Best Conversational Marketing Software - Page 18

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 615

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,700+ Authentic Reviews
  • 615+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=tidio&segment=all)

big.

The growth platform for creators and businesses. Instagram DM automations, forms, short links, and link pages that work together to turn your audience into leads, and leads into customers.

Who Is the Company Behind big.?

Bizipro

Let's face it, with the introduction of AI, our technology and the business landscape are undergoing significant changes and will be completely different in just a few years. In today's fast-paced world and current economy, staying ahead of the competition is crucial, all while striving to save time, reduce costs, and continue to grow. At Bizipro we go beyond the conventional by simply offering comprehensive software equipped with all the necessary tools for your business. What truly sets us apart is our revolutionary 7-Point "Smart Business" Blueprint. Through our 7-point "Smart Business Solutions" framework, we specialize in developing and implementing end-to-end AI-powered technology and workflow automation, paired with personalized account concierge services, to elevate your business to new heights and keep it aligned with the ever-evolving times. This unique combination of technology and concierge support is pioneering, making Bizipro a genuine 'complete AI-powered smart business solution.' It empowers business owners to unlock numerous benefits, revolutionize their operations, and drive success. Bizipro serves as the definitive all-inclusive business solution, tailored to the specific needs of each individual business. We recognize that in the world of business, there is no one-size-fits-all solution, and we believe it shouldn't be that way if you want to stand out. Bizipro designs systems to cater to small to medium-sized enterprises aiming to harness the potential of AI, NLP capabilities, and automation, all while saving time, money, and boosting revenue. By leveraging our state-of-the-art technology, features, and personalized services, our goal is to enhance, simplify, and expand your business operations to unprecedented levels. Prepare to undergo a transformation that will propel your business toward unprecedented growth and prosperity.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Bizipro?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Bizipro?

Blotout

Blotout is first-party data infrastructure for performance marketers. iOS privacy changes, cookie deprecation, ad blockers, and consent regulation have quietly stripped away the conversion data that ad platforms need to optimize. Match rates drop. CAC climbs. Attribution gets fuzzy. Most teams accept this as the cost of doing business. We don't. Blotout runs on your domain — not a third-party pixel — and captures events at the edge before they get blocked, stripped, or lost. We stitch identities into a Persistent first-party ID graph, deduplicate against client-side pixels, and forward clean, enriched signals to every channel that matters: Meta CAPI, Google Ads, TikTok, Klaviyo, Pinterest, Snapchat, X, Mailchimp, Amplitude, Spotify, and 55+ more. The result: higher Event Match Quality, recovered conversions, lower CPAs, and reporting that reflects what customers actually do. GDPR and CCPA compliant with complete audit trails and data sovereignty. Our products: EdgeTag. Server-side tracking and identity infrastructure. One-click installation on Shopify, WooCommerce, BigCommerce, Magento, Salesforce Commerce Cloud, and custom stores. Sends server-side events to every major ad platform with first-party identifiers your client-side pixel can't capture. ConsentIQ. Built-in consent management and analytics. Tracks opt-in rates, regional consent breakdowns (EU, UK, CA), and category-level consent — without the GDPR compliance theatre. Who we work with: High-growth DTC and ecommerce brands, performance agencies running paid media for them, and headless commerce teams that need infrastructure-grade data control. From eight-figure Shopify stores to enterprise retailers, the pattern is the same: own your signals, own your identity graph, own the outcome. Why it matters: The new growth lever isn't creative or media. It's infrastructure. The brands winning post-iOS aren't outspending competitors. They're capturing signals their competitors lose. That's what we build. Stop renting your data from the platforms that lose it. Take it back.

Who Is the Company Behind Blotout?

  • Seller: Blotout
  • Year Founded: 2019
  • HQ Location: Fremont, US
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Booking-Bot

Booking-Bot is an appointment-setting platform for businesses that buy or generate leads, especially home services companies. It puts calling, AI texting, and follow-up in one system, so an unanswered first call doesn't turn into a forgotten lead. Most teams split a single lead conversation across a dialer and a separate texting tool. Booking-Bot replaces that with one workspace where callers read the text history, make the call, record the result, and book the next step. When a call goes unanswered, AI texting keeps the conversation moving. Callbacks the homeowner asks for land automatically in the Dial Queue, and AI voice can call on eligible scheduled callbacks if a caller misses the window. Booking-Bot comes in two models that can run side by side: Platform: Your own callers work leads through the Dial Queue, AI texting, voice fallback, and scheduling. Plans are based on a monthly lead allocation, which can include live leads, aged leads, or both. AI activity and AI-booked appointments within your plan are included. An SMS-only setup is available for teams that want to keep their existing dialer. Managed: Booking-Bot's callers and AI handle outreach, qualification, and booking within an agreed scope, and you pay per successful outcome. Your team just takes the appointments. Reporting shows which lead sources and geographies turn into appointments, what happened to leads that didn't book, and what an appointment really costs once lead spend, software, and caller time are added up. Booking-Bot can also revive aged lead lists: stalled quotes, inquiries nobody reached, and homeowners who weren't ready yet. Setup is hands-on. The Booking-Bot team connects your lead sources, CRM, and calendar, handles phone numbers and messaging registration, configures the AI conversations for your business, and trains your team on the queue and dashboard.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Booking-Bot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Booking-Bot?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Booking-Bot?

