Best Conversational Marketing Software - Page 25

IgorIA

Inagent

AI Agent Solution Inagent is an all-in-one solution that allows you to quickly implement autonomous AI agents on all text and voice channels with no coding. These agents understand the conversation’s context in >200 languages and dialects, make decisions, and execute actions via connection with business systems to offer responses with natural language. Inagent has a multiagent system designed to create agents specialized in particular processes or business areas. The Agent Quality Management panel facilitates real-time oversight of AI agent performance, allowing you to intervene in the event of negative emotions or complicated cases. Its Signals system detects recurring themes and provides advanced analytics to continuously improve the CX strategy. Capabilities unique to Inagent: Easy activation: Quick, no-code configuration: the only programming language you need to know is your own language. Connected to your business: Easy, secure integration with your business systems thanks to its API Rest design. Native connections with the entire Inconcert ecosystem. Omnichannel: A single configuration for all voice and text channels. Empathetic, multilingual communication: >200 voices available with natural language in any language or dialect. Interprets typos and emojis and adapts to the context. Enhanced control and automation: Guide or correct the virtual agent without interrupting the conversation with the customer via the Whisper function and the comprehensive Agent Quality Management dashboard. Scalable, secure solution: Specializes and adapts to the applications your business needs using a private and confidential knowledge base. Applications: Frequently asked questions Scheduling appointments Order management Collections management Outbound sales Lead pre-qualifier Complaint servicing Technical characteristics: Accuracy: AI agents work autonomously and reproduce human empathy Inconcert AI engine: Solve complex queries thanks to a proprietary AI engine trained on CX operations. They express themselves and sound like humans. A specialized team: multiagent capabilities to build a team of specialized agents for friction-free transfers. Each AI agent focuses on a business area to provide the best response at all times. Combine the best LLMs on the market Security: Data privacy guaranteed by top-tier tech partners Enterprise contracts with our AI suppliers for data privacy: each customer has a private and confidential knowledge base: one virtual agent learns from another. Data encrypted in transit and at rest. All infrastructure is on Amazon Web Services. We have the top security certifications such as CSA Trusted Cloud Provider seal, level 1 CSA certification in Security, Trust, Assurance, and Risk (STAR), PCI v4 Cloud Security Standards, ISO 27001, and CSA Certificate of Cloud Security Knowledge. Agility: trains and is configured 50 times faster Activate Inagent in minutes with no need to program: 1. Define its behavior, script, and personality: Prepare a script with instructions for its functioning, set automated rules, and align the response tone with your brand. 2. Create the knowledge base: Add documents with relevant information such as product spec sheets and terms and conditions of service. Accepts PDFs, images, and websites. 3. Assign the tools it can use: Enable actions that can run the agent autonomously, for instance checking the CRM or scheduling appointments. Maximum quality: supervise the virtual agents’ operations in real time Supervisor agent Whisper function Monitoring sensors Automatism management API-friendly: Easy, secure, and quick integration with any business system such as CRM or ERP Analytics: Optimize virtual agent operations and discover key insights Operation performance KPIs: it registers interactions by channel, TMO, transfers to agents, conversation summar, topics Business insights: provides insights and improves understanding of business and customers. Signals: trending topics and intentions, sentiment análisis, containment rate, agent capacity to resolve queries autonomously, behavior alerts

Inbenta AI Unified CX Platform

Inbenta leverages over two decades at the forefront of innovation to help companies unify data, simplify operations, and enhance customer satisfaction through value-driven AI-solutions. Grounded in the belief that AI success starts with data, Inbenta helps businesses break down silos, centralize knowledge, and unlock real-time insights for smarter decision-making. Built on proprietary AI that combines Conversational and Generative technologies, Inbenta AI leverages the industry's only patented Semantic Lexicon that combines universal, industry-specific, and client-specific language for near-perfect accuracy. Inbenta AI offers a suite of products including Chat, Assist, Learn, Search, and Knowledge, which can be applied to various use cases across diverse industries. At the heart of Inbenta’s offering is a fully integrated AI ecosystem that includes scalable AI Agents, seamless AppHub integrations, patented Composite AI technology, multi-modal UX, and real-time advanced analytics.

