Hatch
Hatch is the only customer communication platform designed for bottom-line growth. With your outreach and follow-up on autopilot, plus custom AI agents that text with your leads and customers, you can turn more leads into appointments, sales, and repeat customers without the overhead costs. Satisfy customers, alleviate employee burdens, and scale your revenue with Hatch.
Average Rating: 4.3/5.0
Total Reviews: 77
How Do G2 Users Rate Hatch?
- Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)
- Application Deployment: 8.9/10 (Category avg: 8.9/10)
- Database Management: 8.3/10 (Category avg: 8.4/10)
- Networking: 8.3/10 (Category avg: 8.4/10)
Who Is the Company Behind Hatch?
- Seller: Hatch
- Year Founded: 2016
- HQ Location: New York, NY
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Twitter: @usehatchapp
314 Twitter followers -
LinkedIn® Page: www.linkedin.com
205 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Construction, Consumer Services
- Company Size: 79% Small, 19% Medium
What Do G2 Reviewers Say About Hatch?
AI-generated summary from verified user reviews
Pros
- Users value the automation capabilities of Hatch, effortlessly streamlining communications and enhancing lead response efficiency.
- Users appreciate the ease of use of Hatch, benefiting from its seamless integration and straightforward platform.
- Users find Hatch incredibly helpful for its ease of use, customization, and efficient lead management tools.
- Users value the exceptional customer engagement of Hatch, enhancing communication and increasing sales through effective messaging.
- Users commend Hatch's fantastic customer support that actively seeks to enhance user integration and experience.
Cons
- Users are frustrated by the missing features in Hatch, such as lack of Facebook Messenger integration and support delays.
- Users face poor customer support, experiencing difficulty getting timely assistance due to the small team size.
- Users find the complexity of the UI and settings confusing, making it less user-friendly despite good support.
- Users find the learning curve challenging, as setting formulas and navigating the user interface can be confusing.
- Users find the poor UI frustrating, citing issues with intuitiveness and excessive clicking to access information.
What Are Recent G2 Reviews of Hatch?
"A Promising Tool for Growing Our Business"
Rating: 5.0/5.0 stars
— Logan D.
Rating: 5.0/5.0 stars
— Sarah S.

