# Best Credit and Collections Software - Page 13

## How Many Credit and Collections Software Products Does G2 Track?

**Total Products under this Category:** 300

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Versapay (+0.24%) - Among all products in this category, Versapay recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Credit and Collections Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,700+ Authentic Reviews
- 300+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Credit and Collections Software
 ![G2 Grid® for Credit and Collections Software plotting products by satisfaction and market presence](https://www.g2.com/categories/credit-and-collections/grids.png?focus%5B%5D=5514&focus%5B%5D=95296&focus%5B%5D=17701&focus%5B%5D=23596&focus%5B%5D=159197&focus%5B%5D=39200&focus%5B%5D=41463&focus%5B%5D=89360)

Highlighted products: Creditsafe, D&B Finance Analytics Credit Intelligence, Billtrust, Quadient Accounts Receivable, Chargeflow, HighRadius Accounts Receivables, Tesorio, and Upflow.

Underlying data: [Grid® JSON](https://www.g2.com/categories/credit-and-collections/grids.json?focus%5B%5D=creditsafe&focus%5B%5D=d-b-finance-analytics-credit-intelligence&focus%5B%5D=billtrust&focus%5B%5D=quadient-accounts-receivable&focus%5B%5D=chargeflow-inc-chargeflow&focus%5B%5D=highradius-corporation&focus%5B%5D=tesorio&focus%5B%5D=upflow-upflow)

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### [DPDZero](https://www.g2.com/products/dpdzero/reviews)

DPDZero is a comprehensive debt collection platform designed to assist lenders in reducing delinquencies across all stages of the loan lifecycle. By integrating artificial intelligence, data analytics, and human expertise, DPDZero delivers scalable and consistent debt recovery solutions that enhance both efficiency and customer satisfaction. Key Features and Functionality: - AI-Powered Collections: Utilizes advanced algorithms to determine the optimal time, channel, and approach for engaging each customer based on their unique behavior patterns. - Customer-Centric Approach: Offers personalized payment plans and communication strategies that respect individual customer situations and preferences. - Advanced Analytics: Provides real-time reporting and predictive analytics, enabling lenders to gain actionable insights and optimize their debt recovery strategies. - Seamless Integration: Easily integrates with existing systems through flexible APIs and pre-built connectors, ensuring a smooth implementation process. - Omnichannel Communication: Engages customers through their preferred communication channels, including email, SMS, voice calls, and messaging apps. - Regulatory Compliance: Ensures adherence to regional and international regulations with automated processes, maintaining compliance throughout the collection process. Primary Value and Problem Solved: DPDZero addresses the challenges lenders face in managing delinquencies by providing an intelligent, scalable, and customer-focused debt collection solution. By leveraging AI and data analytics, the platform enhances the efficiency and effectiveness of debt recovery efforts, leading to reduced non-performing loans and improved financial performance for lenders. Additionally, its customer-centric approach fosters positive relationships, ensuring a respectful and personalized experience for borrowers.

#### Who Is the Company Behind DPDZero?

- **Seller:** [DPDZero](https://www.g2.com/sellers/dpdzero)
- **Year Founded:** 2022
- **HQ Location:** Bangalore, IN
- **Twitter:** @dpdzero  
87 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3918692555664ee3257fd9a0bc67cfc0090f5d1e54c0b2d405fa4c964ab91f9d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdpdzero%2F&secure%5Burl_type%5D=linkedin_company_website)  
142 employees on LinkedIn®

### [DR Collect](https://www.g2.com/products/dr-collect/reviews)

Debt Resolve, Inc. provides cloud-based software and services to help both lenders and borrowers solve the problems inherent in our credit-based economy.

