Best CRM Software - Page 158

Roundesk

Roundesk : La plateforme CX unifiée pour les centres de contact modernes Fondée sur une vision intégrée de l’expérience client, Roundesk est la première plateforme CX unifiée conçue pour les centres de contact exigeants. Elle centralise téléphonie cloud, quality monitoring, gouvernance & conformité et gestion omnicanal dans un seul cockpit intelligent, nativement intégré – sans dépendance à des modules tiers. Avec Roundesk, les équipes service client, ventes et conformité pilotent toutes leurs interactions depuis une interface unique, synchronisée avec leurs outils métiers (CRM, helpdesk, ERP), pour une expérience client fluide, sécurisée et performante. Pourquoi choisir Roundesk ? Une plateforme 100 % unifiée : Contrairement aux solutions modulaires ou agrégées, Roundesk est conçue nativement intégrée : plus de silos, plus de décalages entre outils. Qualité, conformité, voix et canaux digitaux fonctionnent en parfaite synergie. Conforme dès le premier appel : Grâce à Roundesk GRC, respectez RGPD, DDA, MiFID II ou toute autre réglementation sectorielle avec traçabilité totale, centralisation des preuves et réduction des risques opérationnels – un atout décisif pour les secteurs réglementés (banque, assurance, santé, énergie). CX pilotée par la donnée : Le module Roundesk Quality permet un monitoring intelligent des interactions : écoutes ciblées, scoring automatisé, feedback structuré et coaching personnalisé. Résultat : amélioration continue de la satisfaction client (CSAT, NPS) et de la performance agent. Omnicanalité réelle, pas juste multi-canal : Gérez voix, email, chat, SMS et messagerie dans un même fil de discussion, avec un historique client unifié et une vision 36 0 à chaque interaction. Vos agents voient l’ensemble du parcours client, quel que soit le canal d’entrée. Intégrations fluides et ouvertes : Roundesk s’interface nativement avec les principaux CRM (Salesforce, HubSpot, Microsoft Dynamics), helpdesks (Zendesk, Freshdesk) et outils métiers via API RESTful, webhooks et connecteurs prêts à l’emploi. Cloud natif, sans infrastructure : Solution 100 % cloud, Roundesk ne nécessite aucun matériel ni maintenance IT. Déploiement en quelques heures, montée en charge instantanée, et qualité audio HD garantie grâce à une infrastructure européenne certifiée. Fonctionnalités clés Roundesk Voice – Téléphonie & Call Center intelligent Appels entrants et sortants avec numéros locaux et internationaux Routage intelligent (ACD) et file d’attente dynamique Supervision en temps réel avec tableaux de bord live Enregistrement automatique et analytics conversationnels Roundesk Quality – Monitoring qualité natif Ecoutes aléatoires ou ciblées (mots-clés, émotions, conformité) Grilles de scoring personnalisables par métier ou réglementation Feedback et plans d’action directement dans la plateforme Reporting qualité versus performance commerciale Roundesk GRC – Gouvernance, Risque & Conformité Conservation légale et sécurisée de toutes les interactions Gestion des consentements et droits des clients (RGPD, droit à l’oubli) Audit trail complet et export de preuves certifiées Alertes en temps réel sur écarts de conformité Omnicanal unifié – Une seule vue client Gestion centralisée de voix, email, chat, SMS et messagerie Historique unifié avec contexte (appels, tickets, commandes, notes) Transfert fluide entre canaux sans perte d’information Disponibilité agent synchronisée sur tous les points de contact Tableaux de bord et analytics avancés KPIs personnalisables (NPS estimé, taux de résolution, conformité, etc.) Alertes proactives sur dérive de performance ou risque client Export automatisé et partage sécurisé de rapports Idéal pour Centres de contact B2B et B2C souhaitant unifier leurs outils Secteurs réglementés (finance, assurance, santé, énergie, télécom) Equipes CX, qualité, conformité et operations en quête de traçabilité Entreprises en croissance cherchant une solution évolutive et sans dette technique Prêt à transformer votre centre de contact ? Roundesk n’est pas une simple solution de téléphonie : c’est votre plateforme stratégique pour piloter l’expérience client, la performance et la conformité dans un seul endroit. Demandez une démo personnalisée et découvrez comment centraliser, sécuriser et améliorer chaque interaction client. Disponible en SaaS – Hébergé en Europe –  RGPD – API ouverte – Support dédié francophone et anglophone

RoundOS

RunMags

Modern magazine publishers use RunMags Magazine Publishing Software to sell advertising, attract subscribers, manage production and get paid.

