--- title: Chronosphere Reviews meta\_title: 'Chronosphere Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how Chronosphere works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 20 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Chronosphere Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Chronosphere but has limited features. Are you part of the Chronosphere team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Chronosphere is the only observability platform that puts you back in control by taming rampant data growth and cloud-native complexity, delivering increased business confidence. Chronosphere is an efficient, reliable and flexible SaaS solution, built for scaling cloud-native engineering organizations. Teams at startups to well-known global brands in the Fortune 500 around the world trust Chronosphere to help them operate scalable, highly available, and resilient applications. The Chronosphere platform can ingest metrics and distributed trace data in a variety of open source formats, allowing you to leverage existing observability investments for greater speed and flexibility. * * * Seller [Palo Alto Networks](https://www.g2.com/sellers/palo-alto-networks) Discussions [Chronosphere Community](https://www.g2.com/products/chronosphere/discuss) Overview by Kate Evetts Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/chronosphere/pricing) ## Top-Rated Alternatives [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![New Relic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "New Relic") New Relic 4.4/5(586) ](https://www.g2.com/products/new-relic/reviews) [ View All Alternatives ](https://www.g2.com/products/chronosphere/competitors/alternatives) ## User Insights Average based on 20 real user reviews. Implementation Time 5 months [Log in to unlock pricing and user insights](/login) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 7/18/2023 "An exceptional, pragmatic observability platform" 5/5 What do you like best about Chronosphere? Our mid-sized startup was looking for more than our hyperscaler could provide, but we knew from experience that the big dog in this space would lead to expensive, painful tradeoffs. After (skeptically) evaluating Chronosphere I am happily convinced that there is a better option. My favorite things: \* Support: knowledgeable, friendly support from day one. I assumed this was pre-contract wooing, but one year later, support is as great as ever. \* Ergonomics: tools are only useful if they're used. Their interfaces load quickly and make sense, and as a result, our engineers are happy to use them. \* Operations: the product just works; the undifferentiated heavy lifting is handled behind the scenes, without incident. \* Cost: they include tools to identify and tame anomalous and low-value data, leading to lower costs without sacrificing signal. Review collected by and hosted on G2.com. What do you dislike about Chronosphere? \* Learning PromQL was a little painful. However, ChatGPT is great with PromQL, and that has smoothed the learning curve for new engineers. \* Prometheus histograms are clunky. It sounds like this may be addressed soon. Review collected by and hosted on G2.com. What problems is Chronosphere solving and how is that benefiting you? Chronosphere provides our managed backend for observability (metrics, traces, dashboards, alerts). As compared with evaluated alternatives, Chronosphere provides more support, better ergonomics, and more powerful tools to control costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alec L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alec L.") AL Alec L. Enterprise (\> 1000 emp.) 2/16/2023 "A great tool for metrics at scale" 5/5 What do you like best about Chronosphere? Aggregation rules are fantastic, especially if you run a large fleet (for example, aggregating away the instance/pod labels from histograms on ingest makes them much cheaper to store). Drop rules are a lifesaver when someone adds a bad metric and you need to stop it ASAP. Their internal observability tooling is great. Their profiler is excellent for discovering cost-saving opportunities (by adding aggregation or drop rules). They also provide out-of-the-box dashboards for understanding how you are using the system, which helps answer questions like "how much of my limit is being used by job X?" Extremely fast to query. Very easy to onboard if you're already using Prometheus. The chronosphere collector is mostly compatible with existing Prometheus configs, and their frontend can import any of your existing Grafana dashboards. Wonderful support. The Chronosphere team has been fantastic, not just during the implementation phase but also afterward. They've also been great at surfacing non-obvious issues to us in places where they haven't quite automated everything yet (for example, misconfigured notifiers and alerts). Review collected by and hosted on G2.com. What do you dislike about Chronosphere? Prometheus/PromQL (which Chronosphere is based on) is still a complex system to learn. If you're already using it, Chronosphere is a fantastic drop-in replacement for Prometheus. However, if you or your users are new, expect to take some time learning the language and data model. If you don't know what you're