#### Who Is the Company Behind DR Collect?

- **Seller:** [Debt Resolve](https://www.g2.com/sellers/debt-resolve)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Duefy](https://www.g2.com/products/duefy/reviews)

Duefy is an automated invoice reminder software designed to assist freelancers and small businesses in managing and collecting unpaid invoices efficiently. By automating the follow-up process, Duefy enables users to focus on their core work without the burden of manually chasing payments. The platform boasts an average reduction in payment time by 40%, demonstrating its effectiveness in expediting cash flow. One of Duefy's standout features is its AI-powered reply analysis. This functionality interprets client responses to payment reminders, identifying promises to pay, disputes, or potential issues. By understanding the context and sentiment of replies, Duefy suggests appropriate next steps, ensuring that follow-ups are both timely and contextually relevant. The software offers automatic follow-ups, sending reminders before and after the due date with escalating tones—from friendly nudges to firm requests—without user intervention. Users can track client interactions, such as email opens and clicks on payment links, providing transparency into the payment process. Each reminder includes a Stripe-powered payment link, facilitating quick and secure transactions on any device. Duefy supports various methods for adding invoices, including CSV and Excel imports, manual entry, and AI-driven extraction from PDFs, photos, emails, and WhatsApp messages. This flexibility ensures seamless integration into existing workflows. The platform also provides a real-time dashboard displaying outstanding amounts, active invoices, and payments received, offering a comprehensive overview of financial status. Additional features include client risk scoring, which evaluates clients based on payment history and communication patterns, allowing users to prioritize follow-ups effectively. The AI financial assistant answers queries related to cash flow, client prioritization, and outstanding invoices, providing actionable insights to optimize financial management. Duefy's integration capabilities extend to popular accounting software such as QuickBooks, FreshBooks, Xero, and Wave, ensuring compatibility with existing systems. The platform's user-friendly interface and AI-driven functionalities make it a valuable tool for freelancers and small businesses aiming to streamline their invoicing processes and improve payment collection efficiency.

#### Who Is the Company Behind Duefy?

- **Seller:** [Duefy](https://www.g2.com/sellers/duefy)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Duely](https://www.g2.com/products/duely/reviews)

Stop chasing invoices manually. Duely handles everything after you send an invoice. Most small agency owners lose thousands every year not because clients refuse to pay, but because follow-ups feel awkward, payment promises get forgotten, and nobody knows what was said to who and when. Duely fixes that. Built specifically for owner-led marketing, design, web, and content agencies billing 10-100 clients. No finance team required. Duely users: - Know exactly who owes what and why at any given moment - Send automated reminders from their own Gmail, not a third-party collections platform - Track every payment promise with a specific follow-up date - Log partial payments against the original invoice balance - Draft follow-ups in the right tone without starting from scratch every time - Keep a full timeline per client: every promise, payment, note, and follow-up in one place Know where every invoice stands - See your entire outstanding invoice pipeline at a glance - Track overdue invoices, partial payments, and upcoming due dates in one dashboard - Log follow-ups with date, method, and outcome so nothing falls through the cracks - Keep internal notes per client so you always know the context before reaching out Automate reminders that feel personal - Send automated payment reminders directly from your own Gmail account - No Duely branding. No third-party sender. Just an email that looks like you wrote it - Set reminder frequency and let Duely run the cadence automatically - Include a payment link in every reminder so clients can pay immediately Track what clients promise and hold them to it - Log payment promises with a specific date and amount - Get reminded to follow up when a promise date passes without payment - Every promise, partial payment, and note is visible in the client timeline Draft the right follow-up every time - Generate follow-up messages in friendly, firm, or final notice tone - No more staring at a blank screen wondering how to word it - Consistent, professional communication without the emotional friction Connect to the tools you already use - QuickBooks integration: auto-syncs outstanding invoices, stops reminders when paid - Xero integration: same as QuickBooks - Stripe integration (beta) - CSV export for everything $29/month. 14-day free trial. No credit card required. No free plan. Stripe sends the invoice. Duely handles everything after.