Average Rating: 4.6/5.0

Total Reviews: 18

InboxLoop

InboxLoop is an Instagram DM automation and conversational marketing platform designed for creators, influencers, small businesses, and brands. It helps users automate Instagram comments, Reels interactions, Story replies, and direct messages to engage followers, generate leads, and drive sales without manual effort. With InboxLoop, businesses can build automated comment-to-DM workflows, send links and offers, collect leads, create multi-step conversations, showcase products through interactive carousels, and track engagement through analytics. InboxLoop offers an Instagram-first alternative to complex marketing automation platforms such as Manychat, focusing on simplicity, ease of use, and fast setup. It helps creators and businesses turn everyday Instagram engagement into meaningful conversations and growth. InboxLoop is currently available free during Early Access, making Instagram automation accessible to creators and businesses of all sizes.

Infunnel

Marketing Automation and CRM Software Boost your sales with marketing automation Monitor the entire sales process, from lead to after-sales. Effortlessly automate processes and optimize your digital campaigns thanks to the end-to-end traceability of the customer journey and real-time KPI analysis. Solution advantages Adaptation and scalability. Ideal for companies of any size. Allows you to add new teams and channels as the business grows. No-code tools. You can work with the software without having to program, although it also allows for advanced customizations with HTML and CSS for the most demanding customers. Competitive pricing. Includes all capabilities in a single product: marketing automation, CRM, analytics, and no-code design. Agile tech support adapted to you. We’re here for you in your time zone and language with local teams immediately available. Native integrations. Has connections with digital advertising and email marketing, WhatsApp, and sidebar chat platforms, as well as the Inconnect and Insmartbot solutions. API-friendly. The API integration process with third-party contact centers and CRMs is agile, secure, and easy to perform. Applications Workflows for sending specific communications to key audiences. Contact qualification with lead scoring for more agile prioritization. Automated assignment of leads to the right rep. Omnichannel campaigns combining voice and text messages. Use of pipelines with stages customized by team. Dashboards with KPIs to monitor the marketing investment by channel. Automated lead service with chatbots that access the contact’s full history. Technical characteristics 1. CRM Advanced audience segmenting. Classification based on sales activity. Contact property customization. Adapted pipelines. Customization of stages to each company and sales team. Availability of various views (Kanban, funnel, by stage). Lead scoring. Automated prioritization based on probability of conversion. Custom rule design. 2. Marketing automation Workflows for automatic lead management. No-code flow design to automate communications and processes. Automation performance analytics view Multi-channel communications campaigns. Allows you to launch email, text, and WhatsApp messaging campaigns. GDPR compliant. Design and message customization. Creation of messages with dynamic text. Supports WhatsApp HSM (highly structured message) templates with buttons. 3. Omnichannel campaigns Centralized ad campaigns. Native connections to Google, Bing, Facebook, Instagram, X, TikTok, DSP. Multichannel analytics to optimize investment. Native connection with Inconnect and Insmartbot. Inconnect: expands the capacity of all channels (voice and text). Insmartbot: adds the possibility of automatically enhancing lead acquisition. Easy integration with third-party systems. API-friendly. Designed to connect to third-party contact centers, email marketing systems, and CRMs. 4. Analytics and reporting Full customer journey analysis. Segments and analyzes the customer journey to assess the impact of interactions throughout the funnel. Personalized performance dashboards. Custom reports to adjust metrics and data. Detailed analyses of email dispatches, ads, and sales. Contact center integration. Allows for data cross referencing with the contact center. Omnichannel campaign analytics dashboards. ​​​​​5. No-code designer ​​​​​​Intuitive and customizable design. Drag & drop designer to create landing pages, thank you pages, pop-ups, and microsites. Responsive design pages. >200 predesigned templates and customization options. Control and optimization. A/B testing for landing pages and emails. Piece configuration for SEO optimization. Immediate piece preview. Advanced functionalities . Advanced HTML and CSS editing, supports Google Fonts. Digital material repository. SSL certificate management and use of multiple domains.

