Best Chatbots Software - Page 21

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 799

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Caretta (+1.75%) - Among all products in this category, Caretta recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,200+ Authentic Reviews
  • 799+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

HiBot

Through advanced natural language comprehension capabilities it is possible to establish and offer a Chatbot that converses and interacts as a human being. HiBot is 24 hours a day, 7 days a week, available to your customer. Be sure to sell or interact with your audience!

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate HiBot?

  • Control: 9.2/10 (Category avg: 8.8/10)
  • Analytics: 7.5/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.7/10)

Who Is the Company Behind HiBot?

  • Seller: Hi Platform
  • Year Founded: 2017
  • HQ Location: São Paulo, BR
  • Twitter: @HiPlatformBR
    1,042 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    115 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of HiBot?

IngestAI

Turn your knowledge base into a ChatGPT-like context-aware bot answering queries on your knowledge base within Slack, Discord, WhatsApp, or through our API.

Average Rating: 4.3/5.0

Total Reviews: 2

How Do G2 Users Rate IngestAI?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind IngestAI?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of IngestAI?

Intaker

Intaker is an AI-powered platform built to help law firms and local businesses connect with more clients and streamline their operations for faster growth. By automating lead capture, qualification, appointment scheduling, and follow-ups, Intaker empowers businesses to save time, increase conversions, and deliver a seamless client experience. At its core, Intaker combines 24/7 automated chatbots and AI agents to ensure every lead gets immediate attention. These tools engage prospects on your website, via SMS, or through Google Local Service Ads, capturing critical information and keeping conversations active. Intaker’s workflows take automation further by handling essential tasks like scheduling consultations, transferring qualified leads to phone calls, or even presenting retainers directly within chat—allowing law firms to retain clients faster and with less effort. Two-way texting gives firms the flexibility to engage leads through personal manual conversations or automated AI responses, ensuring the right balance of human touch and efficiency. Intaker’s CRM helps firms stay organized by centralizing lead information, simplifying intake, and enabling seamless follow-up. Beyond intake automation, Intaker integrates easily with popular CRMs, practice management software, and thousands more applications via Zapier. This scalability ensures the platform can grow with firms of any size, whether they are just starting or expanding rapidly. By streamlining client acquisition, automating repetitive tasks, and enabling smarter lead management, Intaker helps law firms improve lead conversion rates, reduce operational friction, and focus on building lasting client relationships. It’s a smarter way to grow.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Intaker?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Intaker?

  • Seller: Intaker
  • Year Founded: 2019
  • HQ Location: Los Angeles, US
  • Twitter: @intakerHQ
    37 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About Intaker?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional CRM integration support from Intaker's team, enhancing conversion and data collection efficiency.
  • Users commend the outstanding customer support from Intaker, enhancing integrations and improving data collection efforts.
  • Users commend the efficiency of Intaker, enhancing collaboration and improving conversion and CRM data collection processes.
  • Users commend Intaker for their outstanding support and collaboration, enhancing client integrations and improving data collection.
  • Users praise the exceptional integration support from Intaker, enhancing client interactions and data collection efficiency.

What Are Recent G2 Reviews of Intaker?