BOOX

BOOX is a Shopify app that answers the questions stopping shoppers from buying, right on the product page. The store owner chooses when a small popup shows: after time on the page, after a scroll, or after an add to cart with no checkout, with separate rules for computers and phones. AI writes three questions and answers for every product from the product page and the store's policies, and the owner can edit every word. Every answer ends with an add-to-cart button that takes the shopper to the store's own buy button. The data shows how many saw the popup, how many answered, and how many bought after answering, per product and per question. No code: install, pick the products, and turn BOOX on in the theme editor. Free up to 50 answers a month; Premium is $10 a month with a 14-day free trial.

Who Is the Company Behind BOOX?

botifyai

Botify AI is a conversational AI infrastructure platform that helps businesses automate customer engagement, sales, support, and business workflows through intelligent digital interactions. Unlike traditional chatbots that only answer predefined questions, Botify AI enables businesses to create advanced AI-powered experiences that understand context, manage conversations, automate processes, and connect with customers across multiple digital channels. With Botify AI, businesses can build intelligent automation workflows, streamline customer communication, improve response times, and scale their operations without increasing manual workload. The platform is designed for businesses, agencies, SaaS companies, and digital teams looking to leverage AI for customer experience, operational efficiency, and next-generation business automation.

Who Is the Company Behind botifyai?

Bot Listener

Bot Listener is an AI-powered conversational CRM and customer communication automation platform that enables businesses to manage and automate interactions across WhatsApp, Instagram, Facebook Messenger, and website live chat. The platform provides tools for building AI-powered chatbots and automated conversation flows, managing customer inquiries through a centralized omnichannel inbox, capturing and organizing leads, and automating follow-up communications. Key capabilities include: - **AI Chatbots and Agents:** Create automated conversational experiences to handle customer inquiries, provide information, qualify leads, and manage routine interactions. - **Omnichannel Inbox:** Manage customer conversations from WhatsApp, Instagram, Facebook Messenger, and website live chat through a centralized inbox. - **CRM and Lead Management:** Capture, organize, assign, and track customer leads and conversations. - **Workflow Automation:** Configure automated responses, follow-ups, notifications, and customer engagement workflows. - **Team Collaboration:** Provide multiple team members with access to customer conversations through agent management, roles, and permissions. - **Integrations:** Connect with business applications and services such as Google Sheets, Zoho CRM, HubSpot, Shopify, and Dialogflow. - **Meta Conversions API:** Integrate customer conversion events with Meta advertising platforms for conversion tracking. - **White-Label Capabilities:** Allow agencies and resellers to offer the platform under their own brand identity, including custom branding and domain support. Bot Listener is designed for businesses, startups, SMEs, and digital marketing agencies across industries such as real estate, hospitality, retail, restaurants, education, and professional services. It supports customer communication, lead management, sales engagement, and customer service automation.

Who Is the Company Behind Bot Listener?

BotSailor

________________________________________ BotSailor – The Next-Gen Multi-Channel Chatbot & WhatsApp Marketing Platform BotSailor is an all-in-one AI-powered chatbot and marketing automation platform designed to help businesses build meaningful customer relationships across WhatsApp, Facebook Messenger, Instagram, Telegram, and websites—without writing a single line of code. With BotSailor, businesses can automate conversations, boost engagement, and increase conversions through smart workflows, advanced AI features, and seamless third-party integrations. Key Features: • Visual Flow Builder Easily design and launch chatbots with a drag-and-drop interface. Add messages, buttons, triggers, conditions, and integrations in minutes—no technical skills required. • AI Agent & AI Assistant Go beyond rule-based bots. Use AI Agents to handle customer intent, qualify leads, and automate actions, while the AI Assistant supports your team in the Shared Inbox with smart reply suggestions and subscriber insights. • WhatsApp Broadcast & Campaigns Send bulk, personalized WhatsApp messages to your subscribers with high deliverability. Perfect for promotions, reminders, and customer updates. • Multi-Channel Engagement Connect with customers where they are—whether on WhatsApp, Messenger, Instagram, Telegram, or your website chat widget. Manage all interactions in a unified Shared Inbox for real-time collaboration between bots and human agents. • E-commerce & CRM Integrations Integrate with Shopify, WooCommerce, Google Sheets, HubSpot, and more. Automate order notifications, COD verification, abandoned cart recovery, and contact syncing to streamline your sales process. • Subscriber Management & Analytics Organize subscribers with labels, tags, and segments. Track conversation history, campaign performance, and AI-powered Subscriber IQ insights to optimize engagement. • Reseller & White-Label Program Agencies and entrepreneurs can launch their own branded chatbot SaaS business with BotSailor’s white-label solution—no server management or development required. • Scalable Plans From startups to enterprises, BotSailor offers flexible pricing, premium add-ons, and unlimited messaging options so you can scale as your business grows. ________________________________________ Why BotSailor? BotSailor isn’t just a chatbot builder—it’s a complete automation ecosystem. Whether you want to capture more leads, automate support, personalize marketing campaigns, or resell under your own brand, BotSailor gives you the tools to grow faster, smarter, and stronger. 👉 The future of customer engagement is conversational. BotSailor helps you get there today.

