Best Chatbots Software - Page 29

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 771

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DocsBot (+8.33%) - Among all products in this category, DocsBot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 80,100+ Authentic Reviews
  • 771+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Supsis AI

Supsis AI is an AI-powered omnichannel customer communication platform that helps businesses manage customer interactions, automate workflows, and deliver exceptional customer experiences from a single workspace. By bringing together live support, AI agents, automation, CRM capabilities, and multiple communication channels, Supsis AI enables teams to respond faster, improve productivity, and build stronger customer relationships. The platform unifies conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, email, web live chat, and other digital channels into one intelligent inbox. With built-in AI agents, visual automation, live support tools, customer profiles, voice and video communication, and real-time analytics, businesses can streamline operations while providing personalized support at every stage of the customer journey. Supsis AI is designed for organizations of all sizes across industries including retail, e-commerce, healthcare, hospitality, education, finance, telecommunications, and professional services. Flexible integrations, APIs, and enterprise-grade security make it easy to connect with existing business systems while maintaining compliance with regulations such as GDPR and KVKK. Whether you're looking to improve customer support, automate repetitive tasks, increase sales, or scale customer engagement across multiple channels, Supsis AI provides a flexible, AI-driven platform that grows with your business.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Supsis AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Supsis AI?

  • Seller: Softcand
  • Year Founded: 2020
  • HQ Location: Istanbul, TR
  • Twitter: @supsisai
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small

What Do G2 Reviewers Say About Supsis AI?

AI-generated summary from verified user reviews

Pros
  • Users value the affordable pricing of Supsis AI, enabling seamless task management on a single platform.
  • Users appreciate the ease of use of Supsis AI, allowing them to manage all tasks on a single platform.

What Are Recent G2 Reviews of Supsis AI?

What Are G2 Users Discussing About Supsis AI?

Tars Prime

Tars Prime is an assistant tool that provides customer service chatbots for websites, improving your customer service capabilities.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Tars Prime?

  • Seller: TARS
  • Year Founded: 2016
  • HQ Location: Newark, DE
  • Twitter: @hellotars_ai
    765 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Tars Prime?

The Bot Platform

A more connected, engaged and efficient working world starts here. The Bot Platform is an easy to use software tool that empowers HR and Comms Teams to supercharge the way they work using bots, automation and AI. Easily create your own bots and connect them to the Communication Channels your staff are using - whether that be Microsoft Teams, Slack, Workplace from Meta and many others - in a trusted, secure and scalable environment. Create solutions that solve your key business challenges - from employee onboarding, knowledge sharing and news broadcasting through to learning and development, frontline incident reporting and compliance. Integrate with thousands of third party tools and HRIS services. Get in touch and we’ll have you set up for success in no time!

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind The Bot Platform?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of The Bot Platform?

Thinkstack AI Chatbot

At Thinkstack, we believe AI should make conversations easier, not harder. Our tool empowers you to quickly build AI-powered chatbots that feel like real conversations. With thinkstack, you can: • Arm your chatbot with knowledge from your website, documents, and more. We'll extract and structure the key details. • Customize your chatbot's voice and personality to match your brand. • Integrate seamlessly into your website or instant, personalized support. • Handle multiple languages with ease. • Let your chatbot continuously improve through real conversations. The more it's used, the more it learns. We handle the artificial intelligence so you can focus on real connections. Give it a try and watch it work wonders!

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Thinkstack AI Chatbot?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Thinkstack AI Chatbot?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Thinkstack AI Chatbot?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of implementation with Thinkstack AI Chatbot, enabling quick setup without technical expertise.
  • Users appreciate the ease of use of Thinkstack AI Chatbot, making it accessible for anyone without technical skills.
  • Users appreciate the easy access of Thinkstack AI Chatbot, enabling anyone to build a chatbot effortlessly.
  • Users highlight the easy setup of Thinkstack AI Chatbot, making it accessible for everyone, even non-techies.
  • Users value the easy integration of Thinkstack AI Chatbot, enhancing its accessibility for all skill levels.

What Are Recent G2 Reviews of Thinkstack AI Chatbot?

Tilde.AI

Tilde Customer Support AI Assistant is an artificial intelligence assistant for customer service that provides accurate answers based on company documents, knowledge base and other information sources. It automates the processing of frequently asked questions, provides answers 24/7 and reduces the workload of customer service specialists. The solution can be customized to the needs of the organization and integrated with existing IT systems.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Tilde.AI?

  • Seller: Tilde
  • Year Founded: 1991
  • HQ Location: Riga, LV
  • Twitter: @tildecom
    839 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    169 employees on LinkedIn®

What Do G2 Reviewers Say About Tilde.AI?

AI-generated summary from verified user reviews

Pros
  • Users find Tilde.AI's automation capabilities game-changing, significantly improving workflow efficiency and translation accuracy.
  • Users value the seamless connectivity of Tilde.AI with tools like Google Drive and Microsoft Teams for enhanced workflow.
  • Users value the timely customer support of Tilde.AI, enhancing their productivity and ensuring seamless assistance when needed.
  • Users value the customization options in Tilde.AI, enhancing translation accuracy and streamlining their localization workflows.
  • Users find Tilde.AI's ease of implementation crucial, especially with its intuitive No-code Builder simplifying setups significantly.
Cons
  • Users find the challenging reporting aspects of Tilde.AI make it difficult to track bot performance efficiently.
  • Users find the difficult setup of dialogue trees more involved than expected, requiring a learning curve to navigate effectively.
  • Users note a steep learning curve in setting up dialogue trees, requiring time to understand bot responses effectively.
  • Users find the poor reporting feature of Tilde.AI limits their ability to efficiently assess chatbot performance.
  • Users find the steep learning curve for setting up dialogue trees more involved than expected, hindering quick adaptability.