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KNO Plus

Alltius is a GenAI platform which effortlessly powers enterprise applications, websites and contact centres. With Alltius, you can create skillful, secure and accurate AI assistants that can 2X sales & reduce support costs by 50% in weeks. Modern digital sales and support journeys are broken. Despite high investments to improve them, customers still wait a long time to resolve their queries by support agents whereas buyers face irrelevant pitches by sales agents. Alltius transforms sales, support and customer interactions with AI assistants that help sales agents sell more, support agents close tickets & customers find information they need. Alltius’ customers saw 2X increase in sales, 1.9X in self-serve ticket deflection and 5X in ticket resolution time within weeks of implementation. Alltius is powering largest organizations in insurance, financial services, SaaS, consulting and more. Alltius distinguishes itself from DIY projects, traditional chatbot and other AI tools with it’s comprehensive features & capabilities: A. Versatility in terms of options to create AI assistants Knowledge Sources: Alltius integrates with a wide range of sources including APIs, URLs, documents, tickets, videos, structured databases, images, charts, and more. Skills: It is capable of performing diverse tasks such as answering queries, creating sales pitches, data comparison, writing to databases, ticket creation, labelling, and drafting emails. Channels: AI chatbots can be deployed in various channels including APIs, widgets, Slack, and others. B. Time to Value : Alltius delivers ROI within weeks with ability to Create and coach AI assistants in minutes, test and go-live in a day Get customer insights, product improvement recommendations & more from day 1 Auto-update your FAQs And more. C. Accuracy: Use Gen AI assistants that are hallucination free with our advanced segmentation and knowledge technologies. D. Cost Efficiency: Deploy AI assistants at 1/10th cost of DIY projects with efficient caching, self hosted solutions and non-LLM workflows E. Scalability: Operate at enterprise scale volumes with comfortably managing over 100k queries daily. F. Security: An extremely secure platform with SOC2 Type 2 and ISO certified solutions, with optional private cloud for ultimate data protection. Along with the platform, alltius’ expert team with AI experts from CMU, BCG, Google, Meta and more work alongside you to reach your Gen AI goals. Assist every lead or customer; instantly, easily with alltius. Check out alltius.ai to schedule a demo.

Average Rating: 4.3/5.0

Total Reviews: 2

How Do G2 Users Rate KNO Plus?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind KNO Plus?

  • Seller: Alltius
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • Twitter: @AlltiusAi
    47 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About KNO Plus?

AI-generated summary from verified user reviews

Pros
  • Users find that automation greatly enhances efficiency, allowing them to focus on strategic tasks while routine queries are managed seamlessly.
  • Users value the accurate query resolution by KNO Plus, enhancing efficiency in customer service and sales interactions.
  • Users find Alltius' accurate query resolution invaluable, enhancing customer service and freeing employees for strategic tasks.
  • Users value the accurate query resolution by KNO Plus, enhancing efficiency in customer service and sales interactions.
Cons
  • Users find the AI limitations significant, especially for complex queries needing personal touch and reliability.
  • Users find the learning curve steep, requiring ongoing monitoring for effective use in complex interactions.
  • Users find a poor understanding in KNO Plus, limiting its effectiveness for complex queries and tasks.

What Are Recent G2 Reviews of KNO Plus?

MegaCHAT

MegaCHAT is an intelligent chat system designed by Parami Co. Limited. This innovative platform integrates advanced technology to provide a comprehensive chat based sales and marketing solution. MegaCHAT supports multiple languages, enabling diverse audiences to engage with its sales functions. Its voice and text communication features are seamlessly integrated with a built-in chatbot that provides convenient features like booking, coupons, and customer service. The system aims to facilitate communication and sharing by overcoming cultural and language barriers. With MegaCHAT, businesses can take advantage of a 24/7 marketing solution.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate MegaCHAT?

  • Control: 9.2/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind MegaCHAT?

  • Seller: Parami Co. Ltd
  • Year Founded: 2018
  • HQ Location: Hong Kong Science Park, Park Shek Kok, NT, HK
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MegaCHAT?

Messenger Bot

MessengerBot.app is revolutionizing the way marketing works online! MessengerBot.app is an all inclusive marketing automation software that transforms your website and messenger experience into productive automated marketing funnels that operate 24/7. Be up and running in less than 10 minutes by using the built-in visual flow builder and complete documentation available at https://messengerbot.app/wp-content/uploads/2020/04/MessengerBot.App-Documentation.pdf as well as video tutorials. MessengerBot.app comes fully integrated with SMS marketing, email marketing, and social media marketing capabilities, you can automate much more than your Facebook and Messenger experiences. Transform your website chat and messaging experience with customized automated workflows that transition the users exactly to where they want to be based upon their behaviors! It is completely possible to guide the user from inquiry to sale with MessengerBot.app. Reduce website chat abandonment and spam with MessengerBot.app. Grow your messenger subscribers and email lead lists automatically on your website chat! No hidden fees or markups, just a low monthly cost. Free accounts are available for those just getting started.

