Total Products under this Category: 520
Last updated: October 01, 2026
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Salesforce Service Cloud, Aircall, CloudTalk, Genesys Cloud CX, Talkdesk, Nextiva, Five9 Intelligent Cloud Contact Center Platform, and Ringover.
Underlying data: [Grid® JSON](https://www.g2.com/categories/contact-center/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=talkdesk&focus%5B%5D=nextiva&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=ringover)
Intellicon is an intelligent contact center solution especially designed for today's smart businesses.
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Deliver a better customer service experience by moving to a cloud call center, with the features you need to support your customers. Deliver The Support Your Clients Deserve Your customers expect a seamless customer service experience. Today, it takes more to deliver a top-notch customer support experience. With the right Cloud Contact Center in place, you can provide a higher quality of service, know more about your customers when they call, and provide multiple ways for customers to interact with your support agents. Deliver a customer support experience that’s more than just a phone call, give them the options they prefer to reach you, and give your support team the tools they need to know your customers and deliver the highest level of service.
CloudConnect Communications Pvt Ltd is a company that operates in the Telephony & Wireless industry. It employs 20to49 people and has 1Mto5M of revenue. The company is headquartered in New Delhi, Nct, India.
IVR Solutions is a next-generation cloud-based Interactive Voice Response (IVR) and AI phone system designed to help businesses automate customer interactions, reduce costs, and never miss an opportunity.
Jarabot is an AI-first omnichannel contact center that automates customer support and actively drives revenue. Using native Voicebots, Mailbots, and Chatbots, it resolves up to 75% of routine inquiries instantly and recovers abandoned carts across 90+ languages.
Kandrex is a cloud communications platform that provides businesses with dedicated phone numbers, cloud calling, SMS and business communication tools. Businesses can make and receive calls, manage contacts, record calls, transfer calls, use conference calling, call queues, voicemail, and other communication features from one platform. Kandrex is designed for businesses, sales teams, dispatchers, recruiters, call centers, remote teams, and professionals that need reliable business communication without the complexity of traditional phone systems.
Kasookoo is a business phone system in an app. It offers all the functionality of a phone system, but in a portable app that sits on your smartphones, allowing you stay connected on the go. Choose from a wide variety of virtual phone numbers, and configure the app to route calls to the right member of the team. Keep you team connected whether they are in the same location, or spread across the world, with no additional costs. Save your business up to 75% on phone bills by avoid expensive business phone systems, and removing the need for business mobiles.
Average Rating: 4.5/5.0
Total Reviews: 1
Rating: 4.5/5.0 stars
— Verified User in Marketing and Advertising
KingAsterisk Custom VICIdial is a tailored contact center solution designed to optimize communication workflows and enhance operational performance for businesses of all sizes. By customizing the open-source VICIdial platform, KingAsterisk Technology delivers a system that aligns seamlessly with specific business processes, ensuring efficient and effective customer interactions. The customization process begins with a comprehensive business consultation to understand the client's operational workflow, campaign requirements, and communication processes. This allows for the development of modules, user interfaces, and workflows that support daily operations efficiently. Prior to deployment, each feature undergoes thorough testing to ensure smooth functionality, and continuous technical assistance is provided to maintain reliable performance. Key features of KingAsterisk Custom VICIdial include tailored customization, allowing modification of dashboards, workflows, user permissions, and system functions to align with business operations. The solution offers easy campaign management through an organized and user-friendly administration panel, enabling management of campaigns, users, lists, and daily activities. Insightful performance reports provide detailed reporting to monitor productivity, campaign outcomes, and operational performance. Seamless system integration allows for integration with CRM platforms and other business applications to create a connected workflow. The solution is future-ready and scalable, accommodating additional users, campaigns, and business growth without affecting existing operations. Reliable technical assistance is available for customization, troubleshooting, upgrades, and system improvements whenever required. Additional advanced features include advanced call routing, which directs calls quickly using flexible routing rules; comprehensive reporting, offering access to detailed reports for better decision-making; and role-based access, controlling user permissions with secure access levels. KingAsterisk Custom VICIdial is designed to provide greater flexibility, simplify administration, and help teams manage communication processes with confidence. By offering a customized approach to VICIdial, KingAsterisk Technology ensures that businesses can effectively meet their unique communication needs and achieve their operational objectives. For more information, visit: https://kingasterisk.ph/services/custom-vicidial/
Kodavox is an AI-powered customer communication platform that helps businesses answer every call and message and convert more customers — without growing headcount. Its AI Voice Agent answers inbound phone calls 24/7 in a natural voice, handles questions, books appointments and routes calls. On WhatsApp, Kodavox replies to customers instantly and runs broadcast campaigns. A single omnichannel team inbox brings calls, WhatsApp, Instagram, Facebook, SMS and email together, with assignment, routing and queues for your team. Beyond support, Kodavox runs proactive AI sales outreach, qualifies and follows up on leads, and includes a built-in CRM, no-code workflow automation, real-time call transcription and AI call summaries. Kodavox is built for small businesses, call centers, remote teams and enterprises across travel, hospitality, eCommerce, automotive and financial services. Start with a 14-day free trial — no credit card required.
KOMPaaS is a telecommunications platform that allows B2B customers to connect telephony software products and services in real-time: Virtual PBX with more than 200 useful functions, Geographic and Nomadic numbers, Chatbots, Automated calls, Multichat, Authentication (Confirmation Call) and other necessary services to automate the processes of interaction with customers. We are a registered telecom operator in four European countries: Austria, Hungary, Germany and Slovakia. The regulator has given us a numbering capacity of more than 50K fixed numbers, which we can connect using SIP Trunk.