#### Who Is the Company Behind Duely?

- **Seller:** [Duely](https://www.g2.com/sellers/duely)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [DueTrail](https://www.g2.com/products/duetrail/reviews)

DueTrail is an accounts receivable automation and collections solution that helps business teams manage overdue invoices, send payment reminders, and track customer payment commitments in one place. It is designed for B2B companies — particularly service businesses such as agencies, consultancies, IT services, and recruitment firms — that need a structured way to follow up on unpaid invoices without using a third-party debt collection agency. The product is built around a review-first workflow. When a user imports overdue invoices from a CSV file, DueTrail creates each one as a paused collection case. No emails are sent to customers until a team member reviews and approves them, which gives finance and operations teams control over messaging, timing, and recipients before any outreach begins. Once active, the system sends automated payment reminders, records customer promises to pay, and maintains a full timeline of every contact and note associated with a case. DueTrail works with any accounting tool that can export a CSV file, including Xero, QuickBooks, Exact, and Sage, so teams can begin without a direct integration. It is offered at a single flat monthly price with no per-seat fees, and includes a free Review Mode that lets teams import data and configure the workflow before sending live reminders. Key features and capabilities include: - Review-first import: invoices import as paused cases, so nothing is sent to customers until a team member approves it. - Automated payment reminders: configurable reminder sequences that send before and after the due date once activated. - Customer payment portal: a self-service page where customers can view what is owed and submit a promise-to-pay date. - Case timeline: a complete record of every reminder, note, and promise attached to each invoice. - CSV import from any accounting tool: compatible with Xero, QuickBooks, Exact, Sage, and other systems that export CSV. DueTrail is collections software, not a debt collection agency, and does not contact customers as a third party or provide financing. It is used by teams that want to reduce the time it takes to collect payment while keeping client relationships intact.

#### Who Is the Company Behind DueTrail?

- **Seller:** [DueTrail](https://www.g2.com/sellers/duetrail)
- **Year Founded:** 2026
- **HQ Location:** Ukraine
- **Twitter:** @duetrail
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®
- **Ownership:** Privately Held

### [Duewell](https://www.g2.com/products/duewell/reviews)

Most invoicing tools send reminders. Reminders work on clients who forgot — they don't work on a client who has decided not to pay yet. Duewell is built for what happens after that. It tracks your overdue invoices and moves each one through four escalating stages: a polite nudge (1–7 days overdue), a firm follow-up (8–21), a collections warning (22–45), and a formal demand letter (46+). Each stage generates a message written for that point in the relationship — not the same reminder sent harder. Duewell drafts. You review and send from your own inbox. It never emails your client on your behalf, because these messages are relationship-sensitive and a client who already paid or renegotiated should never get an automated escalation. Email notifications tell you when an invoice is ready for its next stage, so nothing quietly ages while you're busy with paid work. Free for two invoices, with the full escalation on one.

#### Who Is the Company Behind Duewell?

- **Seller:** [Carelius Nexus AS](https://www.g2.com/sellers/carelius-nexus-as)
- **Year Founded:** 2026
- **HQ Location:** Oslo, NO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1bd93a02695ecdb854ccf88af6806ea3eb8c5336aadb378fa42ebea451ff94c5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcarelius-nexus&secure%5Burl_type%5D=linkedin_company_website)

### [Dunforce](https://www.g2.com/products/dunforce/reviews)

Dunforce transforms the way companies manage their payments. It is the first Intelligent Collection Agent, using AI and machine learning to solve this growing problem of late payments.

#### Who Is the Company Behind Dunforce?

- **Seller:** [Dunforce](https://www.g2.com/sellers/dunforce)
- **Year Founded:** 2016
- **HQ Location:** Bordeaux, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41eb12fb22df79983e853c9f5de17324b46369ef4b57b7c8d251c8a835c25121&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdunforce%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

### [DunningOnline](https://www.g2.com/products/dunningonline/reviews)

Many companies still follow up on accounts receivables within their accounting software or even from a manual list. As a result, the debtor manager or credit controller cannot consistently and effectively follow up on debtors. The debtor employee has no overview, invests more time than necessary and invoices are paid less quickly. With the debtor management software DunningOnline, invoices are paid 30% faster and you save 50% of your time!

#### Who Is the Company Behind DunningOnline?

- **Seller:** [Collectonline](https://www.g2.com/sellers/collectonline)
- **Year Founded:** 2011
- **HQ Location:** Herentals, BE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b0dd2697f4d14ec2cfc0331bebc695874a465de17eb379fe895ac2e9e2d0ad1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcollectonline-nv_2&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

### [eCollect](https://www.g2.com/products/ecollect/reviews)

eCollect applies high-end technology to cover the full receivables management cycle for any business: from the initial invoice to the final payment.

