--- title: VOICEplug Drive-Thru AI, VOICEplug Phone AI Reviews meta\_title: 'VOICEplug Drive-Thru AI, VOICEplug Phone AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how VOICEplug Drive-Thru AI, VOICEplug Phone AI works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 3 scale: '5' date\_modified: '2026-06-03' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence ---

# VOICEplug Drive-Thru AI, VOICEplug Phone AI Reviews & Product Details

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VOICEplug AI solution integrated with your restaurant’s phone system, call center, drive-thru, or online ordering system, can accept orders from customers that use natural language voice conversations and commands.

* * *

Seller
[VOICEplug](https://www.g2.com/sellers/voiceplug)
Discussions
[VOICEplug Drive-Thru AI, VOICEplug Phone AI Community](https://www.g2.com/products/voiceplug-drive-thru-ai-voiceplug-phone-ai/discuss)
Languages Supported

English

Overview by
Kuldeep Yadav

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RR

rajiv r.

Senior Business Analyst

Small-Business (50 or fewer emp.)

6/18/2024

Guest users or non-business users of the software, not included in G2 scores.

"Good for samll businesses - to give customers a big enterprise feel"

4.5/5

What do you like best about VOICEplug Drive-Thru AI, VOICEplug Phone AI?

As the owner of a small restaurant, I have had the pleasure of integrating VOICEplug AI into our operations, and the results have been remarkable. VOICEplug AI enables us to offer an interactive and conversational ordering experience for our customers, which has significantly enhanced our service quality.

One of the standout features of VOICEplug AI is its seamless integration with our existing phone system, call center, drive-thru, and online ordering system. This comprehensive integration ensures that our customers can place orders effortlessly using natural language voice conversations and commands. The system's ability to understand and process these commands accurately has streamlined our order-taking process, making it more efficient and user-friendly.

Since implementing VOICEplug AI, we have observed a noticeable reduction in labor costs. The AI handles a significant portion of the order-taking process, freeing up our staff to focus on other critical tasks. This efficiency has not only reduced our operational costs but also increased our overall productivity.

Additionally, VOICEplug AI has positively impacted our revenue by increasing the average check size per order. The AI's interactive and conversational approach encourages customers to explore additional menu items and make larger orders. This boost in average check size has been a welcome benefit for our business.

In summary, VOICEplug AI has been a game-changer for our restaurant. Its ability to provide an engaging and efficient ordering experience, coupled with cost savings and increased revenue, makes it an invaluable tool. I highly recommend VOICEplug AI to any restaurant looking to enhance their customer service and streamline their operations. Review collected by and hosted on G2.com.

What do you dislike about VOICEplug Drive-Thru AI, VOICEplug Phone AI?

Sometime it is difficult for AI to catch asian dishes like panner cofta, gulab jamun etc Review collected by and hosted on G2.com.

What problems is VOICEplug Drive-Thru AI, VOICEplug Phone AI solving and how is that benefiting you?

taking orders on table - customer like to have chat with bot and place order Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Juan Camilo A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan Camilo A.")
JA

Juan Camilo A.

Compliance Coordinator

Enterprise (\> 1000 emp.)

6/18/2024

"Very acucrate"

5/5

What do you like best about VOICEplug Drive-Thru AI, VOICEplug Phone AI?

Convenient when not abel to hear, or in private. Review collected by and hosted on G2.com.

What do you dislike about VOICEplug Drive-Thru AI, VOICEplug Phone AI?

Sometimes get names incorrectly, but that is because every name is spelled different Review collected by and hosted on G2.com.

What problems is VOICEplug Drive-Thru AI, VOICEplug Phone AI solving and how is that benefiting you?

When I'm in ameeting not able to take a call, AI will transcript voicemail and I'll now if it urgent or not Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![ASAEL M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ASAEL M.")
AM

ASAEL M.

tester

Small-Business (50 or fewer emp.)

6/18/2024

Guest users or non-business users of the software, not included in G2 scores.

"good voice accessory"

5/5

What do you like best about VOICEplug Drive-Thru AI, VOICEplug Phone AI?

serves multiple clients It is very good to increase work Review collected by and hosted on G2.com.

What do you dislike about VOICEplug Drive-Thru AI, VOICEplug Phone AI?

more types of voices, to have a more customizable way Review collected by and hosted on G2.com.

What problems is VOICEplug Drive-Thru AI, VOICEplug Phone AI solving and how is that benefiting you?

multiple chats Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/voiceplug-drive-thru-ai-voiceplug-phone-ai/pricing)

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