Average Rating: 4.3/5.0

Total Reviews: 2

Initiochat

Initio is a live chat platform designed for website teams to communicate with visitors in real time. It allows you to capture leads, route conversations to the appropriate departments, and maintain a shared inbox for your team. When your staff is offline, the system can automatically collect contact details or utilize a virtual assistant to handle inquiries.

Inletbase

Inletbase is an AI chatbot and form backend platform that helps businesses collect form submissions, manage leads, automate replies, connect apps, and provide customer support through AI chatbots trained on their own website content and documents. With Inletbase, businesses can connect website forms to a backend without building everything from scratch. It helps collect and manage submissions from websites built with WordPress, Webflow, Framer, React, Next.js, and other custom-coded platforms. Businesses can automate replies using AI workflows, connect their existing apps, sync lead information with CRMs, and streamline what happens after a visitor submits a form. Inletbase combines AI chatbots, form handling, lead management, app integrations, and workflow automation to help businesses answer questions 24/7, reduce manual work, and manage leads efficiently.

InnReply

InnReply is a small chat box for the websites of small inns, B&Bs, motels and cabin resorts. It learns from your own website (your FAQ, policies, room pages, breakfast and pet rules) and answers guests' questions any time of day. It only uses what's on your site. If it isn't sure, it says so, takes the guest's email and sends the question to you. You hit reply and your answer goes straight to the guest. When a guest asks about dates, the chat shows which rooms are free for those dates, with a photo of each room and the price from your booking system. "See all rooms" opens your own booking page with the guest's dates already filled in, so they book and pay with you, not a third party. It matches your website's colors, and you get a weekly summary of what guests asked. We'll install it for you. Just add us as a helper on your website builder. Or paste one line yourself. Plans: Free, up to 40 chats a month for one location, no card needed. Or $8 a month for up to 1,000 chats, covering up to 2 locations, with a 7-day free trial (a card is needed to start the trial). No contract.

InsightAgent

InsightAgent provides AI-moderated expert interviews for research firms and expert networks. Autonomous voice agents conduct structured interviews with subject-matter experts 24/7 in 29 languages, delivering transcripts and structured output within minutes. The platform runs comparable, compliant interviews at scale without the scheduling and moderation overhead of traditional expert calls.

InstaFlow AI

InstaFlow AI is TEKTHRILL Technologies' free Instagram comment-to-DM automation platform. When someone comments a chosen keyword on a Reel or post, InstaFlow AI replies to the comment and sends your link straight to that person's DMs within seconds, and every person who engages can be saved as a lead. It connects through Meta's official Instagram Graph API using Facebook login, so it never asks for your Instagram password, and it includes randomised reply timing and multiple message variations to keep automated replies natural. Built for creators, small businesses and online shops, coaches and marketers, and agencies that manage Instagram engagement for clients. It runs in the browser at sm.tekthrill.com, with an Android app for managing automations from your phone. Free to use.

InstantResponse.AI

InstantResponse.AI is the AI front desk for local service businesses. It replies to message leads from Google Local Services Ads, Yelp, Thumbtack and your website chat widget 24/7: in under 5 seconds on Yelp and Thumbtack and under 20 seconds on Google LSA. The AI follows your rules (services, starting prices, offers and hours), asks the qualifying questions you set, collects the customer's phone number or confirms a time, follows up when leads go quiet, and hands off to your team with alerts by WhatsApp, SMS and email. All leads land in one inbox, along with Google LSA call recordings, transcripts and AI summaries. Reports cover Yelp Ads, Google LSA (including lead credits), Google Business Profile and leads by source. Native Workiz integration, plus Zapier and webhooks. Plans from $99/month with unlimited leads and messages, a 14-day free trial and no contracts.