doing, it's easy to make a query that looks mostly right but isn't quite. Review collected by and hosted on G2.com. What problems is Chronosphere solving and how is that benefiting you? Chronosphere has allowed us to monitor our applications and infrastructure at scale. Review collected by and hosted on G2.com. Show More 2/24/2023 Current UserValidated ReviewerSource: Organic ![Arjun N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arjun N.") AN Arjun N. Enterprise (\> 1000 emp.) 3/16/2023 "A necessary, scalable observability platform run by a stellar team" 4.5/5 What do you like best about Chronosphere? Chronosphere feels like an observability product that was built for engineers and operators. After seeing costs blow up with competing products while working on observability at previous companies, it's refreshing to see a platform that puts the customer's needs first–especially with managing costs. Data generated by machines at scale can quickly and easily get out of hand, and having flexible controls makes our lives easier. Early in the onboarding process, I was blown away when we discussed the tools available in the aggregation tier. It appeared that giving us this level of control wouldn't be good for Chronosphere's revenue in the long run, but I soon realized it's part of their philosophy and mission to give the power back to the customers. As an operator coming from an ELK-based stack (which comes with plenty of operational toils), Chronosphere is a true SaaS where you don't need to worry about the underlying storage and query infrastructure. The profiling tools that allow you to look at incoming data at various process stages have been handy in many cases. The backend ingest and query performance have been phenomenal, especially compared to our legacy stack. Being able to use rollups to extend the retention of data will prove helpful to us in the long run, which isn't something we've been able to do effectively in our legacy stack. Product aside, the team has been highly supportive throughout the process, from onboarding to implementation to stabilization. They've been a solid partner for the complex project of moving observability stacks within a large engineering organization. Review collected by and hosted on G2.com. What do you dislike about Chronosphere? We've made good progress with the controls we've been given but still struggle with cardinality explosion on the client side and its impacts on application performance. While battle-tested in production at scale, the Prometheus client library has challenges that require attention and boundaries to prevent misuse and anti-practices. This challenge is exacerbated in large organizations where engineers have varying levels of experience with time series metrics and the concept of cardinality. This challenge is somewhat outside of the sphere of responsibility of Chronosphere. Like the Chronosphere collector, I think there might be some opportunity for productized tooling on the library side to help solve common problems across all organizations working with Prometheus. Still, on the bright side, the team is working on backend features like the usage profiler to give us the next level of visibility. Review collected by and hosted on G2.com. What problems is Chronosphere solving and how is that benefiting you? Chronosphere is helping us collect, monitor, and visualize our application and infrastructure metrics. It allows us to use the open-source Prometheus ecosystem at scale without having to manage the backend. Review collected by and hosted on G2.com. Show More 3/20/2023 Validated ReviewerSource: Organic ![Hashim C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hashim C.") HC Hashim C. Enterprise (\> 1000 emp.) 2/23/2023 "Chronosphere is a company that helps you walk through the complexity of Observability" 4/5 What do you like best about Chronosphere? Coming from a system with no metrics aggregation, Chronosphere was a breath of fresh air using the Prometheus model to scrape metrics, instantly providing aggregation of metrics and cost savings. The Chronosphere team was and continues to provide excellent support to help with migration and optimize our configuration to maximize utilization and reduce cost. Review collected by and hosted on G2.com. What do you dislike about Chronosphere? There are a couple of components to cost. Data processing and data persistence. The impact of data processing cost was not realized during the POC with Chronosphere; however, the excellent support provided by Chronosphere helped us mitigate this issue. Review collected by and hosted on G2.com. What problems is Chronosphere solving and how is that benefiting you? As our company scales, our legacy metrics system could not handle the load without aggregation. Chronosphere uses an industry-standard model(Prometheus) with aggregating metrics built in and storing metrics as time series. This makes querying the data faster compared with our legacy system and also saves us money due to the reduction of the total number of data points that persisted Review collected by and hosted on G2.com. Show More 2/24/2023 Validated ReviewerSource: Organic NT Nick T. Enterprise (\> 1000 emp.) 2/10/2023 "Overall nice platform for alerting and visualizing