitale Transformation voranzutreiben. Durch die tiefe Integration mit Microsoft Outlook und mobilen Endgeräten ermöglicht piaX eine nahtlose Synchronisation von ERP-Daten, wodurch Vertriebs- und Serviceprozesse optimiert werden. Hauptfunktionen und Merkmale: - Offline-Funktionalität: piaX ermöglicht es Außendienstmitarbeitern, auch ohne Internetverbindung auf Serviceaufträge zuzugreifen und diese zu bearbeiten. - Integration mit Microsoft Outlook: Durch die tiefe Integration in Kalender, Aufgaben, Kontakte und E-Mails haben Nutzer jederzeit einfachen Zugriff auf relevante Daten. - ERP-Synchronisation: Die Lösung synchronisiert zentral gespeicherte ERP-Daten mit Outlook und mobilen Geräten, wodurch eine einheitliche Adressbasis geschaffen und gepflegt wird. - Verwaltung komplexer Objekte: piaX ermöglicht die Verwaltung von (Bau-Objekten mit zugeordneten Vorhaben, Kontakten und Ansprechpartnern. - Digitale Serviceprozesse: Techniker können Arbeitszeiten, Material und Berichte direkt in Outlook erfassen und an das ERP-System zurückmelden. Primärer Nutzen und Problemlösung: piaX adressiert die Herausforderungen von Unternehmen, die ihre Außendienstaktivitäten digitalisieren und effizienter gestalten möchten. Durch die nahtlose Integration in bestehende Systeme und die Möglichkeit, auch offline zu arbeiten, verbessert piaX die Konnektivität und Effizienz von Vertriebs- und Serviceoperationen. Dies führt zu einer erhöhten Produktivität, einer besseren Datenqualität und einer stärkeren Kundenbindung.

#### Who Is the Company Behind piaX?

- **Seller:** [mobileBlox](https://www.g2.com/sellers/mobileblox)
- **Year Founded:** 2012
- **HQ Location:** Leipzig, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5e1a947b04eb5ab651160a05396af84e1ca9e771a930d29c1c0bf51b6fc7392&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmobileblox-gmbh&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [Pipely](https://www.g2.com/products/pipely/reviews)

Pipely tracks sales calls, commissions, and deal outcomes for high-ticket closers.

#### Who Is the Company Behind Pipely?

- **Seller:** [Pipely](https://www.g2.com/sellers/pipely)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Pipermind](https://www.g2.com/products/pipermind/reviews)

Pipermind is a modern, easy-to-use sales CRM built for small businesses, startups, and sales teams who want clarity, control, and speed in managing deals without the complexity or cost of traditional CRMs.

#### Who Is the Company Behind Pipermind?

- **Seller:** [Pipermind](https://www.g2.com/sellers/pipermind)
- **Year Founded:** 2020
- **HQ Location:** Dover, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=45745baf6a2abab64045ec4665b614cf6b3c8342cc0147dde7e67b57486551a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpipermind%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Pixelwand CRM](https://www.g2.com/products/pixelwand-crm/reviews)

The intelligent revenue engine built for high-velocity sales teams. Automate the busywork, master your pipeline, and hit your number with AI-driven precision.

#### Who Is the Company Behind Pixelwand CRM?

- **Seller:** [Pixelwand](https://www.g2.com/sellers/pixelwand)
- **Year Founded:** 2022
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=36f979ec72d91406c97153f3f71b5ab46be2533f5e0041dfcdae14791cfac97b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpixelwand%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [Plover CRM](https://www.g2.com/products/plover-crm/reviews)

Plover CRM is an all-in-one platform to capture leads, automate workflows, and manage customer relationships—helping teams stay organized and grow faster.

#### Who Is the Company Behind Plover CRM?

- **Seller:** [WebPlover Web Solutions](https://www.g2.com/sellers/webplover-web-solutions)
- **Year Founded:** 2018
- **HQ Location:** Islamabad, PK
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8885144c97bbbc09bf3a72715077ac18e3244022a5b29d6cabf902e9ebd7306&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwebplover%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

### [Plyto](https://www.g2.com/products/plyto/reviews)

Plyto is an AI-run CRM and marketing platform for small businesses — the new era of CRM, where the software does the work. Tell it what you want in plain English and it captures and organizes leads, follows up, writes and sends email campaigns, launches ad campaigns, publishes your website and blog, and tracks every dollar back to closed revenue. Anything that spends money or bulk-contacts customers waits for the owner's approval. Includes hosted lead forms, workflow automations, SEO & GEO audits, custom fields, saved reports, and revenue attribution. Bring your own AI: connect Claude, ChatGPT, Cursor, or any MCP-compatible assistant and run the whole CRM from the AI you already use. Unlimited seats on every plan. Free trial, no credit card required.