Instinctor Smart Chat

Smart Chat is one AI assistant for your website and your business phone. It answers website visitors and phone calls 24/7, books appointments into your calendar, transfers the call to you when needed, handles after-hours, texts callers a booking confirmation and texts you every lead. Visitors and callers never see your personal number. Works on any website with one line of code (WordPress, Wix, Squarespace, Shopify). Native app for iPhone and Android. Free: website chat, 20 automatic answers and 5 bookings a month. Smart Chat, $19.90 a month: unlimited chat, replies by text, reminders. Professional, $49.90 a month: adds the AI receptionist on your business phone, 150 minutes included, then $0.29 a minute with a monthly cap you set. Try it: call (445) 999-8787 and our assistant answers.

Instoly

Instoly is an Instagram comment-to-DM automation tool used by creators, small businesses, brands and agencies. When someone comments a chosen keyword on a post or reel, Instoly sends them a direct message with a link, within seconds. A message can carry up to three buttons or a carousel of product cards, and Instoly can also reply to the comment in public. Story reply and story mention triggers are available on the Pro and Business plans. Each automation has analytics showing comments matched, messages sent, messages opened and link clicks, with click tracking on every plan. Other tools include invoice generation with GST or UAE VAT, a link-in-bio store page at instoly.store, and AI writing for messages and comment replies in 12 languages on the Pro and Business plans. The free plan includes 1,000 DM and comment credits a month on one Instagram account, with no card needed. Pro is Rs 149 a month (Rs 999 a year) and Business is Rs 399 a month (Rs 2,999 a year); billing is in INR or USD. Instoly uses Instagram's official messaging API and never asks for an Instagram password. Instoly is not affiliated with or endorsed by Instagram or Meta.

Invorto by LeadSquared

Invorto is LeadSquared’s agentic voice AI bot, purpose-built for scalable customer engagement. Natively built into LeadSquared, every call’s outcomes, objections, sentiment and next steps are written straight back to the lead record. Teams using Invorto have seen up to 40% higher conversion rates, 60% lower operating costs and a 15x increase in contact volume. What separates Invorto from other voice bots is its nativity to LeadSquared. Voice AI and CRM run as one system, so the bot works with full lead context on every call and hands conversations to human agents without losing any information. Live tool calling lets the bot act against existing systems while the call is still in progress, collecting payments, sending appointment confirmations, scheduling visits and pulling lead context on the fly. Combined analytics and reporting enables teams to track Invorto’s performance alongside the rest of their funnel in LeadSquared’s reporting suite, rather than in a separate dashboard. Invorto connects to 20+ systems through APIs and webhooks, and every invoice is generated on connected minutes only. Security and compliance coverage includes ISO 27001, SOC 2, HIPAA, TX-RAMP and ADHICS, with FERPA compliance for US education. Invorto is designed to work alongside sales and support teams, taking the repetitive and after-hours call load so human agents can focus on conversations that need judgement.