What Are Recent G2 Reviews of Tilde.AI?

True Human Interactive

Abby is an avatar that uses artificial intelligence, natural language, and speech recognition to engage customers.

Average Rating: 4.3/5.0

Total Reviews: 2

Who Is the Company Behind True Human Interactive?

  • Seller: GetAbby
  • Year Founded: 1999
  • HQ Location: Pittsburgh, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of True Human Interactive?

Vobo.Ai

Vobo.AI is a VoiceBot SAAS Platform for Alexa and Google Assistant.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Vobo.Ai?

  • Seller: Vobo.Ai
  • Year Founded: 2019
  • HQ Location: Hyderabad, IN
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Do G2 Reviewers Say About Vobo.Ai?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy voice bot creation capabilities of Vobo.Ai, enhancing their experience with Alexa and Google Assistant.
  • Users love the easy creation of voice bots with Vobo.Ai, simplifying management for Alexa and Google Assistant.
Cons
  • Users often experience issues with deploying voice bots and receiving support for SaaS, impacting their overall satisfaction.

What Are Recent G2 Reviews of Vobo.Ai?

VOICEplug Drive-Thru AI, VOICEplug Phone AI

VOICEplug AI solution integrated with your restaurant’s phone system, call center, drive-thru, or online ordering system, can accept orders from customers that use natural language voice conversations and commands.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate VOICEplug Drive-Thru AI, VOICEplug Phone AI?

  • Control: 5.0/10 (Category avg: 8.8/10)
  • Analytics: 5.0/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind VOICEplug Drive-Thru AI, VOICEplug Phone AI?

  • Seller: VOICEplug
  • Year Founded: 2020
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®
  • Ownership: Privately Held
  • Phone: +1 650-918-6100

Who Uses This Product?

  • Company Size: 67% Small, 33% Large

What Are Recent G2 Reviews of VOICEplug Drive-Thru AI, VOICEplug Phone AI?

VOX

Automate Conversations with Artificial Intelligence

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate VOX?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Control: 6.7/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind VOX?

  • Seller: VOX
  • Year Founded: 2020
  • HQ Location: Kuala Lumpur, MY
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of VOX?

WeConnect.chat

The powerful Chatbot Engagement Platform that blends AI Chatbots with Human Connection. WeConnect.chat, an intuitive customer engagement platform that helps businesses improve customer support, lead generation, and other communication with a blend of AI chatbots, rule-based systems, and human touch through a live and video chat-enabled multi-channel agent dashboard.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate WeConnect.chat?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind WeConnect.chat?

  • Seller: WeConnect.chat
  • Year Founded: 2020
  • HQ Location: Amsterdam, NL
  • Twitter: @ChatWeconnect
    5 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of WeConnect.chat?

Whisbi

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: 700M impressions, 47M clicks, 18M call requests, 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Average Rating: 4.4/5.0

Total Reviews: 18

How Do G2 Users Rate Whisbi?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)

Who Is the Company Behind Whisbi?

  • Seller: Whisbi
  • Year Founded: 2008
  • HQ Location: Barcelona, Catalonia
  • Twitter: @Whisbi
    11,225 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Telecommunications
  • Company Size: 61% Large, 22% Medium

What Are Recent G2 Reviews of Whisbi?

What Are G2 Users Discussing About Whisbi?

15gifts

15gifts integrates recommendation technology into third party sites to help customers quickly find their ideal product.

Who Is the Company Behind 15gifts?

  • Seller: 15gifts
  • Year Founded: 2010
  • HQ Location: Brighton & Hove, GB
  • Twitter: @15gifts
    347 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    93 employees on LinkedIn®

3Dolphins

We bring the power of Artificial Intelligence to create an integrated omni-channel customer experience solution: 3Dolphins.

Who Is the Company Behind 3Dolphins?

7engage

7Engage is an integrated all-in-one platform for you to interact with your customer. Enable you to chat with your customers on multi-channels, help you stay connected with customers by automation marketing, sort out effective leads without missing any business opportunity, and empower you with massive, personalized marketing ability to reach every one of your customers with precise content. Also, we help you analyze your customer's behavior and provide customer insight, empowering your sales, marketing, and support team to engage customers smoothly. Give your customers a better journey and help your brand form strong bonding with customers, improving customer loyalty.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind 7engage?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of 7engage?

Actionbot

Actionbot enables error-free interpretation and response to the client's intentions. Unlike other chatbot solution providers that offer solutions limited to a dialog box, we offer automation of customer intentions regardless of the form, channel and context of communication. Actionbot transforms inefficent, unsatisfactory and lenghty customer service into an enchanting experience for each customer. Actionbot observes, understands and reacts to customer intentions in any digital channel. We offer a license + implementation service model for front and back-office processes, wherever a customer intention needs to be understood and acted upon - automatically.

Who Is the Company Behind Actionbot?

  • Seller: TUATARA
  • Year Founded: 2020
  • HQ Location: Warszawa, PL
  • Twitter: @action__bot
    297 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®
Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026