Average Rating: 4.0/5.0

Total Reviews: 2

How Do G2 Users Rate Messenger Bot?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Messenger Bot?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of Messenger Bot?

MetaDialog AI chatbot engine

MetaDialog is a powerful AI-driven chatbot that provides fast, accurate responses to any question or request. It connects to your website and any other content you have, and automatically reads and processes everything into conversational knowledge. This makes it ideal for customer support, as it can handle any conversation better than a human could. MetaDialog is available 24/7/365, and only takes 1 hour to integrate. It also easily integrates with APIs and other tools.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate MetaDialog AI chatbot engine?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind MetaDialog AI chatbot engine?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of MetaDialog AI chatbot engine?

Nibble

Nibble is the award-winning AI negotiation platform that empowers business and brands to negotiate 1-1 with their customers on demand. Through a combination of academically-backed negotiation science and industry-recognised conversation design, they deliver win-win outcomes at scale.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Nibble?

  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Nibble?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Nibble?

Notbot

Notbot offers WhatsApp-based AI Chatbots, Scheduling, Marketing, Automation, CRM, and APIs to help your business achieve 10X productivity, boost sales, elevate customer experience & increase retention. Notbot enables you to create targeted campaigns, reach a wider audience, and boost sales. Leverage the potential of WhatsApp's massive user base to promote your products or services, engage customers, and drive revenue growth. Whether you're looking to build custom Chatbots or automate WhatsApp/ social media workflows, Notbot's official APIs empower you to extend the power of WhatsApp within your organization. Product Features: 1. Customized Chatbots 2. API Integration 3. Instant Auto Reply 4. CRM Integration 5. Interactive Buttons 6. List Options 7. Payment Gateway integration

Average Rating: 3.5/5.0

Total Reviews: 2

How Do G2 Users Rate Notbot?

  • Control: 9.2/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Notbot?

  • Seller: NotBot
  • Year Founded: 2020
  • HQ Location: Delhi, IN
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

Omnichannel Customer Engagement Platform

Alendei Platforms Pvt Ltd is committed to empowering Businesses, SMEs, and Government Institutions with cutting-edge communication and customer engagement solutions. With a focus on scalability, reliability, and strong analytics, we help our clients optimize their communication strategies and drive success in today's dynamic market landscape. Alendei Platform's mission is to provide innovative communication technology solutions that enable businesses to connect with their customers seamlessly and efficiently at scale with the backbone of robust infrastructure and strong analytics. Partner with us to unlock the full potential of your acquisition and customer service journeys.

Average Rating: 4.6/5.0

Total Reviews: 10

How Do G2 Users Rate Omnichannel Customer Engagement Platform?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.1/10)
  • Control: 6.7/10 (Category avg: 8.8/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Omnichannel Customer Engagement Platform?

Who Uses This Product?

  • Company Size: 73% Medium, 27% Large

What Are Recent G2 Reviews of Omnichannel Customer Engagement Platform?

Omnie AI

Automated Sales and Support AI Powered Chatbots for any Industry, Product or Service.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate Omnie AI?

  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 7.5/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Omnie AI?

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Are Recent G2 Reviews of Omnie AI?

Plusoft Avi

Learning with each new interaction with dialogues that maintain the naturalness of human conversations. Content is constantly created and improved by a virtual brain in conjunction with the most experienced team of knowledge engineers in Portuguese. The virtual brain is always evolving. If it still can not resolve, you can direct the entire conversation history for a human operator to continue the service.

Average Rating: 3.8/5.0

Total Reviews: 2

How Do G2 Users Rate Plusoft Avi?

  • Control: 6.7/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 5.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Plusoft Avi?

  • Seller: Plusoft
  • Year Founded: 1988
  • HQ Location: São Paulo, BR
  • Twitter: @Plusoft
    390 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    342 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Plusoft Avi?