#### Who Is the Company Behind Plyto?

- **Seller:** [Plyto](https://www.g2.com/sellers/plyto)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [PropulseCRM](https://www.g2.com/products/propulsecrm/reviews)

PropulseCRM est une solution CRM/ERP tout-en-un conçue pour les freelances, TPE et petites entreprises. Elle centralise la gestion des projets, clients, facturation et comptabilité sur une plateforme intuitive et sécurisée. Grâce à l’automatisation des tâches administratives, à des outils de collaboration avancés et à une interface simple, PropulseCRM aide les entrepreneurs à gagner en productivité et à optimiser la gestion de leur activité au quotidien.

#### Who Is the Company Behind PropulseCRM?

- **Seller:** [PropulseCRM](https://www.g2.com/sellers/propulsecrm)
- **Year Founded:** 2024
- **HQ Location:** Aix-en-Provence, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=53f7dcaac9e7f6343d70fe53bea2f2161843b36fa4582216ad0b66c0c9cfe3df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpropulse-crm&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Pulse365](https://www.g2.com/products/pulse365/reviews)

Pulse365 is a CRM with a built-in phone system, designed for businesses that manage relationships across calls, pipelines, and follow-up sequences. Most growing teams run a CRM in one place, a separate dialer in another, and a spreadsheet to hold the rest together. The gaps between those tools are where leads get lost. Pulse365 replaces that stack with a single platform: built-in calling, full contact and pipeline management, automated follow-up, and real-time analytics, all connected. Key features: - Built-in phone system: Make and receive calls from inside the platform. Every call is automatically logged to the contact record with no manual entry required. - Full CRM: Manage contacts, pipeline stages, notes, custom fields, and complete activity history from one dashboard. - Automated follow-up sequences: Build multi-step workflows triggered by time or events. Follow-ups run automatically so nothing slips through. - Real-time analytics: Track team call activity, pipeline movement, and conversion metrics with interactive dashboard widgets. - Call recording: Record calls for compliance and quality review. - SMS messaging: Send and receive text messages from inside Pulse365, with conversations connected to the right contact record. - Industry-specific modules: Auto-enabled based on your industry at signup. Insurance teams get a full Insurance Agency module covering policy management, renewals calendar, claims tracking, COI requests, and carrier management. First Responder distributors get a dedicated module for government contract management, procurement tracking, and product certification workflows. - Operations modules: Optional add-ons for teams with broader needs, including Quotes, Customer Success tracking, Inventory Management, and Maintenance Scheduling. - State licensing compliance: Built-in tools for businesses managing licensed agents or staff across multiple states. - Developer API: REST API access for connecting Pulse365 to your existing tools and workflows. Plans start at $55 per user per month for Essential or $75 per user per month for Professional. Annual billing is available at 20% off. Each user seat includes one local phone number. Voice usage is billed at $0.03 per minute for inbound and outbound calls. SMS usage is billed at $0.02 per message sent or received. Extra local phone numbers are $2 per number per month. Extra toll-free numbers are $3 per number per month. Learn more or sign up at pulse365.co.

#### Who Is the Company Behind Pulse365?

- **Seller:** [Pulse365](https://www.g2.com/sellers/pulse365)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f2490ded479886b781c3e70de11706e0d7ca2d5ce332b37dd8f14942a8bddee4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpulse365crm&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Qualify-CRM](https://www.g2.com/products/qualify-crm/reviews)

Qualify-CRM is a French SaaS CRM designed for web agencies, freelancers, and sales teams that generate leads through websites. It automatically centralizes all website form submissions, analyzes them using artificial intelligence, and allows you to manage them in a customizable visual pipeline—all from a modern, bilingual (French/English) interface that is GDPR-compliant.

#### Who Is the Company Behind Qualify-CRM?

- **Seller:** [Apsov](https://www.g2.com/sellers/apsov)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Questy CRM](https://www.g2.com/products/questy-crm/reviews)

Questy CRM is a ready-to-use CRM solution for teams that want to manage the full B2B sales cycle in one configurable platform. It brings pipeline management, quoting, orders, invoices, projects, and field sales together in a single system, with ERP-aware reporting and two-way synchronization for customer, product, pricing, stock, order, and invoice data. Built for commercial teams that need structure, visibility, and coordination across sales and operations, the system includes two-way calendar sync, IMAP email integration, mobile apps for iOS and Android, automation rules, and role-based access control. Teams can work from pipelines, tasks, activities, proposals, orders, and projects without switching between separate tools. Key capabilities include Kanban pipelines with custom stages and conversion reporting, account and contact history, quoting and proposal templates, order management, invoicing and payment tracking, and project boards with Agile Kanban and Gantt views. Questy CRM is ERP-aware and designed to extend the reach of your ERP rather than replace it. Bidirectional data flows for inventory, customer history, sales orders, service logs, and financial records can be configured through a custom integration quote. The solution is used by B2B organizations in distribution, manufacturing, services, and field sales that need a CRM tightly connected to ERP-based operations. A 30-day free trial is available.