Average Rating: 4.5/5.0

Total Reviews: 1

Runo Call Management CRM

Modern Mobile CRM with SIM based Calling Solution for your telecalling, tele-sales, telemarketing & outbound sales teams. Free auto dialer feature with advanced user level permissions With this mobile based business outbound sales CRM, your team can be more efficient even on the move. No need for laptops/Desktops/dialers. Just a power packed mobile app! From Business calls, to emails, to meetings; every interaction and every prospect is tracked till closure along with real time management reporting. What differentiates us from others is our easy to use user-interface, ease of work from home and track team’s performance virtually. Features • Choose between 'Click to Dial' or 'Auto dial' mode within the app. No manual dialing. • Tracks outbound and inbound calls of team • Manage business call recordings • Missed call management • Real time input and output performance reporting • Live status of calling/sales team • Timely notification of follow-up/callback cases • Integrated with Facebook, Website forms and many other lead sources. • Integrated with LeadSquared, Zoho, Freshsales and many other CRMs • Integrated with WhatsApp and Email • Bulk data allocation to team with advanced data allocation flow • Auto syncs follow-ups with Google calendar for sending calendar invitations • Option to run multiple campaigns and processes within the same app • Caller Identification along with the past interaction of the lead during the call • Available in Android, IOS and web versions Why Runo ? • GSM sim as a calling medium, hence highly cost effective • Unlimited calls (including recordings) and interactions • Easy to Use Interface • Highly encrypted data for data security • Comes with inbuilt CRM Start now with 10 days of free trial

Average Rating: 4.3/5.0

Total Reviews: 3

RunPractice

RunPractice is patient relationship management software for independent and wellness practices. AI staff answer patients and book appointments 24/7, prepare each patient before the visit, turn the visit into a review-ready note, follow up afterward and bring patients back on time. A patient portal handles appointments, forms, records and payments, with telehealth built in, and one dashboard shows every patient interaction. Practitioners make every clinical decision.

RydrexCRM

Streamline your business with RydrexCRM - your all-in-one solution for CRM, HRM, finance, and project management. Centralize workflows, automate tasks, and boost growth effortlessly. Start simplifying your operations today - sign up for a free trial and experience the difference!

Rynxly • The Advanced SIM-Based Calling CRM

Rynxly is a SIM-based Calling CRM designed for sales teams and calling-driven businesses. It connects real mobile SIM calls with a smart CRM system to automatically track calls, manage leads, set follow-ups, and monitor team performance—all from one dashboard. Unlike VoIP-only tools, Rynxly focuses on real call quality, transparency, and productivity, helping teams close more deals with better control and insights.

RYSE

Saalz

SaaSolar

SaihaCRM

SaihaCRM is a powerful customer relationship management (CRM) software designed to help businesses manage leads, track sales activities, and improve customer relationships. It offers an intuitive drag-and-drop sales pipeline, automated reminders and alerts, and centralized lead management to help sales teams stay organized and follow up with prospects on time. SaihaCRM integrates with platforms such as Meta, Google, WhatsApp, Zoho, and WordPress, helping businesses manage leads from multiple channels in one place. With mobile access, role-based permissions, WhatsApp messaging, and call recording capabilities, SaihaCRM supports better team coordination and sales visibility. Suitable for businesses looking to streamline lead tracking, improve sales processes, and manage customer interactions efficiently, SaihaCRM provides a flexible CRM solution that can adapt to different business requirements.

Salão na Hora

Free scheduling and management app built for Brazilian beauty salons, nail artists, lash designers and barbers. Clients book online, automatic WhatsApp reminders reduce no-shows, and owners track cash flow, commissions, loyalty cashback and packages in one place. Works on any phone with no install. Available in Portuguese only.

Salenovo

Salenovo tells businesses that sell to other businesses which UK companies to contact, and when. It reads Companies House and the UK's public registers every day, follows each company from the day it's registered to what becomes of it, and sends customers the ones in their area at the moment they're most likely to choose a supplier. There are three products. Weekly new-company lists, built for accountancy practices: every Monday, the week's new companies in a council, a region or the whole UK, ranked by how likely each is to trade, with a checked website, mailbox or landline where one is public, and the companies whose accounts fall due soon that aren't registered at an accountant's address. From £29 a month for a council. Premises data for suppliers: a file by 8am every weekday of the businesses taking on premises, changing hands or about to open, graded for the buyer's trade and cut to their region. It's built for card terminal, telecoms, waste, water, insurance, security, cleaning, IT support, payroll, staffing and other suppliers. £250 a month for a region, £1,000 for Great Britain. The growth list, for advisory accountancy practices: established companies that are scaling, graded with the reason in one line. £250 a month for a region. Every product starts with two weeks free. The data is about businesses, not people: no director names, no home addresses, and every row says where it came from and when.

Saleoid

SalesAndMarketing.ai