metrics" 5/5 What do you like best about Chronosphere? - Excellent customer support and engagement, quickly addressing any friction we encountered. - Terraform provider, Chronoctl, and overall resource management experience - Query builder tool is useful when debugging PromQL queries - Explorer window allows you to overlay results from multiple queries, which is helpful when debugging and creating new PromQL queries. - Filtering Alerts on what's currently firing Review collected by and hosted on G2.com. What do you dislike about Chronosphere? - The interface is challenging to use on mobile. - Specific UI components don't act as you initially expect them to. Review collected by and hosted on G2.com. What problems is Chronosphere solving and how is that benefiting you? We needed a place to send application and infrastructure metrics that reliably sends alerts when something falls out of the "normal" range. As a platform, Chronosphere has filled that gap in our observability toolkit. Review collected by and hosted on G2.com. Show More 2/15/2023 Current UserValidated ReviewerSource: Organic ![Jeff G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff G.") JG Jeff G. Enterprise (\> 1000 emp.) 2/23/2023 "Scalable metrics storage with M3DB" 5/5 What do you like best about Chronosphere? The things I appreciate the most about Chronosphere \* Built on industry standards: Prometheus and Grafana \* Uses M3DB for scalable storage \* Customer is not required to manage storage scaling, sharding, or federation \* Knowledgeable, hands-on support by account managers Review collected by and hosted on G2.com. What do you dislike about Chronosphere? I honestly have experienced no downsides. Review collected by and hosted on G2.com. What problems is Chronosphere solving and how is that benefiting you? Scaling Prometheus storage beyond a single node is a pain. Chronosphere solves this by delivering a managed solution that scales, which saves the time for our Observability team. Review collected by and hosted on G2.com. Show More 3/1/2023 Current UserValidated ReviewerSource: Organic ![Shailendra L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shailendra L.") SL Shailendra L. Mid-Market (51-1000 emp.) 3/20/2023 "Chronosphere as Observability" 4/5 What do you like best about Chronosphere? Easy to setup and configure and easy migration of existing Prometheus resources. Review collected by and hosted on G2.com. What do you dislike about Chronosphere? Nice to have cloud provider integrations. Review collected by and hosted on G2.com. What problems is Chronosphere solving and how is that benefiting you? Monitoring and alerting on infrastructure and business-critical applications. Review collected by and hosted on G2.com. Show More 3/24/2023 Current UserValidated ReviewerSource: Organic ![Rohit A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit A.") RA Rohit A. Engineering Manager Mid-Market (51-1000 emp.) 2/15/2023 "Chronosphere review" 4/5 What do you like best about Chronosphere? Monitoring Dashboards. Ability to set alerting via code and integrations to pagerduty. Service accounts for different deployments. Review collected by and hosted on G2.com. What do you dislike about Chronosphere? Integration with AWS Lambdas. Needs logging functionality as well to correlate with metrics Review collected by and hosted on G2.com. What problems is Chronosphere solving and how is that benefiting you? Getting observability data and set alerting Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kevin Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Z.") KZ Kevin Z. Small-Business (50 or fewer emp.) 3/3/2023 "Review from Kevin" 5/5 What do you like best about Chronosphere? It's very flexible and w ecan use it very easily Review collected by and hosted on G2.com. What do you dislike about Chronosphere? Promql is hard to use. The query language is very difficult Review collected by and hosted on G2.com. What problems is Chronosphere solving and how is that benefiting you? We use it to monitor our services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RP Rajan P. DevOps Engineer Enterprise (\> 1000 emp.) 8/22/2022 "Great custom service and product!" 4.5/5 What do you like best about Chronosphere? 1. Simplicity in on-boarding 2. Integration with Grafana open-source, Prometheus libraries isolating vendor-specific tools 3. Customer services and on-boarding help Review collected by and hosted on G2.com. What do you dislike about Chronosphere? 1. Chronosphere is a great product for Prometheus metrics but had a few issues related to carbon metrics query performance, and time bucketing. But all these were resolved as a part of on-boarding process Review collected by and hosted on G2.com. What problems is Chronosphere solving and how is that benefiting you? 1. One metrics solution based on an open-source framework that can work for different tech stacks/ brands for a conglomerate company with diverse needs 2. Highly scalable at best price in the market 3. Custom support is great too 4. Probably the only solution that offers native Prometheus experience along with compatibility with legacy systems such as Graphite Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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