Spoki
Spoki is a conversational platform that leverages WhatsApp as a communication channel to offer businesses solutions to integrate with e-commerce, marketing tools, CRM, ERP, and customized software. Spoki takes sales strategies to a higher level by harnessing the power of instant and conversational messaging, accompanying the user throughout the entire customer journey: marketing, sales, customer support. As pioneers of conversational marketing, our goal is to revolutionize the way businesses communicate with their customers, leveraging innovative channels like WhatsApp, ensuring better KPIs and performance for companies.Thanks to Spoki, businesses can create valuable relationships and more direct and personal connections with their end customers.
Average Rating: 4.8/5.0
Total Reviews: 4
How Do G2 Users Rate Spoki?
- Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
Who Is the Company Behind Spoki?
- Seller: Spoki
- HQ Location: San Vito dei Normanni, IT
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LinkedIn® Page: www.linkedin.com
96 employees on LinkedIn®
Who Uses This Product?
- Company Size: 100% Small
What Do G2 Reviewers Say About Spoki?
AI-generated summary from verified user reviews
Pros
- Users value the automation capabilities of Spoki, especially with its seamless ActiveCampaign integration for WhatsApp marketing.
- Users appreciate the automation ease of Spoki, benefiting from seamless integrations for efficient marketing messaging.
- Users value the easy integrations with ActiveCampaign, enhancing WhatsApp marketing automation effectively.
- Users find the direct integration with ActiveCampaign invaluable for automating WhatsApp marketing tasks efficiently.
- Users value the many integrations of Spoki, particularly its seamless connection with ActiveCampaign for automating marketing.
Cons
- Users find the intuitiveness lacking, making it difficult to utilize for customer support effectively.
- Users find Spoki to be not user-friendly, especially when it comes to customer support interactions.
- Users find the customer support lacking, making it difficult to resolve issues effectively with Spoki.
- Users find customer support inefficient, making it challenging to get assistance when needed.
What Are Recent G2 Reviews of Spoki?
"No subscription WhatsApp automation tool that can be integrated easily with your CRM"
Rating: 5.0/5.0 stars
— Fernando S.
"Immediate and constant support"
Rating: 4.0/5.0 stars
— Martina P.