#### Who Is the Company Behind Questy CRM?

- **Seller:** [Questy Software](https://www.g2.com/sellers/questy-software)
- **Year Founded:** 2002
- **HQ Location:** Poznań, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=72c1575c214c4330e31d59459a307606247b3f4bb1060be4da94bc78d8aeba12&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fquesty-%25C5%2582ukasz-tadyszak%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

### [Quintecia](https://www.g2.com/products/quintecia/reviews)

Quintecia est un logiciel CRM et ERP tout-en-un conçu pour les de la PME à l'ETI, B2B françaises. CE QUE FAIT QUINTECIA Quintecia remplace les 4 à 7 outils que la plupart des PME utilisent pour gérer leur activité commerciale. Tout est réuni dans une seule interface : - CRM : gestion du pipeline, suivi des contacts, opportunités commerciales, plans d'actions commerciales - Devis et facturation : création de devis en 3 clics, facturation automatisée (module facturation disponible juin 2026) - Commissionnement : moteur de calcul intégré avec formules personnalisées, objectifs annuels et visibilité en temps réel pour les commerciaux - Interventions terrain : planning techniciens, application mobile à venir, accès au contexte client, rapports. - Support client : ticketing, chat en direct, vue client 360° - Statistiques : tableaux de bord, performance commerciale, analyse financière de chaque service - Stocks et marges, gestion des entrepôts - Gestion des tâches, agenda partagé CE QUI DIFFÉRENCIE QUINTECIA - Commissionnement natif : la plupart des CRM ignorent totalement le commissionnement commercial. Les ERP le facturent en plus. Quintecia en fait une fonctionnalité centrale — fini les tableurs Excel et les litiges en fin de mois. - Vrai tout-en-un : CRM + ERP dans un seul logiciel, pas un assemblage d'intégrations. - Souveraineté française : hébergé en France chez OVHcloud, 100% conforme RGPD. Vos données commerciales restent en France. - Conçu par des commerciaux : Deux amis d'enfance lyonnais, un commercial spécialisé dans l'édition de logiciels et un codeur ont créé le logiciel ultime, rejoints en 2025 par une responsable commerciale en logiciels. Un trio qui se complète parfaitement pour un projet de grande ampleur ! POUR QUI Entreprises B2B de 2 à 250 salariés en France qui veulent consolider leurs outils commerciaux / support / statistiques et interventions en une seule plateforme. Particulièrement adapté aux équipes avec des commerciaux terrain, de la rémunération variable ou des processus de devis complexes avec de la gestion des stocks. TARIFS Programme Pionniers : 49€ HT/utilisateur/mois (tarif garanti à vie). Migration, formation et support prioritaire inclus. Les intervenants externes à votre entreprise auront un accès dédié et offert.

#### Who Is the Company Behind Quintecia?

- **Seller:** [Quintecia](https://www.g2.com/sellers/quintecia)
- **Year Founded:** 2026
- **HQ Location:** Lyon, FR
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7e3f7c5d2358c01b5ad68e791203ac1fabf8056cbd93555efc2c772dd4ee1933&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fquintecia-logiciel%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Radley CRM](https://www.g2.com/products/radley-crm/reviews)

Radley – simple, human CRM for early-stage founders. Automates follow‑ups and centralises conversations in one light workspace.

#### Who Is the Company Behind Radley CRM?

- **Seller:** [Radley](https://www.g2.com/sellers/radley)
- **HQ Location:** Southfield, US
- **Twitter:** @radleysolutions  
287 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=33752c5abd4e5bed9102fbbae14382643ba5471be4403fce5cf8dc22fd10af98&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fradley-corporation&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

### [RakanSales](https://www.g2.com/products/rakansales/reviews)

RakanSales is an AI-powered sales automation CRM designed for SMEs and growing sales teams. It centralises customer conversations and leads from channels such as WhatsApp, Facebook Messenger, Instagram, email and website live chat into one unified inbox. The platform helps teams manage leads through Kanban sales pipelines, automate follow-ups and lead assignments, prioritise opportunities with lead scoring, and track sales performance through real-time dashboards. RakanSales reduces repetitive work, improves response times and helps businesses close deals faster.

#### Who Is the Company Behind RakanSales?

- **Seller:** [VeecoTech](https://www.g2.com/sellers/veecotech)
- **Year Founded:** 2011
- **HQ Location:** Kuala Lumpur, MY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8939e4032b2baadd1bfb41ac04a10571c54b5adc9ff84308b0db9f235238baec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fveecotech&secure%5Burl_type%5D=linkedin_company_website)  
44 employees on LinkedIn®

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 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated March 5, 2025

Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.

CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.

[CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.

There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.

The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.

To qualify for inclusion in the CRM category, a product must:

- Provide a bounded set of sales-related functions
- Provide lead, contact, account, and opportunity management functions
- Capture and store sales activities and interactions performed
- Consolidate customer history and transactions into a single interface
- Track prospects and contacts throughout the sales pipeline
- Facilitate communication at all phases of the customer lifecycle
- Provide reporting features to track sales performance
- Provide workflow automation capabilities to streamline sales processes
- Integrate functions into a unifying database and platform

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