Irelia

Irelia.ai is an AI agent platform that lets marketing agencies and freelance marketers build AI sales agents and resell them to their clients. As of 2026, agents on the platform have handled over 1 million messages with real leads. Why leads from paid ads go cold Every marketer running ads for local and service businesses hits the same wall. The campaign works. Leads come in. But the business, whether it's a dental clinic, a salon or a real estate agency, can't follow up fast enough. The receptionist is with a client. It's 10 PM on a Friday. The lead sheet sits untouched until Monday morning. By then the lead has moved on. The client blames the ads, and the marketer loses the account. The real problem was never the campaign. It was what happened after the click. AI sales agent: instant contact, qualification and booking on WhatsApp, Messenger and web chat Irelia lets you build conversational AI agents that contact leads the moment they arrive, through WhatsApp, Facebook Messenger or web chat. The agent qualifies each lead with context-aware questions, scores intent, routes the hot leads and books appointments using real calendar availability. One agent can do one job, and you can run as many as you need. Typical agents on Irelia: - Book appointments: offers real slots in chat and writes them to the calendar. - Qualify and route: answers every lead, scores intent and routes the hot ones. - Reactivate dormant leads: re-opens old conversations and brings quiet leads back. - Reduce no-shows: sends reminders on the same channel the lead already uses. - Customer care 24/7: answers common questions at any hour, in any language, as an AI receptionist and automated answering service. - Nurture leads: follows up over time until a lead is ready to book. AI agent builder with chat-to-build: a working agent in about 30 minutes You don't need code, flowcharts or prompt engineering. You open a chat with Irelia and describe your client's business: what they sell, who their customers are, what the agent should ask and what counts as a qualified lead. Irelia builds the agent automatically, including the conversation flow, qualification logic, follow-ups and booking. A working agent is ready in about 30 minutes, and to change its behavior later you simply talk to it. Demo agents are unlimited and free on every plan, so you can show a prospect a working agent built on their own business before they sign. One workspace per client, unlimited agents You are not building one chatbot per client. You are building a stack: one agent books, one qualifies, one chases no-shows, one answers after hours. Each client gets its own workspace, and every plan includes unlimited agents in each workspace. Built for resellers: your price, your Stripe, your margin Irelia does not sell to your clients. You do. You package the agents as your own AI automation service and charge whatever makes sense for the client. Your client pays you directly through your own Stripe account, Irelia stays invisible in billing, and you keep the full margin on the subscription and on AI credits. This is a reseller model, not a referral program: you own the client relationship. A fully branded version of the platform is coming soon on the Pro plan. Who uses Irelia: freelance marketers, agencies and AI automation consultants Irelia is built for marketers who already generate leads for their clients and want a product that turns those leads into booked appointments. It fits anyone running an AI automation agency or adding AI automation services to an existing marketing offer. Their clients are businesses that live on leads and appointments: dental and medical clinics, salons and beauty, real estate and construction, finance and insurance, automotive, restaurants and food, hotels and hospitality. The same platform serves a single-location business and a multi-location group. Integrations: WhatsApp, Messenger, web chat, lead forms, calendar, Stripe, Zapier, Make Agents run on WhatsApp, Facebook Messenger and web chat, with more channels coming. Native lead form integrations start the conversation the moment a form is submitted. Calendar booking uses real availability. Stripe Connect handles client billing. Zapier and Make connect the agent to CRMs and any other workflow. Agents work in any language, and the platform is available in English and Italian. Results as of 2026: 1M+ messages and published customer stories Agents built on Irelia have handled over 1 million messages with real leads. Published customer stories include: - Dr. Ivan La Rusca, plastic surgeon: 52% of enquiries book, with 341 consultations booked in under 7 months. - SPECTRA, B2B consulting: 411 sales calls booked, with the agent qualifying 73% of leads before a rep steps in. - Easycom Italia, e-commerce agency: 54% of qualified leads book, with 150 appointments a month at peak. - Fisio For Life, physiotherapy: 161 appointment requests, with 87% of profiled leads qualified in 6 months. Security and compliance Irelia is GDPR compliant and EU AI Act ready, built for marketers who put their own name on the agent and need their clients' trust. Pricing: €96/month Starter, €198/month Pro, 45-day free trial Starter costs €96/month and runs live agents for up to 3 paying clients. Pro costs €198/month and scales to unlimited clients at zero platform cost per client, with priority support. Both plans include unlimited agents, unlimited demo agents, direct client billing through Stripe and a 40% recurring commission for life on every marketer you refer. AI credits are pay-as-you-go and billed only on what the agent sends. Every plan starts with a 45-day free trial.