SMS-iT
SMS-iT (SE-Mi Sentient iT) is an advanced Agentic AI-powered RAAS (Results-as-a-Service) platform designed to automate and streamline business operations across sales, marketing, and management. Unlike traditional CRM tools, SMS-iT combines CRM, ERP, and over 60 integrated microservices into a single comprehensive solution. By leveraging intelligent automation, businesses benefit from autonomous customer acquisition, enhanced customer engagement, predictive analytics, and real-time decision-making. Its unified communication system seamlessly integrates SMS, MMS, email, voice, video, and social media, ensuring consistent, personalized interactions across all customer touchpoints. SMS-iT’s flexible architecture allows businesses to customize their own automation stack, significantly reducing operational complexity and overhead costs. With SMS-iT, organizations scale efficiently, close deals faster, and deliver measurable, predictable outcomes, freeing up teams to focus strategically on driving growth and innovation.
Average Rating: 4.4/5.0
Total Reviews: 8
How Do G2 Users Rate SMS-iT?
- Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
Who Is the Company Behind SMS-iT?
- Seller: SMS-iT
- Year Founded: 2022
- HQ Location: San Francisco, US
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LinkedIn® Page: www.linkedin.com
14 employees on LinkedIn®
Who Uses This Product?
- Company Size: 75% Small, 13% Medium
What Do G2 Reviewers Say About SMS-iT?
AI-generated summary from verified user reviews
Pros
- Users love the ease of use of SMS-iT, enabling effortless creation of targeted messaging campaigns.
- Users highlight SMS-iT's ease of use and flexibility, enhancing their outreach and engagement strategies effectively.
- Users value the automation tools in SMS-iT, enhancing efficiency and effectiveness in outreach campaigns.
- Users highlight the efficiency of SMS-iT for targeted messaging campaigns, optimizing engagement and improving outreach strategies.
- Users praise the great customer service of SMS-iT, enhancing their overall satisfaction and experience with the product.
Cons
- Users find the UI/UX of SMS-iT lacking, expressing a need for significant enhancement in functionality and ease of use.
- Users find the account set-up process complex, though appreciate the supportive customer service offered by SMS-iT.
- Users feel SMS-iT faces development challenges that hinder improvements in UI and UX, affecting overall usability.
- Users report missing features like power dialer and IVR, leading to a less effective experience with SMS-iT.
What Are Recent G2 Reviews of SMS-iT?
"SMS-iT: A Game-Changer for Political Campaigns"
Rating: 5.0/5.0 stars
— Wes N.
"Good Appointment Application"
Rating: 5.0/5.0 stars
— Jagdarshan S.