#### Who Is the Company Behind eCollect?

- **Seller:** [eCollect](https://www.g2.com/sellers/ecollect)
- **Year Founded:** 2014
- **HQ Location:** Baar, CH
- **Twitter:** @ecollect  
198 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=36c4b1ba109ed1ed1a3e461e99f1c0365f3224451b0fe2d34e721ccee1cdd049&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3360683&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

### [eCollections](https://www.g2.com/products/ecollections/reviews)

eCollectionsis the most flexible enterprise collection management solution on the market. You can start in one model and easily change to another as your needs evolve. eCollections is truly software the way you want it.

#### Who Is the Company Behind eCollections?

- **Seller:** [Sentinel Development Solutions](https://www.g2.com/sellers/sentinel-development-solutions)
- **Year Founded:** 1998
- **HQ Location:** Addison, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=31fc33c5267b1b7cdb78a9041ad04fd277c3efc74bd1fec5f132ffad30094b28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F22296622&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [EleVia A/R Management & Collections](https://www.g2.com/products/elevia-a-r-management-collections/reviews)

Speed and automate your collection process with software that enables more effective A/R strategies. Integrated with Deltek Vision and Vantagepoint.

#### Who Is the Company Behind EleVia A/R Management & Collections?

- **Seller:** [EleVia](https://www.g2.com/sellers/elevia)
- **Year Founded:** 2009
- **HQ Location:** Minneapolis, US
- **Twitter:** @elevia
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f4d2fcabbee074ed659a15a3cdc324bfec755eb19602372d222d5ce1df09456e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felevia-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

### [ENCollect](https://www.g2.com/products/encollect/reviews)

ENCollect is a mobility driven solution for collection agencies, field agents and banks to colloborate on debt collection activities, end to end.

#### Who Is the Company Behind ENCollect?

- **Seller:** [Sumeru Enterprise Tiger](https://www.g2.com/sellers/sumeru-enterprise-tiger)
- **Year Founded:** 2002
- **HQ Location:** Los Angeles, California, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a40861f189ca051bd0a98adc5c9bed88d1847cea74337778787cd846f00bc09&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsumeru-inc&secure%5Burl_type%5D=linkedin_company_website)  
274 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of ENCollect?

**["Best tool for financial services for collection purpose"](https://www.g2.com/survey_responses/encollect-review-5015500)**

**Rating:** 4.5/5.0 stars

_— Sushil A._

[Read full review](https://www.g2.com/survey_responses/encollect-review-5015500)

#### What Are G2 Users Discussing About ENCollect?

- [What is ENCollect used for?](https://www.g2.com/discussions/what-is-encollect-used-for)

### [Enterprise Collections](https://www.g2.com/products/enterprise-collections/reviews)

eCredit prioritizes a collector's daily tasks in a work queue that summarizes all of the information a collector needs to make an effective collections call.

#### Who Is the Company Behind Enterprise Collections?

- **Seller:** [Cortera](https://www.g2.com/sellers/cortera)
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=037011329e9cecc6336def3864971c12930fd65ceab6f8ff83b6cfa4467dc264&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcortera-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
170 employees on LinkedIn®

### [Evolution Collect](https://www.g2.com/products/evolution-collect/reviews)

Evolution Collect is a debt collection software that is reinventing an outdated industry. Evolution provides everything you need in a simple, intuitive interface. From account management to reporting, Evolution is fully integrated to give collection agencies the best debt collections software experience possible.

#### Who Is the Company Behind Evolution Collect?

- **Seller:** [Evolution Collect](https://www.g2.com/sellers/evolution-collect)
- **Year Founded:** 2012
- **HQ Location:** N/A
- **Twitter:** @evolution\_col  
5 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39f2bc049871f364c0534fc14c5385a5c3c2eff76411812635e33ce6dbcf9cab&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevolution-collect&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Experian Advanced Eligibility (UK)](https://www.g2.com/products/experian-advanced-eligibility-uk/reviews)