Proto

Proto is a CX automation platform for businesses and governments in emerging markets, with a proprietary natural language processing engine that offers leading intent classification accuracy for local languages such as Tagalog and Kinyarwanda. Businesses can use Proto to support customers in over 100 languages, with no-code integrations for omnichannel service over Africa’s Talking, LINE, Viber, and more. With Proto, organisations can: - Build chatbot conversation flows without coding skills - Embed media, surveys, and more into chats - Automatically generate customer profiles with chat history and authentication - Hand off chat to live agents based on intent, language, and other classifiers - Manage omnichannel live and automated customer service in one place - Tag conversations with custom categories - Monitor chat performance with customisable analytics With accessible, affordable, and scalable CX automation, Proto aims to help organisations in financial, health, government, and other industries make their services more accessible to local communities.

Average Rating: 4.3/5.0

Total Reviews: 2

How Do G2 Users Rate Proto?

  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Proto?

  • Seller: Proto AICX
  • Year Founded: 2018
  • HQ Location: Waterloo, CA
  • Twitter: @proto_cx
    206 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    44 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Proto?

Robofy

Robofy is an innovative platform that allows you to develop your own customized chatbot, powered by ChatGPT, and tailor it to your specific website content. This cutting-edge solution enables you to promptly address any inquiries from your website visitors, thereby fostering business growth. Leveraging the advanced capabilities of an AI chatbot for websites, such as automated training, Robofy empowers businesses to effortlessly provide round-the-clock multilingual support, enhancing customer experience and satisfaction.

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind Robofy?

Who Uses This Product?

  • Company Size: 67% Small

What Do G2 Reviewers Say About Robofy?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Robofy, benefiting from quick setup and efficient customer handling.
  • Users find the easy setup of Robofy saves time, allowing for quick content integration and effective customer handling.
  • Users value the time-saving capabilities of Robofy, efficiently answering customer inquiries and simplifying document handling.

What Are Recent G2 Reviews of Robofy?

Self-Service Agent

U-Self Serve is an intelligent virtual assistant solution designed to enhance customer interactions by simulating human-like conversations across various channels, including text, chat, and voice. This innovative tool aims to provide users with a seamless and engaging experience, making it easier for businesses to manage customer inquiries and support tasks efficiently. Targeted primarily at businesses looking to improve their customer service capabilities, U-Self Serve is particularly beneficial for organizations that require a scalable solution to handle a high volume of customer interactions. By integrating with existing systems and channels, it enables companies to drive digital adoption and streamline customer journeys. The platform’s user-friendly customer journey designer allows businesses to create and optimize interactions without the need for extensive coding knowledge, significantly reducing the time required to implement new workflows. One of the standout features of U-Self Serve is its conversational AI, which goes beyond traditional FAQ systems. This technology allows the virtual assistant to complete tasks typically handled by human agents, providing a more comprehensive support experience. The visual and interactive nature of the platform not only expedites issue resolution but also enhances user engagement, making it easier for customers to navigate their inquiries. Additionally, U-Self Serve supports multilingual interactions, ensuring that businesses can cater to a diverse, global audience. Another key benefit of U-Self Serve is its knowledge bot functionality, which allows for real-time extraction of information. This feature ensures that customers receive accurate and up-to-date responses, further improving the overall customer experience. By enabling self-serve adoption, U-Self Serve empowers customers to find solutions independently while still providing the option for human assistance when needed. This balance between automation and personal touch is crucial for maintaining customer satisfaction in today’s fast-paced digital landscape. Overall, U-Self Serve stands out in the realm of virtual assistant solutions by offering a comprehensive, user-friendly platform that enhances customer interactions through advanced conversational AI and intuitive design tools. Its ability to integrate seamlessly with existing systems while providing a rich, interactive experience makes it a valuable asset for businesses aiming to improve their customer service operations.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Self-Service Agent?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Self-Service Agent?

  • Seller: Uniphore
  • Year Founded: 2008
  • HQ Location: Palo Alto , US
  • Twitter: @uniphore
    2,302 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    884 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Company Size: 57% Small, 43% Medium

What Are Recent G2 Reviews of Self-Service Agent?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026