Average Rating: 4.6/5.0

Total Reviews: 4

How Do G2 Users Rate BotSailor?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.2/10)

Who Is the Company Behind BotSailor?

  • Seller: BotSailor
  • Year Founded: 2022
  • HQ Location: Rajshahi, BD
  • LinkedIn® Page: linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About BotSailor?

AI-generated summary from verified user reviews

Pros
  • Users find BotSailor's ease of use impressive, with an intuitive drag-and-drop flow builder and seamless API integrations.
  • Users enjoy the easy integrations with various apps and seamless connection to WhatsApp for enhanced communication.
  • Users praise the professional customer support of BotSailor, ensuring smooth implementation and operation.
  • Users value the easy implementation and professional support of BotSailor, enhancing their operational efficiency.
  • Users find implementation and integration easy, praising the professional support and user-friendly operation of BotSailor.
Cons
  • Users find the high cost of BotSailor's advanced integrations to be a significant drawback for their budget.
  • Users find that usage limitations can lead to high costs and time-consuming setups for advanced integrations.

What Are Recent G2 Reviews of BotSailor?

Bottopia AI Marketing Automation Platform

The Bottopia AI Platform is a unified CRM with AI agents that answer and follow up on every lead across voice, text, email and web chat, around the clock. Every call, form, chat and email resolves to one contact record, so a lead who calls on Monday and emails on Thursday is treated as one conversation, not two. It is the software layer of Bottopia AI’s three-part growth offering, alongside the Growth Agency and Lead Generation services, and can be bought on its own.

Who Is the Company Behind Bottopia AI Marketing Automation Platform?

Brainsite

BrainSite turns a website into a 24/7 AI sales agent people can talk to. It can start as one smart link with your profile, bio, links, QR code, and chat. As you add approved knowledge, it can answer questions, qualify visitors, support booking, guide sales, and remember returning clients when memory is enabled.

Who Is the Company Behind Brainsite?

Broadcaster Bot

Atiende a tus clientes con Chatbots y Agentes mediante Conversaciones en WhatsApp. Desde tu cuenta empresarial puedes enviar mensajes masivos de whatsapp mediante templates a través de nuestra plataforma. Broadcaster Bot integra los canales de WhatsApp Business, Facebook Messenger, Google Business Chat y RCS para que converses con tus clientes, coordinar a tu equipo interno y socios comerciales.

Who Is the Company Behind Broadcaster Bot?

Brrim

Brrim is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses—from auto dealerships and HVAC services to aesthetics centers and retailers—Brrim captures and converts leads 24/7, driving new business and repeat customers. Today, 78% of customers buy from the first business that responds—but most businesses take an hour or more to reply. Brrim closes this gap instantly with "Jerry", your always-on AI Employee. From day one, Jerry understands your inventory, responds within two minutes, schedules appointments, books test drives, sends targeted promotions, requests reviews, and even replies to customer feedback on Google. Jerry frees your staff to focus on high-value tasks, ensuring every customer receives white-glove service. Businesses using Brrim's AI Employees report: - 30% increase in sales - 56% higher appointment show rates - 80% more after-hours appointments - 50% higher lead-to-sale conversion rates With tools including Phones, Reviews, Payments, Webchat, Bulk Messaging, and 200+ DMS/CRM integrations, Brrim delivers fast, personalized interactions that turn conversations into sales—automatically tracking revenue with every customer touchpoint. Brrim is built on over a decade of data and customer insights, earning recognition from Forbes Cloud 100, Inc. 5000, and Fast Company’s Most Innovative Companies. But it’s proudest of its 92% five-star ratings—earned daily from delighted users.

Who Is the Company Behind Brrim?

  • Seller: Brrim
  • Year Founded: 2021
  • HQ Location: Calabasas, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Bubbling

Bubbling is a B2B platform that tracks and improves how a brand appears in AI answers (GEO). It simulates full multi-turn conversations run by personas that follow a decision journey (discovery, interest, comparison, decision), to measure whether the brand is recommended, not only mentioned. Scores are computed by a deterministic engine from stored metrics; the AI only writes the commentary around figures that are already calculated. Analysis by persona, market and language. Deliverables: a diagnostic, prioritised actions and recurring monitoring.

Who Is the Company Behind Bubbling?

Budd

Budd is an AI agent for online stores. You connect your store's data sources (e-commerce platform, ads, website and Instagram) and Budd watches them every day: confirmed sales, ad returns, creatives, competitors and stock. Every morning it sends a WhatsApp summary of what is working and what to adjust to sell more, and you can ask it anything about your store right there. A free store diagnosis analyzes your store from its URL, without connecting anything. Current integrations: Nuvemshop, Meta Ads and Google Analytics. Built for Brazilian online stores, with a 7-day free trial.

Who Is the Company Behind Budd?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026