Experian's Advanced Eligibility is a solution designed to enhance the credit application process by leveraging Open Banking data. It provides lenders with a comprehensive view of a consumer's financial profile, enabling more accurate credit risk assessments and personalized product offerings. Key Features and Functionality: - Comprehensive Financial Insights: Utilizes Open Banking data to offer a detailed understanding of a consumer's income, expenditure, and overall financial behavior. - Personalized Product Matching: Enables lenders to present consumers with credit products and rates that align closely with their financial circumstances. - Enhanced Application Process: Streamlines the credit application journey, reducing drop-out rates by providing consumers with clear information on their eligibility and potential credit terms upfront. - Increased Conversion Rates: By pre-qualifying consumers, lenders can focus on applicants who are more likely to be approved, thereby improving acceptance rates without increasing risk. - Simplified Integration: Requires minimal technical integration, allowing for easy adoption and maintenance. Primary Value and User Benefits: Advanced Eligibility addresses the challenge of accurately assessing a consumer's creditworthiness by incorporating real-time financial data through Open Banking. This approach benefits consumers by providing instant access to fairer credit and personalized offers, enhancing transparency and confidence in the credit application process. For lenders, it facilitates better credit risk decisions, increases the quality of leads, and drives higher conversion rates, all while maintaining compliance with affordability criteria.

#### Who Is the Company Behind Experian Advanced Eligibility (UK)?

- **Seller:** [Experian](https://www.g2.com/sellers/experian)
- **Year Founded:** 1826
- **HQ Location:** Dublin, Ireland
- **Twitter:** @Experian\_US  
38,771 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f2ce141b811b45a47c23e9ebeb00646a160dd7e6e16b8de67f2a6ca6a4f4065&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexperian&secure%5Burl_type%5D=linkedin_company_website)  
26,191 employees on LinkedIn®
- **Ownership:** LSE: EXPNL

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[Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)

[Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi)

[Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)

[Password Managers Software](https://www.g2.com/categories/password-managers)

[Spend Management Software](https://www.g2.com/categories/spend-management)

Similar Categories

- [Order Management](/categories/order-management)
- [Accounting](/categories/accounting)
- [Accounting Practice Management](/categories/accounting-practice-management)
- [Accounts Receivable](/categories/accounts-receivable)
- [AP Automation](/categories/ap-automation)

- [Billing](/categories/billing)
- [Budgeting and Forecasting](/categories/budgeting-and-forecasting)
- [Business Plan](/categories/business-plan)
- [Cash Flow Management](/categories/cash-flow-management)
- [Cross-border payments software](/categories/cross-border-payments-software)

- [Deduction Management](/categories/deduction-management)
- [Enterprise Payment](/categories/enterprise-payment)
- [Equity Management](/categories/equity-management)
- [Financial Analysis](/categories/financial-analysis)
- [Financial Audit](/categories/financial-audit)

[Browse Credit and Collections Themes](/categories/credit-and-collections/themes)

 ![Nathan Calabrese](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan Calabrese")
NC

Researched and written by [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)

Updated October 3, 2024

Businesses use credit and collections software to ensure customers pay for the products and services delivered by the company. By recovering the amounts due on time, companies can rely on a consistent influx of money to finance their operations. This type of software is used by accounting teams to identify which invoices are overdue, match invoices and payments, reduce processing errors, and manage collection issues such as bad debt (amounts owed by customers that are unlikely to be paid). Accountants also use credit and collections software to manage customer credits to mitigate the risk of not getting paid. This type of software can also be used by collection agencies that recover outstanding payments on behalf of their customers.

Credit and collections software can be delivered as a standalone product or as part of a financial management suite. Standalone credit and collections tools need to integrate with [accounting software](https://www.g2.com/categories/accounting) and [ERP systems](https://www.g2.com/categories/erp-systems) or with related point solutions such as [AR automation software](https://www.g2.com/categories/ar-automation).

To qualify for inclusion in the Credit and Collections category, a product must:

- Allow users to define customer credit limits and adjust them based on payments history or type of customer
- Match invoice information such as the amount or the due date with payments 
- Identify upcoming payments due and notify customers by email, phone, or mail
- Manage overdue payments and apply penalties or overcharges for late payments
- Monitor payments history and identify customers that are more likely to pay late
- Analyze discrepancies between invoices and payments and determine what caused them

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