Lyssna
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
Average Rating: 4.4/5.0
Total Reviews: 184
Who Is the Company Behind Lyssna?
- Seller: Lyssna
- Company Website:
- Year Founded: 2008
- HQ Location: Collingwood, Victoria
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Twitter: @wearelyssna
4,409 Twitter followers -
LinkedIn® Page: www.linkedin.com
53 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Product Designer, UX Designer
- Top Industries: Information Technology and Services, Design
- Company Size: 38% Small, 38% Medium
What Do G2 Reviewers Say About Lyssna?
AI-generated summary from verified user reviews
Pros
- Users find Lyssna to be extremely easy to use, enabling quick start without the need for extensive documentation.
- Users love the intuitive design of Lyssna, making it easy to start and effectively collaborate on projects.
- Users value the easy setup of Lyssna, finding it intuitive and quick to implement for testing projects.
- Users value the responsive customer support of Lyssna, facilitating effective communication and sharing insights seamlessly.
- Users find Lyssna exceptionally intuitive, enabling seamless use without needing extensive documentation or support.
Cons
- Users desire more customization features in Lyssna for better navigation and tailored testing options.
- Users experience survey issues, particularly with basic logic and lack of an auto-save feature, impacting usability.
- Users find pricing issues with Lyssna due to unclear costs and rapid scaling, impacting their budgeting and usability.
- Users desire more customization options in Lyssna, particularly for navigation and participant screening features.
- Users find the pricing can scale up quickly, making it an expensive choice for some analyses.
What Are Recent G2 Reviews of Lyssna?
"Fast, Trustworthy Insights from Figma Prototypes with Lyssna"
Rating: 5.0/5.0 stars
— Lexi T.
"Affordable, Easy-to-Launch Research — Backed by an Exceptionally Responsive Team"
Rating: 4.5/5.0 stars
— Bradley A.
What Are G2 Users Discussing About Lyssna?
- What is Usability Hub used for? - 1 upvote

