# Kasookoo Reviews
**Vendor:** Kasookoo  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Kasookoo
Kasookoo is a business phone system in an app. It offers all the functionality of a phone system, but in a portable app that sits on your smartphones, allowing you stay connected on the go. Choose from a wide variety of virtual phone numbers, and configure the app to route calls to the right member of the team. Keep you team connected whether they are in the same location, or spread across the world, with no additional costs. Save your business up to 75% on phone bills by avoid expensive business phone systems, and removing the need for business mobiles.




## Kasookoo Reviews
  ### 1. great online phone system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about Kasookoo?**

How easy is to use, sometimes where you are out of the contry and have problems usinf your regular phone line Kasookoo is a great allied

**What do you dislike about Kasookoo?**

A little problem (that is not a problem) is that you need to be conected to a wifi network

**What problems is Kasookoo solving and how is that benefiting you?**

increase assurance while gaining command over our customer experience and customer support



- [View Kasookoo pricing details and edition comparison](https://www.g2.com/products/kasookoo-kasookoo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-10+19%3A35%3A39+-0500&secure%5Bsession_id%5D=088bd940-c6e4-4b38-bbf8-a21dcc541df8&secure%5Btoken%5D=720237b99099f576a6528e168cf5be41b5d820dddc5a725c2e67bf3f730a1bfb&format=llm_user)

## Kasookoo Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

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